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The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt

Walden Dissertations and Doctoral Studies

The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …

Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon

Walden Dissertations and Doctoral Studies

There is a problem in the United States national security enterprise related to the National Guard’s organizational responsibilities to state and federal governments, and it was unknown whether this hybrid structure caused capabilities to diverge between pre-9/11 and post-9/11 national security priorities. This quantitative study’s purpose was to investigate the use of Congressional funding to determine how and to what degree the National Guard’s capabilities diverged from the United States national security priorities from pre-9/11 to post-9/11 periods. Organizational change and stream analysis conceptual frameworks identified organizational challenges in overcoming inertia and resistance to change. The statistical analysis included public …

Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz

Walden Dissertations and Doctoral Studies

As many as two thirds of organizational change (OC) initiatives fail to achieve their outcome objectives. Researchers have demonstrated that successful change requires alignment among all levels of an organization. However, contemporary OC models do not quantify the degree of hierarchical alignment during the change process. The purpose of this quantitative, correlational study was to examine whether the fractal dimension of hierarchical alignment (predictor variable) was associated with OC success (criterion variable) as described by the self-organizing fractal theory (SOFT). The research question addressed the association between the fractal dimension related to the alignment of OC beliefs and behavioral intentions …

Exploring The Customization Of Lean Six Sigma For Adoption In Public Organizations, Jeffrey Allen Farrell

Walden Dissertations and Doctoral Studies

Lean Six Sigma is a hybrid process improvement strategy employed to increase quality, speed, and efficiency in business processes. However, over 60% of organizations that attempt to adopt Lean Six Sigma fail, leading to a loss of resources and reluctance to engage in future improvement efforts. The purpose of this qualitative exploratory multiple case study was to understand how leaders customize Lean Six Sigma for organizational factors found in public agencies in the United States. This study was framed first by a definition of Lean Six Sigma that distinguished four separate elements and then the contingency theory of organizations. Semistructured …

Managerial Competencies Driving Successful Change Initiatives: A Multiple Case Study Of Healthcare Administrators, William King Selsor

Walden Dissertations and Doctoral Studies

Healthcare administrators’ competencies for driving successful strategic change initiatives in healthcare organizations remain outdated and limited in the management literature. The purpose of this qualitative, multiple case study was to explore the perceptions of healthcare administrators on the specific nature of management competencies needed to drive successful strategic change initiatives within healthcare organizations. To address the research problem and purpose of the study, qualitative data were collected from multiple sources of evidence, including semi-structured interviews with seven healthcare administrators, archival data, and reflective journaling notes. This study was framed by Kash, Spaulding, Johnson, and Gamm’s conceptual framework, the comparison of …

Sudden Leadership Loss And The Importance Of Succession Planning In Behavioral Health Care, Angela R. Dawson

Walden Dissertations and Doctoral Studies

This study examined sudden leadership loss and the importance of succession planning in behavioral health. The organization at the center of the study is located in the midwestern United States and is known for providing stellar services to its clients and fostering a quality workspace for its employees. The findings provided the organization with a clear and specific understanding of the value of succession planning for sustainability. The study was conducted using a qualitative research method. Semistructured interviews with 5 senior-level leaders from a single site location provided the primary source of data. Additional data were collected from the organization’s …

Information Security Ambassadors’ Perceptions Of Peer-Led Motivation In Phishing Detection, Kingkane Malmquist

Walden Dissertations and Doctoral Studies

Phishing rates are increasing yearly and continue to compromise data integrity. The need to guard business information is vital for organizations to meet their business objectives and legal obligations. The purpose of this phenomenological study was to explore security ambassadors’ perceptions of motivating their peers to adopt safe internet behaviors in a large medical campus in Minnesota. Hackman and Oldham’s job characteristic motivation theory was used to frame the study. Data were collected from semistructured interviews with 20 security ambassadors. Data coding and analysis yielded 7 themes: rewarding, value, personal interest, limited information security knowledge, increased interest, communication, and topics …

Critical Success Factors In Enterprise Resource Planning Implementation In U.S. Manufacturing, Justin Goldston

