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California State University, San Bernardino

2006

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An Empirically Derived Taxonomy Of Information Systems Integration, Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse Jan 2006

An Empirically Derived Taxonomy Of Information Systems Integration, Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse

Journal of International Technology and Information Management

Information systems integration (ISI) represents the degree of cooperation in information system practices between business functions within a firm and between a firm and its trading partners. Although the establishment of information systems integration objective has been reported as one of the key concerns of top management because ISI enhances the firms’ competitiveness and growth, the classification of the information system practices and its managerial implications are still vaguely developed. The two objectives of this paper are: (1) to develop a taxonomy of information systems integration (ISI) called ISI-Matrix, and (2) to report managerial implications for matching each information system …


An Artificial Intelligence Approach To International Market Screening Dss, Kelly E. Fish Jan 2006

An Artificial Intelligence Approach To International Market Screening Dss, Kelly E. Fish

Journal of International Technology and Information Management

This paper applies artificial intelligence (AI) computing, Kohonan Self-Organizing Maps (SOMs), to the problem of international market selection (IMS). Broadly speaking, IMS can be summarized to consist of three stages a) screening stage, b) identification stage and, c) selection stage. The screening stage often employs some type of grouping technique so that firms can begin to view the potential markets in terms of similarities and differences over variables of interest. The underlying purpose is to screen out or eliminate markets that do not meet certain criteria established by the firm. Statistical techniques such as cluster analysis, discriminant analysis or factor …


Cross-Border It-Support For The Management Of International Subsidiary Operations: The Diffusion Of Innovations-Based Conceptual Model, Arto Ojala, Nazmun Nahar Jan 2006

Cross-Border It-Support For The Management Of International Subsidiary Operations: The Diffusion Of Innovations-Based Conceptual Model, Arto Ojala, Nazmun Nahar

Journal of International Technology and Information Management

Rapid and effective internationalization has increasingly become important for high-tech companies. Establishing a foreign subsidiary can facilitate effective internationalization for a high-tech company. This study investigates how IT can provide cross-border support to manage international subsidiary operations and makes important theoretical contributions. The research results exhibit how companies can use cross-border IT-support to effectively share and utilize information from the target country environment for international subsidiary operations. This paper also introduces the diffusion of innovations-based conceptual model which deals with various factors that should be taken into account while operating a foreign subsidiary through IT support. The findings are useful …


The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer Jan 2006

The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer

Journal of International Technology and Information Management

A key challenge to top management is the alignment of IS and business plans for the purpose of producing an IT-based competitive advantage. This study uses a well known communication theory to provide new insight into the impact of CEO and CIO planning participation on IS and business alignment via the convergence of views between the CEO and CIO regarding the current and future strategic impact of IT on the firm’s success. One hundred and nine matched pairs of questionnaire responses from CIOs and CEOs were collected using a postal survey. Results indicated that CIO participation in business planning predicted …


Use Of Advanced Technologies And Information Solutions For North Sea Offshore Assets: Ambitious Changes And Socio-Technical Dimensions, Jayantha P. Liyanage, Eirik Bjerkebaek Jan 2006

Use Of Advanced Technologies And Information Solutions For North Sea Offshore Assets: Ambitious Changes And Socio-Technical Dimensions, Jayantha P. Liyanage, Eirik Bjerkebaek

Journal of International Technology and Information Management

The use of various forms of advanced technologies and information solutions are in common place to manage industrial assets today. This is widely seen as the way forward in various industrial sectors owing to range of commercial benefits offered by new technologies and its importance to gain competitive advantage. The objective of this paper is to describe such an ongoing major technology-dependent re- engineering process termed Integrated eOperations in oil and gas exploration and production business in North Sea since 2004-2005, and to highlight the nature of ambitious techno-managerial changes and its critical socio-technical dimensions. The change process focuses on …


The I_Carre Methodology: An Organized Approach To Selecting Web Design Software For Nonprofits, Christie Pitzer, Chang Liu, Jack T. Marchewka Jan 2006

The I_Carre Methodology: An Organized Approach To Selecting Web Design Software For Nonprofits, Christie Pitzer, Chang Liu, Jack T. Marchewka

