Digital Commons Network^™

Supervisor-Subordinate Communication In The Contemporary Audit Environment, Devon P. Jefferson

Theses and Dissertations

Just five years ago I was working as an Audit Manager in person (in the office or at the client site), amongst each of my subordinates, which made common work practices like knowledge sharing, responding to questions, and building team morale easy. Since then, remote work has become the new norm, which has significantly changed the communication dynamics between supervisors and subordinates. This dissertation is my personal pursuit to understanding how supervisor and subordinate auditors are currently interacting to achieve desired work outcomes, and identifying specific areas where challenges may exist. I accomplish this objective through four papers, including a …

Essays On The Influence Of Review And Reviewer Attributes On Online Review Helpfulness: Attribution Theory Perspective, Rakesh Guduru

Theses and Dissertations

With the emergence of digital technology and the increasing availability of information on the internet, customers rely heavily on online reviews to inform their purchasing decisions. However, not all online reviews are helpful, and the factors that contribute to their helpfulness are complex and multifaceted. This dissertation addresses this gap in the literature by examining the antecedents that determine online review helpfulness using attribution theory. The dissertation consists of three essays. The first essay examines the impact of authenticity (review attribute) on review helpfulness, showing that the expressive authenticity of a review enhances its helpfulness. The second essay investigates the …

Tied Together, Eiko Nishida

Theses and Dissertations

The paper is about a site-specific installation that questions a viewer’s norms and perspectives, through the use of multilingual newspapers as a sculptural material.

Essays On Behavioral Decision Making In Crowdfunding Environments, Bright Frimpong

Theses and Dissertations

Crowdfunding has revolutionized the world of financing. From entrepreneurs to financially excluded individuals seeking funding for essential projects, crowdfunding provides an expansive platform for project founders to raise needed capital for pending or ongoing projects. In addition to raising capital, founders also use crowdfunding to test market an idea, gain exposure for future funding, gain validation, and build trusting relationships with backers (Zhou et al., 2018). However, the success of crowdfunding is dependent on crowd participation- backer support and funding. The importance of crowd participation in crowdfunding is not limited to project funding, but also building public involvement and support …

Themes And Participants’ Role In Online Health Discussion: Evidence From Reddit, Massara Alazazi

Theses and Dissertations

Health-related topics are discussed widely on different social networking sites. These discussions and their related aspects can reveal significant insights and patterns that are worth studying and understanding. In this dissertation, we explore the patterns of mandatory and voluntary vaccine online discussions including the topics discussed, the words correlated with each of them, and the sentiment expressed. Moreover, we explore the role opinion leaders play in the health discussion and their impact on participation in a particular discussion. Opinion leaders are determined, and their impact on discussion participation is differentiated based on their different characteristics such as their connections and …

Experiencing The Formalness: The Role Of Contextual Cues In Consumers’ Luxury Perception And Lifestyle Preference, Zhenyu Jin

Theses and Dissertations

Formalness, which refers to the sense of seriousness, importance, and significance, is a commonly-encountered experience in consumers’ daily lives and can influence consumer behavior in wide domains. Despite its ubiquitous nature, research on consumer experiences of formalness in marketing settings is limited. This dissertation investigates the sense of formalness in consumer behavior, exploring its antecedents and consequences in sensory marketing, luxury consumption, and consumer lifestyles.

Essay 1 identifies one of the antecedents and consequences of formalness sense by exploring how music used in marketing communications and retail environments can induce a sense of formalness in consumers, which in turn shapes …

The Path To Success In Corporate America For Ethnic Minorities And Underrepresented Groups, Tina Garrett-Ragland

Theses and Dissertations

Workforce diversity continues to expand in organizations across the United States and globally. However, organizations struggle to retain and maintain diverse representation in the workforce. The focus for organizations to ensure they have an established success model for underrepresented populations, specifically ethnic minorities, is a critical strategy for organizations seeking to maintain diverse workforce representation and cultures. Ethnic minorities face many challenges to success, access to opportunities, and the same workplace experiences as their non-ethnic peers (Cole & Salimath, 2013). There have been steps taken to address the challenges created due to the inequities faced by ethnic minorities and underrepresented …

Alaska Native Corporations: Participation, Purpose, And Performance In For-Profit Indigenous Businesses, Kimberly E. Mcginnis

Theses and Dissertations

Alaska Native Corporations (ANCs) were established under the Alaska Native Claims Settlement Act in 1971 to extinguish Indigenous land claims in the state of Alaska, as well as to provide for the economic and social wellbeing of Alaska Natives. However, ANCs’ governance practices and performance record offer a mixed record of their ability to incorporate the voice of their Indigenous shareholders and to fulfill a broad mandate for economic and social wellbeing among Alaska Natives. This exploratory, sequential, mixed methods study examines the relationship between shareholder participation, purpose, and performance in ANCs. Synthesizing theories from multiple domains, this study clarifies …

