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A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd Jan 2021

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …


An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers Jan 2021

An Exploration Of Principal Instructional Leadership Increasing Instructional Capacity Through Collaborative Relationships, Michael Henry Myers

Walden Dissertations and Doctoral Studies

State and federal mandates designed to increase student learning and development through principal instructional leadership are based on research that demonstrates the potential benefits teacher collaboration can have on teacher efficacy, school culture, and student learning; however, many principals are inadequately trained for instructional leadership roles that utilize collaboration. The problem this study investigated is the lack of research about successful instructional leaders using collaboration to increase the instructional capacity of the teachers in high-achieving, suburban high schools. High-quality teaching is important and requires the collective skills and expertise of well-trained teachers. The organizational development theories of McGregor, the adult …


The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White Jan 2021

The Efficacy Of Interpersonal Skills On Sales Production Among Pharmaceutical Salespeople, John Todd White

Walden Dissertations and Doctoral Studies

The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended …


The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn Jan 2021

The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn

Walden Dissertations and Doctoral Studies

Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …


Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …


The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo Jan 2021

The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to examine gender-diversity training content and design and their effect on employees perceived organizational justice. A total of 205 employees specializing in science, technology, engineering, mathematics, and finance (STEM&F) participated in this study. A quantitative quasi-experimental study design occurred with a baseline, posttraining, and 2-month final follow-up. A mixed ANOVA was run to test for mean differences for Colquitt’s Organizational Justice Scale (COJS) overall and subscale scores. Baseline, posttraining, and final scores were compared by intervention and control group. There was a statistically significant interaction within intervention between time and groups (F(2,406) = …


Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman Jan 2021

Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman

Walden Dissertations and Doctoral Studies

The Ferguson Effect, which has resulted in de-policing or disengaging from proactive community policing in response to increased violence against police since 2014 and fear of civil liability, has led to increases in crime and attacks on law enforcement officers. Previous research focused on exploring law enforcement officers’ perceptions of media and public scrutiny, crime rates, self-legitimacy, and willingness to engage in community relations. No studies identified have attempted to predict the source of the Ferguson Effect and its effect on crime. Moreover, no studies have conducted a time-series analysis of crime and de-policing focusing solely on the St. Louis, …


The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji Jan 2021

The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji

Walden Dissertations and Doctoral Studies

AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.’s interactive acculturation …


Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob Jan 2021

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …


Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker Jan 2021

Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker

Walden Dissertations and Doctoral Studies

Rural communities in the United States depend on small community-based nonprofits to provide access to food, nutrition, transportation, and other social determinants of health. Despite this essential role, some leaders of small nonprofits forgo participating in strategic planning because they believe that the process can be time consuming and expensive. Strategic planning may help organizations of any size to be organized, mission focused, outcome based, and successful. The strategic planning process helps to identify which outcomes demonstrate effectiveness and increase program sustainability. The purpose of this study was to explore the ways that strategic planning may assist small rural community-based …


Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall Jan 2021

Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall

Walden Dissertations and Doctoral Studies

Professional attitudes toward results-oriented performance cut across job sectors; however, they are pronounced among disaster management personnel. Within the disaster management sector (DMS), commitment to the organization is critical to retention and quality services and has been shown to be related to degree of work satisfaction; however, research remains lacking related to the specific needs of the DMS related to employee and volunteer worker attraction, engagement, and retention. The purpose of this study was to explore job attitudes among disaster management sector (DMS) workers to create and support a more effective solution to employee job attitude problems and to promote …


Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi Jan 2021

Transformational Leadership Behavior And Job Satisfaction Among Virginia Small Businesses, Abdulrahman Al-Ahmadi

Walden Dissertations and Doctoral Studies

Research has shown that the leadership of a business can significantly impact employee performance, with dissatisfied employees performing at a lower level, potentially causing disruption and costs to the business. Several studies have documented the importance of small businesses to the economy in the United States, with small businesses constituting over half of all jobs. This correlational quantitative research study aimed to explore the relationship between the transformational leadership style of the managers of Virginia small businesses and job satisfaction and job performance. The theoretical frameworks used were self-determination theory and transformational leadership. This research examined how transformational leadership wkas …


Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter Jan 2021

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …


Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow Jan 2021

Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow

Walden Dissertations and Doctoral Studies

The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …


Examining The Antecedents Of Employee Engagement, Andrea E. Moore Jan 2021

Examining The Antecedents Of Employee Engagement, Andrea E. Moore

Walden Dissertations and Doctoral Studies

Highly engaged employees have a positive impact on organizational results, which means that understanding how to increase employee engagement is important. Performance management is one area that is believed to positively impact employee engagement, but current research is not conclusive as to how much individual performance management activities impact employee engagement. Using social exchange theory and self-determination theory as theoretical guides, this study examined if 5 performance management activities (goal setting, feedback, developmental opportunities, performance appraisals, and a climate of trust) are predictors of employee engagement. Using a cross-sectional survey design, full-time, U.S.-based employees at organizations with more than 1,000 …


Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas Jan 2021

Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas

Walden Dissertations and Doctoral Studies

Prior to the COVID-19 pandemic, the number of employees choosing an off-site employment option increased annually. During COVID-19-related work-life modifications, many organizations worldwide were required to transition to a geographically dispersed, off-site workforce. While some individuals may enjoy the flexibility, convenience, and work-life balance of a geographically dispersed position, there is a need for organizations and employees to explore how workers perceive social support, experience feeling valued by and connected with leaders and team members and are impacted by technology and virtual interactions for those who work wholly off-site or at such a distance that face-to-face organizational interactions are not …


Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton Jan 2021

Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton

Walden Dissertations and Doctoral Studies

The overall research problem of interest in this study was the need for human resource (HR) leaders and hiring managers (HMs) to conform to a wide array of complex state and federal legal requirements concerning hiring practices. Therefore, the purpose of this qualitative study was two-fold: (a) to understand how HR leaders can ensure that ethically and legally acceptable hiring practices are used in their organizations and (b) to identify the perceptions of the employee selection procedures and legal defensibility of HR personnel and HMs in Northern California in order to develop timely and informed answers to the study’s research …


Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo Jan 2021

Perceptions Of Nurse's Personal Smartphone Use At Work, Esperanza Criscuolo

Walden Dissertations and Doctoral Studies

Distracted nurses who use their personal smartphone at work has resulted in the diversion of attention from patient care. The specific problem is the personal smartphone use by nurses in the hospital settings has resulted in distracted patient care, leading to wrongful release of patient’s information, medical errors, injury or preventable patient death. The purpose of this qualitative study was to describe the perceptions of nurses regarding distracted patient care in their clinical workplace due to personal smartphone use by nurses. The study was grounded in the distraction-conflict theory conceptual framework. The key research question examined the perceptions of nurses …


Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance Jan 2021

Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance

Walden Dissertations and Doctoral Studies

In 1999, it was estimated that 98,000 deaths were attributed to medical errors and were the fourth most common cause of death in the United States. In 2016, medical errors were estimated as the third leading cause of death, with a mean death rate of 251,454 each year. Nurse involved in errors are known as second victims. Almost one in seven staff members reported that they had experienced a patient safety event within the last year that caused personal problems such as anxiety, depression, or concerns about their ability to perform their job. This project explored whether nurses are able …


Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void Jan 2021

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void

Walden Dissertations and Doctoral Studies

AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …


Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre Jan 2021

Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre

Walden Dissertations and Doctoral Studies

Current efforts to develop and promote women to senior-level positions in organizations remain insufficient. Many leadership development programs are not designed to help women develop a sense of leader identity and self-efficacy. Executive coaching is a process to develop leaders that is customizable for individuals to address their specific needs and goals. A phenomenological study was conducted to gain insight into the lived experiences of executive coaches to discern their strategies and practices for working with women who aspire to attain senior leadership roles. Ten executive coaches working with aspiring women leaders as part of a Network of Executive Women …


Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner Jan 2021

Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner

Walden Dissertations and Doctoral Studies

AbstractResearchers have documented a variety of challenges that worker-owned cooperatives experience as a result of poor management. Most cooperative literature is focused on agriculture economics and cooperative organizations in other countries. The lack of attention in the social science literature on worker cooperatives in the United States reflects a need for further exploration of this business model. Accordingly, this qualitative case study was conducted to explore mismatches in organizational value between the organization and the employee–owners. The goal was to gather the perceptions of employee–owners and managerial personnel that could be leveraged to increase member commitment for a successful worker-owned …


Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot Jan 2021

Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot

Walden Dissertations and Doctoral Studies

High work-related stress negatively impacts workers’ health and productivity in the Nigerian petroleum industry. Supervisors in the Nigerian petroleum industry who lack strategies to reduce work-related stress significantly lose worker health and organizational productivity. Grounded in person-environment fit theory, the purpose of this qualitative multiple case study was to explore strategies Nigerian petroleum industry supervisors use to manage work-related stress. Participants were six supervisors who have successfully used strategies to reduce work-related stress in the Nigerian petroleum industry. Data were collected from semistructured interviews and internal company documents relevant to reducing work-related stress and analyzed using thematic analysis. Three major …


The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster Jan 2021

The Lived Experiences Of Employees Identifying As Belonging Outside Of Workplace Cliques, Patricia O'Neil Foster

