Architecture Commons^™

Intercultural Communication Between African American Managers And Hispanic Workers With Esl, Reva Ann Stanton

Walden Dissertations and Doctoral Studies

By 2050, individuals of Hispanic descent will represent nearly 30% of the total American population with English as a second language (ESL). The problem addressed the lack of strategies being used by African American Managers on communicating with Hispanic workers with ESL. The purpose of the study was to explore what communication strategies African American managers can use when managing Hispanic workers with ESL in a government agency in Illinois. The importance of this study is exemplified in the findings; the results provided a new way of thinking about the social world that is interwoven in an intercultural environment. The …