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Virtual Reference In A Community College Library: Patron Use Of Instant Messaging And Log-In Chat Services, Alison Steinberg Gurganus
Virtual Reference In A Community College Library: Patron Use Of Instant Messaging And Log-In Chat Services, Alison Steinberg Gurganus
Theses and Dissertations
In libraries around the world there are people asking librarians for research assistance. As technology has advanced and communication strategies have moved outside the physical library buildings, librarians now respond to reference queries online. This study analyzed two forms of virtual reference; instant messaging (IM) and log-in chat. The purpose of this study was to find out if there is any inherent difference between the way the patrons or the librarians used these two virtual services. An exploratory research design focused on numerous aspects of virtual reference communication. During the spring terms of academic years 2011 and 2012 at a …
Work-Life Balance Of Women Leaders In The Association Of Theological Schools, Kelly Campbell
Work-Life Balance Of Women Leaders In The Association Of Theological Schools, Kelly Campbell
Theses and Dissertations
Although women make up more than 50% of the student population at a theological institution, they are significantly underrepresented in leadership as evidenced by Lowe's 2011 study, which found that women account for fewer than 10% of CEOs in theological education. The purpose of this phenomenological study was to examine work-life balance as it relates to organizational commitment for women leaders in Association of Theological Schools (ATS) accredited schools. The researcher used a qualitative methodology employing the life course theoretical framework, sometimes called the narrative life story framework, which is based on Giele's (2008) original study. The interview questions were …
Comic Art And Humor In The Workplace: An Exploratory Study ...Zzzzzz, Kella Brown
Comic Art And Humor In The Workplace: An Exploratory Study ...Zzzzzz, Kella Brown
Theses and Dissertations
This study is a qualitative, exploratory examination of the phenomena of humor in the workplace. The purpose is to derive a better understanding of how real people enact humor in the workplace by examining the humor depicted by and through fictional characters in comic art. The body of work of cartoonist, Scott Adams, was the primary source of data. The study relies on what the imaginary characters of Dilbert find absurd, funny, and ridiculous about an imaginary workplace, the employee-employer relationship, the content of the characters' jobs, or in the social relationships of fictional characters. It involves analyzing specific cultural …
An Exploratory Study: Mobile Device Use For Academics, Malia Hoffmann
An Exploratory Study: Mobile Device Use For Academics, Malia Hoffmann
Theses and Dissertations
As mobile devices become more and more ubiquitous among teens, such devices have also been fighting their way into the educational landscape. In this digital world where people are constantly entertained, educators have found it difficult to capture their students' attention and motivate them to stay engaged in formal class. Rather than focus specifically on types of devices as education has historically done, this study focused on ways in which those tool could be used. Using a TPACK framework (technological, pedagogical, content knowledge) allows educators to pull the attention from specific types of devices and focus on how those devices …
A Study Of The Characteristics Needed By Information Technology Leaders In Faith-Based Higher Education Institutions, Donald H. Davis
A Study Of The Characteristics Needed By Information Technology Leaders In Faith-Based Higher Education Institutions, Donald H. Davis
Theses and Dissertations
The role of the CIO at a faith-based institution is both complex and one that continues to evolve. It is impacted by advances in technology, higher education and institutional culture, views on technology, the strategic use of technology and information, and the faith values of the school. A group of 27 CIOs at institutions within the Council for Christian Colleges & Universities (CCCU) throughout the United States participated in a self-administered online survey providing demographic information and their perceptions on characteristics needed for current and future success. This descriptive quantitative research study determined the characteristics an effective CIO at a …
Practices That Promote Parent Engagement In An Urban Elementary School: A Phenomenological Study Of Latino Parents Of English Language Learners, Maria M. Morales-Thomas
Practices That Promote Parent Engagement In An Urban Elementary School: A Phenomenological Study Of Latino Parents Of English Language Learners, Maria M. Morales-Thomas
Theses and Dissertations
From 2007-2012 at Hubble Elementary School, located in Southern California, there has been a consistent population of approximately 50% English Language Learners (ELLs). Parents of the ELL students present a challenge because schools have a hard time engaging them in school activities and in the decision-making processes. The purpose of this phenomenological study was twofold: (a) to explore the perception of Latino parents of ELLs regarding the concept of parent engagement and (b) to examine the best practices related to parent engagement and major barriers that prevented them from being active participants in school activities and decision making processes at …
Teacher Leadership Practices, Supports And Challenges In Implementation Of The Common Core High School Math Standards, Shelley Fetterolf-Klein
