Digital Commons Network^™

What Makes Classroom Observation Feedback Useful? The Perceptions Of Secondary Math And English Teachers, Amanda Frasier

ETSU Faculty Works

Teachers (n=14) at four high schools in North Carolina were interviewed about their perspectives of evaluation policy at two time points during the 2016-2017 school year. This study specifically examined statements teachers made about feedback from observations using de-identified interview transcripts. Teachers discussed feedback from formal observations along with other sources of informal observational feedback (e.g., coaches, peers). Overall, teachers described useful feedback as that which provided actionable recommendations informed by the observer’s knowledge of three domains: the classroom context (as aided by the frequency and timing of observations), subject area, and pedagogy. Teachers also identified two aspects of formal …

The Headaches Of Case Study Research: A Discussion Of Emerging Challenges And Possible Ways Out Of The Pain, Malin Knutsen Glette, Siri Wiig

The Qualitative Report

Case study research is a widely-used approach in qualitative research. The advantages of case study research include its ability to investigate complex social phenomena and to handle dense data. However, it has several drawbacks, such as defining the case and ensuring rigour. The large variety in descriptions of case study implementation makes the application of case study research a challenge for novice and experienced researchers alike. The aim of this paper is to describe a novice’s foray into case study research, illustrating advantages, drawbacks, and applications of case study research through examples from a previously conducted case study. By mapping …

Digital Health’S Impact On Integrated Care, Carer Empowerment And Patient-Centeredness For Persons Living With Dementia, Nicole Gross, Vivienne Byers, Susi Geiger

Articles

E-health or digital health technologies endeavour to connect key stakeholders and thereby lay the foundation for better integrated as well as potentially more patient-centered care. However, despite the promise of empowerment, efficiency and value, digital health has yet to become part of the daily lives of the people who care for persons living with dementia

A Comparative Analysis Of The Experiences Of African American Students At Eastern Michigan University During The Civil Rights Era And In The 21st Century: A Historical Case Study, Maria A. Jackson-Smith

Master's Theses and Doctoral Dissertations

This qualitative dissertation examined links between Reconstruction and Civil Rights Era educational policies and practices and the impact of Eastern Michigan University’s (EMU) institutional policies and practices on black students. This historical case study delineated the experiences of black EMU students who attended the institution at the end of the Civil Rights Era and during the first two decades of the 21^st century. The study is significant because, despite landmark Civil Rights Era legislation whose objective sought to narrow the achievement gap, the retention rates of black students at EMU remain disproportionate to those of white students in the …

Deaf Gain And Deaf Education: In Theory, In Practice, And Implications For Research., Michael E. Skyer

Presentations and other scholarship

Deaf Gain theory is a significant advancement in deaf research and deaf education. This presentation synthesizes main principles of deaf gain and situates the theory in deaf education research methodologies and pedagogical methods for deaf education. A case study is presented, analyzed, and linked to pedagogical praxis leveraging deaf gains in education.

Nursing Practice During A Mission In Nepal: Ethics And Leadership, Lorena M. Bonilla

Electronic Thesis and Dissertation Repository

The ability of nurses to reflect or critically examine the impact of professional standards of practice, legal guidelines, and ethical frameworks that influence and guide their practice is essential to help patients achieve quality of life and wellness. Regardless of the location and setting where nursing takes place, contextual factors such as the benefits and potential harm resulting from the care provided, availability of resources, the nurse’s scope of practice, and evidence-based practice guidelines, all affect a nurse’s ability to practice in a safe, ethical, competent, caring, and compassionate manner.

