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Identification Vs. Self-Verification In Virtual Communities (Vc): Theoretical Gaps And Design Implications, Kathy Ning Shen
Identification Vs. Self-Verification In Virtual Communities (Vc): Theoretical Gaps And Design Implications, Kathy Ning Shen
University of Wollongong in Dubai - Papers
Identity-related processes have been identified as important in explaining virtual community (VC) member behavior as well as informing system design of VCs. In particular, the two distinct identity processes of self-verification and identification have been identified and investigated separately, portrayed as two distinctive or contradictory identity processes with different practical implications. This chapter compares and reconciles these two theoretical perspectives in explaining VC participation. Based on a critical and comprehensive review of prior literature, the author identifies three major theoretical gaps that suggest how VC research and management can be advanced through an identity perspective. Finally, the chapter is concluded …
Design For Social Presence In Online Communities: A Multi-Dimensional Approach, Kathy Ning Shen, Mohamed Khalifa
Design For Social Presence In Online Communities: A Multi-Dimensional Approach, Kathy Ning Shen, Mohamed Khalifa
University of Wollongong in Dubai - Papers
In online communities, numerous technical and social design decisions determine the social interaction space and affect the community participation. Social presence has been considered as a major design principle in computer-mediated communication. While most prior IS research adopts a uni-dimensional approach and restricts social presence to be the subjective nature of media, this research adopts a multi-dimensional approach (Shen and Khalifa 2007) to examine the online community design. Compared to uni-dimensional conceptualizations of presence/social presence, multi-dimensional conceptualizations can better capture the sense of social presence induced by both technical and social factors, and therefore entail more valuable implications for community …
System Design Effects On Social Presence And Telepresence In Virtual Communities, Mohamed Khalifa, Kathy Ning Shen
System Design Effects On Social Presence And Telepresence In Virtual Communities, Mohamed Khalifa, Kathy Ning Shen
University of Wollongong in Dubai - Papers
The influence of presence on users attitudes and behavior is widely reported in the literature. However, we still lack a good understanding of the effects of system design on the formation of a sense of presence in computer-mediated environments in general and virtual communities in particular. In this research, we address this void. More specifically, we examine the relationship between important system design characteristics and perceived presence. We adopt a multidimensional conceptualization of presence, distinguishing between telepresence and social presence. Deviating from the virtual reality literature, we apply new frameworks for the conceptualization of the main determinants of presence (i.e., …