English Language Challenges Faced By Licensed Guide Interpreters In Japan, Naoko Tanaka

International Journal of Tour Guiding Research

This study investigates the challenges licensed guide interpreters in Japan encounter related to using the English language by examining foreign language tour guides’ use of English through interviews and surveys. The findings reveal that guides prioritise effectively conveying information and cautionary points to guests. They adjust their speaking speed, pronunciation, volume, vocabulary, and sentence structures to ensure easy understanding. Approximately 80% of the vocabulary used is at or below B2 level of the Common European Framework of Reference for Languages (CEFR), indicating the issues which non-native speakings guides face. Moreover, they use various methods to confirm understanding, such as repeating …

Exploring The Potential Of Halal Tourism In A Non-Muslim Destination: The Case Of Portugal, João Domingues, Sofia Almeida

International Journal of Religious Tourism and Pilgrimage

Halal Tourism has emerged as one of the most rapidly growing and auspicious market segments within the tourism industry. The main goal of this study is to ascertain whether Portugal has the necessary capabilities to develop a sustainable and competitive halal tourism market and if it can attract Muslim travellers. This research applied a qualitative methodology based on in-depth interviews with representatives of businesses companies and institutions from various subsectors of the tourism industry. Moreover, a netnographic technique was applied to gather secondary information. The results reveal that despite Portugal having full potential and all the conditions to develop halal …

Religious Tourism At Tana Chirkos & St. Kirstos Semra: Contemporary Issues And Prospects For Sustainable Tourism, Dagnachew Nega

International Journal of Religious Tourism and Pilgrimage

Religious tourism is not a new phenomenon or new practice. It has recently received considerable attention in both academia and the public at large. However, even though Ethiopia is endowed with a variety of religious tourism activities, its contemporary issues, and future prospects haven’t been utilised, outlined and managed. In the Amhara region, in the South Gondar zone, Tana Chirkos and Kirstos Semra are among the outstanding sites where lots of religious travellers are going and religious tourism activities are held. Thus, this study stands with the general objective of investigating the issues and future prospects of religious tourism development …

Learn From The Past, Covid-19 And Beyond: The Case Of Türkiye, Gül Erkol Bayram, Ali Turan Bayram, Melike Sak

Journal of Mediterranean Tourism Research

The tourism sector has a delicate balance that is affected by its era. Political, economic, sociological problems and events affect the course of tourism, and when necessary, they can stop tourism movements. Epidemics affect tourism negatively. Covid-19 has a very different feature in terms of its effects on world tourism. In this context, the study examines the effects of Covid-19 on world and Turkish tourism. Within the scope of the study, related literature was reviewed, the effects of Covid-19 on world and Turkey tourism were examined with a qualitative approach. As a result, it can be expressed that travel restrictions …

Editorial: Navigating Hospitality's Diverse Horizons, Faizan Ali

Journal of Global Hospitality and Tourism

In the ever-evolving landscape of global hospitality and tourism, the second issue of Volume 2 of the Journal of Global Hospitality and Tourism embarks on an intellectual journey to explore pressing matters at the intersection of travel, management, culture, and inclusivity. This issue, encompassing a rich array of research papers and viewpoints, delves into multifaceted themes that resonate with the multifarious dimensions of our industry.

Diversity And Employees’ Challenges In The Workplace: The Case In Selected Resorts In Calamba City, Laguna, Philippines, Mark Gabriel Aguilar, Rizza Fonacier, Andrea Duldulao, Shella Marie Pangilinan, Jeanella Mae Paz, Sheryll Cruz, Trisha Mae Nicole Marticio, Vivialyn Pecayo

Journal of Global Awareness

With present issues pertaining to discrimination and underrepresentation, the growing demand towards equality and equity in society as reflected in legislative bills being filed, street demonstrations, and organized programs, and the number of studies that confirms higher productiveness of diverse workplaces, employers are expected to evaluate prospective employees' socio-demographic profiles aside from knowledge, skills, and personality. This has led to this study that aims to develop a conclusion if the workplace in the tourism industry, resort establishments in Calamba City, Laguna, embraces diversity, as well as to know the challenges that employees experience in working with colleagues who have different …

