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Cleveland State University

Theses/Dissertations

2010

Organizational effectiveness

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Opportunities For Lean Enterprise In Public Regional Transportation, Levent Baykut Jan 2010

Opportunities For Lean Enterprise In Public Regional Transportation, Levent Baykut

ETD Archive

This thesis demonstrates the application of Lean Enterprise principles in a unionized/government-subsidized environment. This study states that Lean cannot be fully implemented in such an environment. The work environment and organization's culture required a hybrid system to maximize the process efficiency. Lean production is a manufacturing philosophy that focuses on adding value for the customer. It is commonly accepted that Lean is applicable to almost any repetitive process in any kind of organization, including government agencies and unionized work environments. The objective of this thesis was to research the opportunities and applicability for Lean Enterprise in public transportation. During the …


Value Stream Mapping Of Information Flow In Infrastructure Projects, Venkata Ramana Ramana Ari Jan 2010

Value Stream Mapping Of Information Flow In Infrastructure Projects, Venkata Ramana Ramana Ari

ETD Archive

Value Stream Mapping (VSM) is a tool for depicting the flow of material in a manufacturing process. This study demonstrates that value stream mapping can also be applied to the movement and processing of information in a non-manufacturing environment. Here, the handling of, and changes to, water project construction plans within the Cleveland Division of Water (DOW) are tracked using value stream mapping. The map identifies opportunities for the Division of Water to streamline its processes and ensure that accurate information about project construction reaches its primary database in a timely fashion. Currently it takes about 19.1 weeks from the …