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How Can Dei Training Change The Culture Of An Organization To Achieve Belonging And Retain Diverse Employees?, Kaisa S. Holt Aug 2024

How Can Dei Training Change The Culture Of An Organization To Achieve Belonging And Retain Diverse Employees?, Kaisa S. Holt

University Honors Theses

Studies show the need for innovation and higher productivity yields can be best achieved through workforce heterogeneity. Creating effective DEI training frameworks is crucial for belonging, sustainable social well-being and enacting real change. This is key to proactively shifting our current system from one that responds to the need for DEI on a surface level to something that is regenerative. The aim of this review is to evaluate characteristics and enhancements added to evidence-based DEI training between 2020 and 2024. Studies were identified using the Portland State advanced database of academic journals on the DEI training and impacts of the …


Incarnation And Decay: Reconciling The Organizational Decision-Making And Organizational Institutional Theory Perspectives On Budgetary Research, Zahirul Hoque, Matt Kaufman Aug 2024

Incarnation And Decay: Reconciling The Organizational Decision-Making And Organizational Institutional Theory Perspectives On Budgetary Research, Zahirul Hoque, Matt Kaufman

Business Faculty Publications and Presentations

Purpose The organizational decision-making perspective (ODM) has a legacy regarding its concern for budgeting as an essential organizational routine in decision-making. Budgeting has also become a direct concern to organizational institutional theory (OIT) because of its prominent role in institution building, where budgeting can build trust in inter-organizational relationships. This paper builds on these two perspectives to explore organizational budget processes' formation, disruption, and re-creation over time. Design/methodology/approach We conducted a comprehensive review and critical analysis of the ODM and OIT perspectives, focusing on a fundamental paradox between ODM's emphasis on stability through organizational routines and OIT's focus on organizational …


The Bonneville Power Administration In A Transformative Decade: A Study Of Collibration In Public Administration, Christopher M. Frost Jun 2024

The Bonneville Power Administration In A Transformative Decade: A Study Of Collibration In Public Administration, Christopher M. Frost

Dissertations and Theses

In 1987, the Bonneville Power Administration (BPA) celebrated its 50th year as a federal agency. It was created in 1937 to market power produced by federal dam operations on the Columbia River and provide electric transmission service in the Pacific Northwest region. A decade later, while its organizational mission had largely remained the same, BPA had undergone a major transformation both in its governance role with regional partners and as an institution of the Pacific Northwest. This study seeks to understand how this change occurred.

My research identifies three factors that enabled BPA to successfully respond to external challenges to …


An Exploratory Study Of An Executive Team Leading Diversity, Equity, Inclusion, And Belonging (Deib), Tara Lashawn Cooper Jun 2024

An Exploratory Study Of An Executive Team Leading Diversity, Equity, Inclusion, And Belonging (Deib), Tara Lashawn Cooper

Dissertations and Theses

With the increasing demographic diversity and critical focus on social justice in the United States, leaders are under significant pressure to integrate diversity, equity, inclusion and belonging (DEIB) strategies into their core operations and organizational culture. Challenged to think more critically about how to better prepare and support leaders in DEIB efforts, minimal research exists to provide insights on how executives should prepare, what they might expect, or the proven practices in DEIB. Driven by this lack of literature, this qualitative study explored how an executive team experienced and navigated the complexities of integrating and advancing DEIB in their organization. …


Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen Jun 2023

Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen

University Honors Theses

In recent years, there has been an uptick in public awareness of systemic and structural inequities within the workplace. Organizational reward structures (i.e., performance-based and seniority-based) act as incentives for employees' contributions toward organizational goals, but could also motivate employees' drive for gaining or maintaining social status by undermining other employees, particularly targeting people with minority status. The proposed research will study the relationship between reward structures and the perpetration of incivility by accounting for perpetrators' social dominance orientation (SDO), their motivations to protect the status quo (MPSQ), and the presence of minority race targets. We draw from SDO, status …


The Evolution Of Leadership During The Covid-19 Pandemic: An Analysis Of The Research, Luca Patrick Thierry Gregston Jun 2023

The Evolution Of Leadership During The Covid-19 Pandemic: An Analysis Of The Research, Luca Patrick Thierry Gregston

University Honors Theses

This paper's research question, "How has the COVID-19 pandemic changed the concept and practice of leadership? In the end much of the empirical evidence for what COVID-19 did or didn't change in leadership practices is still relatively ambiguous. So it is too early to say that "business as usual" is gone for good. And COVID furthered and deepened long term trends, accelerating the great resignation and a dramatic revaluation of intangible assets like reputation, intellectual property and human capital. In response, there is a clear need for a new leadership mindset for the 21st century after the COVID pandemic.