Tourism And Crisis: Comparing The Impacts Of Covid-19 And Natural Disasters On The Hajj And Umrah Industry, Udin Supriadi Dr, Mohammad Rindu Fajar Islamy Mr, Ahmad Fuadin Mr, Muhammad A. Rahkman Mr

International Journal of Religious Tourism and Pilgrimage

This study aims to compare the impact of the Covid-19 Pandemic and Natural Disasters on the Hajj and Umrah industries. This pilgrimage substantially contributes to foreign exchange earnings; therefore, the negative potential caused by disasters must be a significant concern for policymakers in this sector. In recent years, religious-based tourism, especially the hajj and umrah (the out-of-season pilgrimage to Mecca), has experienced significant rise of demand worldwide. To explore the impact of various disasters on this industry, using the purposive sampling method, semi-structured interviews were conducted with travel agents in Bandung over the course of two months. The findings from …

An Evaluation Of The Attitudes Towards Sustainable Tourism Development: The Case Of Urgup, Duygu Bora, Mehmet Bahar

University of South Florida (USF) M3 Publishing

The limited number of resources that humanity has creates the responsibility of protecting those resources and transferring them to future generations. It is vital that the natural, cultural and historical assets that form the basis of the tourism sector can be sustained without being consumed by excessive use. Research is aimed to investigate the attitudes of the local people, one of the key stakeholders of tourism, towards sustainable tourism development. Research population consists of local people living in Ürgüp destination, which hosts thousands of national and international tourists every year. According to the data obtained from the study, it has …

Cultural Tourism, Religion And Religious Heritage In Castile And León, Spain, Miguel González-González, Óscar Fernández-Álvarez

International Journal of Religious Tourism and Pilgrimage

Tourism is a driving force of the economy for many countries around the world. The large number of architectural and intangible World Heritage Sites have consolidated those countries in their strong positions as cultural tourism destinations. Within cultural tourism, religious tourism is particularly prominent. This work focuses on Spain and specifically on some of its regions which lack beaches but possess a wealth of religious cultural heritage, such as Castile and León, which have viewed such heritage as an asset to attract a different kind of tourist. The objectives of this study are to highlight the value of religious heritage …

Service Quality Measurement In Indian Hotels:Factor Structure & Scale Validation, Nasir Mohd, Adil Mohd

Management Dynamics

With the rapid growth of hospitality industry, many hoteliers have developed their online capabilities and evolved into competitive dual-channel service providers. In such a case, strategic consumers have more options to book a hotel enabling them to choose the best time and the best channel. This study aims at measuring service quality being offered by traditional hotels in Allahabad with the help of SERVPERF model. Besides, it also attempts to investigate the dimensionality, item structure and psychometric properties of the SERVPERF scale in Indian hotel industry. Findings reveal that SERVPERF scale fails to hold all the original items and hence, …

Editorial: The Inaugural Issue Of Journal Of Global Hospitality And Tourism, Faizan Ali, Seden Dogan

Journal of Global Hospitality and Tourism

“Quality is never an accident. It is always the result of an intelligent effort” - John Ruskin

It is our pleasure to publish the inaugural issue of the Journal of Global Hospitality and Tourism (JGHT). This new journal aims to provide an intellectual platform and ideas for international scholars, by promoting studies related to global hospitality and tourism. Editorial policy of JGHT focuses on publishing original research articles, review papers and communications that identify, explain, analyze, and review real-world business phenomena/issues.