Using an exploratory case study to investigate nurses’ (n=9) view …

A Knowledge-Based Framework For Service Management, Jamie O'Brien, John Walsh

Faculty Creative and Scholarly Works

The purpose of this paper is to investigate how information and communication technologies are used for service standardisation, customisation, and modularisation by knowledge-intensive service firms through the development and empirical validation of a knowledge-based framework. This paper uses 59 in-depth interviews, observational data, and document analysis from case studies of three service-related departments in high-technology, multinational knowledge-intensive business services (KIBSs). Prior research does not conceptualise the relationships between service customisation, standardisation and modularisation. This paper seeks to overcome this gap by integrating insights from research on the role played by both knowledge and information and communication technologies (ICTs) to construct …

Analysis Of Project Management System Structure Using The Viable System Model (Vsm), Joseph A. Sisti

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the applicability of the Viable System Model as a framework for structural analysis of Project Management Systems using a case study approach. The research used a modified Viable System Model based on the work of Stafford Beer (1979) for the analysis of systems (organizations). The specific research questions explored in this research were: (1) How can the Viable System Model (VSM) be adapted for analysis of project management structure? And, (2) What results from exploration of the Viable System Model framework application to active project management structures?

The research used an exploratory …

Transcribing Arts And Identities: A Case Study On Literacies At Guadalupe Middle School, R. Joseph RodríGuez

Journal of Pedagogy, Pluralism, and Practice

Through single-case study research at a middle school site, students whose first language is Spanish gain instruction in an English language arts classroom using literary works with guided, close reading. Moreover, students’ background, cultural, and prior knowledge are consulted by the teacher as literature comes to life via socially responsible biliteracies, which value students’ identities and cultural and linguistic wealth in the presence of bilingual literary narratives. Through a teacher’s literary lesson planning that complements students’ social interests, students are able to communicate their developing and bridging biliteracies, increase critical literacy awareness, and practice bilingual abilities through interactive instructional lessons …

Engaging In Deep Cultural Learning Through The Intersection Of Multiple Contexts, Maria T. Northcote, Peter W. Kilgour, Daniel Reynaud, Phil Fitzsimmons

Maria Northcote

The type of learning that takes place in teacher education courses typically results in pre-service teachers developing a mixture of knowledge, skills and values that enable them to become effective teachers in schools in the future. During their journey to become qualified teachers, pre-service teachers typically engage in coursework and experiential-based learning.

By engaging in coursework experiences, an overseas practicum and an overseas study tour, students experienced a range of reflection-promoting activities and contexts during which they broadened and deepened their understanding of cultures other than their own.

Using a cross-case analysis approach, the data gathered in these three cases …

Towards A Software Development Methodology For Projects In Higher Education Institutions, Daniela Rivera Alvarado

Open Access Theses

All educational institutions in the United States have certain particularities that differentiate them from many other public and private institutions. Some of these particularities include, among many others: academic year cycles that set very specific constraints and hard deadlines to the delivery of any tangible and intangible projects the institution is trying to accomplish; an always changing population of constituents that will be associated with the institution for a limited amount of time; and federal and state laws that are always evolving and that require the institutions to promptly act and adapt to fulfill the expectations set, in order to …

Engaging In Deep Cultural Learning Through The Intersection Of Multiple Contexts, Maria T. Northcote, Peter W. Kilgour, Daniel Reynaud, Phil Fitzsimmons

Peter Kilgour

The type of learning that takes place in teacher education courses typically results in pre-service teachers developing a mixture of knowledge, skills and values that enable them to become effective teachers in schools in the future. During their journey to become qualified teachers, pre-service teachers typically engage in coursework and experiential-based learning.

By engaging in coursework experiences, an overseas practicum and an overseas study tour, students experienced a range of reflection-promoting activities and contexts during which they broadened and deepened their understanding of cultures other than their own.

Using a cross-case analysis approach, the data gathered in these three cases …

Engaging In Deep Cultural Learning Through The Intersection Of Multiple Contexts, Maria T. Northcote, Peter W. Kilgour, Daniel Reynaud, Phil Fitzsimmons

Daniel Reynaud

The type of learning that takes place in teacher education courses typically results in pre-service teachers developing a mixture of knowledge, skills and values that enable them to become effective teachers in schools in the future. During their journey to become qualified teachers, pre-service teachers typically engage in coursework and experiential-based learning.

By engaging in coursework experiences, an overseas practicum and an overseas study tour, students experienced a range of reflection-promoting activities and contexts during which they broadened and deepened their understanding of cultures other than their own.

