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Organizational Change

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Challenging The Cancer Of Consumerism Ravaging The American Protestant Church, John A. Thompson Ii May 2024

Challenging The Cancer Of Consumerism Ravaging The American Protestant Church, John A. Thompson Ii

Doctoral Dissertations and Projects

The American Protestant church is sick and, in some cases, dying. The primary factors adversely influencing the church contribute to church members’ warped view of Christianity. The American church is suffering from individualism, consumerism, and uncommitted Christianity. The church may be described as critically ill, and in the I.C.U. The purpose of this study was to address the effects of this cultural illness as it has impacted the people and ministry of Kingdom Life Community Church. This topic is chosen because of the researcher’s experience serving as the church’s lead pastor, observing members approach the church with a consumer bias. …


Early Career Women Of Color As Social Justice Change Leaders, Amy Anh Hoang Dinh May 2024

Early Career Women Of Color As Social Justice Change Leaders, Amy Anh Hoang Dinh

Master's Theses

The student affairs profession is predominantly female, but women, especially women of color (WOC), are disproportionately in entry-level positions. The majority of student affairs professionals also believe social justice is important but desire more support for their social justice work. This study examined how early career WOC perceived the power dynamics that they encountered in their social justice-oriented organizational change efforts, the strategies and tactics they utilized to lead change efforts, and the aspects of their identities that were the most salient to them during their change efforts. The study design used a phenomenology methodology and an intersectionality theoretical framework. …


Understanding Leaders' Experiences Of A Leadership Institute: A Combination Of Transformational Leadership, Cross-Sector Collaboration, And Charitable Foundations As Catalysts, Chris Pineda Feb 2024

Understanding Leaders' Experiences Of A Leadership Institute: A Combination Of Transformational Leadership, Cross-Sector Collaboration, And Charitable Foundations As Catalysts, Chris Pineda

Doctoral Dissertations and Projects

This study investigated the integrated impact of Transformational Leadership (TFL), Cross-Sector Collaboration (CSC), and Foundations as Community Catalysts (CFC) within a Salem-based leadership institute. Through a qualitative case study involving 12 leadership institute attendees from 2020-2023, I explored the perceived presence of each of the three components, as well as their transformative potential in organizational and community change. I also examined participants’ perceived strengths and weaknesses of the leadership institute. All participants were able to see the presence of TFL, CSC, and CFC, and their combination resulted in collaboration, deep relationships, and a change in mindsets. The findings suggest that …


A Design Thinking Mixed Methods Study On Learned Empathy Through Multicultural Education, Samanantha Webb Feb 2024

A Design Thinking Mixed Methods Study On Learned Empathy Through Multicultural Education, Samanantha Webb

Dissertations

The dissertation in practice focused on addressing the issue of inadequate diversity, equity, and inclusion (DEI) competencies among teachers in a Title I school. The problem of practice emerged within the context of an increasingly diverse educational landscape, necessitating educators to possess robust DEI skills. The proposed solution was a professional development (PD) program, crafted using a design thinking approach, which included an asynchronous learning module supplemented by a book study. The comprehensive PD program was aimed at enhancing the teachers' understanding and application of DEI principles, making the prototype relevant to the demands of multicultural education in today’s diverse …


Leading Transformational Change By Living Transformational Change: Seven Structures Of Successful Innovation In Doctoral Education, Rebecca Farley, Jennifer Dinielli Dec 2023

Leading Transformational Change By Living Transformational Change: Seven Structures Of Successful Innovation In Doctoral Education, Rebecca Farley, Jennifer Dinielli

Transform

Transformational change is vital to the sustainability of all individuals and organizations. This qualitative historical study of the Brandman University Doctoral Program in Organizational Leadership utilized the Bolman and Deal (2017) four-frame change model to examine the evolution of the program from 2013 through 2017. Findings from the study indicate seven key structures of the doctoral program had the greatest impact on the program’s successful transition from start-up to the refinement and scaling phases. This study contributes to the literature on transformational change and doctoral education by providing detailed analysis of critical factors of the program’s successful transformation in the …


Managing Change From The Middle: An Exploration Of How Midlevel Managers Make Sense Of Their Roles In The Context Of Organizational Change, Nicole Gahagan Dec 2023

Managing Change From The Middle: An Exploration Of How Midlevel Managers Make Sense Of Their Roles In The Context Of Organizational Change, Nicole Gahagan

Culminating Projects in Higher Education Administration

During institutional change processes, unstructured sensemaking could result in inconsistent outputs across the organization, causing organizations the inability to achieve their intended outcomes. Because of their hierarchical and relational positions within colleges and universities, midlevel managers could be instrumental in stabilizing and aligning the sensemaking of others, which is a prerequisite for transformational change. Historically, midlevel managers have been considered change resistors or change saboteurs. However, what could be perceived as obstructionist behaviors might actually be the result of role ambiguity.

