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The Effect Of Interruptions On Prospective Memory In The Emergency Department, Kate Walders

Theses

Using the activation goal memory framework, this study categorized 256 separate emergency department interruptions in a large research hospital setting. Prior to and following their shift, twelve physicians completed a semi-structured qualitative survey about their experiences with, and perceptions of, interruptions at work. During their shift, these physicians were shadowed and the interruptions they experienced were documented. Frequencies of four types of interruptions were tallied: Direct reminders, indirect reminders, memory lapses and no reported memory change. Memory events were a significant proportion of interruptions (47%). Direct reminders comprised the largest majority, followed by memory lapses, indirect reminders and combination memory …