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Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …

Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …

Self-Actualized Leaders’ Relationships With Dynamic Teams, Joseph Walter Pieri

Theses and Dissertations

A recent study of 831 companies around the world found that employees on average tend to spend 54% of their time working within teams (Frey et al., 2013). Today, this number is estimated to be an additional four to six percent higher (Gallup, 2020). Despite the upward trend of increased reliance on team-based structures in effort to improve productivity and boost morale, research reveals approximately two-thirds of U.S. employees are not engaged in their workplace (Gallup, 2020). More than half (51%) of workers merely go through the motions of their job, barely meeting minimum position responsibilities. However, leadership is essential …

How Bad Do You Want It?: The Personal Motivation Of Joining A Sorority, Garry Butler

Graduate Theses and Dissertations

College campuses provide students with endless opportunities to become members of various student organizations that provide leadership, accountability, a sense of belonging, personal growth, and development. Many colleges have provided students with the opportunities to join social Greek fraternity and sorority organizations. The foundation of social fraternity and sorority organizations are built on principles such as sisterhood, brotherhood, scholarship, service, philanthropy, and leadership. Many traditional college-age women who desire to become members of a social sorority organization all participate in a formal recruitment process. There are various motivations that traditional college-age women have for joining social sororities on college campuses …

The Impact Of A Transformational Leader On Employees Displaying Organizational Citizenship Behavior In Two Medium-Sized Customer Support Organizations, Jameen Heleena Mathews

Theses and Dissertations

This narrative analysis study explored the relationship between transformational leadership styles and employees exhibiting discretionary behaviors related to performance in an organization. The study investigated the relationship between transformational leadership and its impact on employee discretionary behavior, the impact that transformational leadership has on the employee, and the organization's overall performance. It investigated whether or not there are any specific dimensions of transformational leadership that influence organizational citizenship behavior in customer support organizations. Understanding how a transformational leader behaves and interacts with employees in an organization is important when considering its contribution to employee performance and workplace behaviors. As employers …

A Multicase Study Exploring The Motivation Of Support Staff In The Office Of The Registrar, April M. Martin

Graduate Theses and Dissertations

Although a large body of research exists within higher education that focuses on factors related to faculty motivation and student motivation, there is limited research concentrated on the motivation of college and university administrative staff. This study examined how job duties, work processes, elements of the work environment, and leadership styles are related to employee motivation, specifically the motivation of front-line support staff who work in the Office of the Registrar. Additionally, I aimed to identify any disconnect between what support staff need and want from supervisors in the Office of the Registrar pertaining to motivation and supervisors’ behavior to …

Culture And Cyber Security: How Cultural Tightness-Looseness Moderates The Effects Of Threat And Coping Appraisals On Mobile Cyber Hygiene, Kok Wei Hoe

Dissertations and Theses Collection (Open Access)

With increasing adoption of smartphone for mobile-commerce and increasing incidents of cyber breaches, it is timely to investigate how the weakest link in this security chain, human, can be strengthened. To date, there has been a gap in research examining the impact of culture on protection motivation. Most extant research focus on technological, organizational and behavioral factors affecting protection motivation. In this study, I develop a model integrating Theory of Cultural Tightness-Looseness and Protective Motivation Theory to investigate how cultural norms, define as shared expectations and rules that guide behavior of people within social groups, affect a person’s intentions to …

Beyond The Lineup: An Exploration Of Consumer Loyalty At Bonnaroo Music & Arts Festival, Anna Richardson

Honors Theses

The rise of the Internet and the accelerated technological changes associated with the creation of the Internet have led to a restructuring of business structures in the music industry. These changes in technology coupled with changes in consumer preferences have led to a rise in the popularity and profitability of the live music sector, and specifically music festivals. The market for music festivals is becoming more saturated, and festival organizers are having to find new and distinct ways to differentiate their offerings. In order to maintain competitive positioning in a progressively saturated market, festival organizers must rely on differentiation and …

I’Ve Got The Power! Agency, Empowerment, And Motivation In Career Management, Mirit Kastelman Grabarski

Electronic Thesis and Dissertation Repository

Careers are increasingly understood to be agentic. Therefore, individual motivation is now critically important to career development. Yet, the motivational, agentic, aspect of career development is still under-theorized. Existing concepts that refer to agentic control combine motivation, values, behaviours, emotions, and even contextual factors. These compound constructs are effective for predicting career outcomes, but they do not allow a direct examination of motivation alone. By conceptualizing motivation as a strictly cognitive construct following the established understanding of psychological empowerment, I develop a new scale of career empowerment that predicts additional variance above and beyond several existing career scales.

