Digital Commons Network^™

Assessing The Relationship Between Intercultural Competence And Inclusion Competence: An Empirical Study Of Faculty At Higher Education Institutions In The United States, Casey Aldrich

Dissertation Collection

This dissertation explores the relationship between faculty’s intercultural competence and their inclusion competence within the context of Higher Education Institutions (HEIs) in the United States. The construct of intercultural competence refers to effectiveness in engaging people across cultural differences, while inclusion competence focuses on competences critical for effective performance related to inclusive behavior. Studying these two constructs together provides insight into the potential of intercultural education to contribute to Diversity, Equity, and Inclusion (DEI) efforts at US HEIs, especially in terms of fostering inclusive learning environments. Drawing from data collected using two psychometric assessments – the Intercultural Effectiveness Scale (IES) …

Hbcus Abroad: Design And Delivery Of The First-Year Haiti Experience, Javonni S. Mcglaurin

Capstone Collection

A need remains to create access to international educational opportunities for underrepresented populations. This need is due to lack of financial resources, fear of the unknown, and time away from home. Historically Black Colleges and Universities (HBCUs), such as, Saint Augustine’s University are working to restore the tradition of global scholarship by revitalizing the study abroad program to ensure its students truly embody the motto of “Transform, Excel, Lead”. In order to do this, the University is looking to increase the number of students exposed to and participating in study abroad programs. With an increasing presence of international students from …

A Group Leader’S Journey: Connecting Youth Development, Youth Empowerment And Social Justice Theory To Practice On The Experiment In International Living, Brian Sheffer

Capstone Collection

Youth development practitioners must be cognizant not only of youth development and social justice education theories, but also of how they—in the context of their lived experiences—engage with youth development work. My initial experiences with youth development lacked intentionality; however, as I began to critically examine my own experiences through the lens of theorists such as Freud, Piaget, Ericksen, hooks, and Freire, I realized the vitality of reflective practice. This paper unpacks my experiences as a Group Leader for The Experiment in Argentina, Nicaragua/Cuba, and South Africa, analyzing my approach to the Group Leader role and how it affected my …

Adopting Organizational Learning Systems At The Field Level Of International Ngos, Rebecca Beauregard

Capstone Collection

An increased push for accountability in non-governmental organizations (NGOs) has led to the imperative for what was previously an internal management practice widely-utilized in the private sector: organizational learning. Learning initiatives support organizations to utilize resources more effectively and to reach their objectives with adaptive strategies.

In this paper, I explore the many components belonging to the organizational learning umbrella term from multiple disciplines, grounding my inquiry in the context of international NGOs. The findings from my qualitative research highlight aspects of learning and knowledge management in addition to organizational change and culture; to provide a comprehensive understanding of organizational …

Ndoto Au Ota: Jifundishe's Strategic Planning Process: A Case Study Of An Appreciative Approach To The Strategic Planning Process For A Small Ngo, Margaret Bearor

Capstone Collection

In January 2017, Jifundishe, a small, local nonprofit organization based in Ngongongare, Tanzania undertook its first strategic planning process. I was asked to design and lead this initiative for the organization, finding a way to introduce tools and resources so that they, or a similar organization, could replicate the process in the future. To better reflect the values, culture, and constraints of Jifundishe, the methodology selected to drive the process was Appreciative Inquiry (AI). AI is a change model focused on strengths, and an appreciative strategic plan looks to take the best of what you already have and work to …

Changing Advocacy Practices In A Changing World: An Evaluation Of Oxfam America’S Influencing Work In A Shifting International Ngo Culture, Emily Sloe Goodman

Capstone Collection

From hunger and forced displacement to climate change and global economic inequality, society today must contend with the compounding impacts of manmade crises threatening and reshaping our planet and livelihoods in real time. As states and transnational actors approach a new era of development, the role of civil society remains critical to push decision makers and governing bodies to be accountable, inclusive, just, progressive and rights focused.

