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An Analysis Of The Records Management Process To Determine The Impact Of Automation On Productivity, David A. Gaines, Trevor J. Nelson
An Analysis Of The Records Management Process To Determine The Impact Of Automation On Productivity, David A. Gaines, Trevor J. Nelson
Theses and Dissertations
This research was performed to study the effects of automation on Air Force records management productivity prior to widespread implementation of Document Librarian. Document Librarian is a software tool developed for Headquarters Air Force Materiel Command HQ AFMC to manage records in accordance with Air Force, Federal, and National Archives and Records Administration NARA regulations, and is currently undergoing developmental testing. One organization was used as a case study to determine the effects of Document Librarian on the organizations records management productivity. A records management process model was constructed and used to define the relevant tasks and outputs of their …
Air Force Information Management (Im): A 1993 Snapshot Of Current And Projected Roles Of Enlisted Information Managers, Mary E. Duncan, Ted L. Roberts
Air Force Information Management (Im): A 1993 Snapshot Of Current And Projected Roles Of Enlisted Information Managers, Mary E. Duncan, Ted L. Roberts
Theses and Dissertations
This study provides a preliminary view of the level of familiarity enlisted information managers have of changing roles, responsibilities, and initiatives within the Information Management career field. Using a three-phase investigative methodology that combined e-mail, interviews, and mail surveys, the authors addressed the changing roles and responsibilities of enlisted information managers and their familiarity with these changes. This study found that although individuals agree that the role is changing and expanding, many are performing the traditional administrative taskings. The lower ranks still perceive themselves as clerks, whereas senior enlisted members consider themselves managers. Although the career field name changed to …
Business Process Improvement Applied To Written Temporary Duty Travel Orders Within The United States Air Force, Philip W. Mcdowell, David W. Morgan
Business Process Improvement Applied To Written Temporary Duty Travel Orders Within The United States Air Force, Philip W. Mcdowell, David W. Morgan
Theses and Dissertations
This study analyzed the process currently endemic to the activity of producing written TDY orders. Business Process Improvement BPI methodology using IDEF ICAM Integrated Computer Aided Manufacturing Definition and Activity Based Costing methods were used for this study. The objectives of the written TDY order activity were determined as identifying the travelers and verifying authenticity of the travel requirement and subsequent entitlements. Processing the TDY information, generating the TDY order, and processing the TDY order showed activities that add no value or limited value for either the traveler or the government. The activity costs incurred to produce a written TDY …
Information Sharing Within The Coea Process, Constance S. Maginnis, Michael J. Monroe
Information Sharing Within The Coea Process, Constance S. Maginnis, Michael J. Monroe
Theses and Dissertations
In order to meet the challenges of a reduced work force and the changing roles and/or missions of the Air Force in particular, the Cost and Operational Effectiveness Analysis COEA is used in the decision-making of every phase of the acquisition process. The Office of the Assistant Secretary of Defense OASD has mandated that COEAs are to be an integral part of the acquisition process. The COEA information gathering or sharing process is not well defined. Areas within the COEA process affected are the coordination of common elements of information required, the data collection, and the generation of possible solutions. …
Information Requirements For The Air Force Institute Of Technology Under A Fee-For-Service Concept, Jerry A. Cole, Patricia C. Cruz
Information Requirements For The Air Force Institute Of Technology Under A Fee-For-Service Concept, Jerry A. Cole, Patricia C. Cruz
Theses and Dissertations
Due to the current shift in national defense strategy, the DoD is going to have to perform new roles and missions with major reductions in resources. One of the major initiatives committed to achieving savings is Corporate Information Management, a broad program designed to help the DoD operate more efficiently by application of successful private sector business practices and better application of information technology. To meet the challenge of operating in a business-like environment AFIT must be able to maximize its competitiveness to provide customers with the quality and types of services they desire. To accomplish this task, information technology …
