Digital Commons Network^™

Covid-19: Threat Or Opportunity For Online Education?, Dimitrios Vlachopoulos

Higher Learning Research Communications

The outbreak of the COVID-19 began in the Wuhan region of China in December 2019. By February 2020, cases of COVID-19 had been detected on every continent. Governments are advising citizens to be prepared for an outbreak in their community. Today, we are globally experiencing closures in schools and universities, postponements or even cancellations of conferences and other organised events, and social distancing. In addition, we have also seen the promotion of flexible ways of studying and working to hinder the rapid spread of the virus. This position paper aims to reflect on where exactly does online education figure into …

Examining The Chinese Approach To Crisis Management: Cover-Ups, Saving Face, And Taking The “Upper Level Line”, Lan Ye, Augustine Pang

Research Collection Lee Kong Chian School Of Business

In 2008, the Sanlu Group, a former giant in the Chinese dairy industry and a quintessential Chinese organization, was confronted with the melamine-contaminated milk crisis. Its products were blamed for causing at least six babies' deaths and damaging the kidneys of about 294,000 babies. Sanlu was criticized for its crisis handling, which resulted in its collapse several months later. Using the contingency theory of strategic conflict management and Coombs' typology of crisis communication strategies, this study explored Sanlu's crisis management as a mirror to understanding the Chinese approach to crisis management. Findings showed that influenced by political, social, and cultural …

Communicating Crisis: How Culture Influences Image Repair In Western And Asian Governments, Yvonne Siew‐Yoong Low, Jeni Varughese, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises. Design/methodology/approach: Textual analyses are presented of communication of Hurricane Katrina and Typhoon Morakot by the Taiwanese and US governments, respectively. Findings: Faced with similar accusations of slow response, the Asian culture, represented by the Taiwanese Government, used predominantly mortification and corrective action strategies. The Western culture, represented by the US Government, used predominantly bolstering and defeasibility and a mixed bag of other strategies such as shifting …

Rebuilding A Professional Athlete's Reputation After A Scandal: Refining Public Relations Techniques, Ashley Johnson

Journalism

No abstract provided.

Recovering From Hurricane Katrina: Small Business Owners Conquer Katrina: A Mixed Methodology Study, Penny Madonna Adams

Dissertations

On August 29, 2005, residents of Alabama, Louisiana, and Mississippi's Gulf Coast Regions faced death and destruction as Hurricane Katrina made landfall. The hurricane presented numerous challenges to the Gulf Coast Region; hence, many residents continue to rebuild more than five years later. Small business owners, in particular, comprise one of the populations hardest hit.

Prior research identified barriers to recovery hindering small business owners post-Hurricane Katrina. The purpose of the current research is to determine how "recovered" small businesses overcame financial barriers post-Hurricane Katrina. This study examines the recovery process from the small business owners' perspective and evaluates the …

Protecting From Brand Burn During Times Of Crisis: Mumbai 26/11: A Case Of The Taj Mahal Palace And Tower Hotel, Melodena Stephens Balakrishnan

University of Wollongong in Dubai - Papers

Purpose – Managing brands during crisis (in the context of terrorism) does not have much historical research and the studies that exist focus on communication. Terrorism is more frequent; not easily prevented; and rarely a top management priority for risk management. The purpose of this paper is to use exiting theory on brand components and architecture to prevent brand burn. Brand burn is defined as the accidental negative impact formed on a brand due to a crisis outside the control of an organization, which may not be perceived as directly related to the organization’s product or management.

Design/methodology/approach – Crises …

Comparing Media Coverage Of The Gulf Oil Spill In The Us And Uk Implications For Global Crisis Communication, Sarah Crytzer

Electronic Theses and Dissertations

The following research is a content analysis of 114 articles written by the American and British news media outlets in the first month following the BP Gulf oil spill in April 2010. The goal of the research was to identify any dominant frames evident in the reports and to compare the two countries to see if there was a difference in the dominant frames used. Positive, negative, and neutral tones were also evaluated to determine if there was a difference between the countries. The results show that both countries reports predominantly used an ecology and action frame, while British media …

Leadership Traits, Tools, And Practices: Decision Making In A Crisis, Linda M. Murawski

Ed.D. Dissertations

Crises often present complex, uncertain, and unstable situations where routine decision making is not enough. Crises are typically unpredictable yet leaders must prepare to make decisions using a variety of traits, tools and practices. While all leadership is dependent on many factors and subject to many variables, in a crisis, those variables are magnified. Effective decision making during a crisis is a key trait of crisis leaders and is developed over time and with practice.

Using the classic Delphi Technique, the researcher obtained qualitative data from experts in crisis management concerning (a) the difference between non-crisis and crisis decision making, …

Community Down: The Loss Of Sergeant Joe Bergeron, John Edward Helcl Ii

All Graduate Theses, Dissertations, and Other Capstone Projects

What local government officials, administrators, and staff can expect and how to can help in the aftermath of a peace officer’s line-of-duty death within their community.

Crisis Management Post Hurricane Katrina: A Qualitative Study Of A Higher Education Institution's Administrators' Response To Crisis Management, Steven Lee Mccullar

LSU Doctoral Dissertations

From campus shootings to mass prolonged campus closures in the Gulf Coast due to Hurricanes Katrina and Rita, the past decade has seen an increase in high profile crises at higher education institutions. Louisiana State University was one of the institutions impacted by Hurricanes Katrina and Rita in 2005. After the experience, university administrators created an Emergency Operation Center and a new plan for how to handle campus crises. In 2008, LSU administrators had an opportunity to test their full scale plan with the landfall of Hurricane Gustav. In this study, university administrators from LSU were interviewed about their experiences …