Our vision is to make JGHT as one of the most innovative, proactive, and creative journals in our field …

The Importance And Role Of Digital Marketing In The Preference Of Touristic Products In Turkiye, Gul Yilmaz, Neyir H. Tekeli

University of South Florida (USF) M3 Publishing

OVERVIEW

The rapid development of technology all over the world, the widespread use of the Internet in all areas has enabled consumers to benefit from digital marketing in their product purchasing activities. Tourism companies use digital platforms and channels for promotional purposes in touristic product marketing to reach potential tourists. Young people who are familiar with the technology make their hotel reservation or car rental preferences for the time period they need through digital platforms. They always take into account the so-called electronic advice (e- WOM) messages before selecting the destination. Tourists can easily examine the virtual images of the …

The Use Of Travel Guidebooks By Tourist Visiting Yogyakarta, Gabriela Intani Putri, Ike Janita Dewi

ASEAN Marketing Journal

This research aims to know to what extend tourist use travel guidebooks for their visit to Yogyakarta, as one of tourism destination in Indonesia. This research was conducted by taking tourist who has been to or during their visit to Yogyakarta. Qualitative interviews with three travel experts precede this research in order to gather the purpose of using travel guidebooks by tourist visiting Yogyakarta. The results are 31 purposes of using travel guidebooks. After conducting factor analysis and reliability tests, seven factors comprising 26 statements were extracted which are: functional needs, forward-looking needs, learning needs, autonomy needs, tension reduction needs, …

Travelling To The Inner Self: Tourism, Buddhism And Sustainability In The Alpine Area, Tatjana Thimm

International Journal of Religious Tourism and Pilgrimage

This paper examines the interdependencies of tourism, Buddhism and sustainability combining in-depth-interviews with Buddhism experts and non-participant observation in a mixed-method approach. The area under investigation is the Alpine region of Austria, Germany and Switzerland, since it is home to Asian and Western forms of Buddhism tourism alike. Results show that Buddhism tourism as a value-based activity on the one hand is not commercial, but since demand is rising, on the other hand tendencies towards more commercial forms can be observed. As a modest form of activity Buddhism tourism does not shape the landscape of the Alpine area and by …

Factors That Prevent Participation Of Tourists In Online Co-Creation Activities, Resat Arica, Feridun Duman, Abdulkadir Corbaci

University of South Florida (USF) M3 Publishing

The study aimed to identify the factors that prevent tourists from participating in online co-creation activities. With this aim, the study sample was selected from the tourists who travelled to Istanbul, who did not participate in co-creation. The data were collected through the questionnaire technique, then, analyzed with descriptive and exploratory factor analysis. The findings of the study showed that three factors prevented the tourists from participating in online co-creation activities. These factors were named as (i) lack of knowledge, (ii) lack of participation in social communication networks, and (iii) personal perceptions of co-creation. Lack of knowledge is the most …

Ethical Perceptions Of Housekeeping Department Employees: A Study In Izmir Province, Tuba Turkmendag, Bayram Sahin

University of South Florida (USF) M3 Publishing

This study aims to determine the ethical perceptions of housekeeping employees. The field research in the study was conducted with the housekeeping department employees of the hotel enterprises operating in the central district of İzmir in Turkey. The quantitative research method was used in the research and the convenience sampling method was used in collecting the data. The frequency analysis, difference analysis, and relationship analysis were conducted through Jamovi software. Research findings show that the ethical perceptions of housekeeping department employees are high. Further, male employees' perceptions of ethics were higher and there was no significant difference according to their …

The Effect Of Covid-19 Phobia On Holiday Intention, Halil Akmese, Ali Ilgaz

University of South Florida (USF) M3 Publishing

Since the day of human existence, millions of people have traveled from their places to different regions for many reasons. A number of negative factors such as war, natural disasters and epidemics damaged this ongoing dynamic structure of tourism with varying extensions. The new type of coronavirus (Covid-19) epidemic that emerged in December 2019 has also affected tourism activities and individuals' intentions and motivations to go on holiday. The main purpose of this research is to measure the effect of Covid-19 phobia on individuals' holiday intentions. The sample of the study was 388 people. In the research, a questionnaire form …

Determination Of Students’ Characteristics And Perspectives About Social Entrepreneurship: A Case Of Anadolu University, Muhammed Kavak, Ipek I. Can, Emre O. Aksoz