Teacher Leadership Practices, Supports And Challenges In Implementation Of The Common Core High School Math Standards, Shelley Fetterolf-Klein
Theses and Dissertations
The purpose of this qualitative phenomenological study was to explore and describe the practices of teacher leaders in a PLC content team along with the supports they received and needed as well as the challenges they encountered during implementation of the Common Core State Standards for high school mathematics in a Southern California school district. Because research shows most change initiatives require active leadership and yet are difficult to sustain there existed a need to study and describe the experiences of the teacher leaders during this curricular change to the Common Core State Standards. The experiences described by the seven …
A Profile Of The Chief Student Affairs Officers Of The California State University System, Jarrett D. Fisher
A Profile Of The Chief Student Affairs Officers Of The California State University System, Jarrett D. Fisher
Theses and Dissertations
The purpose of this quantitative study was to establish a current profile of the chief student affairs officers (CSAOs) of the 23 campuses that comprise the California State University (CSU) system. This study provides descriptive data on CSAO (a) demographics and characteristics; (b) roles; (c) functions; (d) career patterns; and (e) leadership styles. The data was obtained using a 20 item questionnaire designed to address each of the five research questions, which included: (a) What are the current characteristics of the CSAO?; (b) What are the roles of the CSAO?; (c) What are the functional areas of the CSAO?; (d) …
Organizational Leadership: A Study On The Affects Of Certification To International Organization For Standardization (Iso), Jewel S. Cowart
Organizational Leadership: A Study On The Affects Of Certification To International Organization For Standardization (Iso), Jewel S. Cowart
Theses and Dissertations
Compliance to requirements of ISO is an important leadership problem for the International Aerospace Quality Group (IAQG) and the Aviation, Space and Defense (AS&D) companies. Furthermore, the IAQG seeks to understand the valuation of ISO/AS9100 requirements (2009), audit practices, management functions, business performance, customer satisfaction, and potential future concepts for the standard to assure quality. Since the release of the AS9100C total certification growth surpassed 1,100,000 organizations in 2010 with ISO 9001 series adoption and implementation governing business operations (ASQ, 2012b; ISO, 2011; Bernardo, Llach, & Marimon, 2011). Historians such as Crosby, Juran, Deming, and others established the foundation for …
The Servant Leadership Of Nelson Mandela: A Case Study, Tobi Renee Falzon
The Servant Leadership Of Nelson Mandela: A Case Study, Tobi Renee Falzon
Theses and Dissertations
A relatively new construct of leadership, known as servant leadership, has begun to appear with greater frequency within the body of leadership literature and is based on the idea of leader as first and foremost a servant. Greenleaf (2003) describes the servant leader as one who possesses a natural desire to serve and the ability to create positive change in a transformational manner. Although there has been a considerable amount of research presented in support of servant leadership over the past 4 decades, many consider this approach to be unrealistic and lacking in empirical validity. The purpose of this study …
How The Army Hispanic Access Initiative Is Helping Hispanic Students Graduate From College, Sidney S. Mendoza
How The Army Hispanic Access Initiative Is Helping Hispanic Students Graduate From College, Sidney S. Mendoza
Theses and Dissertations
The United States (U.S.) Army and the nation have a growing population of Hispanics. Yet Hispanics are still lagging in filling white-collar positions in the U.S. and Army. The Army has taken notice and implemented the Hispanic Access Initiative (HAI) through its Reserve Officer Training Corps (ROTC) at colleges and universities that are classified as Hispanic Serving Institutions (HSIs). It has done this in order to recruit more Hispanic Officers into its Officer Corps. This study follows seven Hispanic students and discusses their experiences with ROTC at an HSI. They faced the same issues many Hispanic students deal with when …
A Potential Transorganizational System Focused On Disadvantaged Youth, Cynthia Fields
A Potential Transorganizational System Focused On Disadvantaged Youth, Cynthia Fields
Theses and Dissertations
This qualitative study explored the Identification stage of transorganization development concerning the issue of supporting disadvantaged Richmond youth in the San Francisco Bay Area. Seven participants from four youth-serving organizations in Richmond were recruited using convenience and snowball sampling strategies. Participants were interviewed about the challenges disadvantaged Richmond youth currently face; which organizations may form the membership of a transorganizational system focused on supporting disadvantaged Richmond youth; and what these member organizations'; goals, motivations, values, current activities, and outcomes are. Richmond youth were found to face a multifaceted set of challenges affecting all aspects of their lives. A range of …
Experiences Of Clinicians Using Mindfulness-Based Therapy With Adult Survivors Of Childhood Sexual Abuse: A Qualitative Analysis, Nathan Edwards