The purpose of my research was to illuminate how midlevel managers made sense of and subsequently enacted their roles …


Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt Mar 2023

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …


The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt Jan 2023

The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt

Walden Dissertations and Doctoral Studies

The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …


Seeking Justice And Effecting Organizational Change: Kategoria As A Form Of Rhetorical Leadership, Marnie Lawler Mcdonough May 2022

Seeking Justice And Effecting Organizational Change: Kategoria As A Form Of Rhetorical Leadership, Marnie Lawler Mcdonough

Theses and Dissertations

Organizational scandals at both the institutional and leadership levels abound in society, and, with growing platforms and forums to level allegations, public accusations by myriad individuals have increased. As an understudied genre, kategoria, or speeches of accusation, should be considered for their ability to influence change. In this study, I argue that kategoria can be employed as a form of rhetorical leadership and utilized as a tool to disrupt value hierarchies and, thus, effect organizational change. This investigation assumes a genre analysis to move beyond establishing accusation simply as a classification of forensic rhetoric but to illustrate that the generic …


Determinants Of Police Department Change: An Institutional Theory Approach, Colby Dolly Apr 2022

Determinants Of Police Department Change: An Institutional Theory Approach, Colby Dolly

Dissertations

This research examines the change in police practices after the death of Michael Brown in Ferguson, Missouri, in 2014. Immediately after his death and throughout the following years, police departments in St. Louis County faced immense pressure to change. The pressure originated from numerous fronts, including the media, local community groups, and politicians. This research evaluates the change in policing using institutional theory with data from surveys and interviews of police chiefs. The findings indicate changes in policies after 2014. The most significant change occurred in departments strongly influenced by the mimetic dimension of institutional theory. The research adds to …


Adapting Through Organizational Change In Capital Projects Organizations, Mahmoud El Jazzar Jan 2022

Adapting Through Organizational Change In Capital Projects Organizations, Mahmoud El Jazzar

Theses and Dissertations--Civil Engineering

Organizational change can be defined as an alteration of a core aspect of an organization’s operation, structure, or culture. Previous research on organizational change mainly has focused on different types of technical changes, such as alternative project delivery methods and strategies to adopt the design-build approach successfully. Also, previous studies have focused on the project level changes instead of organizational level responses. Here I show using a proposed change model and performing thematic, and analysis, that there exist common responses, and challenges across different types of capital projects organizations studied. The results show that responses to change will differ as …


Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon Jan 2022

Impact Of 9/11 Attacks And Federal Funding On The National Guard’S Organizational And Operational Focus, Michael Christopher Mcmahon

Walden Dissertations and Doctoral Studies

There is a problem in the United States national security enterprise related to the National Guard’s organizational responsibilities to state and federal governments, and it was unknown whether this hybrid structure caused capabilities to diverge between pre-9/11 and post-9/11 national security priorities. This quantitative study’s purpose was to investigate the use of Congressional funding to determine how and to what degree the National Guard’s capabilities diverged from the United States national security priorities from pre-9/11 to post-9/11 periods. Organizational change and stream analysis conceptual frameworks identified organizational challenges in overcoming inertia and resistance to change. The statistical analysis included public …


Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz Jan 2022

Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz

Walden Dissertations and Doctoral Studies

As many as two thirds of organizational change (OC) initiatives fail to achieve their outcome objectives. Researchers have demonstrated that successful change requires alignment among all levels of an organization. However, contemporary OC models do not quantify the degree of hierarchical alignment during the change process. The purpose of this quantitative, correlational study was to examine whether the fractal dimension of hierarchical alignment (predictor variable) was associated with OC success (criterion variable) as described by the self-organizing fractal theory (SOFT). The research question addressed the association between the fractal dimension related to the alignment of OC beliefs and behavioral intentions …


Managing Summer Camps: A Study Of Culture And Practices At Environmentally Conscious Camps, Landis Wenger Dec 2021

Managing Summer Camps: A Study Of Culture And Practices At Environmentally Conscious Camps, Landis Wenger

