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Cleveland State University

Theses/Dissertations

2011

Business logistics

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Decision-Making Uncertainty, Need For Cognitive Closure, And Supply Chain Performance, Yeonyeob Lee Jan 2011

Decision-Making Uncertainty, Need For Cognitive Closure, And Supply Chain Performance, Yeonyeob Lee

ETD Archive

Most firms must acquire materials or services from their suppliers. They use these materials or services, add value to them, and sell them to others. Supply disruptions, commonly known as the bullwhip effect, have been a major challenge facing supply chain firms. Although previous research of operational or structural causes of supply disruptions or supply disruption risk created by situational factors and buyer perceptions and associated impacts on supply chain performance has been conducted, it has not linked the relationship of decision-making uncertainty and need for cognitive closure (NFCC) with impacts on SCP. This study identifies and enhances the current …


Effectiveness And Efficiency Of Knowledge Transfer In Supplier Development: Key Antecedents And Buyer-Supplier Outcomes, Chanda M. Sichinsambwe Jan 2011

Effectiveness And Efficiency Of Knowledge Transfer In Supplier Development: Key Antecedents And Buyer-Supplier Outcomes, Chanda M. Sichinsambwe

ETD Archive

There is strong evidence that U.S. organizations are increasingly implementing supplier development programs to help their suppliers improve quality, enhance delivery performance, reduce costs, and in turn improve their own supply chain performance. However, many of these supplier development programs are not successful. This study argues that an understanding of the knowledge transfer process should play a central role in understanding improvements in buyer-supplier performance resulting from supplier development activities. Building on the extant supplier development literature and relevant knowledge transfer literature, this study investigates key antecedents and performance outcomes of knowledge transfer in a supplier development context. Specifically, the …