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Towards Executive Information Systems Adoptions By Knowledge Workers: An Extension Of The Technology Acceptance Model To Account For Social-Cultural Factors, Emmanuel Ikart Jan 2005

Towards Executive Information Systems Adoptions By Knowledge Workers: An Extension Of The Technology Acceptance Model To Account For Social-Cultural Factors, Emmanuel Ikart

Faculty of Commerce - Papers (Archive)

In recent years a number of organisations have implemented executive information systems (EIS) in order to improve the performance gains on their executives’ job. Although the use of EIS is important to executives, majority of executives are unwilling to use EIS because of their design failures. By using social factors, habits and facilitation conditions variables from Triandis’ framework, this paper extends the Technology Acceptance Model (TAM) to derive useful variables to address the problem of the low usage of EIS by executives. This paper reports on the research in progress in Australia on the adoption and usage of EIS by …


Developing Multi-Literacies In Technology-Enhanced Environments, Natalie Cooper, Lori Lockyer, Ian M. Brown, David R. Blackall, Barry M. Harper Jan 2005

Developing Multi-Literacies In Technology-Enhanced Environments, Natalie Cooper, Lori Lockyer, Ian M. Brown, David R. Blackall, Barry M. Harper

Faculty of Creative Arts - Papers (Archive)

Our lives are constantly being transformed by new technologies, global economies and cultures (Anstey, 2002). Educators in the 21st century are faced with the task of preparing students to function successfully in this ever changing and increasingly technological, globalised society. This has important implications for current practices in literacy education and it has been argued that new types of literacies need to be cultivated to ensure education is relevant in today’s society (Kellner, 2000). In fact, having a degree of mastery over a wide range of 21st century literacies may mean the difference between “a fully functioning life and one …


An Investigation Of The Determinants Of User Acceptance Of Information Technology In A West African Nation: The Case Of Nigeria, Emmanuel Ikart Jan 2005

An Investigation Of The Determinants Of User Acceptance Of Information Technology In A West African Nation: The Case Of Nigeria, Emmanuel Ikart

Faculty of Commerce - Papers (Archive)

In today’s hypercompetitive business environments hardly anyone questions the important role that information technology plays. The conventional wisdom is that IT is necessary for business survival and that careful deployment and management of IT resources and capabilities leads to enhance value for the business (Ying and Ram, 2004). Despite this recognition of information technology as a key enabler of organisational strategy (Preston and Karahanna, 2004), and despite recent investment in IT in Nigerian economy (Ajayi, 2003) an increasing number of organisations in this economy have found themselves unable to apply IT effectively (Modum, 1983). For corporate IT to be meaningful …


Knowledge Management In Information Technology Help Desk: Past, Present And Future, Kar Yin Leung, Sim K. Lau Jan 2005

Knowledge Management In Information Technology Help Desk: Past, Present And Future, Kar Yin Leung, Sim K. Lau

Faculty of Commerce - Papers (Archive)

Information technology has changed the way organizations function. This resulted in the reliance of help desks to deal with information technology related areas such as hardware, software, and telecommunication. Besides, the adoption of business process reengineering and downsizing have led to the shrinkage of the size of help desk. The shorter information technology product life cycle has worsened the situation by increasing the already sizeable help desk’s user base. Consequently, the help desk has to cover more information technology products and resolute more technical enquiries with less staff. Thus, the outcome is clear that users have to wait comparably longer …


Enhancing User Acceptance Of Mandated Technology Implementation In A Mobile Healthcare Setting: A Case Study, Carole Alcock, Lois Burgess, Joan Cooper, Damien Ryan, Jason P. Sargent Jan 2005

Enhancing User Acceptance Of Mandated Technology Implementation In A Mobile Healthcare Setting: A Case Study, Carole Alcock, Lois Burgess, Joan Cooper, Damien Ryan, Jason P. Sargent

Faculty of Commerce - Papers (Archive)