La Asignación De Género De Los Préstamos En El Sureste De Tejas [The Gender Assignment Of Loans In Southeast Texas], Elsa Guadalupe Magana Orozco

Theses and Dissertations

En esta investigación se examina la asignación de género de préstamos del inglés al español en el Valle del Río Grande de Tejas basándose en 32 entrevistas sociolingüistas del Corpus bilingüe del Valle (Christoffersen y Bessett, 2019). Se han llegado a reconocer tres posibles factores que determinan la asignación de género (masculino o femenino) de los préstamos, tales como el sexo biológico, el género fonológico y el género analógico (Poplack, 1982; DuBord, 2004; Montés-Alcalá y Lapidus Shin, 2011). Los resultados muestran un total de 692 préstamos la mayoría fue asignado el género masculino un 50%, mientras 33% fue asignado el …

Paralinguistic And Rhetorical Capabilities Of Emojis In Marketing Communication, Jacob Christopher Almaguer

Theses and Dissertations

Consumers and social media marketers have over 3,000 emojis at their fingertips. Despite the popularity of emojis on social media, marketing research on emojis remains limited. Extant marketing research on emojis that does exist primarily focuses on the emotional and reinforcement capabilities, a remnant of the limitations of the emoticon ancestor, and largely ignores the additional paralinguistic and rhetorical potential of emojis. In this dissertation, emojis as a paralanguage are explored with a particular focus on the creation of meaning on social media (Essay 1), and emojis as a full (Essay 2) and partial (Essay 3) substitute for text in …

Design And Exploration Of New Models For Security And Privacy-Sensitive Collaboration Systems, Ramandeep Kaur Sandhu

Theses and Dissertations

Collaboration has been an area of interest in many domains including education, research, healthcare supply chain, Internet of things, and music etc. It enhances problem solving through expertise sharing, ideas sharing, learning and resource sharing, and improved decision making.

To address the limitations in the existing literature, this dissertation presents a design science artifact and a conceptual model for collaborative environment. The first artifact is a blockchain based collaborative information exchange system that utilizes blockchain technology and semi-automated ontology mappings to enable secure and interoperable health information exchange among different health care institutions. The conceptual model proposed in this dissertation …

The X-Factor Of C-Suite Executives, Sheila T. Tan

Theses and Dissertations

Organizations rely on C-level executives to make strategic decisions that will impact stakeholders and business performance. These executives are judged based on employee satisfaction, market share, and bottom lines. Some of them perform well at one point but eventually make disastrous decisions. There is still a gap in knowledge on what elements make them decide how they do and what can be done before they are installed to the highest post. This paper investigated common mindsets and belief structures, which will be referred to in this paper as the X-factor, of C-level executives based on the Matrix model as a …

A Dual Perspective Towards Building Resilience In Manufacturing Organizations, Steven A. Fazio

Theses and Dissertations

Modern manufacturing organizations exist in the most complex and competitive environment the world has ever known. This environment consists of demanding customers, enabling, but resource intensive Industry 4.0 technology, dynamic regulations, geopolitical perturbations, and innovative, ever-expanding global competition. Successful manufacturing organizations must excel in this environment while facing emergent disruptions generated as biproducts of complex man-made and natural systems. The research presented in this thesis provides a novel two-sided approach to the creation of resilience in the modern manufacturing organization. First, the systems engineering method is demonstrated as the qualitative framework for building literature-derived organizational resilience factors into organizational structures …

Developing A Basic Formal Supply Chain Ontology To Improve Communication And Interoperability, David Morrow

Theses and Dissertations

Information is crucial to supply chain performance because it is used to make decisions and trigger actions. Organizations across world-class supply chains increasingly use information technology to analyze and process supply chain data. However, supply chain management lacks a common language, making information exchange difficult. An ontology can provide a standardized framework that organizes a given knowledge domain. This research proposes a common language for developing a supply chain ontology that can be built into a basic formal ontology understood by both humans and computers. According to current research, an established and widely used supply chain framework is a good …

An Internatural Communication Study Of Identity Within Nonprofit Animal Shelters, Samentha Emily Sepúlveda

Theses and Dissertations

In a two-part study of this dissertation project, I relied on qualitative research methods to examine the stories of animal shelter employees and volunteers—stories about animal shelters, animal sheltering, and shelter animals—to analyze communication processes that shape staff-identity, organizational-identity, and organizational identification. This project was guided by the communicative constitution of organizations (CCO) approach, which frames communication as not simply something that happens within an organization, but rather argues organization happens in communication. Furthermore, contributing to internatural communication research, this project explored identity and identification from a “more-than human” perspective. Relating CCO and internatural communication to research in this dissertation …

An Examination Of Potential Training Regression Recognition Algorithms For Pilot Training Next, Alex R. Gaines

