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Leadership Traits, Tools, And Practices: Decision Making In A Crisis, Linda M. Murawski

Ed.D. Dissertations

Crises often present complex, uncertain, and unstable situations where routine decision making is not enough. Crises are typically unpredictable yet leaders must prepare to make decisions using a variety of traits, tools and practices. While all leadership is dependent on many factors and subject to many variables, in a crisis, those variables are magnified. Effective decision making during a crisis is a key trait of crisis leaders and is developed over time and with practice.

Using the classic Delphi Technique, the researcher obtained qualitative data from experts in crisis management concerning (a) the difference between non-crisis and crisis decision making, …