Using a cross-case analysis approach, the data gathered in these three cases …

Integrating Organisational Change Management And Internal And External Customer Relationship Management In A Casino, Charlie C. Mai Dr

International Conference on Gambling & Risk Taking

Casinos operate in a global industry, so the development of online gaming and new casinos in the Asia Pacific has challenged casino managers in Australia and elsewhere with pressures about customer engagement. These external pressures have forced some casino managers to consider organizational change management initiatives and/or the implementation of customer relationship management (CRM) initiatives. However, the implementation of these initiatives has often failed. This research aimed to solve the problem: How can casinos manage organizational change programs, and internal and external customer relationship management (CRM) programs? To find a solution, it used two stages of qualitative methods involving 21 …

Addressing Bullying: A Case Study Investigating School Personnel's Perceptions Of Policeis And Practices At Three Private Christian Middle Schools, Jennifer L. Pinkett Smith

Educational Policy Studies Dissertations

Repeated instances of bullying plague schools and immobilize the learning environment for many students. Dissimilar views of policies related to bullying make it difficult for school personnel to consistently intervene on behalf of the victim. The purpose of this case study was to bring awareness to the diverse perceptions school personnel have concerning bullying and the constraints those perceptions place on implementing policies and practices set forth by the school. This qualitative case study examined the understanding and knowledge that school personnel had about bullying policies and practices at three private/independent middle schools in the metro Atlanta area. The research …

From Adolescence To Adulthood: Analyzing Multiple Perspectives On The Transition From High School To Post-School Life Through A Multi-Case Study Design, Gregory Knollman

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to explore the transition experience of three individuals with intellectual disabilities, members of their family, their former transition program coordinator, and members of their support network including current employers or support service providers. This qualitative study used Bronfenbrenner’s (1977) ecological model and Kohler’s (1996) Taxonomy for Transition to frame three case studies designed to capture the transition experience of young adults with disabilities who exited a university-based, school district funded, transition program.

Using Bronfenbrenner’s (1977) ecological perspective, which focused on a behavior or interaction of people across multiple environments, the aim was to interview …

Using Student Case Study Research To Verify Twitter Usage In Disasters, John R. Fisher, Jared Pitcher, Gary Noll

Dr. John R. Fisher

In disaster situations, Twitter has become the preferred means of transmitting information to the news media and the public. This study examines the inter-relationship among the various parties who share and produce information in a disaster situation. Student case studies of disaster situations serve as the primary database for analysis. A preliminary examination of the case studies and the Twitter trails of information seem to support the view that Twitter can be a source of gathering and relaying information in a disaster situation and that first-responder agencies, the media, and the informed public can use Twitter for information they can …

The Agriculture Industry In Trinidad And Tobago: Perspectives Of Industry Professionals, M’Randa R. Sandlin

Journal of International Agricultural and Extension Education

Agricultural technology dissemination is critical to establishing food security. These technologies support proper, environmentally responsible food production and can empower producers. The purpose of this study was to describe the current condition of the farming industry in Trinidad and Tobago from the perspective of agricultural professionals. There were 22 participants who represented farmers’ market employees, farmers using conventional growing methods, farmers using innovative growing methods, and farmer training professionals. Participants were interviewed. Three themes emerged from the data: crop production methods, sources of information, and perceived needs to improve the industry. Findings revealed the need for a more centralized dissemination …

Integrating Organisational Change Management And Customer Relationship Management In A Casino, Charlie Chi Cong Mai, Chad Perry, Erwin Loh

UNLV Gaming Research & Review Journal

This research aims to solve the problem: how can casinos manage organizational change programs, and internal and external customer relationship management (CRM) programs? To find a solution, it uses two stages of qualitative methods: convergent interviewing and case research about four departments of a casino in Australia. After a thorough data analysis of documents and interview data, 12 themes were identified and they led to the development of a model of how organizational change management and CRM can be integrated to improve initiatives in organisations such as casinos. The model has seven core elements: vision, key challenge, objective, measure, strategy, …

The Role Of Mentoring On Outcome Based Sales Performance: A Qualitative Study From The Insurance Industry, Minna Rollins, Brian N. Rutherford, David Nickell

