Digital Commons Network^™

Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan

Libraries

Researchers describe belonging as “an essential human need” that supports people’s abilities to share, create meaning, participate, and learn with others at work (Filstad et al., 2019, p117). Sense of belonging varies by culture (Cortina et al., 2017) and belonging-related stressors have been shown to be more intense for those who identify with outgroups (Walton & Brady, 2017). Given this context and the impossibility of directly creating belonging, how can people at all levels support an inclusive commitment to fostering belonging as an organizational value? This presentation will define belonging, outline relevant actions and behaviors, and illuminate potential pitfalls.

Did That Help? Harnessing Natural Language Processing To Uncover Characteristics Of Peer Feedback And Their Impacts On Teamwork-Skills Learning., Annamaria V. Wolf

All Dissertations

Peer Evaluation Systems (PESs) allow members of student teams to provide one another with computer-mediated feedback in the form of qualitative, open-ended comments. The current research leverages unsupervised Natural Language Processing (NLP), namely Biterm Topic Modeling (BTM) and sentiment analysis, to uncover latent topics and degree of positivity and negativity expressed in peer feedback, respectively. BTM results revealed a 6-topic model that was reliably replicated over 10 Gibbs initializations 80% of the time. Topics were labeled Timely Communication, Idea Generation, Coordination & Adaptation, Work Quality, Team Support & Focusing, and Work Accountability. Qualitative comparison suggests that these topics demonstrate …

Teamwork In Cybersecurity: Evaluating The Cooperative Board Game [D0x3d!] As An Experimental Testbed, Crystal Fausett, Joseph Keebler

Publications

It is crucial to identify the knowledge, skills, and attitudes (KSAs) that contribute to success in cybersecurity teams. We introduce a board game, [d0x3d!], as an experimental testbed designed to create a controlled environment and set of manageable tasks aimed at exploring teamwork competencies that may be relevant to the cybersecurity workforce. [d0x3d!] requires players to work together and share information to retrieve stolen digital assets. The authors aim to improve the efficacy of cybersecurity team training by incorporating modern teamwork theory and measurement. This testbed provides a low-cost and user-friendly platform for training, evaluation, and research.

Trust Is Not Enough: Examining The Role Of Distrust In Human-Autonomy Teams, Sydney Begerowski

All Theses

As automation solutions in manufacturing grow more accessible, there are consistent calls to augment capabilities of humans through the use of autonomous agents, leading to human-autonomy teams (HATs). Many constructs from the human-human teaming literatures are being studied in the context of HATs, such as affective emergent states. Among these, trust has been demonstrated to play a critical role in both human teams and HATs, particularly when considering the reliability of the agent performance. However, the HAT literature fails to account for the distinction between trust and distrust. Consequently, this study investigates the effects of both trust and distrust in …

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

Proper Punctuation: A Qualitative Exploration Of Changes In Conflict Management Processes During Revolutionary Periods In Teams, Cody J. Thompson

Theses and Dissertations

Teams experience periods of dramatic change, known as revolutionary periods, during their developmental life cycles. These periods have an outsized impact on performance as they provide an opportunity to reconsider and reshape the fundamental assumptions and processes that teams deploy to accomplish their goals. The transient and durable changes to transition, action, and interpersonal processes which occur during revolutionary periods are critical mediators which convert the team’s inputs into outcomes including productivity, group viability, and individual group member satisfaction. Teams are ubiquitous in for-profit organizations, and these organizations are situated in increasingly dynamic and volatile environments. Despite this, little research …

Perspective Taking: A Tool For Improving Team Member Relationships And Performance, Mikayla Ann Marcinkowski

College of Science and Health Theses and Dissertations

Researchers and practitioners alike are interested in ways to help teams reach their full potential. In the current research, perspective taking is presented and tested as a tool that can help teams build and maintain positive interpersonal relationships and achieve top performance. Further, the current research integrates several conceptualizations of perspective taking to acknowledge that while some people may be more inclined to engage in perspective taking behaviors, there is the potential to train perspective taking as a skill for those who are not. Thus, this research also tests the effectiveness of a perspective taking intervention focused on encouraging the …

Understanding Emergent Team States And Wellness In Small Groups: A Systematic Review​, Simran Dhaliwal

Undergraduate Student Research Internships Conference

This poster highlights the beginning stages (introduction, methods) of a systematic review project that looks at the relationship between team emergent states and individual wellbeing in small task-performing groups.

