Digital Commons Network^™

Integrated Service Spaces: New Ways Of Assessing Collaboration., Hector Escobar, Heidi Gauder

Hector Escobar

Many academic libraries have participated in the growing trend in creating unified service desks, where users visit one desk to get help from a variety of library and other campus services. The University of Dayton’s Roesch Library, however, is exploring a different model. It is piloting a service that lends itself to true integration with external departments. Although unified service desks offer the convenience of one-stop assistance, the various units may still act as silos. Service integration facilitates better cross-training and less confusion for students who may need multiple forms of help in one common area. The library began to …

Using Assessment To Leverage Collaboration With The Campus Writing Center, Heidi Gauder, Hector Escobar

Hector Escobar

Purpose

Like many academic libraries, the University of Dayton’s Roesch Library houses a writing center. Currently located on the Library’s 2nd floor, it will soon move and become integrated with the library’s reference service. Since the writing center operates independently from the library (e.g., it is staffed by students and reports to different campus administrators), the library reference team, comprised of tenure-line faculty librarians, wanted to better understand writing center services. Given that research and writing are often intertwined, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar …

Write Together: Assessing Writing Center Data For Library Collaboration, Heidi Gauder, Hector Escobar

Hector Escobar

Two academic support units, the library and the writing center, will be co-located on the library’s first floor starting Fall 2014. With a mandate to integrate services, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar to the work of reference librarians. Learn how we analyzed the writing center’s consultant reports in order to gain a deeper understanding of their work and prepare for a more effective service integration.

Data Informed Approach: Reinstating An Approval Plan, Leslie Horner Button

Leslie Horner Button

No abstract provided.

Sketching Success: Assessing Learning Outcomes With Concept Maps, Heidi Gauder, Fred W. Jenkins

Heidi Gauder

Learn how one library uses concept maps to conduct both quick and in-depth assessments of student learning. This technique evolved into a more formal assessment with pre- and post-testing for both one-shot instruction sessions and semester-long research classes. After transcribing the concepts to spreadsheets, librarians standardize the terms and map them to ACRL Information Literacy Standards for more rigorous analysis and assessment. Discover how concept maps can be easily utilized for assessment.

Integrated Service Spaces: New Ways Of Assessing Collaboration., Hector Escobar, Heidi Gauder

Heidi Gauder

Many academic libraries have participated in the growing trend in creating unified service desks, where users visit one desk to get help from a variety of library and other campus services. The University of Dayton’s Roesch Library, however, is exploring a different model. It is piloting a service that lends itself to true integration with external departments. Although unified service desks offer the convenience of one-stop assistance, the various units may still act as silos. Service integration facilitates better cross-training and less confusion for students who may need multiple forms of help in one common area. The library began to …

Mapping For Change: Re-Imagining Assessment With Concept Maps, Heidi Gauder, Fred W. Jenkins

Heidi Gauder

Facilitate student creativity and assess information skills at the same time with concept maps. Learn how to administer these easy assessments and analyze them for evidence of learning. The presenters will demonstrate how this assessment technique can be used in multiple situations and how it is possible to transform these maps into results that can be easily understood by stakeholders.

Using Assessment To Leverage Collaboration With The Campus Writing Center, Heidi Gauder, Hector Escobar

Heidi Gauder

Purpose Like many academic libraries, the University of Dayton’s Roesch Library houses a writing center. Currently located on the Library’s 2nd floor, it will soon move and become integrated with the library’s reference service. Since the writing center operates independently from the library (e.g., it is staffed by students and reports to different campus administrators), the library reference team, comprised of tenure-line faculty librarians, wanted to better understand writing center services. Given that research and writing are often intertwined, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar …

Write Together: Assessing Writing Center Data For Library Collaboration, Heidi Gauder, Hector Escobar

Heidi Gauder

Two academic support units, the library and the writing center, will be co-located on the library’s first floor starting Fall 2014. With a mandate to integrate services, the library was particularly interested in learning how the writing center addressed the evaluation, integration and attribution of sources, tasks similar to the work of reference librarians. Learn how we analyzed the writing center’s consultant reports in order to gain a deeper understanding of their work and prepare for a more effective service integration.

Review Of An Action Plan For Outcomes Assessment In Your Library, By Peter Hernon And Robert E. Dugan, Fred W. Jenkins

Fred W Jenkins

No abstract provided.