Working Paper No. 79, On The Emergence Of And Failures Of Cybernetics In The Soviet Union, Leah Herrera Jun 2023

Working Paper No. 79, On The Emergence Of And Failures Of Cybernetics In The Soviet Union, Leah Herrera

Working Papers in Economics

This inquiry seeks to establish that despite potentially offering significant efficiency gains leading to an era of intensive economic growth, cybernetics in the USSR fell short in being implemented because of a) lack of coordination between competing ministries; b) inadequate policies; and c) insufficient funding. Though the structure of government in the USSR appeared to be centralized and hierarchical, with economic and government plans and policies traveling from the top down, in practice, ministries acted more like heterarchies, leading to ministerial competition over the large cybernetic projects meant to reform the administrative command economy—from the mid-1950s through to the late …


The Factors Contributing To The Resilience Of Thailand's Social Welfare Nonprofit Organizations Since The Onset Of The Country's Prolonged Political Crisis In 2005, Narttana Sakolvittayanon Jun 2023

The Factors Contributing To The Resilience Of Thailand's Social Welfare Nonprofit Organizations Since The Onset Of The Country's Prolonged Political Crisis In 2005, Narttana Sakolvittayanon

Dissertations and Theses

Since 2005, nonprofit organizations in Thailand, a transitive country, have experienced survival challenges due to social, economic, and political changes. This study aims to explore the organizational attributes of nonprofit organizations in Thailand that contribute to resilient capacity, which is an ability to survive and continue providing goods and services to fulfill missions when facing challenges. The research questions of this study are what factors have affected the resilience of social welfare nonprofit organizations in Thailand since the onset of the country’s prolonged political crisis in 2005? And to what extent do theories of nonprofit resilience in advanced liberal democracies …


Experiences Of People With Serious Mental Illness Seeking Services At Community Mental Health Centers During The Covid-19 Pandemic, Emily Leickly May 2023

Experiences Of People With Serious Mental Illness Seeking Services At Community Mental Health Centers During The Covid-19 Pandemic, Emily Leickly

Dissertations and Theses

Community mental health centers (CMHCs) have been underfunded and overburdened since Reagan-era disinvestment and the United States' move toward neoliberalism. Rates of mental illness have been rising consistently, particularly in Oregon, as CMHCs face continuing financial pressures and staff retention issues. This was before the COVID-19 pandemic. Today, we are still trying to understand the ongoing pandemic's impact on people with serious mental illnesses (SMI). Most of the studies in this area thus far are quantitative, and first-hand accounts of the pandemic from people with SMI are largely absent. Additionally, research in this area fails to draw on critical alternative …


Faculty Senate Monthly Packet May 2023, Portland State University Faculty Senate May 2023

Faculty Senate Monthly Packet May 2023, Portland State University Faculty Senate

Faculty Senate Monthly Packets

The May 1, 2023 Monthly packet includes the May agenda and appendices and the Faculty Senate minutes and attachments from the meeting held April 3, 2023.


Increasing Access To Doulas In Oregon: A Delphi Study, Courtney Elizabeth Crane Apr 2023

Increasing Access To Doulas In Oregon: A Delphi Study, Courtney Elizabeth Crane

Dissertations and Theses

Doulas are trained, nonmedical support professionals that provide continuous emotional, informational, physical, and practical support before, during, and after childbirth. Doula care has been shown to reduce the cost of birth-related healthcare, reduce adverse birth outcomes, and increase patient satisfaction and positive birth experience. In 2011 Oregon became the first state to authorize payment expenditures of doula care through Medicaid as a strategy to reduce birth-related health disparities and increase culturally and linguistically appropriate healthcare delivery. The intention of the set of policies and administrative rules was to mandate access to doulas and other types of Traditional Health Workers (THWs) …


Faculty Senate Monthly Packet January 2023, Portland State University Faculty Senate Jan 2023

Faculty Senate Monthly Packet January 2023, Portland State University Faculty Senate

Faculty Senate Monthly Packets

The January 9, 2023 Monthly packet includes the January agenda and appendices and the Faculty Senate minutes and attachments from the meeting held on December 5, 2022.