Understanding Teamwork Using Dynamic Network Models, Ashlyn Paige Lowe

College of Science and Health Theses and Dissertations

Studying team processes is critical to understanding how teams work to achieve team outcomes. To effectively study team processes, behavioral activities team members enact must be measured with sufficient granularity and intensity. Analyzing the detailed mechanics of team processes requires employing analytical methods sensitive to modeling the series of actions and interactions of team members as they execute taskwork and teamwork over time. Current empirical investigation of team processes lags with respect to intricately measuring and assessing team processes over time. Using dynamic network models, this dissertation sought to understand the behaviors responsible for interaction patterns amongst team members, how …

How Individual Differences And The Use Of Humor Shape Relationships In Teams Over Time, Melissa Vazquez

College of Science and Health Theses and Dissertations

Due to its ability to influence social interactions and relationships, humor can play an important role in team dynamics. The aims of this project are to examine how team member individual differences in humor styles relates to the expression of humor over time, and how humor usage shapes relationships between team members. Hypotheses were tested using data from highly interdependent teams working together over an extended period. Results have implications for the selection of team members, and the training and management of unique teams. In all, this research provides validation evidence for the HSQ measure as a predictor of humor …

Utilizing The Radsm Process: Developing An Unobtrusive Measure Of Cohesion, Zachary Lee Rahner

Theses and Dissertations

In this study, verbal indicators produced following the RADSM process were used to code transcript data collected from 62 three-person teams playing a cooperative bridge crew simulator. A training dataset, consisting of 88 mission transcripts, and a testing dataset, consisting of 39 mission transcripts, were created from the data. Multilevel modeling was employed to develop a linear-regression algorithm to predict/measure team task and social cohesion. The findings revealed that task cohesion perceptions are linked to the proportion of speech dedicated to information requests and instructions, whereas social cohesion perceptions are associated with the proportion of speech dedicated to amusing and …

It's Not Just A Game: Exploring The Effects Of An Escape Room Team Building Intervention, Andrew C. Griggs M.S.

Doctoral Dissertations and Master's Theses

Escape rooms have been used as a training intervention in multiple contexts, but their efficacy as a team building intervention is not well understood. The purpose of this study was to assess the effects of a team building escape room on perceptions of team processes and perceived team effectiveness, the sustainability of these effects, as well as relationships between team processes and task completion in this context. This research utilized archival data of 33 healthcare teams (n = 145 participants) completing a team building escape room and prospectively collected follow-up data from the same participants (n = 49 …

Fuelling Effects Of Unique Opinion Holder’S Emotions On Team Creativity: A Collective Information Processing Perspective, Hui Si Oh

Dissertations and Theses Collection (Open Access)

Building on past studies that have found positive influence of minority member on team creativity, this research examined an underexplored yet crucial topic of a unique opinion holder’s happy and anger emotions on team creativity. Using a collective information processing perspective, this study examined whether the expression of anger and happiness would be beneficial for team creativity by spurring team members to respond qualitatively differently to each other’s ideas during the discussion. Additionally, this study examined whether the influence of a unique opinion holder’s emotions on team creativity through information-processing pathways would depend on individual members’ working memory capacities. Three …

What Drives Collective Informal Learning : The Influence Of Team Learning Orientation, Process Efficacy, And Metacognition, Gabrielle Danna

Legacy Theses & Dissertations (2009 - 2024)

The primary level of investigation for informal learning has been the individual level despite the social nature of informal learning, and organizational learning more broadly. This study extends goal orientation and self-regulated learning theoretical frameworks at the individual level to the collective team level to understand the inputs and processes that may predict team informal learning. A model is proposed where team learning orientation positively predicts team informal learning. Process efficacy and collective metacognition are proposed to mediate the relationship between team learning orientation and team informal learning. One hundred and two students holding a club officer position in 32 …

Teams In Small Organizations: Conceptual, Methodological, And Practical Considerations, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen

Psychology Faculty Publications

Research on teams and teamwork has flourished in the last few decades. Much of what we know about teams and teamwork comes from research using short-term student teams in the lab, teams in larger organizations, and, more recently, teams in rather unique and extreme environments. The context in which teams operate influences team composition, processes, and effectiveness. Small organizations are an understudied and often overlooked context that presents a rich opportunity to augment our understanding of teams and team dynamics. In this paper, we discuss how teams and multi-team systems in small organizations may differ from those found in larger …

Using Escape Rooms For Conducting Team Research: Understanding Development, Considerations, And Challenges, Tara N. Cohen, Andrew C. Griggs, Joseph R. Keebler, Elizabeth H. Lazzara, Shawn Doherty, Falisha F. Kanji, Bruce L. Gewertz

Publications

Background. Modern organizations are increasingly reliant on teams, and many organizations are subsequently concerned with the development of interventions that can improve the performance of teams. Escape rooms are beginning to receive attention as a potential avenue to facilitate team-based research. Escape rooms are team-based recreational activities that require a team of individuals to work together and think critically in order to solve a series of puzzles or challenges to escape a room.

