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Linking Workplace Aggression To Employee Well-Being And Work: The Moderating Role Of Family-Supportive Supervisor Behaviors (Fssb), Nanette L. Yragui, Caitlin A. Demsky, Leslie B. Hammer, Sarah Van Dyck, Moni B. Neradilek
Linking Workplace Aggression To Employee Well-Being And Work: The Moderating Role Of Family-Supportive Supervisor Behaviors (Fssb), Nanette L. Yragui, Caitlin A. Demsky, Leslie B. Hammer, Sarah Van Dyck, Moni B. Neradilek
Psychology Faculty Publications and Presentations
Purpose: The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes.
Methodology: Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses.
Findings: Psychiatric care providers’ perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions.
Implications …