Digital Commons Network^™

Empathy Through Inquiry: The Weaving Of (Post) Qualitative Inquiry Into Design, Preston Tyler Kelly

Wayne State University Dissertations

Learning design is moving toward more human-centered design methodologies. One key component of human-centered design is empathy. To have empathy, designers must understand their learners as people and “how they show up as learners” within our learning experiences. To do this, designers need to do learner research. One way to do this inquiry work might be to take up post qualitative inquiry because so many of the key tenets of design thinking and post qualitative methodologies are similar.

Through interviews within a post qualitative framework, this project looks at how designers go about this design research to understand their learners. …

Design Thinking & Strategic Product Planning For Highly Engineered Products, Shannon Dare Wayne

Wayne State University Dissertations

This paper offers an integrated framework to systematically address routine challenges plaguing early product development for highly engineered and complex products, such as automobiles. The framework includes up-front strategic product planning leveraging ‘design thinking’ and ‘design execution’ through a structured process to enable adaptation under uncertainties in the product development lifecycle for customer delight and program success. Included is product planning, from fuzzy front-end until product launch, and prioritizing aligned strategic initiatives while integrating design thinking throughout the process. We also discuss two real-world case studies to emphasize the efficacy of the framework and to demonstrate practical examples of how …