University of South Florida (USF) M3 Publishing

Social entrepreneurship enables stakeholders to take innovative and inclusive approaches to social, environmental, and economic problems and to produce solutions to eliminate social injustice. It is not only self-sufficient by providing an economic return, but also offers people the opportunity for a more sustainable common world. Considering that, training of tourism faculty students to develop both entrepreneurial and social entrepreneur characteristics will bring the tourism industry to the forefront and lead to the increase of social, sectoral, and public benefits. Thus, the aim of this study is to examine the social entrepreneurship characteristics and perspectives of students taking tourism higher …

Tourism And Women Empowerment: Empirical Findings From Past Experience And Predictions For The Post-Covid Era, Burcu Turkcan

University of South Florida (USF) M3 Publishing

Tourism industry is one of the major industries of today’s world and hence it is in the forefront of current national and international policies. Tourism is perceived as one of the fundamental engines of economic growth and development due to the fact that it has many contributions to the economy. Moreover, tourism has a dimension of women empowerment which is one of the critical issues of modern world. Hence, researchers and policymakers have begun to pay more attention to the issue of gender discrimination and tourism relationships. There are some direct linkages between tourism and women empowerment, and what is …

What Makes Tourists’ Experience Spiritual?: A Case Study Of A Buddhist Sacred Site In Koyasan, Japan, Kaori Yanata

International Journal of Religious Tourism and Pilgrimage

In postmodern society the importance of traditional religious organisations and practices have declined. As a result, spirituality tends to be sought outside of institutionalised religion. Tourism is seen as one avenue for such spiritual fulfilment. Tourism research commonly frames tourism as a sacred journey and has pointed out that like modern-day pilgrims, tourists seek spirituality through travel. Of course, not all tourist travel is motivated by a search for spirituality, and yet many tourists still describe their travel experiences as spiritual. Therefore, in addition to understanding motivations of travel, the tourist experience is also an important element of making tourism …

Frequency And Use Of Online Travel Sites When Planning A Leisure Vacation, John Salazar, Nancy M. Hritz, Catherine Moorman, Kelli Brunson, Anton Abraham

Journal of Tourism Insights

The growth of online travel agencies has modified how consumers explore possible vacation choices by allowing greater access to the travel and tourism supply chain. This growth also empowers potential travelers to be more discerning when purchasing travel products and services by giving them the opportunity to align their preferences (i.e., price, value, amenity, etc.) with the multiple product offerings available to them via online travel retail sites. This research explores a visitor’s frequency of using online travel sites when planning a leisure vacation and if similarities exist in how frequently these sites are used in the planning process. It …

Moderating Effect Of The Use Of Ewom On Subjective Norms, Behavioural Control And Religious Tourist Revisit Intention, Ofunre C. Iriobe, Elizabeth O. Abiola-Oke

International Journal of Religious Tourism and Pilgrimage

Religious activities are a common topic of discussion on various platforms and online forums in Nigeria. These online interactions shape opinions and attitudes of tourist to a religious destination. The use of electronic word of mouth has become a factor in influencing behavioural intention. Hence, this study investigated the relationship between the use of eWOM and tourist revisiting intention to a religious destination and the effect of the use of eWOM on the relationship between Subjective Norm, Perceived Behavioural control and Revisit intention of visitors to religious destinations.

The hypotheses for the study was tested using a Hierarchical Regression model. …

New Age Visitors And The Tourism Industry, Peter Wiltshier

International Journal of Religious Tourism and Pilgrimage

This conceptual paper establishes a framework for socially constructed research activity to help gauge the intention of travellers in more-developed countries (MDC) of the wealthy and largely affluent North to undertake forms of continuing personal and professional development (CPD) through their travel experiences. Human physiological needs have in large already been achieved for many in more developed countries and exceeded in terms of nourishment and entertainment. Humans are social and societal creatures and in need of realisation of their spiritual, intellectual and societal choices and selections. New spiritual values are threatened by monetarism, by an ‘enveloping outside world’, as Giddens …

”I Thought You Were One Of Those Modern Girls From Mumbai”: Gender, Reflexivity, And Encounters Of Indian-Ness In The Field, Pamila Gupta

