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Chapman University

Library Presentations, Posters, and Audiovisual Materials

2021

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Improving Reference Statistics Gathering Across The Library, Lauren Dubell Nov 2021

Improving Reference Statistics Gathering Across The Library, Lauren Dubell

Library Presentations, Posters, and Audiovisual Materials

Reference statistics gathering at the Leatherby Libraries was revamped with the development of new predefined questions and question categories to allow all public-facing departments to enter their reference transactions into the LibAnswers software. Although gathering reference transactions was more organized across the library, the predefined questions were too detailed and confusing. As a result of this assessment, the predefined questions will be removed to allow users to focus on determining if their transaction is a reference question rather than which predefined questions they should use, which will make the reference statistics more accurate.


Impact Of Covid 19 On Library Services In Us Pharmacy Programs, Sherrill Brown, Julie Kalabalik Hoganson, Ivan Portillo Oct 2021

Impact Of Covid 19 On Library Services In Us Pharmacy Programs, Sherrill Brown, Julie Kalabalik Hoganson, Ivan Portillo

Library Presentations, Posters, and Audiovisual Materials

"The COVID 19 pandemic resulted in many academic libraries closing physical spaces and the reduction of personnel due to quarantine measures. The potential reduction in library services could have a negative impact on research by pharmacy faculty"