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Workplace Factors That Motivate Organizational Representative Employees In Nigeria, Ebenezer Oladapo Sowunmi Feb 2024

Workplace Factors That Motivate Organizational Representative Employees In Nigeria, Ebenezer Oladapo Sowunmi

Walden Dissertations and Doctoral Studies

Proper identification of motivational factors may assist in understanding how employees may be motivated to maximize their full potential. The purpose of this qualitative case study was to investigate the workplace motivating factors influencing organizational representative employees in Nigeria, while recognizing the critical role of employee motivation in organizational success. The research questions addressed the factors that drive organizational representative employees, focusing on intrinsic, extrinsic, and social motivators in the Nigerian workplace. Maslow’s hierarchy of needs and Herzberg’s two-factor theory were used to frame the study. Data were collected from in-depth interviews with 16 organizational representative employees. Findings from thematic …


Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez Jan 2023

Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez

Walden Dissertations and Doctoral Studies

Many students had to transition to online learning due to the COVID-19 pandemic while other students were already enrolled in online education. Online study may hold additional struggles for students with learning disabilities. The problem addressed in this qualitative, phenomenological study was the motivating factors of online higher education students who have a learning disability during the COVID-19 pandemic. The theoretical foundation was Maslow’s hierarchy of needs. Data were gathered through 10 semistructured interviews and then analyzed through the thematic analysis yielding five themes: (a) lack of professional support, (b) resources, (c) support system, (d) consistent motivation, and (e) low …


Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler Jan 2023

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …


Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye Jan 2023

Leadership Strategies To Initiate And Reinforce Knowledge Sharing Among Employees, Morufat Olajumoke Oshineye

Walden Dissertations and Doctoral Studies

Knowledge loss due to the exit of experienced employees with critical knowledge results in significant financial and nonfinancial impacts on employees and organizational competitiveness. Business leaders are interested in finding strategies to initiate and reinforce employee knowledge sharing to prevent business failure. Grounded in social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies business leaders in Nigerian oil and gas public sector agencies use to initiate and reinforce knowledge sharing among employees to prevent knowledge loss. The participants were five business leaders in Nigerian oil and gas public sector agencies who successfully initiated and …


Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd Jan 2023

Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd

Walden Dissertations and Doctoral Studies

Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …


Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball Jan 2023

Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball

Walden Dissertations and Doctoral Studies

AbstractWhile the heterogeneity of autism for adults has been much more accepted over the past 40 years, research still has a broad gap to fill as there is scarce empirical evidence on how interventions, such as motivational tactics, need to be adapted to meet individual abilities and needs. Also, the number of workers entering the workforce each year is growing as a ratio. It is posited by various authors that one in 52 people are now diagnosed as having the disorder and this number has doubled over the past decade. Furthermore, 80% of this population is underemployed or unemployed, representing …


Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens Jan 2023

Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens

Walden Dissertations and Doctoral Studies

Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …


Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez Jan 2023

Adult Learners With Learning Disabilities’ Motivation To Succeed In Higher Education Online Learning During Covid19, Sara Michelle Rodriguez

Walden Dissertations and Doctoral Studies

Many students had to transition to online learning due to the COVID-19 pandemic while other students were already enrolled in online education. Online study may hold additional struggles for students with learning disabilities. The problem addressed in this qualitative, phenomenological study was the motivating factors of online higher education students who have a learning disability during the COVID-19 pandemic. The theoretical foundation was Maslow’s hierarchy of needs. Data were gathered through 10 semistructured interviews and then analyzed through the thematic analysis yielding five themes: (a) lack of professional support, (b) resources, (c) support system, (d) consistent motivation, and (e) low …


First-Year Postsecondary Student Persistence Leading To Second-Year Enrollment, Collene G. Webb Jan 2023

First-Year Postsecondary Student Persistence Leading To Second-Year Enrollment, Collene G. Webb

Walden Dissertations and Doctoral Studies

At a southeastern U.S. university, the low retention of postsecondary, traditional-aged first-year students persisting to second year was a problem, importantly decreasing their ability to graduate and gain a career. The purpose of this study was to determine the factors that have motivated postsecondary traditional-aged, first-year students to return to the university as second-year students and to learn from students what they perceived that the institution could do to increase persistence. The conceptual framework that grounded this study was Tinto’s institutional departure model. The research questions explored the factors that motivated first-year students to persist into their second year of …