Experiences Of Clinicians Using Mindfulness-Based Therapy With Adult Survivors Of Childhood Sexual Abuse: A Qualitative Analysis, Nathan Edwards
Theses and Dissertations
The long-term devastation caused by childhood sexual abuse among adult survivors has been well documented within the literature. Similarly, numerous studies have addressed efficacy of various treatment modalities targeting psychological sequelae associated with such abuse. However, despite the recent rise in popularity of mindfulness within the field of psychology, as well as indication of tremendous psychological benefits associated with such practice, few studies have sought to understand the connection between mindfulness and healing among abuse survivors. The current study attempts to bridge the gap in the literature by examining the experiences of clinicians using mindfulness as a framework for their …
A Phenomenological Study Of Women In India Striving To Achieve Work-Life Balance In Finance With Competing Priorities, Linda Shahisaman
A Phenomenological Study Of Women In India Striving To Achieve Work-Life Balance In Finance With Competing Priorities, Linda Shahisaman
Theses and Dissertations
There is a common phrase used in India, Na Stree Swathantrayam Arhati, which translates into women not deserving independence. This ideology gives women a disadvantage at an early age in life. This study strives to strengthen the ability of women that are enduring disabilities, gender issues, and inequality in the home and work place. There has been increased research on the topic in India especially due to the increased discrimination against women in the country. Women's empowerment can be viewed as women gaining control or power over their lives and this study strived to gain that. This particular study is …
Training Needs Analysis For Women In Educational Leadership In Saudi Arabia, Faten Alsari
Training Needs Analysis For Women In Educational Leadership In Saudi Arabia, Faten Alsari
Theses and Dissertations
Education is finally embracing school leadership as an important component in reform schools. School leaders have become central for building schools that promote powerful teaching and learning for all students. Therefore, well-prepared principals help to change schools and improve instruction. In contrast, the shortage of qualified school leaders has intensified interest in leadership development as a major strategy for developing schools and education. The purpose of this research was to conduct a training needs analysis for women in educational leadership in Saudi Arabia by identifying the gap, if any, between the current skills and the desired skills for female school …
Examination Of Cultural Intelligence Within Law Firm Librarians In The United States : A Mixed Methods Study, Michele A. L. Villagran
Examination Of Cultural Intelligence Within Law Firm Librarians In The United States : A Mixed Methods Study, Michele A. L. Villagran
Theses and Dissertations
The purpose of the research is to explore the cultural intelligence (CQ) of law firm librarians in the United States. This dissertation is motivated by three research questions: (a) What is the overall level of CQ of participating law firm librarians? (b) What variations among participating law firm librarians, if any, exist among the four capabilities of CQ?; and (c) What viewpoints do the librarians have about the value and importance of CQ within their law firms? This research contributes to the limited amount of empirical literature on CQ. Officially defined in early 2000s, the CQ framework is what guides …
Examining Therapists' Perceptions Of Barriers To Treatment With Youth And Their Families : A Mixed Methods Study, Gimel Rogers
Examining Therapists' Perceptions Of Barriers To Treatment With Youth And Their Families : A Mixed Methods Study, Gimel Rogers
Theses and Dissertations
The present study identified and quantified five main barriers to treatment categories, deducted first from the qualitative dataset, then consolidated with the results of the quantitative dataset. Clinicians (N=36) that worked with youth and their families participated. The main findings suggested five parent themes (practical obstacles, poor alliance with the therapist, therapist's perceptions, socioemotional, and cultural) and seven concept groups (transportation, financial, logistical, attendance, therapeutic relationship, lack of communication, and lack of engagement). Implications provide strategies to ratify some of these barriers, such as gathering data on youth clients and their families. For the purposes of this study, the terms …
Leadership Lessons From Entrepreneurial Failure: A Phenomenological Study, Yang Zou
Leadership Lessons From Entrepreneurial Failure: A Phenomenological Study, Yang Zou
Theses and Dissertations
Small businesses are the backbones of the American economy and contribute nearly 46% of the U.S. gross domestic product. However, the failure rate for small businesses is high. Only half of all small businesses will be able to survive for 5 years, and only 20% of small business can survive 10 years. Failure is a common phenomenon among entrepreneurs of small businesses. This qualitative phenomenological study involved examining entrepreneurs’ perceptions of their failure experiences. The study involved exploring the impacts of failure on entrepreneurs, the valuable lessons that entrepreneurs have taken from their failure experiences, and how they have applied …
Measuring Leadership Practices Of Independent School Heads Using The Lpi Self-Report, Randy R. Bertin
Measuring Leadership Practices Of Independent School Heads Using The Lpi Self-Report, Randy R. Bertin