Based on …

Factors That Influence Nonprofit Sector Employees’ Motivation: A Case Study From Egypt, Nada Shaaban Miry

Theses and Dissertations

The issue of employee motivation received much attention in the last few decades. That attention came from its significant practical and theoretical role in the field of management. To understand how motivation influences employees’ behavior, we have to know that every employee is motivated differently based on their preferences and characteristics. Therefore, it is essential to discover individual motivation factors for each employee. This study examines the factors that stimulate employees’ motivation and explain how to use those motivational factors to improve employees’ performance and engagement. It focuses on three non-profit organizations in Egypt and provides empirical evidence of the …

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

Applying Singapore Airline’S Human Resource Management Strategy For Service Excellence At Pakistan International Airline, Abdul Basit Sami Shaikh, Fahad Habib, Muhammad Zulfiqar Hadi, Osama Ahmed

MBA Research Projects

The purpose of the study was to develop human resource management strategy for service excellence at Pakistan International Airline (PIA). We studied HRM strategy of various airlines and chose Singapore International Airline’s (SIA) HRM strategy due to in depth study by researchers for over ten years. Further, the similarities between PIA and SIA as both are state owned and both of their states got freed from British rule.

Through our secondary research and literature review, we learned that SIA’s HRM strategy stands on five cornerstones 1) Stringent Recruitment & Selection 2) Training & Retraining 3) High performance Service Delivery Teams …

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

Low employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

Motivational Strategies To Retain Corporate Real Estate Millennials, Dollymae Mellish Carnegie

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business performance. Corporate real estate organization leaders who lack effective strategies to retain skilled millennial employees are at risk for business performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies corporate real estate organizations leaders used to retain skilled millennial employees. The participants comprised 5 corporate real estate organizational leaders in the New England region of the United States who successfully retained skilled millennial employees in their workforce. Data were collected from semistructured interviews and analyzed using Yin’s 5-step process and included coding and …

Enhancing Leadership Strategies To Reduce Stress On Employees For Organizational Success, Reginald Wayne Butler

Walden Dissertations and Doctoral Studies

Organizational leaders' inability to effectively manage complexity and implement leadership development strategies during intense situations creates work-related stress among employees. Stress contributes to emotional disorders, decreased job performance, high staff turnover that place the organization's health in jeopardy. Grounded in the expectancy theory of motivation, the purpose of this qualitative single case study was to explore key leadership strategies to reduce stress in the workplace. The face-to-face, semistructured interviews were conducted with 3 senior leaders from a financial institution in the southern United States who had successfully implemented strategies that reduced stress on employees and improved their job performance. Their …

Assessment Of The High Performance Cycle To Understand Work Motivation Among U.S. Workers, Eric J. Evans

Walden Dissertations and Doctoral Studies

The high performance cycle (HPC) is a multi-theoretical model of workplace motivation that is rooted in goal setting theory. While limited studies have empirically tested the HPC since its inception in 1990, early studies were limited in the lack of an instrument designed to assess HPC variables. Using an instrument developed by Borgogni and Dello Russo to empirically test the HPC, this study’s aim was to provide further examination of the HPC antecedents of performance with an increased sample size and by drawing from a diverse population of workers. Using a self-report measure of performance, a cross-sectional design was implemented …

Illuminating Pay Secrecy: Construct Clarification And An Exploration Of Effects Via The Incentive And Sorting Tracks, Sarah Holtzen

