Guest Delight: The Influence Of Sustainable Performance And Guests' Perceived Health And Safety, Mi Ran Kim, Eunsil Lee, Jisun Lee

ICHRIE Research Reports

Recently, the COVID-19 pandemic has further emphasized the importance of guests’ health, safety, and well-being in the hotel industry. Further, in today’s highly competitive environment, hotels must orchestrate memorable experiences for guests to realize their value and become ambassadors for the brand. The purpose of this research is to explore the antecedents (i.e., sustainable performance, safety, and health) and the outcomes (i.e., brand love, trust, and willingness to pay more) of customer delight. Surveys will be distributed to hotel guests and the results can provide insights and implications for scholars and practitioners to better understand the concept of customer delight.

Toxic Leadership: Managerial Implications For Tourism And Hospitality Business, Alessandro Cavelzani

ICHRIE Research Reports

There is growing attention on research about dysfunctional management issues, specifically regarding toxic leadership, which lead to deleterious consequences in business. When a leader enacts toxic behaviors rather than providing support and realistic directions, it will cause severe stress, burnout, and passive-aggressive dynamics on their team, negatively affecting guest experiences. Therefore, this transactional paper aims at developing managers’ awareness of the toxic leadership issue, enlightening how to recognize and detect it. Also, to contribute to reducing job stress and promoting mental health at the workplace, we suggest some recommendations on how companies can handle the toxic leadership phenomenon by enhancing …

Table Of Contents, Mecca Wilkinson

DePaul Journal for Social Justice

No abstract provided.

Letter To Our Readers, Mecca Wilkinson

DePaul Journal for Social Justice

No abstract provided.

Disinfecting The Criminal Legal System Of Punitive Deterrence, Joseph Dole

DePaul Journal for Social Justice

No abstract provided.

Public Interest Burnout: Seven Factors That Increase The Risk, Sandra Simkins

DePaul Journal for Social Justice

No abstract provided.

Titles And Pronouns In The Academy: Academic Freedom And In-Class Speech Pursuant To Classroom Management, Michael K. Park

DePaul Journal for Social Justice

No abstract provided.

Women Seldom Make History And Tradition: Patriarchal Originalism In Dobbs, Anna Greer

DePaul Journal for Social Justice

No abstract provided.

The Constitutional Ambition Of Black Liberation, Paul A. Gowder

DePaul Journal for Social Justice

No abstract provided.

Overcoming Foreign Language Anxiety In An Emotionally Intelligent Tutoring System, Daneih Ismail

College of Computing and Digital Media Dissertations

Learning a foreign language entails cognitive and emotional obstacles. It involves complicated mental processes that affect learning and emotions. Positive emotions such as motivation, encouragement, and satisfaction increase learning achievement, while negative emotions like anxiety, frustration, and confusion may reduce performance. Foreign Language Anxiety (FLA) is a specific type of anxiety accompanying learning a foreign language. It is considered a main impediment that hinders learning, reduces achievements, and diminishes interest in learning.

Detecting FLA is the first step toward reducing and eventually overcoming it. Previously, researchers have been detecting FLA using physical measurements and self-reports. Using physical measures is direct …

Black Digital Spaces: Theorizing Resistance In The Wake Of Racist Technology, Shannan Moore

Graduate Student Research Fellowship

In the wake of major technological advancement, social media has increasingly become a communal space of daily congregation, particularly for Black people. This paper specifically explores how the Black Diaspora navigates these spaces at a complex intersection of social media and transnational Black histories. I draw from critical Internet studies, Black Diaspora studies, Black feminisms, and media studies to investigate how new technology allows Black folk to engage in conversations about our identity, community, and resistance. Employing a critical ethnographic approach, this paper analyzes online discourse within the Black community about Marvel's Black Panther (2018). This analysis emphasizes the parallels …

Escaping Anti-Haitinismo: Analyzing Anti-Haitianismo In Popular Culture And Its Societal Impact, Laura Carvajal

Graduate Student Research Fellowship

No abstract provided.