Theses and Dissertations
This study identified the self-perceived leadership practices of heads of schools in California independent schools as determined by the Leadership Practices Inventory (LPI). Quantitative analysis was used to determine the extent of endorsement of statements on each of the five leadership practices, which comprise the LPI subscales. Small but statistically significant differences were found in the means for the subscales, with enable others to act having the highest mean rating, and model the way having the second highest. The scores of the respondents for the present study were compared to scores from a recent study of California public school principals. …
A Phenomenological Study Focused On The Lived Experiences Of Cable Television Executives Surrounding The Phenomenon Of Candor With Their Teams, Pao Lo
Theses and Dissertations
This dissertation study examines how cable television executives are able to experience the phenomenon of candor with their teams. The research used a phenomenological research framework to gain an understanding of how cable executives are able to experience candor. Face to face interviews was the method and tool used to obtain the data. The cable executives were purposefully selected from the researcher’s professional network to participate. The research analyzed the data to reveal any common themes or undertones in how the phenomenon of candor is experienced. The research discovered that cable executives do experience candor and the environment to foster …
Action-Logics Of Veterans Health Administration Magnet Nurse Executives And Their Practice Of Supporting Nurses To Speak Up, Bonnie R. Pierce
Action-Logics Of Veterans Health Administration Magnet Nurse Executives And Their Practice Of Supporting Nurses To Speak Up, Bonnie R. Pierce
Theses and Dissertations
Health care organizations typically have a hierarchical structure, with physicians dominant and nurses subordinate. The challenge to open and honest communication between doctors and nurses is real, and communication errors contribute significantly to undesirable patient outcomes. Nurse executives (NEs) have a responsibility to help lead transformation of health care organizations to support nurses to speak up and communicate all critical information. NEs are challenged to improve safety and quality, decrease costs and increase access to care. Combining health care expertise with business ability can support these goals. Rooke and Torbert found correlations between successful business leaders and postconventional action-logics, or …
Impact Of A Family Council Intervention On Owner Knowledge And Stewardship Within A Family Business, Vikki Dorsey
Impact Of A Family Council Intervention On Owner Knowledge And Stewardship Within A Family Business, Vikki Dorsey
Theses and Dissertations
This mixed-methods study examined the impact of forming a family council on family owners' knowledge, commitment, and stewardship within a single family business. Data were gathered from six of the eight owners using survey and dialogue methods. The study provided evidence that family council interventions can indeed provide opportunities for family members to address unresolved family tensions and empower owners to work together productively. The intervention (a) helped members establish a strong foundation for future operation of the family council, (b) engendered greater family member engagement and stewardship, (c) created conditions for acknowledging and discussing family strengths and tensions, and …
Qualitative Analysis Of Expressions Of Gratitude In Clients Who Have Experienced Trauma, Roxana Zarrabi
Qualitative Analysis Of Expressions Of Gratitude In Clients Who Have Experienced Trauma, Roxana Zarrabi
Theses and Dissertations
Although gratitude may seem straightforward, it is a complex construct comprised of cognitive, emotional and behavioral elements. Gratitude has been presented as a positive psychological character trait, coping response, attitude, moral virtue, emotion, and habit (Emmons, McCullough, & Tsang, 2003), and significant overlap exists among these definitional presentations (Lambert, Graham, & Fincham, 2009). Despite definitional limitations, promising evidence indicates that gratitude can help survivors positively process and cope with trauma and contribute to the post-trauma recovery experience (Kashdan, Uswatte, & Julian, 2006; Vernon, Dillon, & Steiner, 2009). Yet, there is a lack of research examining how gratitude is expressed in …
Redefining Synchronous Learning For The 21st Century: A Descriptive Case Study To Examine Multi-Channel Synchronous Online Communication And Critical Thinking, Mary Wegner
Theses and Dissertations
Students in the 21st century seek connection with each other through synchronous online avenues, yet the education community does not embrace the use of synchronous online tools within the formal process of schooling. This creates a disconnect between the way that students learn outside of school and the way that they are schooled. In addition to matching the communication patterns of students, synchronous online tools provide opportunities for participants to communicate using a number of channels (audio, text, and interactive media) within a single communication environment. An important and useful perspective in this regard is to view the multi-channel environment …
Neuropsychological Rehabilitation Specific To Anorexia Nervosa: A Critical Review Of The Literature On Executive Functioning Symptomatology And Cognitive Remediation Treatment Applications Tailored To This Patient Population, Kayleigh Elizabeth Hale