Graduate Theses and Dissertations

Pay secrecy is a burgeoning debate in compensation research. On one side of the debate, it is argued that pay secrecy is a useful and beneficial practice because it can prevent potential dissatisfaction and destructive competition possible when people make unfavorable pay comparisons. On the other side, it is argued that pay secrecy is undesirable because it obscures the motivational properties of pay and does not prevent people from making pay comparisons, nor safeguard them from the resulting dissatisfaction. Despite the popularity of pay secrecy in organizations today, extant research has failed to provide any definitive answers as to whether …

The Importance Of Leadership Motivational Activities In Encouraging International Students To Return To Their Tier 1 Universities, Eric Hall

Dissertations

Abstract

The problem is international students are not returning to their undergraduate Tier 1 institutions during a period when quality student enrollment is essential, and there is scant research on academic advising strategies that can be used to combat international student attrition at these universities (O’Keefe, 2013). Studies have often lumped all international students together and made efforts to attract more international students, but the reasons why international students chose research universities, and returned, were not being investigated in this manner (Hegarty, 2014).

The purpose of this proposed study was to gain an understanding of the decision-making and reasoning processes …

The Impact Of Push & Pull Factors And Political Stability On Destination Image, Tourist Satisfaction And The Intention To Re-Visit: The Case Of Abu Dhabi In The Uae, Muzoun Ali Darwish Almulla Al Ansaari

Dissertations

Taking into consideration Abu Dhabi 2030 vision, the tourism sector is considered to be a significant sector in its contribution to the long-term economic growth of the UAE. Abu Dhabi has many of the push and pulls factors that attract tourists. By illuminating tourists’ behaviors, the results of this study will enable decision-makers to understand why tourists choose Abu Dhabi over other destinations, what type of experience they are looking for, and the variety of activities that they want. Meanwhile, taking into account the political stability of the UAE in general and Abu Dhabi in particular, insufficient attention has hitherto …

Technology-Aided Meditation At Work: Evaluating The Impact Of Biofeedback On A Mindfulness Program In The Workplace, Charles Morris

Mindfulness Studies Theses

The rise of secular mindfulness has been buoyed in large part by scientific research into its benefits. The availability of consumer-grade biofeedback devices promises to bring the objectivity of results seen in a research lab to personal experience. This mixed methods study examined the experience of 12 participants in a workplace mindfulness program, comparing the experience of an experimental group whose meditation practice was supported with the use of a HeartMath™ Inner Balance device to a control group who learned to meditate without it. The effects on stress, focus and motivation were captured via questionnaire, along with biofeedback data and …

Relationship Among Compensation, Benefits, Intrinsic Motivators, And Potential Referral Candidates, Nathaniel Ryan O'Bear

Walden Dissertations and Doctoral Studies

High rates of turnover among truck drivers in the United States limit the abilities of organizations to effectively move freight if organizational leaders cannot efficiently and economically replace drivers. The purpose of this correlational study was to examine the relationship among compensation, benefits, intrinsic motivators, and potential referral recruiting in transportation organizations. Herzberg’s 2-factor theory was the theoretical framework for this study. Secondary data were collected for 566 Class A truck drivers from an Illinois-based partner organization’s 2018 employee satisfaction survey. The results of the multiple linear regression analyses indicated a significant relationship exists, F(3,562) = 258.323, p < .001, R2 = .580, among compensation (β = .231, p < .001), benefits (β = .101, p < .002), intrinsic motivators (β = .554, p < .001), and potential referral recruiting in transportation organizations. Overall, the independent variables accounted for 58% of the variance in the dependent variable with intrinsic motivators having the largest effect. The implication of these findings for positive social change includes equipping business leaders with information about motivational factors for recruiting drivers through referrals, which might increase community employment levels to improve the standard of living.