A paradigm shift is underway towards the acceptance and utility of Personal Digital Assistant (PDA) systems within mobile-based healthcare environments. This paper contends that intervening to address user concerns as they arise throughout the system development lifecycle will lead to greater levels of user acceptance, while ultimately enhancing the deliverability of a system that provides a ‘best fit’ with end user needs. It is envisaged this research will lead to the development of a framework based on an agile approach to user acceptance measurement. The results of an ongoing study of user perceptions towards a proposed mandated electronic point-of-care (ePOC) …


The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim K. Lau, Geng Liang Jan 2005

The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim K. Lau, Geng Liang

Faculty of Commerce - Papers (Archive)

Information Technology (IT) has converted a majority of organizational activities to automatic and electronicbased. This conversion greatly increases Help Desk (HD)'s coverage on IT related areas. Alternatively, the adoption of business process reengineering and downsizing has led to the shrinkage of the size of HD. This not only leads to the loss of priceless knowledge, but also coerces HD to provide more service with less staff - the outcome is clear that users have to wait comparably longer before HD staff is available. This paper describes how generic Knowledge Management process can be customized to improve support process in HD.


The Development Of A User Self-Help Knowledge Management System For Help Desk: Deployment Of Knowledge Management Approach And Software Agent Technology, Kar Yin Leung, Sim K. Lau Jan 2005

The Development Of A User Self-Help Knowledge Management System For Help Desk: Deployment Of Knowledge Management Approach And Software Agent Technology, Kar Yin Leung, Sim K. Lau

Faculty of Commerce - Papers (Archive)

Most help desks have admitted their call volume has increased in the past decade while “help unavailable when needed” is the major reason for service delivery failure and user dissatisfaction. The habit of calling help desk for simple problems has prompted the investigation of transferring part of first-level troubleshooting duty from help desk to user. This research proposes the development of user self-help knowledge management system that allows user to solve simple and routine technical enquiries. The proposed approach incorporates software agent to allow autonomous handling of enquiries so that the most appropriate solution and user communication can be facilitated.


Advanced Active Pixel Architectures In Standard Cmos Technology, Alessandro Marras, Daniele Passeri, Guido Matrella, Pisana Placidi, Marco Petasecca, Leonello Servoli, Gian Mario Bilei, Paolo Ciampolini Jan 2005

Advanced Active Pixel Architectures In Standard Cmos Technology, Alessandro Marras, Daniele Passeri, Guido Matrella, Pisana Placidi, Marco Petasecca, Leonello Servoli, Gian Mario Bilei, Paolo Ciampolini

Faculty of Engineering and Information Sciences - Papers: Part A

This paper aims at exploring and validating the adoption of standard fabrication processes for the realization of CMOS active pixel sensors, for particle detection purposes. The goal is to implement a single-chip, complete radiation sensor system, including on a CMOS integrated circuit the sensitive devices, read-out and signal processing circuits. A prototype chip (RAPS01) based on these principles has been already fabricated, and a chip characterization has been carried out; in particular, the evaluation of the sensitivity of the sensor response on the actual operating conditions was estimated, as well as the response uniformity. Optimization and tailoring of the sensor …


Using Self-Regulated Learning To Manage The Discomfort Of Becoming Fluent With Information Technology, Victoria M. Neville, Sue Bennett Jan 2004

Using Self-Regulated Learning To Manage The Discomfort Of Becoming Fluent With Information Technology, Victoria M. Neville, Sue Bennett

Faculty of Engineering and Information Sciences - Papers: Part A

The technologically complex and changing world of the twenty first century requires teachers who are both knowledgeable and skilled in using information technology in their pedagogical practices. The changing nature of information technology means that teachers need to be flexible in how they use information technology in their teaching, adaptable to the changes in technological developments, problem solvers in unfamiliar circumstances, and continuing learners throughout their professional life. These ideas are encapsulated in the concept of fluency with information technology, or FITness (Committee on Information Technology Literacy, 1999). This research study, in progress, uses an interpretive, qualitative methodological approach to …


Community Technology Centres: A Proposed Framework For Sustainability, William J. Tibben, Carole A. Alcock Jan 2004

