Digital Commons Network^™

Female Senior Student Affairs Officers’ Experiences In Decision Making Across Their Careers, Somaia Hamza Mustafa

Dissertations

This study explores the experiences of female Senior Student Affairs Officers (SSAOs) in decision-making across their careers in colleges and universities. This study focuses on female SSAOs who work in public and private institutions in the Midwest region of the United States. The experiences and perspectives of female SSAOs focused on the changes in decision-making styles while making small or large-scale decisions over time, the skillsets utilized, the challenges that they faced and the strategies that they employed. This study also explores female SSAOs’ experiences and perspectives regarding decision making when handling crises on campus.

The research design for this …

Apology Not Accepted: The Impact Of Executive Rhetoric, Communication Strategies, Media Coverage And Time On Crisis Management And Public Perception During Major Oil Spills, Todd D. Harcek

Dissertations

This research builds upon the scholarship in crisis communication strategies and apologia employed by companies during a crisis. Within the expansive domain of crisis management, this work evaluates the media coverage and crisis communication strategies during three major oil spills: the Exxon Valdez, the American Trader, and the BP Gulf oil spill. The purpose of this study is to provide practitioners, researchers and others additional insight into the impact of media coverage on prior, current and future crises and how this coverage, coupled with the communication strategies of companies during a crisis, can influence public awareness or perception. Furthermore, …