Journal of International Technology and Information Management

Choosing Web content management software from the myriad of choices available can be a critical decision any organization. However, this decision becomes an even greater concern for nonprofit organizations with limited IT resources, technical skills, and financial resources. In this paper, a methodology is introduced that describes a step-by-step approach to selecting Web design software for organizations with extremely limited resources. The proposed I_CARRE methodology was developed using an action research approach and introduces several fundamental project management concepts, as well as some widely available tools. The objective of the I_CARRE methodology is to provide a non- technical, common sense …


Differing Cultural Perceptions Regarding The Appropriate Use Of Workplace Computer Technologies, Heidi Perreault, Nancy Keith Jan 2006

Differing Cultural Perceptions Regarding The Appropriate Use Of Workplace Computer Technologies, Heidi Perreault, Nancy Keith

Journal of International Technology and Information Management

This study examined differences in perceptions of U.S. and international college students regarding appropriate use of computers. Ten common inappropriate computer-use behaviors were presented to students. Only two of the ten behaviors were identified by the students as being unacceptable. When compared by geographic region, the U.S. students rated four of the actions as being less acceptable than did the international students. Work experience had minimal influence on the students’ perceptions. The results indicate that regardless of nationality or previous work experience, students lack understanding of the appropriate use of workplace computer technologies. The results reinforce the need for corporations …


Theoretical And Pragmatic Framework For Outsourcing Of It Services, Haidar M. Fraihat Jan 2006

Theoretical And Pragmatic Framework For Outsourcing Of It Services, Haidar M. Fraihat

Journal of International Technology and Information Management

Since previous research in the information technology (IT) field focused on successes and failures of IT outsourcing (ITO) by organizations, this paper investigates the critical success factors (CSF) for IT outsourcing in the existing global environment. It is intended to provide assistance for the consideration of business professionals and IT managers when they make, examine or evaluate ITO decisions. Fifty four IT outsourcing CSFs were identified through an extensive literature review research. Some of the factors were utilized more frequently than others, while some CSFs have been given more importance than other by IT researchers. A 2-part theoretical framework (conceptual …


Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai Jan 2006

Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai

Journal of International Technology and Information Management

A credible performance measurement system is imperative to evaluate SCM systems effectiveness. However, commonly accepted measurements for evaluating pharmacy supply chain management (SCM) are yet to be developed. This study models the dynamic behavior of pharmacy supply chains to include managerial policies and performance measuring systems based on a well-established theoretical framework. The system dynamics methodology is adopted to simulate three scenarios: (1) demand forecasting policy, (2) market need, and (3) manufacturing errors. Simulation results lead to important policy implications of pharmacy SCM.


Do Information Privacy Concerns Affect Students’ Feeling Of Alienation?, Joseph S. Mollick, John Michael Pearson Jan 2006

Do Information Privacy Concerns Affect Students’ Feeling Of Alienation?, Joseph S. Mollick, John Michael Pearson

Journal of International Technology and Information Management

Organizations such as universities collect and use personal data about customers such as students. How do students feel about their university’s practices related to the collection and use of personal data? Using data collected via a survey of 187 students at a large U.S. university, we investigate the effects of these two privacy concerns on students’ feeling of alienation. Implications of the results are discussed in light of ethics, strategy, design, control and administration of personal information management systems.


The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel Jan 2006

The Effects Of Personal Innovativeness , Perceived Risk , And Computer Self -Efficacy On Online Purchasing Intent, Randall J. Boyle, Cynthia P. Ruppel

Journal of International Technology and Information Management

The rapid growth of e-commerce makes it important for the success of companies to understand both the factors that facilitate and are barriers to these transactions. Therefore, the purpose of this study is to investigate the relationships between perceived Internet risk, personal innovativeness and computer/web self-efficacy, and online purchases intentions as three of these factors. Results indicate that perceived Internet risk, personal innovativeness and computer/web self-efficacy are all strongly related to online purchasing intentions. There is also a strong relationship between computer self- efficacy and personal innovativeness, two of the values-compatibility variables related to intention to purchase on-line. Suggestions for …