Faculty Articles

This study explores informal mentoring on outcome-based salesperson performance. Mentoring is believed to play an important role within corporations, yet little empirical evidence exists on its impact on salesperson performance. The authors interviewed salespeople of an international insurance company regarding mentoring and sales performance. Using a qualitative research approach, the authors explored a mentor's influence on the sales performance of the prot g . The findings suggest that mentoring contributes to salesperson performance in numerous ways. Specifically, mentoring salespeople early in their career can benefit all parties; prot g , mentor, and organization. In addition, mentees will often become mentors …

Personal Practical Knowledge Of Graduate Spanish-Teaching Assistants: An Issue Of Experience, Nancy Yanez-Pinto

Applied Linguistics and English as a Second Language Dissertations

The significant role of Graduate Spanish-Teaching Assistants (GSTAs) in Spanish as a foreign language programs at North American universities has not been matched by the development and support efforts of those programs. That is, GSTAs are at the forefront of the introductory and intermediate Spanish courses while receiving very limited support. At the same time, and in spite numerous research focused on graduate teaching assistants, efforts to explore what these novice teachers know, the sources of their knowledge, and how such knowledge may be informing their teaching practices, have been minimal. The purpose of the present study was, therefore, to …

Engaging In Deep Cultural Learning Through The Intersection Of Multiple Contexts, Maria Northcote, Peter Kilgour, Daniel Reynaud, Phil Fitzsimmons

Australian Journal of Teacher Education

The type of learning that takes place in teacher education courses typically results in pre-service teachers developing a mixture of knowledge, skills and values that enable them to become effective teachers in schools in the future. During their journey to become qualified teachers, pre-service teachers typically engage in coursework and experiential-based learning.

By engaging in coursework experiences, an overseas practicum and an overseas study tour, students experienced a range of reflection-promoting activities and contexts during which they broadened and deepened their understanding of cultures other than their own.

Using a cross-case analysis approach, the data gathered in these three cases …

An Exploratory Study Of The Benefits And Inhibitors Of Digital Libraries In Iraq, Basima Abdulbari Fezaa

Theses: Doctorates and Masters

This research study explores the potential of digital libraries (DLS) in Iraq and identifies inhibitors to adoption. Iraq is an ancient civilisation, with a recorded history of more than 5000 years. The Mesopotamian civilisation and the Babylonian Civilisation (both in Iraq) are amongst the most ancient in the world, and have existed from the times of the ancient Egyptian, Indus Valley, Persian civilisations. Iraq has a rich cultural history, with many rare historical manuscripts, antiques etc., on which many treatises have written and still continues to be a popular subject of research. In its recent history, Iraq has had much …

Design Case Studies: Never Let The Facts Get In The Way Of A Good Story!, Seymour Roworth-Stokes

DRS Biennial Conference Series

This paper argues that the primary advantage of the case study, its ability to reveal insight into ‘real-life’ contemporary phenomena (the here and now) set against critical incidents, happenings or events over time (cause and effect), could be undermined by a lack of methodological rigor and sound empiricism in design research. Often the ‘one off’ is reported as a ‘case’ without the critical insight or analytical discourse necessary to derive sound theory from practice. A systematic audit of design case studies in four of the leading design research journals has been undertaken along with a detailed analysis of the type, …

The Leadership Of Emergence: A Complex Systems Leadership Theory Of Emergence At Successive Organizational Levels, Benyamin B. Lichtenstein, Donde Ashmos Plowman

Department of Management: Faculty Publications

Complexity science reframes leadership by focusing on the dynamic interactions between all individuals, explaining how those interactions can, under certain conditions, produce emergent outcomes. We develop a Leadership of Emergence using this approach, through an analysis of three empirical studies which document emergence in distinct contexts. Each of these studies identifies the same four “conditions” for emergence: the presence of a Dis-equilibrium state, Amplifying actions, Recombination/“Self-organization”, and Stabilizing feedback. From these studies we also show how these conditions can be generated through nine specific behaviors which leaders can enact, including: Disrupt existing patterns through embracing uncertainty and creating controversy, Encourage …