Digital Commons Network^™

Exploring The Influence Of Management Communication Behaviors On Employee Engagement, Alicia J. Hart

Walden Dissertations and Doctoral Studies

An engaged workforce can increase organizational productivity and decrease employee turnover. Current research on employee engagement exists, yet little research exists on how the communication behaviors of management affect employee engagement. Guided by the conceptual framework of systems theory and communications theory, an exploration of the influence of management communication behaviors on employee engagement was conducted. A descriptive research design helped explore the influence of management communication behaviors on employee engagement within local, government entities of the Tidewater, Virginia, area. Data included semistructured interviews with 23 participants (11 managers and 12 employees). Data analysis occurred using the modified van Kaam …

Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv

Walden Dissertations and Doctoral Studies

The high failure rates of change initiatives threaten the sustainability of commercial printing operations. The focus of this qualitative multicase study was to research the strategies commercial printing managers use to succeed in gaining frontline employee buy-in during change initiatives to improve productivity and profitability in a manufacturing environment. The participants included four commercial printing managers from the Midwestern United States. Each manager had implemented successful change initiatives in the past 2 years and maintained profitability of the business for 12 months before the study. McGregor's (1960) Theory Y served as the basis for the conceptual framework. Data collection included …

Generational Growing Pains As Resistance To Feminine Gendering Of Organization? An Archival Analysis Of Human Resource Management Discourses, Kristen Lucas, Suzy D'Enbeau, Erica P. Heiden

Faculty Scholarship

Guided by a feminist communicology of organization framework, we examine generational growing pains by analyzing discourses appearing in HR Magazine at three different points in time, which approximately mark the midpoint of Baby Boomers’, Gen Xers’, and Millennials’ initial entry into the workplace. We reconstruct historically situated gendered discourses that encapsulate key concerns expressed by human resource management professionals as they dealt with younger generations of workers: Personnel Man as Father Knows Best (1970), Human Resource Specialist as Loyalty Builder (1990), and Talent Manager as Nurturer (2010). We propose that frustrations expressed by older generations about Millennials may not be …

Organizational Change In Volunteer-Based Organizations: Communication Change Strategies In Church Congregations, Daniela Viviana Fuentes Riffo

Masters Theses & Specialist Projects

The current study fills a gap in the communication and management literature by providing additional insight regarding the effective communication strategies used by church leaders during organizational change. The researcher sought to find out how beliefs held by church members predicted their receptivity to change and their intent to leave their organization. Participants from diverse church denominations (N = 208) completed an online survey questionnaire asking them to think about a particular change they had experienced in their current or former church. The results of statistical analysis showed: (a) Church members´ beliefs regarding discrepancy, efficacy, principal support, and valence, positively …

Stories Of Journalistic Careers: From Serial Killers To The Changing Nature Of Journalism, Linda Hughes-Kirchubel

Open Access Theses

A career narrative is a story that helps a person define who she is, and how she should act, within the context of career (Meijers & Lengelle, 2012). This thesis is an analysis of three distinct, yet related, career narratives: a metanarrative, a mesonarrative, and a micronarrative. I examine the field of journalism through metanarratives that reflect the sea-change brought about by the advent of the Internet and the production of on-demand news (see 111th Congress, 2009; Rainey & Wellman, 2012; Weldon, 2008). Using the story of two serial killers, I show how the industry has begun to think differently …

Volatile Congregations : Crisis Sensemaking In A Southern Baptist Church, Brandon Douglas Bannon

LSU Doctoral Dissertations

The primary purpose of this study was to test the assertion that Sensemaking Theory is an appropriate lens to understand church crisis by highlighting the role of communication as a central aspect of the sensemaking process. In addition, through the application of Sensemaking Theory, the secondary goal was to assist congregations as they try to avoid the negative consequences of church splits. The analysis utilized in the current study was specifically selected to develop a history of participant interpretation within a church in order to determine how members made sense of the crisis. To that end, this study followed the …

Library Impact Statement For Prs 300, Margaret J. Keefe

Library Impact Statements

Library Impact Statement for PRS 300. No new resources are required to suppoer the new course. Responding faculty member: Margaret J. Keefe. Requesting faculty member: Lynn Derbyshire.

Coaching Efficacy With Academic Leaders: A Phenomenological Investigation, Deanna Lee Vansickel-Peterson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

The purpose of this psychological phenomenological research was to understand the efficacy of life coaching from the perspective of academic leaders. To date, not one investigation or attempt has been made towards the above stated purpose. This study includes a theoretical overview and a review of the coaching literature from Socrates (469-399 BC) to current day Humanistic theory presented in part by Roger (1902-1987).

