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Marquette University

Management Faculty Research and Publications

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Visibility

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Antecedents Of Supply Chain Visibility In Retail Supply Chains: A Resource-Based Theory Perspective, Mark Barratt, Adegoke Oke Nov 2007

Antecedents Of Supply Chain Visibility In Retail Supply Chains: A Resource-Based Theory Perspective, Mark Barratt, Adegoke Oke

Management Faculty Research and Publications

Although visibility has become a popular buzzword in the supply chain literature it remains an ill-defined and poorly understood concept. It is assumed that if companies across supply chains have visibility of demand, inventory levels, processes, etc., that organizational performance improves. This research explores the antecedents of high levels of supply chain visibility from a resource-based theory perspective across five different external supply chain linkages. We find that the level of visibility across these linkages differs considerably based on various contributing factors which are both technology and non-technology based. Using resource-based theory, we identify those factors that can give a …


Order Lead-Time Improvement Following Enterprise Information Technology Implementation: An Empirical Study, Mark Cotteleer, Elliot Bendoly Sep 2006

Order Lead-Time Improvement Following Enterprise Information Technology Implementation: An Empirical Study, Mark Cotteleer, Elliot Bendoly

Management Faculty Research and Publications

This paper investigates the influence of enterprise systems implementation on operational performance. The work extends the literature on enterprise systems by focusing on changes in process dynamics as a source for ongoing firm-level performance improvement. A case discussion of Tristen Corporation, a firm that implemented ERP and subsequently experienced benefits through gains to its continuous improvement efforts, is examined in light of theorized impacts of such implementations on process dynamics. Analyses of longitudinal data suggest that performance along a key metric motivating the ERP initiative (i.e., order fulfillment lead-time) showed a significant improvement immediately after system deployment. The data further …