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University of Wollongong

2006

Knowledge Management

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Knowledge Sharing And Organizational Change In A Leading Telecommunications Equipment Vendor: A Case Study On Southern Networks, Katina Michael Dec 2006

Knowledge Sharing And Organizational Change In A Leading Telecommunications Equipment Vendor: A Case Study On Southern Networks, Katina Michael

Faculty of Informatics - Papers (Archive)

In 1999 Southern Networks deployed the Open Text Livelink knowledge management system (KMS). Livelink allowed for the centralization of key corporate applications and associated content at a global, regional, line-of-business, departmental and personal level. Prior to the implementation of Livelink on an enterprise scale, the corporation’s 94,500 employees relied on fragmented departmental web pages which were scattered across eleven different Web servers making the task of finding information very difficult. This paper describes how the process of knowledge transfer at Southern Networks changed with the deployment of Livelink and how it enabled the automation of workflows through the company’s Web-based …


The Use Of Information And Communication Technology For The Preservation Of Aboriginal Culture: The Badimaya People Of Western Australia, Katina Michael, L. Dunn Jan 2006

The Use Of Information And Communication Technology For The Preservation Of Aboriginal Culture: The Badimaya People Of Western Australia, Katina Michael, L. Dunn

Faculty of Informatics - Papers (Archive)

Information and Communication Technology (ICT) has been applied successfully to numerous remote Indigenous communities around the world. The greatest gains have been made when requirements have been first defined by Indigenous members of the community then pattern matched to an ICT solution.