Walden Dissertations and Doctoral Studies

Organizational leaders have increasingly turned to enterprise resource planning (ERP) applications, also known as decision-support systems, to make their firms' operational, tactical, and strategic processes more efficient and effective in the changing global marketplace. High failure rates in ERP systems implementations make these projects risky, however. Most prior research on critical success factors for conventional ERP implementation has been on large enterprises, resulting in a gap in knowledge on these factors in the small and medium enterprises that constitute the majority of U.S. employer firms. A qualitative modified Delphi study with an expert panel of U.S. manufacturing consultants and 3 …

A Critical Perspective Of Transformational Leadership And Safety Management Practices, Larry D. Frazier

Walden Dissertations and Doctoral Studies

A troubling trend has developed in the increasing number of commuter rail accidents

causing injuries, fatalities, and safety concerns. The specific problem addressed in this study is that current leadership practices have not achieved success reducing safety violations and rail accidents. The purpose of this qualitative cross-sectional study was to explore the potential influence of perceived leadership styles of 16 frontline rail supervisors and 4 managers on safety management practices within a metro rail system. The conceptual framework was based on Bass's transformational leadership theory and Reason's human error model. The key research question dealt with how leadership style might …

Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene

Walden Dissertations and Doctoral Studies

There is little research about how clerics manage and lead small to midsized non-denominational nonprofit organizations. The rate of clergy failures in non-denominational organizations has left many questions about what is needed to create organizational success. The purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of clergy manager-leaders' management training in non-denominational organizations. Fourteen full-time clerics from Bloomingdale, Georgia, Rincon, Georgia, and Savannah, Georgia participated in face-to-face semi-structured interviews. The data analysis process involved the use of Edward and Welch's extension of Colaizzi's data analysis procedures, which resulted in the emergence of 4 themes. …

Exploration Of Leadership Skills For Organizational Strategy Execution, Regina L. Banks-Hall

Walden Dissertations and Doctoral Studies

Multinational corporate leaders acknowledge that a lack of business direction by senior leadership results in a 68% failure in the execution of organizational strategies. The purpose of this qualitative study was to explore what best practice solutions automotive manufacturing senior leaders created to help front-line managers execute organizational strategies. The population consisted of 20 automotive manufacturing senior leaders located in Michigan with significant years of automotive experience and at least a year of experience employed as an automotive manufacturing senior leader. Vroom's expectancy theory served as the conceptual framework for the study describing the enhancement of employee performance related to …

The Relationship Between Athletic Development Personality Factors And Decision Making, Herbert Degraffe

Walden Dissertations and Doctoral Studies

Ineffective leadership that results from personality defects, ineffective core executive functions, and emotional decision making can lead to destructive actions and executive failures that affect organizational effectiveness. The purpose of this correlational study was to determine if athletic development personality factors correlate with decision making at the executive leadership level. The research questions focused on determining if there was a relationship between athletic development personality factors and decision making. Social exchange theory, social representations theory, and leadership theories comprised the theoretical framework. Participants included 124 executive decision-makers from the United States, the United Kingdom, South Africa, India, and Singapore who …

Leadership Strategies For Developing And Implementing Organizational Change, Hardy L. Delay Iv

Walden Dissertations and Doctoral Studies

Leaders in some narcotics treatment programs struggle with change development and implementation. The objective of this single-case study was to explore strategies used by leaders in a narcotics treatment program to develop and implement organizational change initiatives successfully. Participants included 4 leaders who had developed and implemented successful change initiatives repeatedly for more than 10 years in a narcotics treatment program in the southeastern United States. Bertalanffy's general systems theory was the basis for the conceptual framework. Data collection included semistructured interviews of leaders of a narcotics treatment program and collection of archival data, such as reports relating to strategic …

Perceptions Of Organizational Change Among Minority Owners Of Small Businesses, Chad E. Walizer

Walden Dissertations and Doctoral Studies

Small businesses continue to be a dominant portion of the global economy, and their owners need to understand how they can effectively make organizational changes, including implementing sound decision-making processes and innovation, as well as competing with much larger businesses. Minority small business owners have a particular need for organizational change because of their limited financial opportunities in relation to their nonminority counterparts. The purpose of this phenomenological study was to examine how minority small business leaders in the food service industry in south central Pennsylvania experience and perceive organizational change. Organizational change theory, contingency theory, and situational theory provided …

Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie

Walden Dissertations and Doctoral Studies

As of 2014, union density in the United States had dropped compared to union density during the 1950s. Collective bargaining agreements are the foundational agreement for all issues related to salary, benefits, and working conditions. The purpose of this multiple case study was to explore how collective bargaining agreements hindered or enabled managers from creating and sustaining high performance work practices. The conceptual framework included Walton and McKersie's work on behavioral theories for labor negotiations, human capital, and collective bargaining, and Huselid's work on high performance work practices. Fifteen respondents across 5 labor unions in Washington DC were selected through …

Small To Medium Enterprise Business Leaders Managing Change, Shahriar Nazari

Walden Dissertations and Doctoral Studies

Organizational change is necessary for businesses to survive and prosper. One of the main reasons organizational change is unsuccessful is the inadequate leadership style used by business leaders. The purpose of this multiple case study was to explore leadership strategies business leaders used to manage change. The target population comprised a purposeful sample of 15 business leaders from various businesses located in the metropolitan area of Southern California. The conceptual framework for this study was the transformational leadership theory, which holds that leaders can use inspiration and motivation to inspire employees, especially during times of organizational change. A pilot study …

Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston

Walden Dissertations and Doctoral Studies

Current research identifies effective leadership communication, which includes frequent direct conversational communication from company leaders, influences worker performance during organizational change. Social media, mobile technology, and the Millennial workforce have shifted leader communication style from purely top-down, town hall style communication to incorporate more collaborative and engaging forums. The case study addressed how globalization, social media, and mobile technology affects leadership communication and then subsequently effects worker performance as Millennials join the workforce. Qualitative data were collected from observations and interviews from a purposeful selection of 9 Millennial employees, including 2 Millennial leaders, and 8 non-Millennial leaders of a Fortune …

Transforming Christian Schools Using Sustainable Model Of Organizational Change And Performance Improvement, Abraham Adhanom

Walden Dissertations and Doctoral Studies

Organizational failure in Christian schools is a common phenomenon affecting millions of families in the United States. In the past 2 decades alone, more than 200 Christian schools closed each year; and many continued to struggle for survival. This trend presented significant challenge for the sustainability of faith-based schools that serve over 10% of grade-level students in the country. The purpose of this study was to examine internal and external factors impacting the performance of Christian schools and analyze existing theories of institutional effectiveness leading to the development of a sustainable framework. The research question addressed what type of organizational …

Organizational Change: Evaluating The Effect Of Motivational Interviewing On Readiness To Change, Conrado Joaquin Grimolizzi-Jensen

Walden Dissertations and Doctoral Studies

Failure accompanies most organizational change efforts. Change agents' efforts focus on employee resistance or readiness to change without considering employee ambivalence. Motivational interviewing (MI) may reduce ambivalence and improve the success rate of organizational change initiatives. The purpose of this experimental research was to evaluate the effectiveness of MI to increase readiness to organizational change, to assess the influence of MI on change-related beliefs, and to investigate the relationship between beliefs and readiness to change. The theoretical framework was the transtheoretical model of change, the theory of planned behavior, and social cognitive theory. Through random assignment, 56 employees of a …

A Survey Of Probation Officers' Opinions: Risk Assessments, Kenika Kiante' Canty

Walden Dissertations and Doctoral Studies

The U. S. criminal justice system has used risk assessment tools in an effort to reduce recidivism and risk assessment tools are now commonplace. Correctional organizations, however, have struggled with officers' resistance to these tools in spite of the evidence for their utility. There is limited research that explores the impact of resistance to organizational change within the context of correctional agencies. To address that gap, this correlational study used organizational change theory to examine officers' resistance to the use of risk assessment tools based on officers' opinions of the risk assessment tool being used in North Carolina. Data were …

Survivors’ Perspectives Of Organizational Downsizing On Knowledge Sharing In A Downsized Environment, Michelle Hall

Walden Faculty and Staff Publications

Organizational workforce reductions can negatively affect a company’s ability to preserve its knowledge base. The problem researched in this study was the perceived effect of downsizing on knowledge sharing among surviving employees. The purpose of this study was to determine the perceived effect of downsizing on knowledge sharing. Survivors’ knowledge sharing behavior was examined in relation to (a) survivor syndrome, (b) attitude towards knowledge sharing, and (c) perceived loss of knowledge power. A quantitative correlation research design was used to investigate the relationship between downsizing and knowledge sharing. A web-based survey was used to collect data. The convenience sample consisted …