Theses and Dissertations

The initiative to reduce the Air Forces serious pilot shortage lead to the Pilot Training Next (PTN) program. Under PTN, student pilots progress at an individual rate while making increased use of simulator-based training resources. A previous thesis used data from the first PTN class to conceptualize and prototype a student training flight scheduler. This scheduler did not consider training events required to bring students back to achieved levels of performance if in fact that student performance had regressed. This thesis examines three classes of PTN student data to determine whether student regression in training progression can be detected. A …

Using Deep Learning-Based Framework For Child Speech Emotion Recognition, Gerald N. Onwujekwe

Theses and Dissertations

Biological languages of the body through which human emotion can be detected abound including heart rate, facial expressions, movement of the eyelids and dilation of the eyes, body postures, skin conductance, and even the speech we make. Speech emotion recognition research started some three decades ago, and the popular Interspeech Emotion Challenge has helped to propagate this research area. However, most speech recognition research is focused on adults and there is very little research on child speech. This dissertation is a description of the development and evaluation of a child speech emotion recognition framework. The higher-level components of the framework …

Exploring Academic Leadership In Higher Education Through The Lens Of Leader-To-Member Exchange (Lmx) Theory, Dequies A. Lanier

Theses and Dissertations

A phenomenological study focused on Exploring Academic Leadership in Higher Education Through The Lens of Leader-to-Member Exchange (LMX) Theory, Dequies A. Lanier, 2020: Applied Dissertation, Nova Southeastern University, Abraham S. Fischler College of Education and School of Criminal Justice. Keywords: communication, leadership development, higher education, leader-member exchange, organizational leadership This applied dissertation was designed to explore the communication between higher education leaders and faculty at the department level in the United States at a southeastern higher education institution. The study sought to explore (a) the communication relationship between leaders and followers; (b) commitment to the organization; and (c) suggested communication …

Two Essays Examining Consumer Responses To Product And Service Failures, Sotires Pagiavlas

Theses and Dissertations

This dissertation is comprised of two essays that examine consumer responses to product and service failures. In essay 1, I use the U.S. automobile industry as a backdrop to investigate how consumers respond when their products experience a defect-related failure identified by the manufacturer that necessitates a recall. I develop a conceptual framework to test the impact of a regulator-initiated digital marketing campaign (DMC) on consumer compliance to product recalls. The empirical context is the launch of a nationwide DMC by the U.S. automobile industry’s regulator. The analysis spans 12 quarters of recall completion data pertaining to 296 recalls falling …

Applying Data Organizational Techniques To Enhance Air Force Learning, Jacob A. Orner

Theses and Dissertations

The USAF and the DoD use traditional schoolhouses to educate and train personnel. The physical aspects of these schoolhouses limit throughput. A method to increase throughput is to shift towards an asynchronous learning environment where students move through content at individually. This research introduces a methodology for transforming a set of unstructured documents into an organized TM students can use to orient themselves in a domain. The research identifies learning paths within the TM to create a directed KSAT. We apply this methodology in four case studies, each an education or training course. Using a graph comparison metric and the …

Determinants Of Small Business Innovation Research Performance, Ethan E. Blake

Theses and Dissertations

This analysis shows that the Air Force SBIR Program has seen a high rate of failure (over 91%) in Phase II efforts that have completed funding within the last three Fiscal Years. The Joint Capability Area assignment process and subsequent analysis identified several high and low performing groups. Force Integration, Battlespace Awareness, and Protection JCAs were top performers while Command/Control, Logistics, and Force Application were low performers. Additional analysis showed that small businesses have more than double the commercialization rate of large businesses. The commercialization rates for businesses with 150 employees or fewer is 9% while the rate for businesses …

Developing Ei: Leadership Journeys In Emotional Intelligence, Erin Bric

Theses and Dissertations

Emotional intelligence (EI) has been deemed a critical competency for leaders in today's world. However, there is little information to help OD practitioners, leaders, and organizations understand how leaders can develop these skills in ways that meaningfully and positively impact their teams and organizations. This study examined the journeys of senior leaders as they developed their emotional intelligence. The study addressed two research questions: how leaders perceive they have developed their emotional intelligence throughout their lifetimes and how leaders are continuing to develop their emotional intelligence in their lives and careers. Key themes emerged out of leader interviews and were …

Knowledge And Skill Predictors Of Voice Behavior: Voice As An Upward Influence, Zitong Sheng

Theses and Dissertations

Abstract

In recent years, there has been a growing body of research focused on improving our understanding of employee voice behavior. Yet this literature focuses mainly on factors that influence employees’ decisions regarding whether to speak up (i.e., quantity of voice behavior), rather than factors that influence whether voice behavior turns out to be effective. As a result, job attitudes and personality characteristics have been identified as the major personal factors predicting voice behavior. The current study contributes to the voice literature by viewing voice from an upward influence angle, examining the influences of the quality of content and …