Community Technology Centres: A Proposed Framework For Sustainability, William J. Tibben, Carole A. Alcock

Faculty of Engineering and Information Sciences - Papers: Part A

The effectiveness of Community Technology Centres (CTCs) in meeting many of the challenges presented by the digital divide invites a closer scrutiny of factors that contribute to their sustainability. The success of CTCs appears to be related to the way in which these initiatives are able to respond to the multifaceted nature of the digital divide problem. However, more systematic approaches are required to enable the identification of common factors that contribute to sustainability in different contexts. The paper responds to this challenge by initially reviewing recent contributions on the digital divide debate. From a more refined understanding of what …


The Use Of The Internet In The Personal Sales Function For Building Materials B2b Firms: Adding Value With Technology, Robert G. Grant Jan 2003

The Use Of The Internet In The Personal Sales Function For Building Materials B2b Firms: Adding Value With Technology, Robert G. Grant

Faculty of Commerce - Papers (Archive)

This paper seeks to explore the potential of the internet for adding value to members of a highly standardised and largely commodity priced industry. The focus is on the largely interpersonal area of personal sales to give an understanding of the need to look at processes underlying functions to get an appropriate evaluation of the potential benefits derived from the use of such technology. Beyond this, the paper deals with the analysis required to evaluate the potential impact of the adoption of technology based systems by such organisations to illustrate the complexity involved in such adoption. There are conclusions which …


Is The Technology Acceptance Model A Valid Model Of User Satisfaction Of Information Technology In Environments Where Usage Is Mandatory?, Dave Mather, Peter Caputi, Rohan Jayasuriya Jan 2002

Is The Technology Acceptance Model A Valid Model Of User Satisfaction Of Information Technology In Environments Where Usage Is Mandatory?, Dave Mather, Peter Caputi, Rohan Jayasuriya

Faculty of Health and Behavioural Sciences - Papers (Archive)

The validity of the two models based on the extended Technology Acceptance Model (Venkatesh and Davies, 2000) in predicting user satisfaction of an incident reporting system in a mandated setting was tested using 84 employees from a large manufacturing company. The models differed in how the construct, subjective norm was represented. Although the results indicated that both models fitted the data, the anticipated relationship between subjective norms and user satisfaction was not supported. Furthermore, some of the antecedent factors did not predict perceived usefulness as anticipated.


Can The Q Link Ally R, A Form Of Sympathetic Resonance Technology (Srttm), Attenuate Acute Mobile Phone-Related Changes To Neural Function?, Rodney J. Croft, Jody Chandler, Adrian P. Burgess, Robert Barry, John D. Williams, Adam Clarke Jan 2002

Can The Q Link Ally R, A Form Of Sympathetic Resonance Technology (Srttm), Attenuate Acute Mobile Phone-Related Changes To Neural Function?, Rodney J. Croft, Jody Chandler, Adrian P. Burgess, Robert Barry, John D. Williams, Adam Clarke

Faculty of Social Sciences - Papers (Archive)

Objectives: Exposure to active mobile phones (MP) has been shown to affect human neural function as shown by the electroencephalogram (EEG). Although it has not been determined whether such effects are harmful, a number of devices have been developed that attempt to minimize these MP-related effects. One such device, the Q Link Ally® (QL; Clarus Products, International, L.L.C., San Rafael, CA), is argued to affect the human organism in such a way as to attenuate the effect of MPs. The present pilot study was designed to determine whether there is any indication that QL does alter MP-related effects on …


Book Review Of: Sound Technology And The American Cinema, Brian M. Yecies Jan 2002

Book Review Of: Sound Technology And The American Cinema, Brian M. Yecies

Faculty of Arts - Papers (Archive)

Sound technology and the American cinema makes an exciting contribution to the fields of film history, film theory, and cultural studies. It offers an in-depth, multi-sourced study of the development of representational technologies, including photography, phonography, and the cinema; each had a convergent role in the permanent adoption of sound into the Hollywood film industry. James Lastra intrigues the reader by constructing a technological genealogy, which connects the ideas and sensibilities of an American culture on the brink of modernity. In doing so, he brings to life a material history of this century's "most influential audiovisual form-the classical Hollywood sound …