A Framework For Agents Conducting E-Business In A Supply Chain, C.W. Leung, T.N. Wong, Domenic Sculli Jan 2006

A Framework For Agents Conducting E-Business In A Supply Chain, C.W. Leung, T.N. Wong, Domenic Sculli

Journal of International Technology and Information Management

This paper describes the development of an agent-based framework that supports the purchasing function in supply chain management. The framework has been applied in a case situation for planned order releasing from a manufacturer’s materials requirement planning (MRP) system. The proposed framework incorporates a negotiation protocol that can effectively coordinate the negotiation process between a buyer agent and several supply agents, which may represent the manufacturer and its suppliers respectively. These agents negotiate according to their preferred strategies which aim to conclude a deal that achieves their own objectives. The implementation of the negotiation process involves considerations of the price …


Grey Situation Decision-Making Algorithm To Optimize Silicon Wafer Slicing, Che-Wei Chang, William Yu Chung Wang Jan 2006

Grey Situation Decision-Making Algorithm To Optimize Silicon Wafer Slicing, Che-Wei Chang, William Yu Chung Wang

Journal of International Technology and Information Management

The slicing of Silicon wafer is a complex manufacturing process in producing the raw materials for electronic chips and requires the efforts to effectively monitor the stability in production line and ensure the quality for the products composed of different shapes and materials. Human decision failure and other analytical errors are the most common source of management problems in such manufacturing stage. This paper presents a case regarding the silicon wafer manufacturing to examine the response to quality errors. The study has adopted the approach of grey situation decision-making algorithm for problem detection that suggests a technique to attain the …


Mobile Maintenance Management, Aitor Arnaiz, Christos Emmanouilidis, Benoit Iung, Erkki Jantunen Jan 2006

Mobile Maintenance Management, Aitor Arnaiz, Christos Emmanouilidis, Benoit Iung, Erkki Jantunen

Journal of International Technology and Information Management

The paper gives a short overview of the enabling tools and technology available to the maintenance engineer in manufacturing industry, in relation to the emergence of e-maintenance practices and the introduction of mobile computing devices. An analysis of the main characteristics of the e- maintenance concepts and the associated challenges is provided, highlighting the lack of use of condition-based maintenance strategies. The potential of using ubiquitous computing in industrial maintenance practice is then examined, followed by an original vision for the adoption of mobile maintenance management solutions, which can facilitate the implementation of condition-based- maintenance. This vision is supported today …


Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach Jan 2006

Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach

Journal of International Technology and Information Management

Global Information Technology (IT) outsourcing has been recognized to have important potential benefits. However, researchers and practitioners also recognize potential risks involved in global IT outsourcing, which sometimes lead to undesirable consequences. This paper develops a model to assess risks in global IT outsourcing. Specifically, this paper begins by identifying global IT outsourcing risk factors by considering the national infrastructure, organizational infrastructure, and project environment. Second, a Global IT Outsourcing (GITO) engagement model for risk assessment is developed to logically link all these risk factors together. Third, one quantifiable approach based on a relative-weighted assessment model is presented to demonstrate …


Organizational Learning Stages Of Assimilation, Integration And Optimization And Their Relationship With User Satisfaction Of Enterprise Resource Planning Systems, Edith Galy, Jane Lemaster Jan 2006

Organizational Learning Stages Of Assimilation, Integration And Optimization And Their Relationship With User Satisfaction Of Enterprise Resource Planning Systems, Edith Galy, Jane Lemaster

Journal of International Technology and Information Management

Literature on organizational learning suggests that various processes have to occur in order for an organization to learn. This study provides empirical evidence for measuring organizational learning in three stages: assimilation, integration and optimization. A path model of organizational learning was tested establishing the significance and magnitude of the total effect of assimilation, integration and optimization on the satisfaction level of top information executives in firms with Enterprise Resource Planning systems. The model indicates that the optimization-satisfaction path is the strongest, followed by the integration-satisfaction path. Measuring and improving the factors composing organizational learning is essential for successful implementation of …