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Limousine Service Management: Capacity Planning With Predictive Analytics And Optimization, Peng Liu, Ying Chen, Chung-Piaw Teo Jul 2021

Limousine Service Management: Capacity Planning With Predictive Analytics And Optimization, Peng Liu, Ying Chen, Chung-Piaw Teo

Research Collection Lee Kong Chian School Of Business

The limousine service in luxury hotels is an integral component of the whole customer journey in the hospitality industry. One of the largest hotels in Singapore manages a fleet of both in-house and outsourced vehicles around the clock, serving 9,000 trips per month on average. The need for vehicles may scale up rapidly, especially during special events and festive periods in the country. The excess demand is met by having additional outsourced vehicles on standby, incurring millions of dollars of additional expenses per year for the hotel. Determining the required number of limousines by hour of the day is a …


A Matheuristic Algorithm For The Vehicle Routing Problem With Cross-Docking, Aldy Gunawan, Audrey Tedja Widjaja, Pieter Vansteenwegen, Vincent F. Yu May 2021

A Matheuristic Algorithm For The Vehicle Routing Problem With Cross-Docking, Aldy Gunawan, Audrey Tedja Widjaja, Pieter Vansteenwegen, Vincent F. Yu

Research Collection School Of Computing and Information Systems

This paper studies the integration of the vehicle routing problem with cross-docking (VRPCD). The aim is to find a set of routes to deliver products from a set of suppliers to a set of customers through a cross-dock facility, such that the operational and transportation costs are minimized, without violating the vehicle capacity and time horizon constraints. A two-phase matheuristic based on column generation is proposed. The first phase focuses on generating a set of feasible candidate routes in both pickup and delivery processes by implementing an adaptive large neighborhood search algorithm. A set of destroy and repair operators are …