Toward this end, a growing number of civil society organizations are acknowledging that states, citizens and civil society in the Global South must lead their own development path. This is catalyzing a significant …

Effective General Entrepreneurial Learning Programs For Sme Development, Paul Kenneth Steele

Capstone Collection

The principle objective of this paper is to reexamine the potential for impactful, general programs in education for Small and Medium Enterprise (SME) owners by assessing the success of a program called SME PRIME; conducted by AMIDEAST, Oman for six Omani entrepreneurs over a seven-month period.

General programs for entrepreneur education are produced and implemented the world over despite consistent assertions throughout academic literature that such programs are ineffective. Typical approaches to training program development and evaluation emphasize the critical role of training needs analysis. Training needs analysis is often an ignored step in the process of SME training program …

Got Inclusion? How Inclusive Is Your Organization? Assessing Inclusion Through The Icat: Inclusion Capacity Assessment Tool For Organizational Capacity, Charlotte Taylor Westfall

Capstone Collection

Inclusion is a popular buzzword in development, but how can organizations evaluate and learn from their internal practices to better meet the needs of a more diverse population? In order for organizations to assess their strengths, weaknesses and opportunities for growth, organizational development and capacity tools, if conducted in a participatory way, are essential for revealing this information through the process of evaluation and learning. In this course-linked Capstone, social inclusion and capacity assessments are thematic focuses. The paper will begin by briefly tracing the origins and context of social inclusion and then establish the definitions, reasoning and practice behind …

An Investigation Of The Integration Of Education And Mental Health Treatment Into The Care Of Diabetes In Syrian Refugee Women, Miller Richmond

Independent Study Project (ISP) Collection

Due to the fact that Syrian refugees’ situation subjects them to unusual, acute stresses, health professionals must proactively screen them for mental disorders. Many studies show that the correlation between diabetes and mental illness is very strong, thus treatment of diabetic refugees should consider the mental health of the patient in order to ensure successful management of the disease. Additionally, health education should be emphasized as both a route to successful disease management and a route to overall health literacy that can empower the refugee to make important and efficient decisions about accessing health services. This study examined the integration …

An Organizational Development Assessment Tool For The Jordanian Civil Society Context, Murad H. Al-Quraan

Capstone Collection

Over the last decade, humanitarian and development work has expanded to increasingly complex environments where the number of people in need rises indefinitely, while resources are either inadequate, or remain too scarce, to meet their needs. With donors demanding more measurable results, more robust monitoring, and more detailed data, these trends challenge civil society organizations (CSOs) to improve their performance and work with greater effectiveness and efficiency.

Women's Entrepreneurship Development In Ethiopia A Case Study Of Women In Self Employment (Wise), Melat Tekletsadik Haile Ms

Capstone Collection

The objective of the study is to assess the level of effectiveness and impact of a civil society organization in addressing challenges of women’s entrepreneurs in the informal sector in Ethiopia, particularly in the city of Addis Ababa in their efforts to grow their businesses.

A qualitative case study of a civil society organization named Women in Self Employment Organization (WISE) was used. Desk reviews of the organization’s strategic plans and reports including evaluation reports are made. Questionnaire was administered to the organization’s executive director as a context builder. This is critically examined against theories on gender and development particularly …

Applying Systems Theory As A Lens On Teacher And Student Perceptions Of Assessment And Feedback In An Intensive English Program, Thomas A. Germain

MA TESOL Collection

The goal of this project was to apply systems theory, or more generally, systems thinking as a lens on the perceptions of teachers, students, and administrators who work together at an intensive English program (IEP). This goal necessitated a two-part project: a review of pertinent literature on systems theory and a limited qualitative study situated at the IEP. Sixteen participants, including seven teachers (more than half of the current faculty), two teacher/administrators, and seven students from different levels within the program, were invited to participate. The primary focus of the study was on participants’ awareness of and attitudes about two …

Assessing Organizational Data Culture To Create An Ideal Data Ecosystem, Lauren M. Leary

