Architecture Commons^™

The Perception Of Knowledge Management System Implementation To Employee Performance Is Measured With Balanced Scorecard At Pt Vale Indonesia Tbk, Yeni Febriyani

Masters Theses & Specialist Projects

Knowledge Management System (KMS) is a necessary concept as knowledge possessed by each individual employee is an intellectual property asset that will provide benefits for any organization. In a company, in terms of KMS, employees’ performance holds an important role in helping run the business of the company becoming sustainable and successful. Therefore, the measurement of employees’ performance based on a balanced scorecard is needed to understand the current business situation. This research helped focus on the perception between the KMS and employee’s performance based on a balanced scorecard (BSC) regarding a financial perspective, customer perspective, internal business process perspective, …

How Kaizen Group Leader Selection Affects Group Participation, M. Joleen Byerline

Masters Theses & Specialist Projects

Organizational communication research indicates group member participation increases as the legitimate power differences among group members decreases. Lean principles and practices indicate Kaizen Event members will contribute regardless of legitimate power levels, due to member training, education, and the Lean team-oriented culture. Further study is needed to determine if Lean culture and training maximize group member contribution, or if legitimate power levels in Lean environments manipulate participation. The focus of this case study is a central Kentucky Lean manufacturing organization that practiced Lean principles for at least three years and completed a Kaizen Event within twelve months previous to the …

Do Companies Value Maintaining Iso 9000 Certification? 2009 Case Study Of 41 Us Companies First Certified In 2000, Sarah Joy Namara

Masters Theses & Specialist Projects

The costs of obtaining and maintaining ISO certification are high. Moreover, studies have shown mixed results on the benefits of the certification. Consequently, the objective of this research was to verify whether or not companies do value maintaining the ISO 9000 certification.

The empirical study was conducted on 41 U.S. companies that were first certified in 2000. The companies formed an existing database as they were used by Dr. Arbuckle in 2004 in his doctoral dissertation. Of the 41 companies, 12 were found to be out of business, leaving a final sample size of 29. Data were gathered from this …

Wisconsin Railroad Planning: A State's Perspective Of Abandonments, Barbara Busse

Masters Theses & Specialist Projects

Federal legislation enacted in January 1974 created federal agencies to produce a rail plan process for the Northeast United States and to monitor and evaluate the programs. A a result of the federal enactment, many states are producing rail plans. Wisconsin is presently preparing one such plan which included the elements of freight operations. The State also has produced a Manual for State Railroad Planning. Both documents have included railroad abandonment as topic of discussion. The present planning process in the State is not sufficient to determine future courses of action concerning abandonments. A case study is presented to determine …