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Communication

University of Massachusetts Amherst

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Postpartum Hemorrhage: Improving Patient Outcomes With Improved Communication And Post-Drill Debriefing, Sheila L. Lafortune Jan 2022

Postpartum Hemorrhage: Improving Patient Outcomes With Improved Communication And Post-Drill Debriefing, Sheila L. Lafortune

Doctor of Nursing Practice (DNP) Projects

Abstract

Background: A woman is at risk of dying from postpartum hemorrhage every four minutes. Maternal hemorrhage is found to be the direct cause of maternal mortality, overall accounting for 27% to 75% of maternal deaths worldwide. In the United States, 54% to 93% of maternal mortality could have been prevented. Postpartum hemorrhage remains among the top causes of pregnancy-related deaths worldwide. The purpose of this project is to educate providers of obstetrical care regarding best practices for effective communication during a postpartum hemorrhage by implementing a debriefing educational tool during postpartum hemorrhage mock code drills. Methods: The postpartum …


Community Perspectives On The Creation Of A Hospital-Based Doula Program, Laura B. Attanasio, Marisa Decosta, Reva Kleppel, Tiki Govantes, Heather Z. Sankey, Sarah L. Goff Jan 2021

Community Perspectives On The Creation Of A Hospital-Based Doula Program, Laura B. Attanasio, Marisa Decosta, Reva Kleppel, Tiki Govantes, Heather Z. Sankey, Sarah L. Goff

Health Promotion and Policy Faculty Publication Series

Objective: Racial and ethnic inequities in perinatal health outcomes are pervasive. Doula support is an evidence-based practice for improving maternal outcomes. However, women in lower-income populations often do not have access to doulas. This study explored community perspectives on doula care to inform the development of a hospital-based doula program to serve primarily low-income women of color.

Methods: Four focus groups and four individual interviews were conducted with: (1) women who were pregnant or parenting a child under age 2 (n=20); (2) people who had provided support during a birth in the previous 2 years (n=5); …


Keep Calm & Migrate On: Getting Buy In For Consortial Changes During A Migration, Jennifer M. Eustis Jan 2021

Keep Calm & Migrate On: Getting Buy In For Consortial Changes During A Migration, Jennifer M. Eustis

University Libraries Presentations Series

Library systems migrations are disruptive. Cleanup projects start sometimes years in advance. Workflows and processes are reviewed and often are changed. There might be staff who remember the last migration with not so fond memories of it. Other staff might be afraid of how their workflows are changing and if those changes will upend years of work. Others might push for more radical changes making those who don’t want changes even more nervous. There are numerous working parts and gears. All too often communication becomes an issue. How, when, and what to communicate to which groups is not always evident. …


Cultural Communication For New Nurse Residents: K.I.N.D Communication Toolkit, Jennifer Caraballo Jan 2020

Cultural Communication For New Nurse Residents: K.I.N.D Communication Toolkit, Jennifer Caraballo

Doctor of Nursing Practice (DNP) Projects

Background: Microaggressions can create a hostile work environment and decrease rapport and functioning in clinical and personal relationships. Exposure to micro aggression and implicit bias results in micro trauma and possible compassion fatigue by medical staff. Symptoms can include headaches, poor sleep, depressions, and anxiety, similar to compassion fatigue.

Purpose: To develop a toolkit for healthcare staff to use as educational material to facilitate for cultural communication and cultural humility.

Methods: Nurses that were enrolled in a nurse residency program at a level 1 trauma center participated in the education of a communication toolkit related to K.I.N.D …


Kind Communication: An Educational Intervention To Raise Nurse Resident's Awareness Towards Decreasing Implicit Bias Through Effective Communication Strategies, Khadijah Tuitt Jan 2020

Kind Communication: An Educational Intervention To Raise Nurse Resident's Awareness Towards Decreasing Implicit Bias Through Effective Communication Strategies, Khadijah Tuitt

Doctor of Nursing Practice (DNP) Projects

Background: There is an increasing need for healthcare institutions to become more aware of how provider biases can affect patient outcomes and contribute to health care disparities for Black and other diverse populations. Implicit biases can result in poor patient outcomes and a breakdown in trust between patients and health care providers.

Purpose: To educate nurse residents on the use of the Kinesics, Inclusive, Non-biased and Deliverable KIND, Communications technique to decrease biases during interactions.

Methods: Nurses enrolled in the institutions Nurse Residency program participated in the training session during their monthly educational meeting. Education was provided using …


Educating Health Care Professionals To Improve Communication In Advance Care Planning, Laura E. Clubb Jan 2018

Educating Health Care Professionals To Improve Communication In Advance Care Planning, Laura E. Clubb

Doctor of Nursing Practice (DNP) Projects

DNP Project Goal:The goal and expected outcome of this DNP project was to increase providers’ self-reported preparedness and comfort levels by 50% when discussing advance care planning (ACP) and end of life wishes with patients.

