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Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard Dec 2013

Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard

Dissertations

Given growing interest in accountability and outcomes, the North Central Association's Higher Learning Commission developed a new path for accreditation, the Academic Quality Improvement Program (AQIP). The goal is to infuse continuous improvement and quality in the culture of higher education, and to blend traditional accreditation with the philosophy and techniques of the Baldrige Performance Excellence Program. Yet, little is known about the key performance indicators (KPI) that colleges and universities are using to improve their quality and continuous improvement processes.

To this end, my research involved a content analysis of the Systems Portfolios submitted for accreditation by 34 purposefully …


Making The Most Of Existing Resources: An Online Rubric Database In University-Wide Writing Program Assessment, Jennifer M. Good, Kevin Osborne Sep 2013

Making The Most Of Existing Resources: An Online Rubric Database In University-Wide Writing Program Assessment, Jennifer M. Good, Kevin Osborne

Teaching/Writing: The Journal of Writing Teacher Education

When creating an assessment plan to measure writing outcomes for a university-wide writing across the curriculum (WAC) program, administrators considered multi-layered evaluation methods for benchmarking and measuring internal growth of students. Although assessment plans must address these needs, the actual assessment practices must be flexible, accessible to faculty, and feasible--based on existing technological structures and data systems at an institution. The writing assessment that is provided addresses all of these elements and is offered as a model for other programs.

For this particular study, the internal aspect of the assessment plan that tracks growth of students over time is the …