An Analysis Of The Root Causes Of Delays And Deficiencies In The Development Of Embedded Software For Air Force Weapon Systems, Jay R. Hopkins, Curtis De Keyrel
An Analysis Of The Root Causes Of Delays And Deficiencies In The Development Of Embedded Software For Air Force Weapon Systems, Jay R. Hopkins, Curtis De Keyrel
Theses and Dissertations
The importance of embedded software, used in every subsystem of ah major weapon systems used by the United States Air Force, has increased drastically over the last decades. However, in spite of the regulations currently in existence, developing and acquiring software which meets the user requirements within the original cost and schedule estimates continues to be difficult. At the same time, the Air Force has pushed to improve the development process with the Total Quality Management TQM program. The primary method used to improve the process has been to create metrics, collect data on these metrics, and then perform a …
Measuring User Satisfaction Of The Electronic Mail System At Air Force Materiel Command Headquarters As An Indicator Of The System's Effectiveness, Randall R. Bradford
Measuring User Satisfaction Of The Electronic Mail System At Air Force Materiel Command Headquarters As An Indicator Of The System's Effectiveness, Randall R. Bradford
Theses and Dissertations
The purpose of this study was to evaluate the effectiveness of the electronic mail system at the Air Force Materiel Command Headquarters. User satisfaction was measured as an indicator of the systems effectiveness. In order to provide an objective measurement of system effectiveness, the following research questions were addressed: (1) What is system effectiveness in relation to this particular electronic mail system, and how should it be measured? (2) What measurement instruments can be adapted, modified, or created to measure effectiveness as it is defined for problem? (3) If a measurement instrument is administered what do the results of the …
An Investigation Of The Defense Logistics Agency's Dedicated Truck Program, Theresa O. Cantrell, Walter Van Daele
An Investigation Of The Defense Logistics Agency's Dedicated Truck Program, Theresa O. Cantrell, Walter Van Daele
Theses and Dissertations
In 1990, the Department of Defense purchased medical materiel from the Defense Logistics Agency totaling approximately 1 billion dollars. Congress has directed the Department of Defense to examine civilian health-care practices to reduce the costs. Just-in-Time inventory management is one of those practices. Research on Just-in-Time inventory for military facilities raised several concerns about its capability to support the military mission. However, there are many facets of Just-in-Time management that can be adopted without compromise of wartime capabilities. This research identifies the results of the change in the Defense Logistics Agencys policy on delivery of medical materiel to Department of …
Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Plan For Implementation Of Total Quality Management In The Republic Of China Air Force, Meng-Chun Chao
Theses and Dissertations
The purpose of this study is to build a plan for implementation of Total Quality Management in the Republic of China Air Force. The primary TQM elements are reviewed through definitions, advantages, principles, tools and techniques, education and training, and continuous improvement. In order to establish a TQM plan, the related experience of quality improvement in the U.S. DOD are referenced. The characteristics of ROCAF related to TQM are analyzed and related culture issues are mentioned. The implementation plan includes four parts, top management orientation, TQM structure establishment, empowerment, and continuous improvement. A Chinese view of TQM continuous improvement models …
Demonstration Of Improved Software Support Labor Estimation For Air Force Operational Flight Programs Through Functional Orientation, Ronald R. Warner Jr., Darrel L. Wright
Demonstration Of Improved Software Support Labor Estimation For Air Force Operational Flight Programs Through Functional Orientation, Ronald R. Warner Jr., Darrel L. Wright
Theses and Dissertations
This study demonstrated two approaches to improve current software support effort estimation models for aircraft software. Both approaches involved a functional orientation not used by existing models. The first approach demonstrated how to orient a model to reflect the block change cycle modification process and how to represent support effort changes over time in order to improve effort estimation accuracy. Current software models do not reflect the support environment or the temporal characteristics of aircraft software support. The second approach demonstrated how to calibrate a model by properly selecting source data in order to increase accuracy. Support calibration is not …