Capstone Collection

The year 2015 marks a critical turning point in the global development arena. The Millennium Development Goals galvanized support and collaboration across sectors and now the world is recalibrating focus to prepare for the final push with the forthcoming Sustainable Development Goal Framework. We are also in the midst of a data revolution that aims to hold governments and organizations accountable to these goals and to ultimately create synergy between systems and processes in an ever-globalizing world. This paper intends to prompt discussion and learning around organizational readiness and preparedness for these imminent changes. Drawing from best practices within the …

Creating A Community Of Support: An Evaluation Of The Healing For Educational Achievement Resource Team, Ann M. Quintrell

Capstone Collection

The purpose of this research was to evaluate the effectiveness of the Healing for Educational Achievement Resource Team (H.E.A.R.T.). H.E.A.R.T. is a committee of staff at a middle school in Dorchester. Dorchester is a violence hotspot in Boston, MA, and students in such areas need to heal from traumas while meeting academic requirements. In order to meet their students’ needs and achieve their goals, schools need to practice trauma informed care. H.E.A.R.T. represents a staff-driven effort to meet student needs and establish trauma informed care. H.E.A.R.T.’s effectiveness was evaluated through surveys and interviews of committee members, interviews of the school’s …

Preparing Teen Girls To Enter The Workforce Through A Job-Readiness Training Program In The Dominican Republic, Genevieve F. Corrin

Capstone Collection

A recent shift has concentrated international community development efforts on women, many specifically aiming to work with adolescent women. This capstone explores the design, facilitation and potential developmental impact of work-readiness training for teen girls in Cabarete, Dominican Republic. Such training comes with many challenges and possibilities for positive outcome. Methodologies and frameworks introduced through SIT courses aid in the examination of these challenges, the solutions used to transform them and possible preventative approaches. Tools gleaned from the spring SIT TDEL course, to which this capstone is linked, inspire the creation of the training. These tools are also used to …

International Students In The Classroom: A Faculty Learning Community, Carolina De La Rosa

Capstone Collection

International students represent about 5.4% of the total student body at the State University of New York College at Plattsburgh. However, roughly a third of academic dishonesty cases which have been reported since the 2010-2011 academic year have been international students. The needs assessment and literature review presented in this paper point to the importance of involving academic departments in strengthening support for international students not only in avoiding plagiarism, but also in being academically successfully. Furthermore, it is argued that international students’ cultural diversity holds incredible potential for enhancing the educational experience of all students.

Based on that rationale, …

For The Love Of Music: A Story Of Organizational Culture And Change, Malii Brown

Capstone Collection

For the Love of Music: A Story of Organizational Culture and Change is an examination of culture and possibilities for change at an organization that manages one top-tier, U.S. classical music orchestra. The research was carried out for the purpose of making and refining meaning from collective employee experiences at a canon cultural organization whose practices reflect and influence our society beyond the context of music. The inquiry at the heart of the work is, ‘How does the organizational culture of the subject organization, Orchestra, Inc.[1], affect its readiness for organizational change?’ The research methodology consisted of organizational culture assessments …

A Tale Of Two Trusts: A Case Study Of The Consolidation Of Two Community Land Trust Affordable Housing Organizations In Vermont, Isaac I. Wagner

Capstone Collection

Between early 2010 and May 2011 the Windham Housing Trust conducted a feasibility analysis to study the possibility of merging with or acquiring the Rockingham Area Community Land Trust, a similar community land trust organization providing affordable housing in an adjacent county.

This study analyzed the one year feasibility study and merger negotiation process between the two organizations, and explored the complex set of relationships between financial partners, communities, residents, and funding stakeholders. The methodology for this work included reviewing current literature about nonprofit mergers and acquisitions, funder involvement, and community impact of consolidating services. In addition the author interviewed …

Maximizing Community Action: An Internship With Be The Change, Rachel Rosenbaum

Independent Study Project (ISP) Collection

From 3 April 2013 to 28 April 2013, I interned with the Brisbane branch of Be The Change, an organization that promotes ecological, social and spiritual sustainability through their empowering symposiums, in Australia. I focused on creating a tool to help symposium participants take community action after the event. My goal was to create a resource for Be The Change to use across Australia to further its impact, attend a symposium and implement sustainable actions in my everyday life.