Background: The Institute of Medicine designed ACP as a national health priority. However, health care professionals often do not facilitate discussions of ACP with patients, even in patients with chronic or life-limiting illnesses. This occurs due to professionals’ lack of knowledge about ACP, lack of comfort when discussing the issue, and a misperception that the patient may be too young or not sick enough …


Reducing Delays In Sexually Transmitted Infections(Sti) Treatment: A Quality Improvement Project To Improve Timely Communication Among Providers And Patients, Kattie Khadar Jan 2018

Reducing Delays In Sexually Transmitted Infections(Sti) Treatment: A Quality Improvement Project To Improve Timely Communication Among Providers And Patients, Kattie Khadar

Doctor of Nursing Practice (DNP) Projects

Abstract

Purpose: To use a nurse-communication intervention for timely provider notification of abnormal chlamydia, gonorrhea and syphilis infections, to reduce delays in treatment at a large Northeastern United States hospital. Methods: The hospital’s communicable disease report was reviewed daily, and treatment of all patients who were seen in the Infectious Disease clinic and diagnosed with chlamydia, gonorrhea and syphilis infections was monitored. Emails were sent to inform treating providers whenever a patient was not treated within 72 hours after diagnosis. Data from patients in the three months preceding was compared with data during the three months of nurse-communication intervention …


Ethics, Effectiveness And Population Health Information Interventions: A Canadian Analysis, Devon Greyson, Rod Knight, Jean A. Shoveller Jan 2018

Ethics, Effectiveness And Population Health Information Interventions: A Canadian Analysis, Devon Greyson, Rod Knight, Jean A. Shoveller

Communication Department Faculty Publication Series

Population health information interventions (PHIIs) use information in efforts to promote health. PHIIs may push information to a target audience (communication), pull information from the public (surveillance), or combine both in a bidirectional intervention. Although PHIIs have often been framed as non-invasive and ethically innocuous, in reality they may be intrusive into people’s lives, affecting not only their health but their senses of security, respect, and self-determination. Ethical acceptability of PHIIs may have impacts on intervention effectiveness, potentially giving rise to unintended consequences. This article examines push, pull, and bidirectional PHIIs using empirical data from an ethnographic study of young …


Protesting Between The Lines: Carmen Martín Gaite's Frustration In Writing Vis-À-Vis 1950s Francoist Censorship, Emily Rose Spring Jan 2013

Protesting Between The Lines: Carmen Martín Gaite's Frustration In Writing Vis-À-Vis 1950s Francoist Censorship, Emily Rose Spring

Masters Theses 1911 - February 2014

This thesis considered the impact of censorship and authoritarian rule by dictator Francisco Franco on two novels by 20th century Spanish author Carmen Martín Gaite: El balneario, (1955) and Entre visillos (1958). The two works utilize a “discourse of censorship” to express complaints about life as a young woman deprived of fulfilling relationships and self-determination. These novels were analyzed through a search for subtexts and hidden meanings to argue for their status as texts that contain a subversive message.

This investigation was accomplished through historical research on Francoist censorship and repression; use of Michel Foucault’s theories about panopticism; …


Communication And Teamwork Focused Simulation-Based Education For Nursing Students, Jared M. Kutzin Jan 2010

Communication And Teamwork Focused Simulation-Based Education For Nursing Students, Jared M. Kutzin

Doctor of Nursing Practice (DNP) Projects

Simulation has become a common teaching method for healthcare providers, including nursing students. Until recently, the focus of simulation for nursing students has been on clinical skills. This study used a compilation survey to determine if knowledge and attitude scores improved in the bachelor degree nursing student after exposure to a simulation-based teamwork and communication training. Participants were 51 students from the senior leadership course of a bachelor’s degree in nursing program at a university in New Jersey. Control participants received normal clinical rotations with faculty led discussions, and intervention participants received a 4-hour simulation, focused on teamwork and communication. …


Community Radio, Public Interest: The Low Power Fm Service And 21st Century Media Policy, Margo L. Robb Jan 2009

Community Radio, Public Interest: The Low Power Fm Service And 21st Century Media Policy, Margo L. Robb

Masters Theses 1911 - February 2014

The introduction of the Low Power FM (LPFM) service by the Federal Communications Commission (FCC) provided a unique glimpse into media policy-making. Because usual allies disagreed over the service, the usually invisible political nature of the debate was made transparent. The project of this thesis is to contextualize the histories of radio policy, non-commercial radio, and the public interest standard to shed light on why it was so challenging to implement even a small, local radio service. Secondly, the thesis will explore the theoretical understandings of the various players in the LPFM debate, as well as the practical functioning of …