The Effects Of Violations Of Bar Chart Standards On Managerial Decision Making, Jeanne E. Tennison, Phillip G. Puglisi
The Effects Of Violations Of Bar Chart Standards On Managerial Decision Making, Jeanne E. Tennison, Phillip G. Puglisi
Theses and Dissertations
This thesis investigated whether a difference in data display, modes or a difference in data trends affected mid-level Air Force managers trend impressions, risk assessments. and loan decisions. By presenting data in four different modes, and by three data trends, a 4 x 3 factorial design experiment was prepared 180 subjects were tested, 15 in each of the twelve treatment cells. Each subject viewed three graphs or tables and made a decision based on the trend observed, their assessment of the trend, and a decision table. At the end of the experiment. they were asked for their impression of the …
A Cost Model For Usaf Acquisition Of Commercial Aircraft For Service In The Special Air Mission Fleet, C. Grant Mcvicker Iii, Michael T. Roche
A Cost Model For Usaf Acquisition Of Commercial Aircraft For Service In The Special Air Mission Fleet, C. Grant Mcvicker Iii, Michael T. Roche
Theses and Dissertations
The purpose of this research was to develop a cost estimating model which would allow cost estimators the ability to quickly and accurately estimate the acquisition of Air Force Special Air Mission fleet aircraft. The literature review revealed studies, government contracts, and trade publications which served as source data. This information was supplemented by interviews with acquisition specialists and contractors and incorporated into a database. Several estimating techniques were created and used to estimate the various cost elements. The Commercial Aircraft Integrated Cost Estimating Tool (CAICET) model was then developed to incorporate the estimating techniques with the database. This was …
Toward Alternative Metrics For Measuring Performance Within Operational Contracting Squadrons: An Application Of Benchmarking Techniques, Mark W. Fahrenkamp, Mark P. Garst
Toward Alternative Metrics For Measuring Performance Within Operational Contracting Squadrons: An Application Of Benchmarking Techniques, Mark W. Fahrenkamp, Mark P. Garst
Theses and Dissertations
The purpose of this study is to present a performance evaluation system based upon benchmarking techniques as an alternative method of assessing performance within operational contracting squadrons. To fulfill this purpose, the research focused upon four main objectives: (1) determine all the performance factors that currently exist within a typical contracting squadron; (2) determine which of these factors are considered significant for measuring organizational performance, (3) determine whether a benchmark can be established for each performance factor considered to be significant; and (4) determine whether a viable performance evaluation system can be developed based upon benchmarking principles and techniques. To …
An Enhanced Process Model Of The Intransit Segment Of The Air Force Logistics Reparable Pipeline, Raul T. Mireles, Steven D. Pearson
An Enhanced Process Model Of The Intransit Segment Of The Air Force Logistics Reparable Pipeline, Raul T. Mireles, Steven D. Pearson
Theses and Dissertations
This thesis is an in-depth study of the intransit segment of the United States Air Force reparable pipeline. Previous research has not adequately discussed the role of the intransit segment in the overall pipeline. As a result, this thesis identifies the characteristics of this particular segment by discussing the following topics: various intransit components, reparable asset flow times, intransit's role under two-level maintenance, intransit constraints, and data sources used to manage asset movements within the pipeline. The study uses a thorough literature review, personal interviews, and an evaluation of asset flow time data to compare current standards to what actually …
The Logistics Of Waging War 1982-1993, Alan J. Will, William G. Wheeler
The Logistics Of Waging War 1982-1993, Alan J. Will, William G. Wheeler
Theses and Dissertations
This research effort provides material for use in updating the book The Logistics of Waging War. This particular book gives a logistics overview of part American Military conflicts but had not been update since 1982. Our objective was to research the logistics aspects of the major military operations since 1982. These operations included: Operation Urgent Fury in Grenada (1983), Operation Just Cause in Panama (1989), Operation Desert Shield in Saudi Arabia (1990), Operation Desert Storm in Iraq and Kuwait (1991), and Operation Desert Farewell in Saudi Arabia (1992). Also included in this study is a review of the Air Force …