In the 140 total hours of work I completed, I helped plan a symposium, participated in workshops and events within the …

A Lone Nut In Compton:Lessons In Community Engagement With Treepeople In South Los Angeles, Jason Schlatter

Capstone Collection

The following study was conducted as an exploration of the community engagement practices of the Los Angeles based nonprofit organization, TreePeople. The intention of this study was to foster a deeper understanding about the theories and practice of the “outsider” TreePeople’s community engagement initiatives in the region of South Los Angeles, with particular emphasis on the communities of Compton, Inglewood, and historic South Central. I attempted to synthesize a collective narrative about the way TreePeople interacts with its constituents and community partners by drawing upon the experiences and perceptions of TreePeople staff, community partners, and community members. The individual experiences …

Goals, Challenges, And Successes Of A Girls Development Organization In Kenya : A Case Study Of Moving The Goal Post (Kilifi, Kenya), Madeline Boston

Independent Study Project (ISP) Collection

Girls and Women in Kilifi District, Kenya are some of the world’s poorest and most disadvantaged people. Low retention rates in school, early and unintended pregnancies, and vulnerability to HIV/AIDS trap them in a cycle of intense poverty. Moving the Goalpost (MTG) in Kilifi uses football to empower girls and young women, helping them to fulfill their potential by engaging them in sport and educational development projects. This report analyzes the goals, challenges, and successes of MTG through understanding its organization capacity, and offers recommendations for improvement.

Transforming Lives And Communities: A Case Study On Building Partnerships In The Philippines Through Appreciative Inquiry, Rizalina L. Ababa

Capstone Collection

The growing number of poor in the Philippines is alarming. Neither the national government nor any individual organization acting alone has been able to alleviate the rising percentage of poverty. With this prevalent need in the country, networks, alliances and partnerships among several organizations, including faith-based organizations, have been established to help respond to the needs of those living in poverty.

OM Philippines–Cebu Ministries, a faith-based Christian organization was started in 2001. It has worked specifically among the poor through children’s programs in partnership with local Protestant churches. Like many NGOs, OM Philippines has been exploring new strategies to expand …

Discovering The Potential Of Service Learning In Perugia, Italy: An Evaluation Of The Umbra Institute’S La Famiglia Italiana Project, Julie Falk

Capstone Collection

Today, American study abroad programs are increasingly shifting their focus to students’ community engagement efforts, one approach of which is service learning (Stone, 2008). Service learning principles and approach, however, are not always quickly and easily transported into other cultures. As an American pedagogical export, service learning in the study abroad context has the potential to overlook essential factors such as reciprocity, sustainability, and evaluation of student, faculty, and community partner experiences. This type of learning remains unexplored territory in many countries including Italy (Tosi, 2000). As the only American study abroad program of its kind in Perugia, Italy, The …

Hiv/Aids Treatment And Care In A Long-Term Conflict Setting: Observations From The Aids Support Organization (Taso) In The Teso Region, Emma Smith

Independent Study Project (ISP) Collection

Since its emergence in the early 1980s, HIV/AIDS has come to infect 33.2 million people world wide, over two thirds of whom (68%) reside in sub-Saharan Africai. While great strides have been taken in terms of global awareness, research, treatment and care accessibility, the epidemic remains severe and many of those infected, especially those in sub-Saharan African nations, face the continued challenges of stigma and discrimination, limited medical resources, insufficient care, insurmountable costs and great distances to treatment area. When the individual case of Uganda is examined, it is encouraging to note that HIV prevalence has declined significantly since the …

Evaluative Inquiry: The Road To A Learning Organization, Antonia Pérez Bolívar

Capstone Collection

This study looks at the effects of evaluative inquiry as a tool for organizational development in the “Centro de Lenguas y Educación Intercultural”(CELEI), a small educational institution. The study is framed as an action research and its purpose is to initiate a process of organizational change that will consolidate the newly established institution and to introduce learning as a built-in organizational strategy. The study is structured as a meta-research on the evaluative inquiry intervention. The intervention was a cooperative effort carried out by an in-house evaluation team and the participation of all staff members. As Action Research, the evaluation process …