The Motivations And Work-Life Balance Of Paid Home-Based Caregivers Of Clients Experiencing Dementia, Cheraire Lyons Jan 2023

The Motivations And Work-Life Balance Of Paid Home-Based Caregivers Of Clients Experiencing Dementia, Cheraire Lyons

Walden Dissertations and Doctoral Studies

With an expected increase in demand for professional caregivers for the growing older adult and aging population, caregivers need balance in their lives so they can provide quality patient care. The purpose of this qualitative multiple case study was to explore what motivates paid, professional home-based caregivers of clients with dementia to maintain their work–life balance. The caregiver ambition framework was the guide for exploring home-based caregivers’ work life issues along with caregivers’ motivations for work–life enrichment. Interview data were collected from five interviews that were analyzed first manually by exploring the transcribed interviews for commonly seen words and phrases. …


Relationship Between Perceived Language Proficiency And Economic Life Satisfaction For Migrants, John Ndunduma Jan 2023

Relationship Between Perceived Language Proficiency And Economic Life Satisfaction For Migrants, John Ndunduma

Walden Dissertations and Doctoral Studies

The United States needs migrant workers to fill the labor market gap because baby boomers are retiring from the US workforce in large numbers beginning in 2020. Approximately 2.1 million migrants came from Africa to fill the U.S. labor shortage. Many of these African migrants faced challenges with English language proficiency. There are benefits to the United States involved with increasing the economic wellbeing of migrants, such as reducing remigration, increasing the high-skilled labor force, and increasing cultural diversity. This study used Maslow’s motivational theory to test significant relationships between perceptions of English language proficiency (PELP) and economic life satisfaction …


Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay Jan 2023

Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay

Walden Dissertations and Doctoral Studies

Ineffective leadership adversely affects performance at both the organizational and individual levels. Information technology (IT) leaders are concerned about ineffective leadership because it can result in the deterioration of employee morale, an increase in employee turnover, and decreased profitability. Grounded in Herzberg’s two-factor motivation theory, the purpose of this qualitative single case study was to explore leadership strategies managers in the IT industry use to improve business performance. The six participants were senior and mid-level managers of two IT firms in Beirut, Lebanon who had at least 5 years of experience managing their organization’s leadership strategies. Data were collected using …


Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens Jan 2023

Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens

Walden Dissertations and Doctoral Studies

Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …


Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler Jan 2023

Strategies Call Center Managers Use To Reduce Employee Turnover, Sheena R. Wheeler

Walden Dissertations and Doctoral Studies

Excessive employee turnover can disrupt an organization's efficient operational performance. Call center managers remain concerned with excessive employee turnover due to the expense of lost productivity, recruiting, and training new employees. Grounded in Herzberg’s two-factor theory of motivation, the intent of this qualitative single case study was to explore strategies call center managers use to reduce employee turnover. The participants consisted of five managers in one financial service call center in Nebraska who used successful strategies to reduce employee turnover. Data was collected using semistructured interviews and a review of the employee handbook. Four themes emerged through Yin’s 5-step process: …


Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu Jan 2023

Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu

Walden Dissertations and Doctoral Studies

There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …


Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball Jan 2023

Exploring Goal Setting And Motivational Experiences For Adult Workers With Autism, Daniel Ball

Walden Dissertations and Doctoral Studies

AbstractWhile the heterogeneity of autism for adults has been much more accepted over the past 40 years, research still has a broad gap to fill as there is scarce empirical evidence on how interventions, such as motivational tactics, need to be adapted to meet individual abilities and needs. Also, the number of workers entering the workforce each year is growing as a ratio. It is posited by various authors that one in 52 people are now diagnosed as having the disorder and this number has doubled over the past decade. Furthermore, 80% of this population is underemployed or unemployed, representing …


Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu Jan 2023

Solutions To Project Managers’ Job Dissatisfaction., Patience O. Nwosu

Walden Dissertations and Doctoral Studies

There is a growing talent gap in the project management field, as project managers (PMs) are exiting the field due to job dissatisfaction. Though existing literature addresses employee job satisfaction, few studies have examined the specific needs of the PM. The purpose of this qualitative Modified four round Delphi study was to find futuristic, desirable, and feasible solutions to PMs’ job dissatisfaction in the United States. The research question was designed to identify solutions to PMs’ job dissatisfaction. This study was grounded in Hackman and Oldham’s job characteristics model, which says that skill variety, task identity, task significance, autonomy, and …


Perceived Teacher Self-Care Influence On Beliefs About Teacher Persistence During Covid-19, Tamarah Lishawn Davis Jan 2023

Perceived Teacher Self-Care Influence On Beliefs About Teacher Persistence During Covid-19, Tamarah Lishawn Davis

Walden Dissertations and Doctoral Studies

Teaching has never been an easy profession, but the swift transition from in-person to digital instruction during the COVID-19 pandemic made it significantly more difficult. Between a global pandemic and a nation's racial reckoning, teachers were forced to juggle work, family, and student responsibilities. While there were suggested tips on how to practice self-care, the findings on self-care have been conflicting, and there is a scarcity of research on the role that teacher self-care played in persistence for classroom teachers during the COVID-19 pandemic. The purpose of this basic qualitative study was to explore reported teacher self-care practices and how …


Parents’ Perceptions: Strategies To Motivate Lower-Elementary Children’S Virtual Emergency Learning During Covid-19, Brittany Harden Jan 2022

Parents’ Perceptions: Strategies To Motivate Lower-Elementary Children’S Virtual Emergency Learning During Covid-19, Brittany Harden

Walden Dissertations and Doctoral Studies

During the 2020–2021 school year, many students were forcibly shifted from traditional in-person learning to virtual emergency response learning (ERL) due to the COVID-19 pandemic. During this shift, many lower-elementary school students suffered socially, emotionally, and academically due to lack of infrastructure, social isolation, and the loss of direct instruction from educators. Because of this loss, many parents had different responsibilities to their children’s social, emotional, and academic well-being. Research has not provided practical, motivational strategies used by parents to motivate their lower-elementary school children during virtual ERL during COVID-19 pandemic. The purpose of this study was to examine parents’ …


Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach Jan 2022

Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach

Walden Dissertations and Doctoral Studies

Many arts-related nonprofit organizations rely on a volunteer labor force and often face difficulties fulfilling their missions without successful recruitment and retention efforts. Millennials make up almost a third of the volunteer force. This research focused specifically on members of the Millennial generation and their relationship with arts and culture-related nonprofit organizations in their communities for the purpose of helping these types of organizations recruit, retain, and manage volunteers from this age group. The theoretical foundation for this research consisted of public service motivation theory and generational cohort theory. The research question examined the primary motivations for Millennial adults born …


Oil Rig Trainees’ Perspectives On The Influence Of Drilling Simulation On Their Learning And Motivation, Adel Mohamed Hassanein Abdelaziz Jan 2022

Oil Rig Trainees’ Perspectives On The Influence Of Drilling Simulation On Their Learning And Motivation, Adel Mohamed Hassanein Abdelaziz

Walden Dissertations and Doctoral Studies

Low enrollment levels in vocational drilling training programs in the Arabian Gulf area have resulted in a talent gap, with little success in building and retaining national crews. With current simulation technology, it is believed that trainees' learning, motivation, and achievements will increase; however, further study is needed to determine if these conclusions hold. The purpose of this basic qualitative study was to explore how using simulation technologies influences trainees' learning, motivation, and perspectives about completing their education at an oil-field drilling rig’s vocational training facility. Davis’s technology acceptance model concerning user reception of information systems formed the conceptual framework. …


Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien Jan 2022

Corporate Managers’ Strategies To Increase Employee Motivation, Salim Ibrahim Hussien

Walden Dissertations and Doctoral Studies

AbstractThe lack of employee motivation can impede organizations’ performance. Corporate leaders are concerned with the lack of motivation, as it can lead to negative attitudes and hinder the implementation of organizational strategies. Grounded in Vroom’s expectancy theory and Herzberg’s two-factor theory, the purpose of this qualitative (identify design) was to explore strategies corporate managers use to motivate their employees. Five participants were interviewed from five corporate organizations that successfully applied motivation strategies to motivate their staff. Data were collected through semistructured interviews and field notes. Using Yin’s five-step data analysis, seven themes emerged: establishing an employee incentive program, creating a …