Walden Dissertations and Doctoral Studies

Cliques are a naturally occurring phenomenon and have been demonstrated to have adverse outcomes. Workplace cliques can lead to negative behaviors that affect organizational effectiveness. Although the effects of cliques have been studied extensively, a deeper understanding is needed by managers of the experiences of employees identifying as belonging outside of workplace cliques. The research question of this transcendental phenomenological study focused on the lived experiences of employees identifying as belonging outside of workplace cliques formed within their organization’s culture. Using convenience sampling, 15 people who identified as having worked in a situation where there was a clique agreed to …


Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt Jan 2021

Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt

Walden Dissertations and Doctoral Studies

AbstractOrganizational leaders in the United States are encountering significant human capital challenges with the major demographic shift in the U.S. workforce. Critical to addressing these challenges and workplace success is the hiring, retention, and management of knowledge workers, which necessitates the integration of these practices into existing human intellectual capital management (HICM) strategies. This research addressed the need for an understanding of human resource managers’ experiences of the integration of these practices and strategies. The purpose of this qualitative, hermeneutic, phenomenological study was to explore the lived experiences of a purposive sample of 16 human resource managers specific to their …


The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark Jan 2021

The Long-Term Impact Of Intimate Partner Violence On Survivors’ Employment Outcomes, Heather Stark

Walden Dissertations and Doctoral Studies

When women experience intimate partner violence (IPV), subsequent effects could impact their performance in the workplace, including physical illness, absenteeism, lack of focus, financial hardship, and other problems. Little information is available, however, as to whether there are long-term negative effects on the victims’ employment. The purpose of this quantitative study was to compare long-term job success as measured by the dependent variables of job satisfaction, unemployment, underemployment, and job stability among women who have experienced IPV in the past and those who have not. Trauma theory provided the framework for this study. Participants were recruited from women’s organizations and …


Comparing The Moderating Effects Of Military Rank On Absorptive Capacity, Allen Brannan Jan 2021

Comparing The Moderating Effects Of Military Rank On Absorptive Capacity, Allen Brannan

Walden Dissertations and Doctoral Studies

Many tactical-echelon military unit training programs do not reach their stated objectives for growth in organizational skills and increased mission capability due to a less than complete understanding of how the training audience transfers the training program's new knowledge into operational processes. The subsequent squandering of valuable resources, such as time, people, and materials, limits the unit's ability to accomplish its assigned tasks and overall mission. Cohen and Levinthal’s absorptive capacity theory describes how organizations transfer new knowledge. Their theory is applied here to better understand how soldiers in tactical-echelon military units perceive the transfer of knowledge from external sources. …


The Impact Of Job Stressors On Psychological Detachment And Experienced Recovery From The Workplace During Nonwork Hours, Tiffany Scott Ellerbee Jan 2021

The Impact Of Job Stressors On Psychological Detachment And Experienced Recovery From The Workplace During Nonwork Hours, Tiffany Scott Ellerbee

Walden Dissertations and Doctoral Studies

Job stressors and the inability to psychologically detach from work during nonwork hours is a growing problem in the United States. When an employee is unable to psychologically detach from work and recover from the job stressors, it may negatively affect the employees’ performance, job satisfaction, health and well-being. The purpose of this quantitative study was to examine the impact of job stressors on psychological detachment and experienced recovery from the workplace during nonwork hours. This study was based on two theoretical frameworks: Conservation of Resources (COR) theory and Effort-Recovery (E-R) theory. The COR theory is a stress theory that …


Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade Jan 2021

Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade

Walden Dissertations and Doctoral Studies

AbstractThe engagement of millennials in organizations today is growing fast, and they are expected to be major change makers in organizations by 2025. The purpose of this quantitative study was to explore how leadership styles of millennials and gender influence organizational outcomes in terms of extra effort, effectiveness, and satisfaction in business consulting organizations in Lebanon. The theoretical framework was based on the full range leadership model developed by Bass and Avolio. This model focuses on three different leadership styles: transformational, transactional, and laissez-faire. Organizational outcomes is a composite of three subscales including extra effort, satisfaction, and effectiveness. This quantitative …


Personal Initiative Differences Between Combat Arms And Non-Combat Arms Field Grade Officers, Gregory Morris Thomas Jan 2021

Personal Initiative Differences Between Combat Arms And Non-Combat Arms Field Grade Officers, Gregory Morris Thomas

Walden Dissertations and Doctoral Studies

Senior U.S. Army leaders have indicated shortcomings in personal initiative (PI) among Army officers, especially between combat arms and non-combat arms field grade officers. PI is a critical contributor to individual and organizational effectiveness and to the Army’s approach to command and control. However, the Army does not measure PI differences. This quantitative causal-comparative study involved an online, Self-Report Initiative Scale (SRIS) to measure PI. The target population was U.S. Army field grade officers attending resident Command and General Staff School between August 2020 and June 2021. The study used three research questions to address differences in PI scores between …