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Attendance Rates, Jamila Teal Dec 2020

Attendance Rates, Jamila Teal

Capstone Projects and Master's Theses

Absence is a normal part of childhood for kids going to school because sometimes life happens. Kids get sick, have family emergencies, the family might have to move, or lack consistent transportation to get to school. The Early Learning Program (ELP) is a non-profit organization that provides education for preschool aged children and focuses on making preschool easily accessible, primarily for low-income families. It is not uncommon for some families to take advantage of the ELP by not prioritizing taking their kids to school and getting them there on time. Now that the COVID-19 pandemic has altered the lives of …


Supporting Survivors Coming Forward, Samanta Herrera Dec 2020

Supporting Survivors Coming Forward, Samanta Herrera

Capstone Projects and Master's Theses

As an intern at Survivors Healing Center an issue that was identified was child sexual abuse cases are too common. The contributing factors that have a correlation to the community problem that was mentioned is denial, emotional maltreatment, and family characteristics. The consequence of the contributing factors led to depression, suicidal and a potential reacurrence of sexual abuse. The purpose of the project was to educate participants on how to support survivors who are coming forward. By educating them the expected outcome was to have some participants leaving with knowledge towards the issue. As a result of addressing the contributing …


“So, Literally,…Basically,...It’S Like…”: A Study Into The Generational And Sociological Impact Of American Language Culture, Richard Moreno May 2020

“So, Literally,…Basically,...It’S Like…”: A Study Into The Generational And Sociological Impact Of American Language Culture, Richard Moreno

Capstone Projects and Master's Theses

Language is unique to the human species. It serves to communicate thoughts, feelings, emotions, etc. Within the context of this capstone I outline the theory that language is much more than this. Words can also serve to bond or reject, based on the level of acceptance within social groups towards the speaker. In seeking to discover what effects specific language utterances have on social interaction and the processes involved in developing cohesiveness collective identity in these groups, I found that they do have a definite impact and this is based mainly within generational parameters. Using a mixed method approach of …


Evaluation Of The Clerical Triage Pilot Program’S Implementation Process, Jacqueline Torres May 2020

Evaluation Of The Clerical Triage Pilot Program’S Implementation Process, Jacqueline Torres

Capstone Projects and Master's Theses

The Monterey County Department of Social Services (MCDSS) has created a pilot program to their caller system in an effort to increase the caller satisfaction. The name of this pilot program is the Clerical Triage pilot program; which will be implemented at the administrative area of MCDSS. This capstone project will focus on following the implementation of the Clerical Triage Pilot Program and the short term results that occurred. This project gives a clear representation of how an implementation will look like if implemented to a caller system. The results will affect the call volume, and caller wait time; this …