Analyzing Myopic Approaches For Multi-Agent Communication, Raphen Becker Jan 2009

Analyzing Myopic Approaches For Multi-Agent Communication, Raphen Becker

Computer Science Department Faculty Publication Series

Choosing when to communicate is a fundamental problem in multi-agent systems. This problem becomes particularly challenging when communication is constrained and each agent has different partial information about the overall situation. We take a decision-theoretic approach to this problem that balances the benefits of communication against the costs. Although computing the exact value of communication is intractable, it can be estimated using a standardmyopic assumption—that communication is only possible at the present time.We examine specific situations in which this assumption leads to poor performance and demonstrate an alternative approach that relaxes the assumption and improves performance. The results provide an …


Rang De Basanti- Consumption,Citizenship And The Public Sphere, Meghana Dilip Jan 2008

Rang De Basanti- Consumption,Citizenship And The Public Sphere, Meghana Dilip

Masters Theses 1911 - February 2014

No abstract provided.


Novel Genres Or Generic Novels: Considering Korean Movies Adapted From Amateur Internet Novels, Kyoung-Lae Kang Jan 2008

Novel Genres Or Generic Novels: Considering Korean Movies Adapted From Amateur Internet Novels, Kyoung-Lae Kang

Masters Theses 1911 - February 2014

No abstract provided.


Senses Of Place, Catalin I. Cighi Jan 2008

Senses Of Place, Catalin I. Cighi

Masters Theses 1911 - February 2014

This thesis puts forth a model for analyzing and understanding the social construction of the concept of place. The Place Deconstruction Model (PDM) consists of a decentered and a centered perspective. The decentered perspective identifies three instances of sense making, at the levels of perception (crude place), meaning making (constructed place), and the building of artifice (commodified place). The centered perspective accounts for the subjectivity of the observer, as determined by memory, expectations, and the experience of the here and now. The method of analysis involves the juxtaposition of spatial (space, place identity, place image), temporal (time, history, heritage), and …


Trophy Children Don’T Smile: Fashion Advertisements For Designer Children’S Clothing In Cookie Magazine, Chris Boulton Jan 2007

Trophy Children Don’T Smile: Fashion Advertisements For Designer Children’S Clothing In Cookie Magazine, Chris Boulton

Masters Theses 1911 - February 2014

This study examines print advertising from Cookie, an up-scale American parenting magazine for affluent mothers. The ads include seven designer clothing brands: Rocawear, Baby Phat, Ralph Lauren, Diesel, Kenneth Cole, Sean John, and DKNY. When considered within the context of their adult equivalents, the ads for the children’s lines often created a prolepsis—or flash-forward—by depicting the child model as a nascent adult. This was accomplished in three ways. First, the children’s ads typically contained structural continuities such as logo, set design, and color scheme that helped reinforce their relationship with the adult brand. Second, most of the ads place the …


Maximizing Masculinity: A Textual Analysis Of Maxim Magazine, Kirsten Wisneski Jan 2007

Maximizing Masculinity: A Textual Analysis Of Maxim Magazine, Kirsten Wisneski

Masters Theses 1911 - February 2014

This study examines the story that Maxim tells about masculinity, with particular focus on the type of humor in the magazine and its function; the way the magazine echoes embodied male-male social interaction, particularly “male-bonding”; and how the magazine pits “real” women against the Maxim fantasy women.


A Dual Process Model Of Detecting Deception., James A. Forrest Jan 1999

A Dual Process Model Of Detecting Deception., James A. Forrest

Masters Theses 1911 - February 2014

No abstract provided.


The Effects Of Culture On Language Learning And Ways Of Communication: The Japanese Case, Yuri Kumagai Jan 1994

The Effects Of Culture On Language Learning And Ways Of Communication: The Japanese Case, Yuri Kumagai

Master's Capstone Projects

No abstract provided.


An Information-Processing Analysis Of The Effects Of Communication Modality On Opinion Change., Rochelle Lynne Chaiken Jan 1975

An Information-Processing Analysis Of The Effects Of Communication Modality On Opinion Change., Rochelle Lynne Chaiken

Masters Theses 1911 - February 2014

No abstract provided.


Influence Of Communication On Reactions To "Unconditionally Cooperative" Behavior In A Prisoner's Dilemma Game., Dorothy Sejwacz Jan 1974

Influence Of Communication On Reactions To "Unconditionally Cooperative" Behavior In A Prisoner's Dilemma Game., Dorothy Sejwacz

Masters Theses 1911 - February 2014

No abstract provided.