Purpose. This article provides considerations for researchers and organizations alike concerning the development of an escape room for team-based research, its methodological applications, and challenges associated …

Tilted Literature Review, Molly Goldman

Williams Honors College, Honors Research Projects

In my research, I will be conducting a literature review that looks into several aspects of the 'tilted' phenomenon. My research collection will include several psychological functions in conflict and how they relate to the titled definition. First, I will be looking into how individual conflict affects the team's performance. I will also be researching affect management in real-time and different strategies for managing emotions under high-stress conditions. The goals of this project are to bring forward data on how to help Esports teams effectively manage their emotions while in high-stress situations. This research will help to identify both individual …

Personality And Process: The Role Of Dyadic Homophily, Christina N. Falcon

USF Tampa Graduate Theses and Dissertations

This paper focuses on understanding the development of quality of intra-team processes. Utilizing semester-long project teams, social networks were used to measure the information sharing and coordination between all pairs of members with the teams. Dyadic-level homophily on the personality traits of agreeableness, extraversion, and openness to experience were used to predict the quality of these dyadic processes. Additionally, data from 11 weeks were used to examine whether the personality-process relationships change during the life cycle of the team.

A Computational Cognitive Architecture For Exploring Team Mental Models, Neil Benoit Outland

College of Science and Health Theses and Dissertations

Team Mental Models (TMM) are one of the strongest predictors of team behavior and performance. TMM direct team behaviors through the series of tasks they perform over time. Research in the area, although crucial in demonstrating the effect of TMM, has been largely static, failing to articulate specifically how TMM emerge or function in teams over time. This dissertation develops a computational model to explicate the process of TMM emergence and demonstrate necessary factors. First, I explain the core concepts of TMM emergence, including team composition, dyadic interactions, and contextual variables. Second, I develop a process-oriented theory of TMM development …

Cultural Disposition Influences In Workgroups: A Motivational Systems Theory Of Group Involvement Perspective, Verlin B. Hinsz, Ernest Park, Angela K. Y. Leung, Jared Ladbury

Research Collection School of Social Sciences

Modern organizations often involve workgroup members who have different cultural heritage. This article provides an examination of how different cultural dimensions (e.g., uncertainty avoidance, individualism–collectivism) influence the ways that workgroups and their members respond to situations that involve threats and rewards. The threats and rewards activate distinct response patterns that are associated with a motivational systems theory of group involvement. Based on this theoretical foundation, a cultural dispositions approach is applied to reveal how culture could impact the ways group members respond (cognitively, affectively, motivationally) to situations that involve varying degrees of threats or rewards. This focus on cultural dispositions …

Knowledge Boundaries Shape The Cognitive And Structural Foundations Of Innovation: Dyad-Level Expertise Exchange In Teams Of Specialists, Daniel Jordan Slyngstad

CGU Theses & Dissertations

Innovation in academia and industry is increasingly achieved via complex problem solving in teams making use of knowledge from multiple areas of expertise. These expertise-diverse teams have proliferated in response to the demands of contemporary knowledge work, and members often possess intellectually distant skillsets that impose novel constraints on the means by which they must collaborate—in particular, they must rely more on distributed taskwork. Yet, research continues to place emphasis on the goal of enabling teams to achieve innovation by increasing knowledge shared in common, overcoming obstacles to cognitive parity, or via sustained periods of problem solving by the team …

The Effect Of Problem Construction On Team Process And Creativity, Roni Reiter-Palmon, Vignesh Murugavel

Psychology Faculty Publications

Although research on the benefits of problem construction within the creative process is expanding, research on team problem construction is limited. This study investigates the cognitive process of problem construction and identification at the team level through an experimental design. Furthermore, this study explores team social processes in relation to problem construction instructions. Using student teams solving a real-world problem, the results of this study revealed that teams that engaged in problem construction and identification generated more original ideas than teams that did not engage in such processes. Moreover, higher satisfaction and lower conflict was observed among groups that engaged …

The Effect Of Problem Construction On Team Process And Creativity, Roni Reiter-Palmon, Vignesh Murugavel

Psychology Faculty Publications

Although research on the benefits of problem construction within the creative process is expanding, research on team problem construction is limited. This study investigates the cognitive process of problem construction and identification at the team level through an experimental design. Furthermore, this study explores team social processes in relation to problem construction instructions. Using student teams solving a real-world problem, the results of this study revealed that teams that engaged in problem construction and identification generated more original ideas than teams that did not engage in such processes. Moreover, higher satisfaction and lower conflict was observed among groups that engaged …