Review: Implementing Excellence In Diversity, Equity, And Inclusion: A Handbook For Academic Libraries, Lalitha Nataraj Dec 2022

Review: Implementing Excellence In Diversity, Equity, And Inclusion: A Handbook For Academic Libraries, Lalitha Nataraj

Communications in Information Literacy

Review of Lee, C., & Lym, B. (Eds.). (2022). Implementing excellence in diversity, equity, and inclusion: A handbook for academic libraries. Association of College and Research Libraries.


Expanding Workplace Inclusion Of Employees Who Are Parents Of Children With Disabilities Through Diversity Training, Lisa M. Stewart, Julie M. Rosenzweig, Anna M. Malsch Tamarkin, Eileen Brennan, Jessica Lukefahr Nov 2022

Expanding Workplace Inclusion Of Employees Who Are Parents Of Children With Disabilities Through Diversity Training, Lisa M. Stewart, Julie M. Rosenzweig, Anna M. Malsch Tamarkin, Eileen Brennan, Jessica Lukefahr

School of Social Work Faculty Publications and Presentations

Employed parents raising children with disabilities manage exceptional care responsibilities along with their work careers. This study examines the effects of targeted diversity training on human resource (HR) professionals’ knowledge of the work–family experiences of these parents, and on their self-efficacy in providing workplace supports. Using computer-based training in field settings, 64 U.S. human resource professionals in an international company participated in two diversity training sessions. Data related to knowledge and efficacy of dependent and disability care were collected before the first training and immediately after the second. HR participants demonstrated significant increases from pretest to posttest on the trained …


Lgbtq+ Congregants Navigating Identity In The Context Of "Welcoming But Not Affirming" Evangelical, Pentecostal, And Non-Denominational Religious Institutions: A Queer Narrative Analysis, Sarah E. Rasmussen Jun 2022

Lgbtq+ Congregants Navigating Identity In The Context Of "Welcoming But Not Affirming" Evangelical, Pentecostal, And Non-Denominational Religious Institutions: A Queer Narrative Analysis, Sarah E. Rasmussen

University Honors Theses

Welcoming but not affirming Evangelical, Pentecostal, and non-denominational churches invite LGBTQ+ people to attend their church, but do not affirm their identity as a gender and/or sexual minority. Because of this, they restrict LGBTQ+ attendees from participating in leadership, paid staff positions, and ministry work. LGBTQ+ attendees are often not aware of these restrictive policies initially. The current study aims to examine how LGBTQ+ people navigate their faith and identity within welcoming but not affirming church spaces through narrative analysis. Fifteen participants engaged in an interview, where they were asked about their experience within welcoming but not affirming church spaces. …


Flexibility Is Key: Co-Creating A Rubric For Programmatic Instructional Assessment, Maya Hobscheid, Kristin Kerbavaz Jun 2022

Flexibility Is Key: Co-Creating A Rubric For Programmatic Instructional Assessment, Maya Hobscheid, Kristin Kerbavaz

Communications in Information Literacy

This paper describes a project undertaken at Grand Valley State University in which a co-creative model was used to develop a rubric for assessing student learning in library instruction. It outlines the design process as well as the training and support provided throughout implementation. It concludes with the authors’ reflections on the successes and challenges of the process and provides recommendations for future projects.


Embedded Librarian Shines A Light On "Grey Literature" For Informing Organizational Change, Tiffany Coulson Mar 2022

Embedded Librarian Shines A Light On "Grey Literature" For Informing Organizational Change, Tiffany Coulson

Online Northwest

As the use of “grey literature” becomes more accepted as a legitimate means of informing the implementation of timely research, librarians may become information resources much needed by grant writers, researchers, policy makers and innovative non-profits. Accessibility and timing are at issue for many change makers in a time where innovation and action are needed ahead of the constraints of academic research. This session will introduce ways in which organizational assessments may be quickly translated into real-time research which informs action. Real-world experiences in libraries and non-profits, accessible methodologies and resources for finding and citing non-traditional research will be presented.