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

Supporting private landowners as they manage their land is essential to sustainability because sixty-one percent of land in the United States is privately owned and managed; therefore, it is crucial that we better understand the management practices implemented by private landowners and continue to development best management strategies. A significant portion of these land holders are summer camps. There are over 14,000 summer camps in America. Many summer camps already have cultures where they value their land and the ecosystems on their property; many have also sought to improve their land management practices as well. However, there is a lack …


Organizational Change: Where Have All The Leaders Gone When Creating Anti-Harassment Cultures, Krystal Brue Sep 2021

Organizational Change: Where Have All The Leaders Gone When Creating Anti-Harassment Cultures, Krystal Brue

Administrative Issues Journal

Media coverage of recent high-profile sexual harassment scandals and subsequent #MeToo publicity confirms that sexual harassment continues to plague corporate cultures. Organizations have previously relied on professional training and policy creations to address workplace misconduct. These initiativesare primarilypredicatedon legal and compliance efforts to reduce misconduct and maintain more harassment free environments. Even with calls from regulatory agencies and media coverage, corporate cultures do not appear to have changed. This exploratory investigation suggests that organizationscontinue to rely on established methods of addressing sexual harassment and shouldutilize behavioral modeling to improve corporate cultures. Ideas forwarded within thispaper will begin discussions regarding the …


Changing An Institutional Environment Through Appreciative Inquiry: Rochester Institute Of Technology’S College Of Liberal Arts, Corinna Schlombs, Ann Howard, Caroline Delong, Jessica Lieberman Jul 2021

Changing An Institutional Environment Through Appreciative Inquiry: Rochester Institute Of Technology’S College Of Liberal Arts, Corinna Schlombs, Ann Howard, Caroline Delong, Jessica Lieberman

The Seneca Falls Dialogues Journal

This article introduces readers to Appreciative Inquiry as a form of feminist engagement in higher education. Appreciative Inquiry is a strength-based approach to organizational change that builds on positive psychology as well as social construction of language. At Rochester Institute’s College of Liberal Arts, a group of women faculty currently pursues an Appreciative Inquiry process to change their institutional environment to make it more beneficial to the success of women (and colleagues of all genders) rather than changing themselves to better fit into the existing environment. At the 2014 Seneca Falls Dialogues, members of this group engaged conference participants in …


Kiss The Soul: Ways To Empower Creative Change Leadership And Intuition In Organizations Starting By Creating A Training Module For A Consultancy, Ernee C.P. Ten Anscher May 2021

Kiss The Soul: Ways To Empower Creative Change Leadership And Intuition In Organizations Starting By Creating A Training Module For A Consultancy, Ernee C.P. Ten Anscher

Creativity and Change Leadership Graduate Student Master's Projects

One way to Kiss the Soul to empower Creative Change Leadership and Intuition in organizations is by training. This project is about the development and implementation of a new online training module in March 2021 to a small group of an Amsterdam consultancy. It consisted of four two and a half hour zoom sessions on Thursday evenings. The training is placed in a context of kissing the soul for new unexpected beautiful and meaningful organizational impact. This original concept of Kissing the Soul means: making loving contact with what matters deeply to yourself and sharing this with other people to …


Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps Apr 2021

Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps

Doctoral Dissertations and Projects

The problem under study was lack of scholarly research on the effect leader emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the three overarching themes of EI, organizational change, and self-efficacy. Each theme was examined individually and then how they are interrelated. The researcher provided a detailed overview of how the interviews were conducted then subsequently coded and analyzed. The researcher then provided an interpretation of the findings through visualization of the data. As a support to the research, a detailed explanation of the research questions was provided along with participant vignettes to …


Student Voice: From Token Participation To Engaged Partnership, Lisa A. Dunn Jan 2021

Student Voice: From Token Participation To Engaged Partnership, Lisa A. Dunn

Theses and Dissertations

The education system is under increased scrutiny, imposed accountability, and transparency while school leaders are expected to seek input from a range of external stakeholders including parents, community officials, organizations, politicians, and businesses to improve schools and increase student achievement (Fullan, 2000). Unfortunately, there is a wealth of untapped insight from key stakeholders and educational beneficiaries, students, who are excluded from sharing their perspectives and ideas in determining school policy and practice (Zion, 2009). Due to their positional lens and unique perspective, designating students as authentic stakeholders so that they have space to participate in the democratic decision-making of educational …