This process included data collection from five academic leaders who have been coached for at least two years. Levels of analysis of 365 statements, quote and/or comments produced finding of efficacy in life coaching with academic …

Using Critical & Creative Thinking To Enhance Productivity In Integrated Marketing Communications Meetings And Procedures, Ashley N. Smith

Critical and Creative Thinking Capstones Collection

This paper provides a teaching model for how to effectively incorporate Critical and Creative Thinking (CCT) methods into a business setting to initiate organizational change. I developed a workshop on workplace meetings based on the imperfections of the marketing team at “ICS.” The workshop touches on CCT methods that are needed in order for organizations to change. I also integrated CCT methods into the Integrated Marketing Communications (IMC) Procedure to enhance productivity and produce results. Integrated marketing is made up of many pieces of the media field, but often the participants in IMC are searching for the same end result. …

An Organizational Communication Perspective On The University: Understanding How Individuals Constitute Organizations, Charles Ritchie Woffinden

Boise State University Theses and Dissertations

Change in the university has been the topic of recent discussion in contemporary business, popular, and academic literature. This thesis uses organizational communication theory and literature to examine how communication constitutes what we know as the university. This perspective provides an analytical lens to confront the organizational questions central to contemporary ideas surrounding the university. Furthermore, it generates new ways of viewing current issues, debates, and contestation regarding its constitution. This thesis examines the role of communication as a powerful process, and the agency of each individual in creating, recreating, and transforming the university.

To understand the constitution of the …

Personality, Emotion And Judgment In Virtual Environments: A Theoretical Framework, Steven A. Murphy, Michael J. Hine, Nathaniel C. Lupton, John M. Zelenski

Faculty Publications

As organizations become increasingly reliant on distributive technologies, the processes that underpin the effective functioning of employees in virtual environments require systematic examination. This article provides a theoretical framework for studying personality, emotion and judgment in virtual environments. The communication media characteristics, social context, and individual traits and states are presented to portray the dynamic nature of judgment formation in a virtual environment. We argue that media characteristics, combined with personality, motivation and emergent social contexts serve to shape emotions and resultant judgments. By integrating the Information Systems (IS) and Organizational Behavior/Psychology literatures, we chart a course for research examining …

Mentoring Dialogues: An Investigation Of The Dialectical Tensions And Management Strategies In Mentoring Relationships, Paul J. Kosempel

Electronic Theses and Dissertations

In the past 30 years, mentoring has gained perhaps the largest recognition of any phenomenon related to career success. Much of the current research that has explored mentoring relationships has been conducted in fields other than communication studies, although better communication is often the recommended solution to improve mentoring. The majority of research has focused on the outcomes of mentoring relationships, rather than the process of mentoring relationships. Mentoring has also not been studied through a relational dialectics perspective. This study explored the communication dynamics within mentoring relationships through a relational dialectics theoretical lens. The study utilized multiple methods including …

Navigating The Paradoxes Of Working From Home, Susan L. Rosiek

ETD Archive

Many of today's organizational employees are turning to flexible work programs, such as telework, to help them balance their work and life responsibilities. Previous research indicates working from home has positive effects, but the same research reveals telework can have a negative impact on work-life balance. There are gaps in the amount and variety of theoretical development in the area of telework. The goal of this research study was to extend the scope of telework analysis beyond technology use by exploring the various tensions teleworkers encounter when working from home, learn how teleworkers alter their communication practices to deal with …

Communicating The Modern Entrepreneurial University In The 21st Century: A Case Study Of Academic Capitalism And Media Messaging In The Pursuit Of Revenues And National Prominence At Louisiana State University, Charles F. Zewe

LSU Doctoral Dissertations

American public universities have passed through three stages of development: the religious, the philanthropic/land-grant, and the federal research university. Squeezed by government budget cuts and demands for more money to pay for research and faculty raises, U.S. higher education has entered a fourth phase, the entrepreneurial university. Public universities are increasingly capitalizing on the intellectual property of their faculty and students to sustain themselves and expand. Administrators spout free-market rhetoric as faculty attempt to commercialize research by creating spin-off companies. Using Louisiana State University as a case study, this dissertation, applies a combination of organizational knowledge creation and resource dependence …

A Model Of Organizational Responsiveness To Stakeholders, Caron Chess

RISK: Health, Safety & Environment (1990-2002)

Dr. Chess explores the relationship between risk management and risk communication and its affect on an organization/stakeholder relationship.

The Cowl - V.33 - N.12 - Dec 10, 1980

The Cowl

The Cowl - student newspaper of Providence College. Vol 33 - No. 12 - December 10, 1980. 16 pages.