Software Cost Estimating Models: A Comparative Study Of What The Models Estimate, George A. Coggins, Roy C. Russell
Software Cost Estimating Models: A Comparative Study Of What The Models Estimate, George A. Coggins, Roy C. Russell
Theses and Dissertations
This effort developed a consolidated document which highlights and examines differences in definitions, assumptions, and methodologies used by the REVIC, SASET, PRICES, and SEER-SEM cost models. The following research questions were investigated: (1) What differences exist between the cost models? (2) How do these differences impact the resulting estimates? (3) To what degree can we explain and adjust for known differences between the cost models? Seven specific areas were addressed: (1) software development phases, (2) development activities and cost elements, (3) source lines of code and language differences, (4) key model attributes and key cost drivers, (5) implications of Project …
Empowerment: Dimensions And Strategies In The U.S Air Force, Karen M. Corrente, Adelaida Lopez
Empowerment: Dimensions And Strategies In The U.S Air Force, Karen M. Corrente, Adelaida Lopez
Theses and Dissertations
The goal of this research was to develop an instrument capable of measuring empowerment, and provide recommended general strategies on how to create an empowered organization. This goal was accomplished by developing a pilot questionnaire based on seven dimensions of empowerment discussed in Major Wayne G. Stone's unpublished article Empowerment: Keeping the Promise of the Total Quality Revolution. Each dimension of empowerment was subdivided into measurement parameters, with behavioral statements developed to describe these parameters. The pilot questionnaire was completed by 278 Air Force-related personnel with mainly acquisition-oriented backgrounds. Results indicated six factors of empowerment exist which were translated into …
Quantification Of Uncertainty In The Remedial Investigation/Feasibility Studies Process, Kurt C. Held, Perry J. Shepler
Quantification Of Uncertainty In The Remedial Investigation/Feasibility Studies Process, Kurt C. Held, Perry J. Shepler
Theses and Dissertations
This thesis developed a method to bound cost estimates with a prediction interval of costs for the Remedial Investigation/Feasibility Study (RI/FS) phase of the Installation Remediation Program (IRP) process. The prediction interval provides a reasonableness cross check for RI/FS project cost estimates. To develop the cost bounds, three major activities occurred. First, a database was developed from RI/FS projects managed by the Army Corps of Engineers. Second, a regression cost model was developed from the observations in the database. Third, a prediction interval specified at the 70 percent confidence level was derived from the cost model. This prediction interval provides …
Development Of Standardized S Curves For The Evaluation Of Major Department Of Defense Purchases, Richard E. Knepp, Michael E. Stroble
Development Of Standardized S Curves For The Evaluation Of Major Department Of Defense Purchases, Richard E. Knepp, Michael E. Stroble
Theses and Dissertations
The increasing cost of Department of Defense acquisitions combined with the shrinking Defense budget puts a premium on continuing the funding of only those programs that are practical and affordable. This emphasizes a need for good methods of monitoring the progress of programs. Current methods of controlling and evaluating cost performance are limited. It is our belief that the generation of S-curves using current Cost and Schedule Control Systems Criteria (C/SCSC) data will provide a mathematical and/or graphical approach to assist in the control of program costs. This thesis attempted to plot the percentage of time for a contract's completion …
An Analysis Of Estimate At Completion Models Utilizing The Defense Acquisition Executive Summary Database, Mark F. Terry, Mary M. Vanderburgh
An Analysis Of Estimate At Completion Models Utilizing The Defense Acquisition Executive Summary Database, Mark F. Terry, Mary M. Vanderburgh
Theses and Dissertations
This study explores the widely held assertion that DOD contract Cost at Completion is bounded below by the Cost Performance Index-based Estimate at Completion (EAC) and above by the Schedule Cost Index-based EAC. Descriptive statistics determined the floor and ceiling for 321 DOD contracts. The results confirmed that the Cost Performance Index-based EAC is a reasonable floor and the Schedule Cost Index-based EAC is a reasonable ceiling for EAC formulas. For the contracts considered overall, on average, the Cost at Completion was not bounded by the floor and ceiling. The range of EAC formulas evaluated tended to slightly underestimate, the …