Neuropsychological Rehabilitation Specific To Anorexia Nervosa: A Critical Review Of The Literature On Executive Functioning Symptomatology And Cognitive Remediation Treatment Applications Tailored To This Patient Population, Kayleigh Elizabeth Hale
Theses and Dissertations
Engaging, maintaining, and treating patients with anorexia nervosa (AN) remains a significant challenge for clinicians, hypothesized explanations for which are thought to involve specific executive functioning impairments. The neuropsychological treatment paradigm Cognitive Remediation Therapy (CRT) represents the translation of neurocognitive research into practice, and is thought to remediate neuropsychological symptoms and associated maladaptive cognitive processes. Additionally, the etiological model of AN related to executive functioning provides a conceptual framework for this novel approach to treatment. This study identifies and examines such a model, in addition to CRT protocols. Methodology involved a comprehensive synthesis and critical analysis of the literature pertaining …
Sense Of Belonging In Cyberspace: Examining The Impact Of Hybrid Courses On Student Persistence, Ronald J. Costello
Sense Of Belonging In Cyberspace: Examining The Impact Of Hybrid Courses On Student Persistence, Ronald J. Costello
Theses and Dissertations
The following is a quantitative study of the effects of hybrid course offerings on student sense of belonging and satisfaction at a commuter campus. The study employed the following independent variables: gender, age, race, class standing, GPA (which was self-reported), marital status, number of children, employment status, number of hours worked per week, number of hybrid courses taken, and 2 dependent variables (sense of belonging and satisfaction). The study found no significant difference in sense of belonging and satisfaction among students in either the hybrid or face-to-face modalities. Other findings found that students with children exhibited a negative relationship between …
Independent Management Consulting Business Success, Michael Jonckheere
Independent Management Consulting Business Success, Michael Jonckheere
Theses and Dissertations
The purpose of this study was to determine the key factors involved in operating a successful independent management consulting business. For those working in the independent management consulting industry or looking to begin, this study aimed to provide information to help define what success means and identify the most important contributors to achieving that success. The study gathered data via online survey and semi-structured interviews from people who have owned an independent management consulting business. Trends in the data were identified and compared with current research to determine the key factors in operating a successful independent management consulting business.
Blended Learning In Context: An Exploration Of The Effectuality Of Math Blended Learning Programs On Minority Students' Standardized Test Scores, Shannon Jennifer Verrett
Blended Learning In Context: An Exploration Of The Effectuality Of Math Blended Learning Programs On Minority Students' Standardized Test Scores, Shannon Jennifer Verrett
Theses and Dissertations
The purpose of this quantitative research study was to determine whether or not adopting a school-wide math blended learning (MBL) model led to significant differences in the Algebra I math standardized test scores on the California Standards Test (CST), between underrepresented minority students from Title I high schools in Los Angeles who had a school-wide MBL program during the 2011-2012 school year compared to underrepresented minority students from Title I high schools who did not have a school-wide MBL program. This study focused on the efficacy of the math intervention program, and was intended to further research in the area …
The Organization Culture Assessment Of Area Agencies On Aging In The State Of California, Maria Carmen Victoria E. Painter
The Organization Culture Assessment Of Area Agencies On Aging In The State Of California, Maria Carmen Victoria E. Painter
Theses and Dissertations
The world is undergoing a key demographic shift and a restructuring of its population due to the increase in the relative size of the aging population. Based on the latest world census data, the number of people aged 65 or older is expected to increase from an estimated 416 million in the year 2000 to 853 million in the year 2025. The US Census Bureau estimated that in 2050 the number of Americans aged 65 and older would reach 88.5 million, more than double the projected population of 40.2 million in 2010. The state of California has 3.5 million people …
The Rise And Fall Of Self-Esteem: A Critical Review, Reconceptualization, And Recommendations, Tamara Shawn Levy Eromo
The Rise And Fall Of Self-Esteem: A Critical Review, Reconceptualization, And Recommendations, Tamara Shawn Levy Eromo
Theses and Dissertations
Self-esteem, viewed for decades as psychology’s Holy Grail, has proved to be an elusive and surprisingly barren destination. One of the oldest concepts in psychology, self-esteem likely ranks among the top three covariates occurring in personality and social psychology research. Propelled by the self-esteem movement of the 1970s, it was popularly believed that self-esteem played a significant causal role in determining a wide range of both positive and negative social behaviors. However, the results of a 2003 large-scale literature review showed that it is actually not a major predictor of almost anything, with the exception of positive feelings (happiness) and …