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Law Library Blog (February 2022): Legal Beagle's Blog Archive, Roger Williams University School Of Law

Law Library Newsletters/Blog

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Training Student Workers For Cross-Departmental Success In An Academic Library: A New Model, Kindra Becker-Redd, Kirsten Lee, Caroline Skelton

Library Staff Publications

Many academic libraries rely on a student workforce for everyday operations, interacting with patrons, and assistance with larger projects. Training these students for such multifaceted and customer-service-focused positions can be a challenge. This article traces an overhaul of training procedures made during the transition to a centralized, services desk workflow. All aspects of training a large student workforce, from planning and presentation to assessment, are outlined. Interactive group sessions and peer-to-peer reinforcement of procedures have proven to be most effective in training student workers for varied roles in an academic library.

We Couldn't Do It Without Them! Student Assistants & Volunteers, Jasmine (Vaughan) Cieszynski

Faculty Scholarship – Library Science

In this interactive presentation participants build connections with other members of the library consortium through guided small group discussions about topics related to student assistants. The presenter provides overviews and examples of various topics including traits and activities of effective supervisors, fair questions during hiring, scheduling techniques, training methods, evaluating student assistants, innovative student assistant positions at Benner Library (Olivet Nazarene University), and recognition and retention methods.

Wikifying Your Workplace, Audrey Defrank, Karen K. Hein

Criss Library Faculty Proceedings & Presentations

A presentation on adding an organizational wiki to your workplace drawing upon gardening analogies. What's a Wiki?; Wiki your Work; Sowing the Seeds; Why Wiki?; Your Monitor?; Your Inbox?; Your Shared Drive?; Your Intranet?; Your People?; Choosing a Wiki; Planting; Growing; Weeding; Future Harvests; Criss Library Wiki; Criss Library Wiki Stats; New Crops and Cultivation for Criss Library; Keep Tilling!

Integrated, Embedded, And Case-Based: Selling Library Instruction To The Business School, Leticia Camacho, Andy Spackman

Faculty Publications

Brigham Young University (BYU), located in Provo, Utah, is home to the Marriott School of Management, which has an enrollment of 1,900 undergraduate and 1,100 graduate students. Nearly 75 percent are bilingual, 20 percent speak a third language, and approximately 10 percent are foreign citizens.

In the year 2000, the Tanner Management Library was displaced from the Marriott School and incorporated into the Harold B. Lee Library, BYU’s main campus library. Without a physical presence in the business school, BYU’s business librarians have struggled to remain relevant to a faculty and student body that is increasingly dependent on the Internet …