Exploring The Customization Of Lean Six Sigma For Adoption In Public Organizations, Jeffrey Allen Farrell Jan 2021

Exploring The Customization Of Lean Six Sigma For Adoption In Public Organizations, Jeffrey Allen Farrell

Walden Dissertations and Doctoral Studies

Lean Six Sigma is a hybrid process improvement strategy employed to increase quality, speed, and efficiency in business processes. However, over 60% of organizations that attempt to adopt Lean Six Sigma fail, leading to a loss of resources and reluctance to engage in future improvement efforts. The purpose of this qualitative exploratory multiple case study was to understand how leaders customize Lean Six Sigma for organizational factors found in public agencies in the United States. This study was framed first by a definition of Lean Six Sigma that distinguished four separate elements and then the contingency theory of organizations. Semistructured …


Understanding The Perceptions Of Supervision And Supervisory Behavior Of Patrol Precinct Patrol Supervisors In A Goal-Oriented Police Department, Jerry L. Garcia Aug 2020

Understanding The Perceptions Of Supervision And Supervisory Behavior Of Patrol Precinct Patrol Supervisors In A Goal-Oriented Police Department, Jerry L. Garcia

Seton Hall University Dissertations and Theses (ETDs)

This research was focused on understanding the perceptions of patrol precinct Patrol Supervisors, within the New York City Police Department, as they relate to supervision of Police Officers in a goal-oriented police department, and whether there is a connection between this perception and a supervisors behavior.

In 1994, policing in the New York City Police Department had shifted to a predictive approach to law enforcement. Police Officers were now given performance objectives to achieve. Patrol Supervisors were given the responsibility to ensure that Police Officers met those objectives, and were held strictly accountable for it. Since accountability was now placed …


The Role Of Organizational Change Management In Successful Strategic Enrollment Management Implementation, Clayton Smith Jul 2020

The Role Of Organizational Change Management In Successful Strategic Enrollment Management Implementation, Clayton Smith

Education Publications

During the 2019 American Association of Collegiate Registrars and Admissions Officers Strategic Enrollment Management (SEM) Conference, there was much discussion about how important change management is for successful SEM implementation. While we have known for some time that SEM needs institutionwide collaboration and support to achieve its objectives (Black 2010, Dolence 1993, Henderson 2005, Kalsbeek 2007, and Smith 2000–2001), enrollment managers have varying degrees of success in achieving the change management necessary to fully implement SEM. This article provides an overview of change management in higher education, identifies some of the ways organizational change contributes to successful SEM implementation, and …


Exploration Of Ipass Reform At A Public, Comprehensive Four-Year University: An Intrinsic Case Study, Maria Domingo Jun 2020

Exploration Of Ipass Reform At A Public, Comprehensive Four-Year University: An Intrinsic Case Study, Maria Domingo

Electronic Theses, Projects, and Dissertations

Students enroll in universities to earn degrees as a way to improve social and economic competitiveness. However, many large, comprehensive universities are having difficulty in supporting students to ensure timely graduation and are seeing a large number of students stop out before a degree is earned. Academic advising is seen as an effective strategy to help improve retention and completion rates in universities. However, large comprehensive universities often lack the resources to ensure students receive the support needed to ensure completion. We know four-year graduation rates are rare, and there are numerous factors contributing to this issue. Thus, universities and …


Exploring Resiliency During The Nursing Student Clinical Experience, Natalie N. Mcmullin May 2020

Exploring Resiliency During The Nursing Student Clinical Experience, Natalie N. Mcmullin

The Dissertation in Practice at Western University

In nursing programs, it is common for students to not complete their degree (Van Hoek et al., 2019). This problem is perpetuated as students who experience high stress and lack resiliency are more likely to be unsuccessful or take longer to complete their nursing degree (Van Hoek et al., 2019). Resiliency is not only important for students during their degree, it is essential to continuously strengthen it throughout their nursing career (Turner & Kaylor, 2015). The aims of this organizational improvement plan will be to empower nursing students to be more resilient in the clinical setting so that they are …


Leadership Development Of Women In Panhellenic Organizations, Kristen Reynolds May 2020