Low Cost Technology For Monitoring Sustainable Development, R John Morrison, Ursula Kaly, Alifereti Tawake, Batiri Thaman Jan 2002

Low Cost Technology For Monitoring Sustainable Development, R John Morrison, Ursula Kaly, Alifereti Tawake, Batiri Thaman

Faculty of Science, Medicine and Health - Papers: part A

The term 'sustainable development' first appeared in a significant way in the World Conservation Strategy (IUCN 1980), but the basic ideas had been discussed much earlier. 'Ecologically sustainable development' became particularly popular after the publication of Our Common Future, the Brundtland report (WCED 1987). Many agencies claim that their work is highly dependent on, or governed by, sustainable development or sustainability principles. One of the major problems with the concept of sustainability, however, is that, while many people claim to be utilising sustainability principles, there is often little evidence to confirm this. Supporting data are frequently absent, perhaps because …


Humanistic Redesign And Technological Politics In Organizations, R. Badham, Karin Garrety, Christina Kirsch Jan 2001

Humanistic Redesign And Technological Politics In Organizations, R. Badham, Karin Garrety, Christina Kirsch

Faculty of Commerce - Papers (Archive)

The political nature of technology design and implementation is explicitly addressed in human centered projects to introduce technologies that support job enrichment, group autonomy and industrial democracy. Yet the political meaning of such projects does not simply manifest itself in pure form from the methods employed or the intentions of the humanistic actors but, rather, from the complex configuration of these and other factors present in the design and implementation context. This paper illustrates this theme in an analysis of a case study human centered project. It argues that an improved understanding of the configurational politics surrounding such projects is …


Technology In Teacher Education: Using Multimedia To Enhance The Design And Make Process, Brian Ferry, Christine A. Brown Jan 1995

Technology In Teacher Education: Using Multimedia To Enhance The Design And Make Process, Brian Ferry, Christine A. Brown

Faculty of Social Sciences - Papers (Archive)

This paper reports on the use of a multimedia journal to enhance a subject in technology education. The subject was delivered to preservice teachers studying to be primary school teachers. The multimedia journal was used to assist in the delivery of the subject and to record the progress made by students. It is argued that multimedia used in this manner complements and extends upon the teaching program and becomes an integral part of the learning process.


Finance Sector Union Strategies In A World Of Change, Laurie Stevenson, Barbara Lepani Jan 1991

Finance Sector Union Strategies In A World Of Change, Laurie Stevenson, Barbara Lepani

Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Education) - Papers

This conference paper was presented at the 'International Federation of Commercial, Clerical, Professional and Technical Employees' Conference, San Fransisco, August, 1991. The paper examined topics related to issues impacting the Australian Banking and Finance Sector such as Deregulation, Foreign investment, the European Community, Labour Force trends, New technologies, industrial relations and future directions and strategies for the Australian Finance Sector Union.


Preliminary Report For The Australian Bank Employees' Submission To The House Of Representatives Standing Committee On Finance And Public Administration Inquiry Into The Australian Banking Industry, Laurie Stevenson Mr, Barbara Lepani Dec 1990

Preliminary Report For The Australian Bank Employees' Submission To The House Of Representatives Standing Committee On Finance And Public Administration Inquiry Into The Australian Banking Industry, Laurie Stevenson Mr, Barbara Lepani

Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Education) - Papers

The Australian Bank Employees' Union commissioned the Centre for Technology and Social Change at the University of Wollongong to prepare a preliminary report for submission to the 'Martin Inquiry into the Australian Banking Industry'. This submission examined the results of deregulation of the Australian Banking Industry in terms of increased competition, the entry of foreign banks, innovation, new technologies and financial services, takeovers and mergers and human resources. The submission's recommendations to the Martin Committee were based on these findings.