Why We Use A New Currency: The Role Of Trust And Control In Explaining The Perception And Usage Of Bitcoin, Joseph B. Walton

Theses and Dissertations

Social media, e-commerce, global peer-to-peer technologies, and the near ubiquity of computers and smartphones allow people to interact, trust, and exchange value across traditional socio-economic control boundaries and over significant distances. Since the creation in 2008 of a new cryptographic currency system called Bitcoin, a financial technology market sector of about 250 billion USD has rapidly emerged, raising questions about the nature of currency in society and whether new types of non-national money are warranted and viable. This debate has pitted heterodox economic interests against orthodox economic interests while it has rekindled interest in theories that view money as a …

The Moderating Effect Of Media Naturalness On Motivating Language, James Cox

Theses and Dissertations

For decades, the research in communication in organizational behavior has focused on the reduction of uncertainty and consequently so has the research of leadership and computer mediated communication (CMC) (Salancik & Pfeffer, 1977; Sullivan, 1988). Because of this, many of the controversial issues and competing theories of CMC that have in good part centered around the topic of media choice in the context of task performance, which is a reflection of this narrow focus of CMC on uncertainty reduction. Therefore in order to study the more whole form of communication in motivation proposed by Sullivan (1988), a CMC theory is …

The Quality Of Xbrl Structured Financial Statements: An Empirical Examination Of Custom Tags, Aidana Razhap Kyzy

Theses and Dissertations

In 2009 the US Securities and Exchange Commission (SEC) adopted the eXtensible Business Reporting Language (XBRL) system to improve the process by which financial statements can be used. Interactive financial data filed with the SEC using XBRL provides easily readable and comparable financial data, thereby improving transparency and efficiency in the corporate market. SEC rules permit companies to use custom tags in their financial reports in cases when an appropriate element cannot be found in the Financial Accounting Standards Board (FASB) standard XBRL taxonomy. The inordinate use of custom tags may result in a reduction of financial report quality by …

Elements Of Capacity In Hmong Community-Based Organizations, Shuayee Ly

Theses and Dissertations

Capacity building efforts in for-profit and non-profit organizations are thought to be positively associated with increasing organizational effectiveness. As a result, organizational capacity research on non-profit organizations continues to expand as federal funding, charitable giving, and private donations decrease or remain stagnant. With less funding opportunities in combination with the increasing number of non-profit organizations and for-profit organizations competing for scarce resources, how to increase organizational capacity is one area of research scholars are pushing for further analysis. This dissertation continues that analysis through a case study of Hmong mutual assistance associations in Wisconsin and asks: What factors hinder the …

The Influence Of Consumer Inference About A Company’S Motive On Corporate Social Responsibility (Csr) Evaluation, Taehoon Park

Theses and Dissertations

The author investigates the roles of consumer inferences and consumer suspicion in responses to Corporate Social Responsibility (CSR) activities by companies.

Chapter 1 examines how consumers infer a company’s motive for its prosocial activity when the same company is also involved in a socially harmful accident. When a company is involved in both CSR (Corporate Social Responsibility) and CSI (Corporate Social Irresponsibility), consumers can infer the motive for the CSR campaign from the temporal order of these two events. The author further proposes that this effect will be moderated by perceived invested effort in CSR campaign. Specifically, high effort invested …

Fuzzy Inference Systems For Risk Appraisal In Military Operational Planning, Curtis B. Nelson

Theses and Dissertations

Advances in computing and mathematical techniques have given rise to increasingly complex models employed in the management of risk across numerous disciplines. While current military doctrine embraces sound practices for identifying, communicating, and mitigating risk, the complex nature of modern operational environments prevents the enumeration of risk factors and consequences necessary to leverage anything beyond rudimentary risk models. Efforts to model military operational risk in quantitative terms are stymied by the interaction of incomplete, inadequate, and unreliable knowledge. Specifically, it is evident that joint and inter-Service literature on risk are inconsistent, ill-defined, and prescribe imprecise approaches to codifying risk. Notably, …

A Review Of Government Financial Reporting Research Post-Gasb 34 And Investigations Of Gasb 54 Fund Balances, Brent L. Roberts

Theses and Dissertations

My dissertation consists of three studies. My first study builds a literature review of state and local general-purpose government financial reporting research (including bond and financial condition research) after Governmental Accounting Standards Board (GASB) Statement No. 34’s issuance in 1999. The research referenced shows that reporting information after GASB 34 has, and will, continue to shape governmental financial reporting studies.

My second study examines both the rearrangement of governmental fund balance amounts after GASB Statement No. 54 and the factors associated with updated fund balance categories. My pooled ordinary least squares (OLS) regressions show that pre-standard “unreserved” fund balances had …