Delving Into Institutional Diversity Messaging A Cross-Institutional Analysis Of Student And Faculty Interpretations Of Undergraduate Experiences Of Equity, Diversity, And Inclusion In University Websites, Joanna C. Rankin, Andrew Pearl, Trina Jorre De St Jorre, Moriah Mcsharry Mcgrath, Sarah Dyer, Multiple Additional Authors Jan 2022

Delving Into Institutional Diversity Messaging A Cross-Institutional Analysis Of Student And Faculty Interpretations Of Undergraduate Experiences Of Equity, Diversity, And Inclusion In University Websites, Joanna C. Rankin, Andrew Pearl, Trina Jorre De St Jorre, Moriah Mcsharry Mcgrath, Sarah Dyer, Multiple Additional Authors

Urban Studies and Planning Faculty Publications and Presentations

Recognizing that university statements about equity, diversity, and inclusion are often cosmetic, performative, or at best, aspirational, rather than indicative of on-campus realities, this project analyzes interpretations of student identity and diversity through publicly available materials. The primary purpose of this research was to investigate how university messages about equity, diversity, and inclusion, available through public websites, are interpreted by faculty and students. Using a students-as-partners approach, we identified and analyzed themes based on our own perceptions and understandings of each of five university websites University of Calgary (Canada), University of Alabama (USA), Deakin University (Australia), University of Exeter (UK), …


Critical Synthesis Toward Transformative Collaboration: A Dialectical Analysis Of Functionalist And Critical Paradigms, Jangmin Kim, Junghee Lee Jan 2022

Critical Synthesis Toward Transformative Collaboration: A Dialectical Analysis Of Functionalist And Critical Paradigms, Jangmin Kim, Junghee Lee

School of Social Work Faculty Publications and Presentations

Social workers are required to become effective boundary spanners to address complex social problems with community-based and cross-system collaboration. However, substantial tensions exist in the literature about how to build successful collaboration, stemming from the massive use of the two competing paradigms: functionalist and critical paradigms. Using a dialectical analysis, this article attempted to uncover and synthesize paradoxical understandings of the major elements of successful collaboration. Significant contradictions between the two contrasting paradigms are identified at the multidimensional levels, including (1) member capacity for developing objective/consensus knowledge vs. subjective/dissensus knowledge, (2) unity vs. diversity in membership, (3) centralized vs. decentralized …


Patterns Of Interdisciplinary Collaboration Resemble Biogeochemical Relationships In The Mcmurdo Dry Valleys, Antarctica: A Historical Social Network Analysis Of Science, 1907–2016, Stephen M. Chignell, Adrian Howkins, Poppie Gullett, Andrew G. Fountain Jan 2022

Patterns Of Interdisciplinary Collaboration Resemble Biogeochemical Relationships In The Mcmurdo Dry Valleys, Antarctica: A Historical Social Network Analysis Of Science, 1907–2016, Stephen M. Chignell, Adrian Howkins, Poppie Gullett, Andrew G. Fountain

Geology Faculty Publications and Presentations

Co-authorship networks can provide key insights into the production of scientific knowledge. This is particularly interesting in Antarctica, where most human activity relates to scientific research. Bibliometric studies of Antarctic science have provided a useful understanding of international and interdisciplinary collaboration, yet most research has focused on broad-scale analyses over recent time periods. Here, we take advantage of a ‘Goldilocks’ opportunity in the McMurdo Dry Valleys, an internationally important region of Antarctica and the largest ice-free region on the continent. The McMurdo Dry Valleys have attracted continuous and diverse scientific activity since 1958. It is a geographically confined region with …


Practice Research Methods In Social Work: Processes, Applications And Implications For Social Service Organisations, Bowen Mcbeath, Michael J. Austin, Sarah Carnochan, Emmeline Chuang Dec 2021

Practice Research Methods In Social Work: Processes, Applications And Implications For Social Service Organisations, Bowen Mcbeath, Michael J. Austin, Sarah Carnochan, Emmeline Chuang

School of Social Work Faculty Publications and Presentations

Although social work research is commonly rooted within social service settings, it can be difficult for social work researchers and practitioners to develop and sustain participatory studies that specifically promote knowledge sharing and service improvement involving organisational practice. One participatory approach is practice research (PR), which involves social work researchers and practitioners collaborating to define, understand and try to improve the delivery of health and social care services and organisational structures and processes. The two goals of this commentary are to introduce essential methods and approaches to PR and to identify points of connection involving PR and social service organisational …


