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The Communication Methods Of The Receptionists And Their Influence On The Customers’ Retention: An Empirical Study On Private Hospitals In Libya, Yousf Ibrahim Aljoudimi Jun 2023

The Communication Methods Of The Receptionists And Their Influence On The Customers’ Retention: An Empirical Study On Private Hospitals In Libya, Yousf Ibrahim Aljoudimi

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

Retention of customers is a focal point of any business, and following a certain retention policy expresses how effective the marketing strategy is. Although the previous studies-especially in the context of the services- focused on how retention is affected by several variables under purchasing behavior theory, they did not address the effect of the communication methods of the receptionists, which play a vital role when communicating directly/indirectly with the customers from the very beginning, during, end served, and retention stages. Therefore, this study is an attempt to bridge this research gap. The main aim of the current study is to …


التلوث الميكروبي والعناصر الثقيلة في بيئة عمل كلية العلوم الهندسية والتقنية ‏‎–‎ جامعة سبها – ليبيا. (لوحة مفاتيح الكمبيوتر كحالة دراسة)‏, Amnah Saber, Asma Abdullah Jun 2022

التلوث الميكروبي والعناصر الثقيلة في بيئة عمل كلية العلوم الهندسية والتقنية ‏‎–‎ جامعة سبها – ليبيا. (لوحة مفاتيح الكمبيوتر كحالة دراسة)‏, Amnah Saber, Asma Abdullah

Palestine Technical University Research Journal

The paper aims to investigate the concentrations of Pb, Cd, Cr and Ag element of as well as microbial contamination in computer keyboard within the work environment at the Faculty of Engineering and Technology Sciences (FETS) at Sebha University, Libya. The results showed that the mean elemental concentrations (mg/g) in the samples were Pb (14.2±12.9), Ag (7.49±1.44), Cr (6.09±2.88) and Cd (4.43±1.48). The most commonly found heavy metals were Pb (44.1%), followed by (Ag 23.3), (Cr 18.9), and (Cd 13.8) %. The concentrations were higher than the limits allowed by EPA 2009. The concentration of Cd also exceeded the European …


مساهمة بعض القياسات الأنثروبومترية والبدنية بالإنجاز الرقمي للسباحة الحرة لمسافة (50) متر لدى ناشئي السباحة في محافظة طولكرم, Maha Jarrad Mar 2022

مساهمة بعض القياسات الأنثروبومترية والبدنية بالإنجاز الرقمي للسباحة الحرة لمسافة (50) متر لدى ناشئي السباحة في محافظة طولكرم, Maha Jarrad

Palestine Technical University Research Journal

This study aims to identify the most anthropometric and physical abilities which contributes with (50)m crawl swimming performance in Tulkarem govrnorate. The measurements of young swimmers aged between (13-15) years old were taken. This study followed the descriptive approach. Nineteen anthropometric measure-ments and five physical abilities measurements as well as timing of swimmers in crawl swimming for (50) m were taken. SPSS was used to analyze the data. The study sample consisted of (39) young swimmers. The study reported a correlation statistically significant at the level of significance (α ≤ 0,05) between some anthro-pometric measurements (body mass, total length, the …


Enhancing Academic Advising In Credit Hours System Using Dss, Alaa Salah Eldin Ghoneim Nov 2021

Enhancing Academic Advising In Credit Hours System Using Dss, Alaa Salah Eldin Ghoneim

Future Computing and Informatics Journal

Academic advising plays a vital role in achieving higher educational institution’s purposes. Academic advising is a process where an academic advisor decides to select a certain number of courses for a student to register in each semester to fulfil the graduation requirements. This paper presents an Academic Advising Decision Support System (AADSS) to enhance advisors make better decisions regarding their students’ cases. AADSS framework divided into four layers, data preparation layer, data layer, processing layer and decision layer. The testing results from those participating academic advisors and students considered are that AADSS beneficial in enhancing their decision for selecting courses.