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Online Reference Question Protocol, Nora Hillyer Oct 2009

Online Reference Question Protocol, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

This presentation first provides a snapshot of internet habits of college-age patrons. Then, following topics are discussed: concerns with online reference; ideas to use online reference to its fullest potential; the human element online; personal space; and language of communication for the online environment; handling rude/impatient users; more issues to consider; and words of advice from veterans


What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker Oct 2009

What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker

Criss Library Faculty Proceedings & Presentations

Academic libraries are looking for ways to stay relevant to the Millennial/Internetgeneration. At the University of Nebraska at Omaha (UNO) Criss Library, we are conducting a pilot study on mobile computing to provide people to people (p2p) reference services. We will use smart phones and iPhones to interact with students who need information assistance. The study's objectives are the following: 1. Collect data to inform decisions about budgeting, reference services and staffing to re-tool for mobile computing; 2. Identify the audience for mobile computing; 3. Identify the skill sets needed by staff; 4. Create an action plan for redefining the …


Vsu Students Honored At Ala Conference Oct 2009

Vsu Students Honored At Ala Conference

Georgia Library Quarterly

The article announces the students from the Master Library and Information Science Program at Valdosta State University in Georgia who received awards at the American Library Association (ALA) 2009 Conference in Chicago, Illinois, including the Adelaide Del Frate Conference Sponsorship Award to Kenneth M. Kozel, the ALA Student-to-Staff Program award to Marry L. Miller, and the Spectrum Scholarship to Jennifer Yontz-Orlando.


Reaching The Net Gen., Carol Tenopir Apr 2009

Reaching The Net Gen., Carol Tenopir

School of Information Sciences -- Faculty Publications and Other Works

Socioeconomic skewing Opening keynote speaker John Palfrey (faculty codirector, Berkman Institute for Internet and Society; professor, Harvard Law School; and coauthor of Born Digital: Understanding the First Generation of Digital Natives ) warned that "one [wrong] perception...is that all young people use technology in the same way and that adults don't use technology." The information tap Within the young, tech-aware group, Palfrey pointed out certain concrete and distinct patterns of information-seeking behavior that signal real change. Because members of this group see their digital identity as merged with their total identity in a "converged environment," they can toggle easily between …