Peer Research Tutors Articulate The Value Of Information Inquiry, Jennifer Schwartz

Staff Publications - University Libraries

The University Library’s FY23 Assessment Report examines the Learning Outcome: Students attending DePaul University Library instruction sessions, workshops, and engaging with its services will be able to articulate the value of information inquiry. This year, we chose to evaluate a segment of our student employees who work at our research help desks, our Peer Research Tutors. Each was asked to write a reflection answering three prompts about how they help other students navigate the research process. These responses were evaluated for how strongly the answers showed an understanding of the value of information inquiry. Six of eight Peer Research Tutors …

The Challenges Of Catholic Identity In American Catholic University A Case Study Of Depaul University, Andrew Ezechiugo

College of Education Theses and Dissertations

This research paper examines the challenges of Catholic identity in American universities using DePaul University as a case study. Carrying out the research, two research questions were posited: 1. What is the perception of Catholic identity presently at DePaul University? 2. What are the challenges of Catholic identity at DePaul? To answer the questions an interview and survey were conducted among a selected group of faculty and students at the university. The interview and survey centered on the experience of Catholic identity, elements of Catholic identity, and the challenges of Catholic identity at DePaul. Five challenges of Catholic identity were …

Mitigating Sunk Cost Bias For Consumers: Considering Alternatives Within High And Low Construal Levels When Costs Are Sunk, Jasmine N. Ahmad

College of Science and Health Theses and Dissertations

Abstract

This paper explores how sunk costs increase consumers’ vulnerability to fraud and explores possible intervention strategies. Sunk cost bias occurs when individuals persist in an activity due to past investments (Arkes & Blumer, 1985). Outcome salience, framing, and alternatives can help alleviate loss aversion and persistence when costs are sunk (Stewart, Chater, Stott, & Reimers, 2003; Van Schie & Van Der Pligt, 1995). Option evaluation is influenced by an individual’s construal level (Ding & Keh, 2017; Henderson, 2013; Sun, Keh, & Lee, 2019). Construal level theory (CL) describes the impact of psychological distance on thinking– with greater distance thinking …

The Dangerous Effect Of Entitlement On White Nationalist Ideology, Kara Elizabeth Harris

College of Science and Health Theses and Dissertations

Within the past few years, White nationalism has been on the rise due to societal changes and feelings of uncertainty for White Americans' perceptions of their racial group’s future. As a result, many have speculated what may be a factor in this rise. Previously it has been found that having a high White identity is associated with White nationalist ideologies. However, White identity may not be enough to drive White nationalist ideologies and the violence that can follow. Feelings of entitlement towards status, preferential treatment, and resources may contribute to White nationalist ideologies based on beliefs of superiority and deservedness …

Navigating Sense Of Home: Migration Experiences Of Home And Community, Andrew Peter Camilleri

College of Science and Health Theses and Dissertations

Migrants experience significant stresses when transitioning to find a sense of belonging from one country to another (Kirmaryer et. al 2011), particularly when the nature of migration is forced. Language barriers, currency differences, different foods, written and unwritten rules of conduct as well as different climates all contribute to make the acculturative process difficult and stressful (Jackson & Bauder, 2014). Understanding how migrants navigate this process and the resources required to successfully integrate within a new host community is an important area of research both for migrants and the host communities.

Using an archival dataset collected by researchers from the …

Ageism By A Community Sample Of Young Adults: Expanding The Contact Hypothesis To Explore Ageism, Helena Lucia Swanson

College of Science and Health Theses and Dissertations

Aging demographics globally are changing rapidly, resulting in the category of “older adults” (65 years and older) growing to eventually become the largest age demographic (United Nations, 2022). As our world gets older, ageism is a growing concern given its health, societal, cultural, and political consequences (Chrisler et al., 2016; Bugental & Hehman, 2007; Levy et al., 2020). Following Allport’s Contact Hypothesis (1954), this dissertation empirically analyzed predictors of ageism, including contact with older adults, for younger adults (18-26 years old) residing in U.S. communities. Participants were recruited using Prolific Academic, an online crowdsourcing platform and responded to five scales …

How The Covid-19 Pandemic Made The Nexus Requirement Obsolete: The Inter-Circuit Conflict Of Website Accessibility Under Ada Title Iii, Anna Schaldenbrand

DePaul Law Review

No abstract provided.