The Development And Demonstration Of The Metric Assessment Tool, Cynthia A. Campbell, Gregory M. Gutterman
The Development And Demonstration Of The Metric Assessment Tool, Cynthia A. Campbell, Gregory M. Gutterman
Theses and Dissertations
This study reflects the development and demonstration of the Metric Assessment Tool. The purpose of the tool was to provide individuals the means to assess metrics and make improvements to the process measurement. The tool was developed using two critical attributes. customer satisfaction and process improvement. Once the tool was developed, a metric assessment process was designed to demonstrate the tool. Two metrics were selected from the Aeronautical Systems Center (ASC) and individuals with a working knowledge of the metric and process were selected for the demonstrations. Using a Group Support System at Armstrong Laboratory, Wright Patterson AFB, the group …
An Evaluation Of Individual Empowerment And Self-Efficacy On Sexual Harrassment In The Work Environment, Rebecca A. Gebhard, Edgar J. Labenne
An Evaluation Of Individual Empowerment And Self-Efficacy On Sexual Harrassment In The Work Environment, Rebecca A. Gebhard, Edgar J. Labenne
Theses and Dissertations
The purpose of this thesis was to develop an instrument that would measure an individual's ability to define sexual harassment and address gender discrimination. In addition, the thesis determines the relationship of empowerment, self-efficacy, and training as it affects the awareness of harassment. Extensive statistical analysis was performed on the instrument and sample data. The importance of developing this instrument is evident in its ability to create regression models to predict the existence of empowerment and self-efficacy which could be useful to improve morale and productivity. This thesis provides a history of sexual harassment from the difficulty in defining terminology, …
Measuring Productive Efficiency In Air Force Operational Contracting Squadrons: An Application Of Data Envelopment Analysis, Dennis W. Groseclose, Douglas E. James
Measuring Productive Efficiency In Air Force Operational Contracting Squadrons: An Application Of Data Envelopment Analysis, Dennis W. Groseclose, Douglas E. James
Theses and Dissertations
In an effort to improve the management feedback in operational contracting squadrons, this research concentrated on the development of an alternate method to measure operational contracting performance. Specifically, the research investigated the use of Data Envelopment Analysis (DEA) to measure the productive efficiency of 45 operational contracting squadrons. Operational contracting managers were surveyed to identify critical resources to and outputs from the contracting process. Based on this survey, four inputs and five outputs were included in the DEA model. The DEA was executed for each contracting squadron under study. The DEA output provided improved performance measurement and feedback information. DEA …
Benchmarking Practices Of Air Cargo Carriers: A Case Study Approach, Mila D. Abalateo, Joni R. Lee
Benchmarking Practices Of Air Cargo Carriers: A Case Study Approach, Mila D. Abalateo, Joni R. Lee
Theses and Dissertations
This research effort used the benchmarking process and a case study methodology to determine what the Air Force can learn from commercial air cargo carriers. A literature search showed that the U.S. air cargo industry leaders are United Parcel Service, Federal Express, Emery Air Freight, Airborne Freight, DHL Airways, and Burlington Air Express. In addition, the 436th Aerial Port Squadron at Dover AFB, Delaware was chosen as the Air Force representative in the benchmarking study. Observations of air cargo operations and interviews with operational managers or applicable experts familiar with air cargo operations were conducted at each carrier's hub and …
Computerized Vehicle Routing Programs And Their Effect On Vehicle Utilization In The Air Force, Rex E. Adee, William G. Howard
Computerized Vehicle Routing Programs And Their Effect On Vehicle Utilization In The Air Force, Rex E. Adee, William G. Howard
Theses and Dissertations
The purpose of this study is to determine if a commercial computerized vehicle routing program improves vehicle utilization for an Air Force base transportation organization. First, the researchers investigate current routing procedures of Air Force base transportation organizations. Second, researchers identify a commercial computerized vehicle routing program that enables the authors to conduct a comparison of vehicle utilization rates between an Air Force base transportation organization and commercial computerized vehicle routing programs. The study reveals that implementing a computerized vehicle routing program in place of a manual routing procedure does not improve vehicle utilization. However, the study reveals some limitations …
