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Changing Populations, Rules, And Roles: Conflict And Ambiguity, Mary K. Grant

New England Journal of Public Policy

Over the past ten years, public housing agencies across the country have been allowed greater discretion in the implementation of policies that affect public housing management and who will live there. Discretion in public management has the potential to be a slippery slope. While managers may have greater flexibility in responding to local need and making the best use of the limited resources available to public housing, the potential exists for risk of conflicting interpretation of policies, unclear program goals, and a conflict in roles, for example, What exactly is my job and how do I manage in this new …