Political Advocacy Groups: The Puppet Masters Behind Public School Boards’ Banning Of Books, Sean Maloney

DePaul Law Review

No abstract provided.

Fertility Fraud In The Land Of Lincoln: Why Illinois Must Pass Comprehensive Legislation To Address Donor Fraud In Artificial Insemination, Megan R. Garofalo

DePaul Law Review

No abstract provided.

A Substantive(-Ish) Right To Housing: An American Problem, Matthew Fern

DePaul Law Review

No abstract provided.

The Role Of Ghetto Art In Holocaust Education And Fighting Antisemitism, Roberta R. Kwall

DePaul Law Review

No abstract provided.

Everybody Knows: Amending The Hatch Act To End The Legal Fiction That Presidential Appointees Are Apolitical, Christopher Ligatti

DePaul Law Review

No abstract provided.

Table Of Contents

DePaul Law Review

No abstract provided.

Time-Inconsistent Preference In Booking Hotels: Role Of Quasi-Hyperbolic Discounting In Booking Timing And Price Options Change Over Time, Meiying Liu

ICHRIE Research Reports

In hotel booking decision-making, consumers must incorporate booking timing and cancellation policy with different price options to deal with uncertainty in the upcoming travel and their utilities that aggregate spending and enjoying on the hotel booking. To fill the gap in the literature that omitted the consumers’ time-inconsistent booking behavior over time and the mechanisms behind booking decisions and timing decisions, this study investigates consumers’ preference between two price options related to cancellation over time and their preferred booking timing. Quasi-hyperbolic discounting model in behavioral economics is applied to explain time-inconsistent behavior by lab experiment.

Writing The Wake: Archives, Absence, And Aesthetics In Black Counter-Historical Thought, Laszlo Katona

Undergraduate Student Research Fellowship

No abstract provided.

Calladita No Te Ves Más Bonita: Cultural Practices Within Latina Women’S Advocacy, Gabriela Córdova

Undergraduate Student Research Fellowship

Historically, Latina women-led advocacy groups have faced significant underrepresentation within academia, leading to an erasure of their experiences and contributions. For this reason, it is imperative to take on a thorough analysis that respects the nuances of Latina women's advocacy. In recognizing how their identities enable them to bring about meaningful change, we see the Latina woman's role as an agent of advocacy. Therefore, this exploratory research study investigates the incorporation of cultural practices within two Latina-led organizations in Chicago, Amigas Latinas, and Mujeres Latinas En Acción, from the mid-20th century to the present. I employ Anita Tijerina Revilla's Muxerista …

Disrupting The Gender Script: How Beyoncé’S Lemonade Reimagines A Black Queer Feminine, Samara J. Smith

Undergraduate Student Research Fellowship

By virtue, Beyonce’s visual album, “Lemonade" can be seen as a form of Black Feminist theorizing as she creates images of the feminine along a personal narrative backdrop of infidelity and healing. To delegitimize controlling images of Black femininity, I will investigate how forms of the Haitian Vodou Lwa Ezili appear in the visual to problematize feminine constructions. Thus, this project aims to confront existing literature that either imposes external definitions of Black femininity or centers these images in its critique. I will take a triangular approach to trace how and where Iwa Ezili appears in Lemonade. By using Jennifer …

Invisible In Plain Sight: A Qualitative Analysis Of The U.S. Public Health Service Syphilis Study And Contemporary Issues Of Iatrophobia In Black Women, Krystal Morgan

Undergraduate Student Research Fellowship

The U.S. Public Health Service Syphilis Study (USPHSSS) is the nation’s most infamous example of biomedical misconduct in the United States. Using the wives and the descendants of the USPHSSS as a case study, this project examines and conceptualizes how the lack of healthcare access and secondhand healthcare the wives and descendants received has had a cumulative impact on Black women and contemporary iatrophobia, using a Black feminist ethical and constructivist theoretical framework. Findings reflect two major themes for contemporary iatrophobia: systemic racism and what Muhjah Shakir terms the cultural constellation of silence.