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University of New Mexico

Theses/Dissertations

2009

Health Communication

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Facing Defacement: Factors Influencing Indigenous Patients In Provider-Patient Communication In Baja Verapaz, Guatemala, Laura L. Burton Dec 2009

Facing Defacement: Factors Influencing Indigenous Patients In Provider-Patient Communication In Baja Verapaz, Guatemala, Laura L. Burton

Communication ETDs

The purpose of this ethnographic research was to explain the factors influencing Achi patients in provider-patient interactions in Baja Verapaz, Guatemala. I explored the complex intercultural challenges influencing the interactions between biomedically-trained providers and indigenous patients. Data collection involved participant observation and twenty-four informal field interviews in Guatemala. I utilized thematic analysis to identify and understand the factors influencing Achi patients when interacting with health care providers. Findings reveal that the Achi patients are influenced in provider-patient interactions by the reciprocal interaction among four major factors: environment, beliefs, emotional effect, and experiences. In addition, subthemes were identified for each of …


What Do Healthcare Providers Think Of Patients Who Use The Internet?: An Exploratory Study, Matt Willis Dec 2009

What Do Healthcare Providers Think Of Patients Who Use The Internet?: An Exploratory Study, Matt Willis

Communication ETDs

The Internet is a technology that is influencing multiple human factors (i.e. cognitive and social). Adults who seek information on the Internet about their health conditions are becoming more common. Providers have been wary of patient information searches, fearing that, at worst, conflicting information may provoke confrontation and doubt and, at best, the information is trivial or already well known to the provider. For this exploratory study a survey was conducted that investigates trends in healthcare provider information technology use and information seeking opinions. This survey was followed by a highly structured interview of n=21 providers. The researcher shows two …