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Online Reference Question Protocol, Nora Hillyer
Online Reference Question Protocol, Nora Hillyer
Criss Library Faculty Proceedings & Presentations
This presentation first provides a snapshot of internet habits of college-age patrons. Then, following topics are discussed: concerns with online reference; ideas to use online reference to its fullest potential; the human element online; personal space; and language of communication for the online environment; handling rude/impatient users; more issues to consider; and words of advice from veterans
Vsu Students Honored At Ala Conference
Vsu Students Honored At Ala Conference
Georgia Library Quarterly
The article announces the students from the Master Library and Information Science Program at Valdosta State University in Georgia who received awards at the American Library Association (ALA) 2009 Conference in Chicago, Illinois, including the Adelaide Del Frate Conference Sponsorship Award to Kenneth M. Kozel, the ALA Student-to-Staff Program award to Marry L. Miller, and the Spectrum Scholarship to Jennifer Yontz-Orlando.
What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker
What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker
Criss Library Faculty Proceedings & Presentations
Academic libraries are looking for ways to stay relevant to the Millennial/Internetgeneration. At the University of Nebraska at Omaha (UNO) Criss Library, we are conducting a pilot study on mobile computing to provide people to people (p2p) reference services. We will use smart phones and iPhones to interact with students who need information assistance. The study's objectives are the following: 1. Collect data to inform decisions about budgeting, reference services and staffing to re-tool for mobile computing; 2. Identify the audience for mobile computing; 3. Identify the skill sets needed by staff; 4. Create an action plan for redefining the …
Reaching The Net Gen., Carol Tenopir
Reaching The Net Gen., Carol Tenopir
School of Information Sciences -- Faculty Publications and Other Works
Socioeconomic skewing Opening keynote speaker John Palfrey (faculty codirector, Berkman Institute for Internet and Society; professor, Harvard Law School; and coauthor of Born Digital: Understanding the First Generation of Digital Natives ) warned that "one [wrong] perception...is that all young people use technology in the same way and that adults don't use technology." The information tap Within the young, tech-aware group, Palfrey pointed out certain concrete and distinct patterns of information-seeking behavior that signal real change. Because members of this group see their digital identity as merged with their total identity in a "converged environment," they can toggle easily between …