Orcid @ Cmu: Successes And Failures, Denise Troll Covey

Denise Troll Covey

Curriculum Mapping As A Strategic Planning Tool (Post-Print Proof), Susan [Gardner] Archambault, Jennifer Masunaga

Susan Gardner Archambault

Data Visualization As A Communication Tool, Susan [Gardner] Archambault, Joanne Helouvry, Bonnie Strohl, Ginger Williams

Susan Gardner Archambault

Curriculum Mapping As A Strategic Planning Tool (Post-Print Proof), Susan [Gardner] Archambault, Jennifer Masunaga

Jennifer Masunaga

Measuring The Research Readiness Of Academic And Research Librarians: A Project Report Of The Institute For Research Design In Librarianship, Kristine R. Brancolini, Marie R. Kennedy

Kristine R. Brancolini

Mapping For Change: Re-Imagining Assessment With Concept Maps, Heidi Gauder, Fred W. Jenkins

Fred W Jenkins

Facilitate student creativity and assess information skills at the same time with concept maps. Learn how to administer these easy assessments and analyze them for evidence of learning. The presenters will demonstrate how this assessment technique can be used in multiple situations and how it is possible to transform these maps into results that can be easily understood by stakeholders.

Assessing Data Linking In Transportation Technical Reports, Lisa Zilinski, Paul Bracke, David Scherer

Lisa Zilinski

In 2013, the Purdue Libraries partnered with the Joint Transportation Research Program (JTRP), a collaboration between Purdue University and the Indiana Department of Transportation (INDOT), to incorporate the publication of research data sets into the technical report publication process. This project extended an existing process, developed in partnership between the Purdue Libraries, Purdue University Press, and JTRP, which leveraged Purdue's institutional repository to replace artisanal production processes with a more professional approach (Zilinski, Scherer, Bullock, Horton, & Matthews, forthcoming; Newton, Bullock, Watkinson, Bracke, & Horton, 2012). The existing workflow focused on production of textual documents, but did not address opportunities …

Establishing Twenty-First-Century Information Fluency, Jennifer Sharkey

Jennifer Sharkey

In an effort to infuse information fluency into programming and curriculum, consideration of the learning environment and methods for integrating technology is essential.

Pda, Ebooks, Print Books Usage And Expenditures: Knowledge Ecosystem Remix, Antje Mays

Antje Mays

This article presents data-rich finding of a comprehensive follow-up study on the patron-driven/demand-driven ebook acquisitions (DDA) plan chronicled in two prior articles from the DDA ebook plan's October 2011 inception. Into the third fiscal year, print vs. ebook usage preferences have begun to emerge.

Assessing The Research Process Improves The Product: Results Of A Faculty-­Librarian Collaboration, Divonna M. Stebick, Janelle L. Wertzberger, Margaret E. Flora, Joseph W. Miller

Janelle Wertzberger

When an education professor and a reference librarian sought to improve the quality of undergraduate student research, their partnership led to a new focus on assessing the research process in addition to the product. In this study, we reflect on our collaborative experience introducing information literacy as the foundation for undergraduate teacher education research. We examine the outcomes of this collaboration, focusing on the assessment of the process. Using a mixed methods approach, we found that direct instruction supporting effective research strategies positively impacted student projects. Our data also suggest that undergraduate students benefit from not only sound research strategies, …

A Tale Of Two Repositories: The Brockport Full Service Model, Kim L. Myers

Kim Myers

There are several models for staffing an Institutional Repository. This presentation discusses the full time manager - full service option that The College at Brockport has chosen. The importance of signature collections and communicating with your stakeholders are also discussed. You can view the presentation given by my fellow panelist, Joshua Beatty, from Plattsburgh here: http://digitalcommons.plattsburgh.edu/lis/3/ .

Benchmarking And Pondering Aserl Interlibrary Loan Operations, 2010 And 2013 (Executive Summary), David P. Atkins, Judy Greenwood, Pam King

David P Atkins

In 2010 and 2013, members of the Association of Southeastern Research Libraries (ASERL) were surveyed to identify benchmarks and programs to support resource sharing. This study compared and contrasted the two surveys using mixed methods data analysis in assessing performance and identifying challenges and trends in interlibrary loan (ILL) operations.