Retail Employee Motivation And Performance, Angela Michelle Addair

Walden Dissertations and Doctoral Studies

Retail industry leaders seek effective strategies to improve employee motivation to increase levels of workforce productivity. The purpose of this single case study was to explore the strategies successful retail industry leaders used to motivate their employees to achieve higher levels of workforce productivity. The conceptual framework for the study was Vroom's expectancy theory of motivation. The research participants consisted of 2 retail store managers from the same retail store located in southeastern mid-Atlantic region of the United States who successfully motivated their employees. Data collection consisted of semistructured interviews, direct observation, and review of company documents. Data analysis included …

A Qualitative Study Exploring Motivation And Engagement Among Millennial Volunteers In Nonprofit Organizations, Joanne Quinones

Theses and Dissertations

This applied dissertation focused on capturing the lived experiences of Millennials and explore their motivation and engagement for volunteering in a nonprofit organization. This study illustrates the importance of civic and social engagement in our society. The Millennials have been labeled as “Genme or the me generation” (Twenge, Campbell, Hoffman, & Lance, 2010, p. 1117; Twenge, 2006, p. 1), as they have been criticized for focusing on their own self-interest. While millennials have been considered as being technologically savvy, since they grew up with the internet. The millennials, have a social interest in offering support to a cause versus an …

Exploring Grit In The Experiences Of Higher Education Development Officers: A Phenomenological Study, Jessica A. Mccann

Human Resource Development Theses and Dissertations

This qualitative phenomenological study was designed to gain insight into experiences of grit by development officers in higher education as they pursued their goals and processed their disappointments in the course of soliciting major gifts. Three main domains of literature underpinned the research: (a) motivation theory, (b) goal-setting theory, and (c) the grit model. An extensive literature review revealed little is known about how individuals make sense and assign meaning to their experiences of passion and perseverance, and less is known about how development officers in higher education foundations and institutionally-related nonprofit organizations decide how to set and pursue goals …

Investigating Elearning Continuance Through Expectation Disconfirmation Theory, Susana Reyes Lee

LSU Doctoral Dissertations

This study set out to investigate the Continuing Professional Development (CPD) eLearning participation and completion phenomenon of learners and to explore motivation of CPD eLearning intentions and completions. This study focused on why learners choose CPD eLearning and why they continue in CPD eLearning. Based on the Expectations Disconfirmation theory (EDT) and the DeLone and McLean Information Systems Success Model (1992), a survey was developed and then sent to a cross-section of registered CPD eLearners from the first responder community. After the data was collected 217 responses were analyzed with SPSS correlational techniques and through PROCESS which is a modeling …

Corporate Prediction Markets For Business Decisions: New Applications, Challenges And Limitations, Jessica A. Zinger

2018

Prediction markets, introduced roughly 30 years ago, are a way to leverage market pricing for information aggregation. Research has shown the markets provide accurate (often superior) forecasts. To date, research has been predominately of an economic nature. Despite numerous articles on the application of prediction markets in businesses (Hewlett-Packard, Google) the management literature has largely ignored the topic. This dissertation follows a three-paper model to begin to address the perceived gap.

Paper one introduces a new application of the market, namely its use as a determinant of employee compensation packages. Employers often claim to utilize a pay-for-performance model. However, principle-agent …

Strategies For Training A Multigenerational Workforce, Lydia Butler

Walden Dissertations and Doctoral Studies

For the first time in history, 5 generations are working side by side, creating a challenge concerning training, developing, and managing a multigenerational workforce. More people are working into their later years, and the U.S. labor force participation rate of individuals age 55 and older is projected to increase from 22.4% to 24.8% by 2026. The purpose of this single case study was to explore training strategies managers used to improve multigenerational employee productivity. The sample population included 6 managers of an automotive company in the Great Lakes area of the United States who had knowledge and experience supervising multigenerational …

Factors Affecting Employee Persistence In An Online Management Development Certificate Program, Todd D. Chester

Walden Dissertations and Doctoral Studies

An important approach to prepare new managers for increased responsibility is participation in online management development programs; however, there is a lack of information about the factors that affect employee completion of these programs. This study addressed how chief executive officers (CEOs) can implement these programs to rapidly develop new managers who are qualified to serve in the leadership roles left behind by many retirees. This qualitative descriptive case study explored employees' perceptions about persistence in an online management development certificate program at a U.S. nonprofit organization. Herzberg's motivation-hygiene theory and Rovai's composite persistence model provided the conceptual framework for …