Leadership Development Of Women In Panhellenic Organizations, Kristen Reynolds

M.A. in Higher Education Leadership: Action Research Projects

This study seeks to understand how women of Panhellenic sororities at the University of San Diego (USD) define and perform their meaning of leadership to create positive change in their organizations. My overarching research question was: How can I assist the members of Panhellenic sororities at USD to take up their authority as leaders to influence positive change in their chapter? This research reflects my experiences with Panhellenic sorority women at USD and intentional stakeholders throughout the 2019-2020 academic year. This study was influenced by Ira Chaleff's work on courageous followership, Baxter Magolda’s theory of self-authorship, and David Cooperrider, Diana …


From Bible College To University: Factors Related To Institutional Change During The Leadership Of Three University Presidents From 1979 To The Present, Rustin B. Lloyd Apr 2020

From Bible College To University: Factors Related To Institutional Change During The Leadership Of Three University Presidents From 1979 To The Present, Rustin B. Lloyd

Doctor of Education (Ed.D)

Higher education is known for its slow rate of change, but as the 21st century continues institutions of higher education (IHEs) are feeling the pressure to adapt. In addition to the pressures faced by higher education at large, Christian IHEs faces increasing secularization. This qualitative case study examined the underlying history and rationale for transition and change during the administrations of three presidents. Using organization change theory, three administrators were interviewed to determine the factors that influenced change at a Christian IHE from 1979 to 2019. The institutional changes in Christian higher education provided rich areas for research on leadership …


Managerial Competencies Driving Successful Change Initiatives: A Multiple Case Study Of Healthcare Administrators, William King Selsor Jan 2020

Managerial Competencies Driving Successful Change Initiatives: A Multiple Case Study Of Healthcare Administrators, William King Selsor

Walden Dissertations and Doctoral Studies

Healthcare administrators’ competencies for driving successful strategic change initiatives in healthcare organizations remain outdated and limited in the management literature. The purpose of this qualitative, multiple case study was to explore the perceptions of healthcare administrators on the specific nature of management competencies needed to drive successful strategic change initiatives within healthcare organizations. To address the research problem and purpose of the study, qualitative data were collected from multiple sources of evidence, including semi-structured interviews with seven healthcare administrators, archival data, and reflective journaling notes. This study was framed by Kash, Spaulding, Johnson, and Gamm’s conceptual framework, the comparison of …


Sudden Leadership Loss And The Importance Of Succession Planning In Behavioral Health Care, Angela R. Dawson Jan 2020

Sudden Leadership Loss And The Importance Of Succession Planning In Behavioral Health Care, Angela R. Dawson

Walden Dissertations and Doctoral Studies

This study examined sudden leadership loss and the importance of succession planning in behavioral health. The organization at the center of the study is located in the midwestern United States and is known for providing stellar services to its clients and fostering a quality workspace for its employees. The findings provided the organization with a clear and specific understanding of the value of succession planning for sustainability. The study was conducted using a qualitative research method. Semistructured interviews with 5 senior-level leaders from a single site location provided the primary source of data. Additional data were collected from the organization’s …


Information Security Ambassadors’ Perceptions Of Peer-Led Motivation In Phishing Detection, Kingkane Malmquist Jan 2020

Information Security Ambassadors’ Perceptions Of Peer-Led Motivation In Phishing Detection, Kingkane Malmquist

Walden Dissertations and Doctoral Studies

Phishing rates are increasing yearly and continue to compromise data integrity. The need to guard business information is vital for organizations to meet their business objectives and legal obligations. The purpose of this phenomenological study was to explore security ambassadors’ perceptions of motivating their peers to adopt safe internet behaviors in a large medical campus in Minnesota. Hackman and Oldham’s job characteristic motivation theory was used to frame the study. Data were collected from semistructured interviews with 20 security ambassadors. Data coding and analysis yielded 7 themes: rewarding, value, personal interest, limited information security knowledge, increased interest, communication, and topics …


Building Efficacy In Early-Career Teachers: An Applied Research Study On The Role Of Professional Development On Teacher Efficacy, Duncan Gray Jan 2020

Building Efficacy In Early-Career Teachers: An Applied Research Study On The Role Of Professional Development On Teacher Efficacy, Duncan Gray

Electronic Theses and Dissertations

Teacher efficacy is closely connected to student achievement and teacher retention. The applied research explored how rethinking certain aspects of professional development would impact the efficacy of the teachers in an upper elementary building. The research program included two distinct components. School administrators redesigned after school professional development sessions in order to allow teachers to facilitate their own learning and lead sessions on areas of interest. The second component was a structural model that alloearly-career educators to visit other classrooms. Both of the components shosome promise for increasing teachers’ sense of efficacy, but the response from the after-school sessions was …