"It's Not By Accident": Examining Leadership Efforts To Disrupt Oregon's Segregated K-12 Education System, Michael Eric Salitore Nov 2021

"It's Not By Accident": Examining Leadership Efforts To Disrupt Oregon's Segregated K-12 Education System, Michael Eric Salitore

Dissertations and Theses

The American education system systematically and persistently excludes students from the general education setting based on (dis)ability. Disproportionate segregation of students with Intellectual Disability (ID) is a form of prejudice that is acceptable today and allowable by current laws. Fully segregated education settings for students with ID are harmful to students with disabilities, to their neurotypical peers, and to civilized society as a whole. For many students with ID, ableist systems, deficit thinking, and special education rules allow for segregated placements to persist, impacting their pathway to accessing the general education curriculum.

Improving inclusive practices as a research-based practice for …


Institutional Theory In Sport: A Scoping Review, Jonathan Robertson, Mathew Dowling, Marvin Washington, Becca Leopkey, Dana Lee Ellis, Lee Smith Nov 2021

Institutional Theory In Sport: A Scoping Review, Jonathan Robertson, Mathew Dowling, Marvin Washington, Becca Leopkey, Dana Lee Ellis, Lee Smith

Business Faculty Publications and Presentations

Institutional theory has generated considerable insight into fundamental issues within sport. This study seeks to advance Washington and Patterson’s review by providing an empirical review of institutional theory in sport. We follow Arksey and O’Malley’s scoping review protocol to identify 188 sport-related institutional studies between 1979 and 2019. Our review provides evidence regarding the state of institutional scholarship within sport via an analysis of authorship, year, journal, methodology, method, study population, and use of institutional constructs (legitimacy, isomorphism, change, logics, fields, and work). Rather than a hostile takeover or a joint venture proposed in Washington and Patterson’s review, the relationship …


The Longitudinal Effects Of A Family And Sleep Supportive Intervention On Service Member Anger And Resilience, Shalene Joyce Allen Oct 2021

The Longitudinal Effects Of A Family And Sleep Supportive Intervention On Service Member Anger And Resilience, Shalene Joyce Allen

Dissertations and Theses

The vast majority of workplace intervention research on employee anger and resilience primarily focuses on individual-level strategies for mitigating employee anger and resilience outcomes in the workplace, with no studies having examined these outcomes with tangible occupational health interventions utilizing organizational-level techniques. Thus, the current study extends the literature on how to provide improvements in employee anger and resilience using higher system and organizational change mechanisms by providing evidence-based support for the effectiveness of a Total Worker Health® intervention, referred to as the Family and Sleep Supportive Intervention Training (FaSST). This approach employs both health protection and health promotion strategies …


When Are The Bigger Fish In The Small Pond Better Citizens? A Multilevel Examination Of Relative Overqualification In Workgroups, Farid Jahantab, Prajya R. Vidyarthi, Smriti Anand, Berrin Erdogan Oct 2021

When Are The Bigger Fish In The Small Pond Better Citizens? A Multilevel Examination Of Relative Overqualification In Workgroups, Farid Jahantab, Prajya R. Vidyarthi, Smriti Anand, Berrin Erdogan

Business Faculty Publications and Presentations

In this study, we extend overqualification research to employees' social context of workgroup membership. Drawing upon social comparison theory and integrating with social exchange theory, we contend that employees' relative overqualification (ROQ, defined as individual overqualification relative to other group members' overqualification perceptions) is associated with their relative standing with their leader (measured as LMXSC, leader–member exchange social comparison), which in turn relates to employees' organizational citizenship behaviors (OCB). Furthermore, we assert that workgroup structural attributes and individual values (leader span of control and power distance orientation) influence the ROQ–LMXSC–OCB relationship. Multilevel modeling using data from 243 employees nested in …


Understanding The Role Of Family-Specific Resources For Immigrant Workers, Faviola Robles-Saenz, Rebecca M. Brossoit, Tori L. Crain, Leslie Hammer, Jacqueline R. Wong Sep 2021

Understanding The Role Of Family-Specific Resources For Immigrant Workers, Faviola Robles-Saenz, Rebecca M. Brossoit, Tori L. Crain, Leslie Hammer, Jacqueline R. Wong