Response rates varied: 2010 = 84%; 2013 = 74%. This report also uses ILL filled volume data collected annually by ASERL. This summary presents the following findings and implications: transaction volumes; staffing levels; campus document delivery; issues and challenges; and ILL organizational schemes. ASERL can use these issue areas as …

How To Read 200,000 Publications: Vivo And The Intelligent Evaluation Of Scholarship, John Mark Ockerbloom, Anne Seymour

John Mark Ockerbloom

VIVO and the data that it manages enable a variety of new mechanisms for analyzing and evaluating the scholarship of individuals and organizations. These mechanisms provide both opportunities and dangers.

As critics of overuse of impact factors, magazine rankings, and student survey scores know, it can be tempting to rely on short-cuts. Aggregation and automated analysis of readily available data, used wisely, can reveal important information that can help assess and improve scholarly impact. Used unwisely, however, it can replace the thoughtful assessment of scholarly quality with quick comparisons of mechanically-generated scores that may have little to do with the …

Aserl Interlibrary Loan Best Practices Survey, 2013, David P. Atkins, Judy Greenwood, Pam Whaley

David P Atkins

This is a library and information needs assessment survey of the Association of Southeastern Research Libraries and ASERL's partner institutions. The results will assist ASERL in identifying programming and project areas to support resource sharing. This survey is an updated reprise of ASERL's 2010 ILL survey.

Sketching Success: Assessing Learning Outcomes With Concept Maps, Heidi Gauder, Fred W. Jenkins

Fred W Jenkins

Learn how one library uses concept maps to conduct both quick and in-depth assessments of student learning. This technique evolved into a more formal assessment with pre- and post-testing for both one-shot instruction sessions and semester-long research classes. After transcribing the concepts to spreadsheets, librarians standardize the terms and map them to ACRL Information Literacy Standards for more rigorous analysis and assessment. Discover how concept maps can be easily utilized for assessment.

What Are We Really Doing To Market Electronic Resources?, Marie R. Kennedy

Marie R. Kennedy

Purpose: This research identifies which marketing activities libraries are using to promote electronic resources and examines how libraries are measuring the successes or failures of their marketing plans.

Methodology: This research analyzes the literature published in library science on marketing techniques for electronic resources in use at libraries; the corpus is composed of 24 documents published from 1994-2009. The literature is qualitatively analyzed to determine the techniques in use, the libraries’ goals, targeted groups, budgets, and assessments of their marketing plans.

Findings: Thirty-eight unique marketing techniques were discovered in the 24 documents consulted for this research. The four most popular …

The Rubric: An Assessment Odyssey, Elisa Slater Acosta, Susan [Gardner] Archambault

Elisa Slater Acosta

No abstract provided.

The Foundations Of Student Affairs: A Guide To The Profession, Dallas Long

Dallas Long

Student affairs is a large, complex area of campus operations and is comprised of many departments with professionals from a wide variety of educational backgrounds. Long provides a short history of the student affairs profession, followed by an overview of the departments in a typical student affairs division and the responsibilities and goals of the professionals in those departments. Long also describes the values that guide the work of student affairs professionals and the contemporary challenges they face.

Secret Shoppers In The Library, Jennifer Link Jones

Jennifer L. Jones

Purpose: Like many libraries, Georgia State University (GSU) Library consistently evaluates most of its services and resources, but the provision of high-quality reference service is assumed more than it is measured. As part of its fiscal year 2010-2011 Institutional Effectiveness Assessment Plan, GSU Library committed to investigating the quality of reference services provided by library employees in order to get a better picture of this core, and under-assessed, function of the library.

Design/Methodology/Approach: In 2009, the library evaluated customer service skills of library employees using the secret, or mystery, shopper approach often used in retail establishments in the private sector. …

Ipads As Clipboards: Simple, Portable Assessment, Jennifer Link Jones

Jennifer L. Jones

Purpose: Ongoing, systematic assessment can be a challenge for many libraries. Traditional methods like surveys can be time-consuming for researchers to develop and test and are easy for populations to ignore and delete from their inboxes. Scheduling interviews, focus groups, and usability tests with students and their unpredictable schedules can be a hassle. Georgia State University (GSU) Library sought innovative ways of gauging the perceptions, preferences, and satisfaction of its students, while addressing some of these assessment challenges. After participating in a campus iPad pilot program with Freshman Learning Communities, the library was allowed to keep its assigned iPads in …