Motivational Communication Strategies For Virtual Teams, Monica Metri Jan 2022

Motivational Communication Strategies For Virtual Teams, Monica Metri

Walden Dissertations and Doctoral Studies

Organizational leaders may not communicate effectively to motivate their virtual teammembers to achieve goals. Leaders who lack communication strategies to motivate virtual team members can lead to dissatisfied employees and increased timelines to achieve project goals for their organization. This may adversely impact the accurate and timely achievement of goals, reducing profits and thereby, shareholder returns. Grounded in Herzberg's two-factor theory, the purpose of this multiple case study was to explore leaders' communication strategies to motivate virtual team members to achieve project goals. The participants consisted of eight virtual team leaders in the northeastern United States who successfully implemented communication …


Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher Jan 2022

Leadership Strategies To Motivate And Retain Employees In Small And Medium Enterprises, Shirley Jean Doescher

Walden Dissertations and Doctoral Studies

Organizational leaders find it challenging to determine what leadership strategies motivate and retain employees in their company, especially during a pandemic. Not knowing which leadership strategies would successfully motivate employees leads to higher turnover, less profitability, and higher costs to replace employees. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore strategies corporate leaders use to motivate and retain employees in small and medium businesses (SMEs) in southeastern Wisconsin (WI). Data were collected from semi-structured interviews with eight participants from eight SMEs of southeast WI, as well as analyzing company documents. Yin’s 5-step process …


Administrative Support For Music Education As Predictor Of Music Teacher Motivation, Tamara Myles Jan 2022

Administrative Support For Music Education As Predictor Of Music Teacher Motivation, Tamara Myles

Walden Dissertations and Doctoral Studies

Public school policies that prioritize the growth and success of core academic subject areas can lead to the neglect or devaluation of other subjects, including music education. Because school administrators act as enforcers of such policies, music teachers may perceive administrators as unsupportive, which may influence these teachers’ motivation. The purpose of this study was to explore the extent to which music teachers’ perception of principal support for music education predicted their self-reported motivation for teaching music. Maehr’s personal investment theory, which states that individuals exert greater effort on tasks that exhibit a higher likelihood of equal return, was the …


Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming Jan 2022

Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …


Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming Jan 2022

Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …


Perspectives Of Kindergarten Through Second Grade Teachers Regarding Methods To Promote Student Engagement In Learning, Laura O'Hayer Jan 2022

Perspectives Of Kindergarten Through Second Grade Teachers Regarding Methods To Promote Student Engagement In Learning, Laura O'Hayer

Walden Dissertations and Doctoral Studies

The problem addressed through this basic qualitative study was low levels of engagement in learning exhibited by kindergarten through second (K-2) grade students in rural schools located in the southern region of the United States. The purpose of this study was to explore how K-2 teachers promoted student engagement in learning. The conceptual framework combined constructivist theory and the attention, relevance, confidence, and satisfaction (ARCS) model. Two research questions guided exploration of how teachers incorporated active instructional practices and provided frameworks for learning; and how teachers incorporated questioning strategies, hands on learning activities, and problem solving exercises. Data were collected …


Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …


The Impact Of Recession-Era Austerity Measures On The Work-Life Balance Of Public Employees, Judith Small-Benn Jan 2021

The Impact Of Recession-Era Austerity Measures On The Work-Life Balance Of Public Employees, Judith Small-Benn

Walden Dissertations and Doctoral Studies

AbstractThe downturn in the economy from 2009 to 2011 caused public service leaders to adopt austerity measures, such as increased costs of nonwage benefits, mandatory furlough days, and merit increase freezes. There is little research on the impact of austerity measures on the lives of public service employees. The purpose of this study was to bridge this knowledge gap through an exploration of the long-term effects of austerity measures on the lives of the state agency employees. The theoretical framework for this study was Perry and Wise’s public service motivation theory. The study presented the impact of austerity measures on …