Psychology Faculty Publications and Presentations

Very few studies to date have examined immigrant workers’ (i.e., workers who were not born in the United States) experiences of the work-family interface. In a sample of healthcare workers across two time points, the present study evaluates the role of different family-specific resources for immigrant workers compared to native-born workers (i.e., workers born in the U.S.). The results suggest that family-specific support from coworkers is especially beneficial for reducing immigrant workers’ experiences of family-to-work conflict. For both native-born and immigrant workers, those who experience more family-specific support from supervisors and coworkers, and those who work in an organization that …


An "I" For An "I": A Systematic Review And Meta-Analysis Of Instigated And Reciprocal Incivility, Lauren S. Park, Larry R. Martinez Jul 2021

An "I" For An "I": A Systematic Review And Meta-Analysis Of Instigated And Reciprocal Incivility, Lauren S. Park, Larry R. Martinez

Psychology Faculty Publications and Presentations

Incivility and its negative impacts on individuals, teams, and organizations have been widely studied in workplace contexts, but the literature lacks a comprehensive understanding of incivility from the instigator's perspective. This meta-analysis of instigated incivility included 35,344 workers from 76 independent samples. Results showed that instigated incivility was related to several correlates including psychological ill-being, ρ = .36, and well-being, ρ = -.17; physical well-being, ρ = -.25; personal dispositions that are risk factors, ρ = .47, and preventative factors, ρ = -.34; negative, ρ = .28, and positive, ρ = -.33, job attitudes; positive team characteristics, ρ = -.28; …


Genesis At Work: Advancing Inclusive Innovation Through Manufacturing Extension, Nichola Lowe, Greg Schrock, Ranita Jain, Maureen Conway Jul 2021

Genesis At Work: Advancing Inclusive Innovation Through Manufacturing Extension, Nichola Lowe, Greg Schrock, Ranita Jain, Maureen Conway

Urban Studies and Planning Faculty Publications and Presentations

US manufacturing is struggling with both a productivity and job quality challenge. These challenges are interconnected, reinforcing the need for increased coordination of economic and workforce development efforts. This article outlines the evaluation findings of a novel business-facing initiative called the Genesis Movement, to understand its role in reshaping the workforce experience within small- and medium-sized manufacturing businesses in Chicago, Illinois. Spearheaded in 2014 by the Illinois Manufacturing Excellence Center (IMEC), Genesis starts with the premise that workforce practices are central to business operations, productivity, and competitiveness—and therefore, manufacturing extension services need to promote improvements to job quality in support …


How Team Emotions Impact Individual Employee Strain Before, During, And After A Stressful Event: A Latent Growth Curve Modeling Approach, Shi (Tracy) Xu, Larry R. Martinez, Hubert Van Hoof Jul 2021

How Team Emotions Impact Individual Employee Strain Before, During, And After A Stressful Event: A Latent Growth Curve Modeling Approach, Shi (Tracy) Xu, Larry R. Martinez, Hubert Van Hoof

Psychology Faculty Publications and Presentations

Employee strain is a significant and costly issue for hospitality organizations. This study investigated the change trajectory of strain pre, during, and post a discrete stressful event and how cohesion and group emotional variability altered the shape of the trajectory. Using an experience sampling method approach, we gathered 402 daily observations from 84 workers in a period that included a specific stressful event, the opening of a one-night “theme dinner” restaurant that catered to dinner guests from the general public. We used latent growth curve modeling to investigate the change of strain among employees over time. The results showed that …


Diffusion Of Innovation: Investigations Of Technology Advances On A University Campus, Melissa Shaquid Pirie Jun 2021

Diffusion Of Innovation: Investigations Of Technology Advances On A University Campus, Melissa Shaquid Pirie

Dissertations and Theses

This multi paper format dissertation contains three separate but related papers. The three papers focus on the Diffusion of Innovation (Moore, 2014) through investigations of technological advances on a university campus. Each of the three papers highlights the work of faculty and staff who received internal university grant funding aimed at increasing innovation in technology use. The first paper covers a program built to address academic integrity issues through the regular and highly structured use of small group video conferencing as a requirement for all courses. The second paper recounts the process of creating an ePortfolio culture on campus through …