Journal of Tourism Consumption and Practice

This paper is a reflection on my experiences of doing fieldwork in Goa, India (1999-2000) from my position as a „halfie‟ anthropologist, born in India, and raised and educated in the United States. I discuss three „significant fieldwork events‟ that shaped how I was perceived by „others‟(locals and tourists) in the field in order to both illuminate and complicate the gendered, racialized, and diasporic postcolonial politics of conducting anthropological research on the topics of tourism and religion. Further, I pose these encounters as dilemmas, not to be resolved but rather to be explored as impacting and complicating the fieldwork process …

Pilgrimage-Tourism: Common Themes In Different Religions, Noga Collins-Kreiner

International Journal of Religious Tourism and Pilgrimage

The paper discusses common themes in different religions regarding pilgrimage-tourism and has four main goals. First, it shows that the boundaries between pilgrimage and tourism have become blurred. Second, it characterises the different changes that have taken place in pilgrimage research in recent years. Third, it re-examines three different pilgrimage case-studies in an effort to draw conclusions pertaining to the ‘pilgrimagetourism nexus’; and fourth, it highlights discrepancies between the ‘old’ paradigm, predicated on the assumption that religious elements lie at the core of pilgrimage, and the results of more recent research on secular models of travel, highlighting alternative and complementary …

Monitoring The Tourism Impact Of A Cultural And Religious Event: A Case Study In Northern Portugal, Carlos Fernandes, Carla Melo, Marta Cardoso

International Journal of Religious Tourism and Pilgrimage

The Pilgrimage of Our Lady of the Agony (Romaria de Nossa Senhora d ́Agonia), in the north of Portugal, draws hundreds of thousands of visitors. Fernandes and Sampaio (2014) suggest that through the years, this event has served to connect residents and visitors alike with the heritage of the region in which the Pilgrimage has become what is arguably one of the biggest regional icons. However, no field research has ever taken place to confirm these claims.

In 2014, a pilot study was carried out using a questionnaire as a basis to evaluate the impact of this event in various …

Multi-Stakeholder Assessment Of A Mobile And Temporarily Interconnected Systems Prototype: People-First Tourism, Fay Cobb Payton, Duarte Morais, Ernie Heath

The African Journal of Information Systems

While tourism has often been proposed as a mechanism for equitable and sustainable development in developing countries, most destination communities remain relegated to the role of passive “tourees” who are unable to participate in economic opportunities often controlled by tourism retail monopolies. Guided by information systems (IS) research on mobile and temporarily interconnected systems (MTIS), this work examines the ubiquitous nature of information services for users on the move. That is, users that are largely dependent on mobile telephones and temporary tourism services. Stakeholder interviews included local South African micro-entrepreneurs from under-resourced rural and peri-urban communities and other national and …

Reflective Epilogue: Concerns In Tourism Safety, Peter Tarlow

International Journal of Religious Tourism and Pilgrimage

No abstract provided.

Tourism And Terror: A Case Study: Israel 1948-2012, Erik H. Cohen

International Journal of Religious Tourism and Pilgrimage

Israel is a popular tourist destination which has by afflicted by varying levels of terrorism against civilians over the course of its history. A longitudinal analysis of data pertaining to tourism and terrorism is undertaken to examine how terrorism affects patterns of tourism. It is found that on the macro-level, tourism to Israel continues to grow although it experiences periodic declines corresponding with times of high terrorist activity. National and religious subpopulations of tourists react differently terrorism at the destination. Overall, Jews are proportionally more likely than non-Jews to continue to visit Israel during times of conflict, but this varies …

The Working Class On Holiday: British Comedy In Benidorm And Classed Tourism, Mark E. Casey

Journal of Tourism Consumption and Practice

In drawing from the popular TV comedy Benidorm this paper seeks to engage with research and discourses held around working class tourism. The paper will at first discuss Benidorm, focusing upon the characters within the show and asking how is social class presented and performed? And ask who or what are we really laughing at? The paper then moves to examine the background to the birth of the package holiday and the development of the mass tourism resort in Spain. It then draws on writing and research focused around social class and tourism, in particular the work of Andrews (2009, …