Utilizing Telemedicine In The Icu: Does It Impact Teamwork?, Elizabeth Lazzara

Elizabeth Lazzara

Adverse events and medical errors plague the healthcare system. Hospital acquired infections and teamwork are some of the biggest contributor to these adverse outcomes. In an effort to mitigate these problems, administrators and clinicians alike have developed mechanisms, such as telemedicine. However, little research has been conducted investigating the role of telemedicine on teamwork -- a fundamental component of quality patient care. The purpose of this study is to gain a better understanding of the impact of telemedicine on teamwork behaviors and subsequent teamwork attitudes and cognitions during a common medical task, rounds within the Trauma-Intensive Care Unit. To this …

Identifying As Lesbian, Gay, Or Bisexual At Work: Implications Of Disclosure Within Work Teams, Jesse R. Caylor

Theses and Dissertations

As is the case for members of any stigmatized minority group, lesbian, gay, and bisexual (LGB) individuals face heightened adversity within the workplace (Herek, 2009). However, unlike employees with stigmatized identities that are readily apparent (e.g., race, gender), employees who identify as LGB are afforded a unique opportunity to avoid the adversity associated with their stigma altogether by choosing not to identify themselves (e.g., maintain the appearance of being heterosexual). However, despite the potential negative consequences, many LGB employees choose to disclose their sexual orientation to their coworkers and supervisors. Research on the impact of disclosure behaviors on subsequent job …

Good Catch! Using Interdisciplinary Teams And Team Reflexivity To Improve Patient Safety, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen, Katherine J. Jones

Psychology Faculty Publications

Interdisciplinary teams play an important role implementing innovations that facilitate the quality and safety of patient care. This article examined the role of reflexivity in team innovation implementation and its association with an objective patient safety outcome, inpatient fall rates (a fall is an unintended downward displacement of a patient’s body to the ground or other object). In this study, we implemented, supported, and evaluated interdisciplinary teams intended to decrease fall risk in 16 small rural hospitals. These hospitals were part of a collaborative that sought to increase knowledge and facilitate reflexivity about fall event reporting and fall risk reduction …

Manipulating Relative Lmx: Effects On Performance, Conflict, And Strain, Keaton A. Fletcher

USF Tampa Graduate Theses and Dissertations

Fundamental to the conceptualization of leader-membership exchange (LMX), particularly within the context of teams, is that leaders do not necessarily treat each follower equally. Studies that have examined LMX within the context of the team often fail to capture these complexities, or rely exclusively upon self-report, or survey-based data to make inferences. Therefore, it is the purpose of this study to examine the effects of experimentally manipulated relative LMX within teams on individual conflict processes, attitudes, and psychological distress, as well as team-level performance. This study examined conflict processes and outcomes within 113 virtual, project teams engaged in a decision-making …

Facilitating Creativity In Interdisciplinary Design Teams Using Cognitive Processes: A Review, Roni Reiter-Palmon, Salvatore Leone

Psychology Faculty Publications

Interdisciplinary, or cross-functional, teams have become quite common for engineering and design. Many of today’s scientific breakthroughs occur in interdisciplinary teams, as the increasingly complex problems facing society often cannot be addressed by single disciplines alone. However, fostering creative and productive collaboration in interdisciplinary teams is no easy challenge. First, leading creative teamwork is difficult by itself. Second, many of the factors that impede teams and teamwork in general are exacerbated in interdisciplinary teams as a result of differences between team members. In this paper, we will review the team creativity psychology and management literature, and discuss how cognitive processes …

Proactive Workplace Bullying In Teams: Test Of A Rational And Moral Model Of Aggression, Anthony S. Colaneri

College of Science and Health Theses and Dissertations

This study tested part of a recently developed theoretical model of proactive workplace aggression put forth by Dixon, Chang, and Johnson (2015). The model postulates distinct motives underlying why perpetrators will morally justify their aggressive behavior, dependent upon the relative in/out-group status and relative hierarchical status of the target. Participants from Amazon’s MTurk community were shown one of four vignettes that described a team workplace scenario where the participant was presented with the choice to act aggressively toward a coworker in order to help facilitate the team’s goal. All four of the model’s dyadic perpetrator-target relationships were represented, but the …

Initial Development Of A Team Viability Measure, Jessica Nicole Cooperstein

College of Science and Health Theses and Dissertations

Team effectiveness has been studied greatly in organizational research, and many factors have been identified that contribute to team success. However, given that numerous work teams today are long-term, ongoing entities, performance alone may not be the most appropriate measure. Many teams need to be highly adaptive to meet environmental demands (Tannenbaum, Mathieu, Salas, & Cohen, 2012). These teams go through several performance episodes, often managing several tasks simultaneously (Marks, Mathieu, & Zaccaro, 2001). Team viability as a construct may be useful in determining how well a team will perform on subsequent tasks. Viability assesses the team’s potential for future …