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University of New Mexico

Educational Leadership

Crisis management

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Are The Housing Staff Alright? A Hermeneutic Phenomenological Examination Of The Experiences Of On-Campus Student Housing Professionals Through The Covid-19 Pandemic, Megan J. Chibanga Nov 2023

Are The Housing Staff Alright? A Hermeneutic Phenomenological Examination Of The Experiences Of On-Campus Student Housing Professionals Through The Covid-19 Pandemic, Megan J. Chibanga

Teacher Education, Educational Leadership & Policy ETDs

College and university housing professionals served a role they were generally underprepared for as long-term crisis managers during the global COVID-19 pandemic. The COVID-19 pandemic interrupted and shifted higher education operating structures on a grand scale, and housing staff were asked to continue operating on-campus housing facilities throughout the ever-changing response to COVID-19. The purpose of this hermeneutic phenomenological study was to understand the lived experiences of housing professionals during the COVID-19 pandemic. Through the collective experiences of 21 participants three major threads emerged: comfort in the unknown, a need for connection and community, and relentless resilience. Each of these …


A Phenomenological Study Of The Lived Experiences Of New Mexico Charter Leaders Through The Covid-19 Pandemic, Nadine T. Torres Apr 2023

A Phenomenological Study Of The Lived Experiences Of New Mexico Charter Leaders Through The Covid-19 Pandemic, Nadine T. Torres

Teacher Education, Educational Leadership & Policy ETDs

The pandemic caused by the COVID-19 virus has impacted the educational landscape in unbelievable ways. The changes to the learning environment in schools required leaders to obtain and exercise different competencies. New Mexico charter leaders are leading in the new normal of public education. With the additional roles, requirements, and expectations brought on by the pandemic, leaders cannot return to their prior leadership practices. The purpose of this qualitative hermeneutic phenomenological study was to understand and give voice to the lived experiences of NM charter leaders working through the COVID-19 pandemic. The narrative of the participants highlighted four major themes: …