The Development Of An Instrument To Measure Fourteen Theoretical Factors For The Attribution Of Charisma, Tyler J. Bach, Michael J. Labosky
The Development Of An Instrument To Measure Fourteen Theoretical Factors For The Attribution Of Charisma, Tyler J. Bach, Michael J. Labosky
Theses and Dissertations
This study attempted to validate Hicks' (1991) findings of 11 factors which could be used to measure the attribution of charisma. Three new factors were added and their validity measured. The instrument measured whether followers differentiated between charismatic and non-charismatic leaders in terms of these factors. We tested if the subjects responded differently to the attribution of charisma based on gender or whether or not they had someone in mind as they completed the instrument. Cronbach's Alpha was used to measure the validity of the 14 factors land to compare them to previous findings. All 14 factors were validated, some …
Customer Service Analysis Of Air Combat Command Vehicle Maintenance Support, Lori M. Bass, Linda J. Dahl
Customer Service Analysis Of Air Combat Command Vehicle Maintenance Support, Lori M. Bass, Linda J. Dahl
Theses and Dissertations
The purpose of this study was to recommend a more comprehensive set of Vehicle Maintenance performance measures. A survey was used to collect information from Vehicle Maintenance customers from various organizations throughout ACC. The research had four objectives: (1) identify the customer service elements important to Vehicle maintenance customers; (2) identify customer perceptions about how Vehicle Maintenance meets those elements; (3) compare the perceptions of different customer groups; and (4) recommend customer oriented Vehicle Maintenance performance measures. Data analysis revealed that quality and timeliness were the service factors most important to Vehicle Maintenance customers. Analysis also indicated distinct differences between …
A Comparison Of Non-Performance Characteristics With United States Air Force Officer Promotions, James W. Bruns, Lawrence A. Eichhorn
A Comparison Of Non-Performance Characteristics With United States Air Force Officer Promotions, James W. Bruns, Lawrence A. Eichhorn
Theses and Dissertations
The question of which non-performance factors influence the promotion of officers to major, lieutenant colonel, and colonel within the Air Force for Promotion Boards held in 1992 is the focus of this thesis. The thesis statistically examines the impact of the variables commissioning source, prior enlistment, age, aeronautical rating, graduate education level obtained and source of education, Professional Military Education courses taken and method of completion, distinguished graduate status from commissioning source and Professional Military Education courses for in-the-zone promotions. Multivariate logistics regression techniques are used to analyze and identify those variables significant to promotion. Odds-ratios are used to determine …
Quality-Based Supply Management Indicators, Michael O. Cannon, Brian B. Yoo
Quality-Based Supply Management Indicators, Michael O. Cannon, Brian B. Yoo
Theses and Dissertations
The purpose of this thesis was to determine if current supply management indicators provide supply managers with quality measurement tools. This research developed the Quality-Based Metrics Framework, consisting of customer focus and continuous process improvement with underlying supporting elements of time and cost. A literature review determined an appropriate framework for improving logistics indicators. Interviews with supply analysts and a review of pertinent publications identified the most commonly used supply management indicators. A focus group of highly experienced senior supply officers determined the usefulness of currently used indicators in terms of the framework. Using the input from the focus group, …
The Impact Of Goal Setting And Empowerment On Governmental Matrix Organizations, Stephen R. Corey, Patricea W. Hogan
The Impact Of Goal Setting And Empowerment On Governmental Matrix Organizations, Stephen R. Corey, Patricea W. Hogan
Theses and Dissertations
The matrix management concept is currently in use by many DoD organizations. Theories of goal setting and empowerment seem to align with some of the responsibilities assumed by matrix project managers. The research problem was to determine whether will-functioning government matrix organizations owe their effectiveness to a project-oriented matrix organization structure, or to good goal setting and empowerment practices by managers. Interviews were conducted at three SPOs at WPAFB and at DLA's DESC and DCSC. Qualitative analysis, including dendrograms and matrix displays were utilized. Conclusions include the following points: Goal Setting is not prominent, but may not be critical in …