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Effects Of A Group Intake Procedure On Productivity And Delivery Of Services In A Community Mental Health Setting, Virginia Lee Douglas
Effects Of A Group Intake Procedure On Productivity And Delivery Of Services In A Community Mental Health Setting, Virginia Lee Douglas
UNLV Retrospective Theses & Dissertations
A modified institutional cycle design was used for the evaluation of the impact on productivity and client services of a change from a waiting list to a group intake procedure. Subjects were 837 callers requesting outpatient services including individual, group and family or marital counseling in a decentralized, state-funded community mental health center; Key contrasts comparing cross-sectional and longitudinal differences between two sites, which began group intake at different times, and a third site which continued a waiting list, were observed for three indices of agency productivity and two indices of client service. A comparison was also made between the …