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Does Proactivity Drive Use? Understanding Growth In Chat Reference Services, David A. Hurley, Adrienne Warner 2022 University of New Mexico

Does Proactivity Drive Use? Understanding Growth In Chat Reference Services, David A. Hurley, Adrienne Warner

University Libraries & Learning Sciences Faculty and Staff Publications

Libraries that implement trigger-initiated proactive chat reference services see substantial increases in the number and complexity of reference transactions. However, it is not clear if this growth is a result of something inherent to proactivity, or other factors such as increased awareness of the service. To investigate this, we compare usage during periods with and without proactivity in databases in which our chat reference service is established. Steep and immediate increases when proactivity is enabled and sharp declines when it is disabled suggests that proactivity itself is driving the changes. We recommend human computer interaction (HCI) and user experience (UX ...


Towards A Critical Turn In Library Ux, Alison Hicks, Karen P. Nicholson, Maura Seale 2022 University College London

Towards A Critical Turn In Library Ux, Alison Hicks, Karen P. Nicholson, Maura Seale

FIMS Publications

In the past decade, cataloguing and classification and information literacy have experienced a critical turn, acknowledging the political, economic, and social forces that shape complex information environments. Library user experience (UX) has yet to undergo such a transformation, however; instead, it continues to be seen as a toolkit of value-neutral approaches for evaluating and improving library services and spaces to enhance user satisfaction and engagement. Library UX draws upon ethnography but is also informed by the principles and values of usability and design. Little attention has been paid to the origins or epistemological underpinnings of UX as a construct, the ...


Perspectives Of Knowledge Management Systems Implementation, De-Graft Johnson Dei 2021 School of Information and Communication Studies University of Ghana, Legon

Perspectives Of Knowledge Management Systems Implementation, De-Graft Johnson Dei

Library Philosophy and Practice (e-journal)

The implementation of systems to manage the knowledge of organizations requires robust technical and non-technical support in other to be successful. Knowledge management systems integrate people, processes, and technology. These systems result in changes in the operations and processes in organizations. The study assessed knowledge management systems from the two main perspectives (technical and non-technical) by emphasizing the technologies that drive the creation, processing, sharing, and storage of knowledge. From the nontechnological perspective, the study focussed on the interaction of people, process and that promote KM. This paved the way for the discussion of the various perspectives or procedures for ...


Business Models For Post-Crisis Information Ecosystems, Antje Mays 2021 University of Kentucky

Business Models For Post-Crisis Information Ecosystems, Antje Mays

Library Faculty and Staff Publications

Since early 2020, the global COVID-19 pandemic has interrupted activity across business, education, research, and communities. Public health safety precautions have forced drastic reductions in economic and educational activity, resulting in widespread economic uncertainty and sizeable budget cuts. With library budgets already declining since the 2001-2002 recession following the dotcom crash and more steeply since the 2007-2009 Great Recession spawned by the financial crash, the pandemic has accelerated trends that were already underway. Libraries’ reduced purchasing power places the information ecosystem at risk of contraction in the race to contain costs. While economic contexts and publishing forms have changed considerably ...


Multicultural Perspective In Public Library Services, Sutan Aulia Akbar, Taufik Asmiyanto 2021 Universitas Indonesia

Multicultural Perspective In Public Library Services, Sutan Aulia Akbar, Taufik Asmiyanto

Library Philosophy and Practice (e-journal)

This article discusses the service of public libraries with multicultural perspective. This study aims to identify the role of public libraries in providing services to multicultural communities. The literature study method is used in seeing various views related to the topic by reviewing national and international journal articles in the last five years (2016-2020). The results show that public libraries play a role in fulfilling the information needs of multicultural communities, especially in supporting the adaptation process to a new environment while maintaining their original identity and culture. The development of special services is a fulfillment solution through the provision ...


Bibliometric Review On Gold Currency And The Islamic Perspective, Muhammad Isa Mustafa, Aam Slamet Rusydiana, Muhammad Syamsul Bahri, Abdillah Arif Nasution 2021 Tazkia Islamic University College

Bibliometric Review On Gold Currency And The Islamic Perspective, Muhammad Isa Mustafa, Aam Slamet Rusydiana, Muhammad Syamsul Bahri, Abdillah Arif Nasution

Library Philosophy and Practice (e-journal)

The use of gold is the beginning of the development of the monetary system in the world. The development of gold currency which has long been practiced, has undergone several evolutions from time to time. As a consequence, this evolution has implications for the development of research using gold currency. Therefore, this study aims to provide quantitative information on the development of gold currency literature. There are 917 papers in journals, books, book chapters, conference papers, and review papers indexed and indexed by the Scopus database from 1899-2021. We employed VOSViewer and Excel software to synthesize and analyze the data ...


Information Needs And Information Seeking Behaviour Of Agricultural Research Fraternity Of West Bengal, India: An Evaluative Study, Priyanka Neogi, Bhanu Partap Dr. 2021 Uttarayan College of Education, Rajarhat, Jatrapur, Cooch Behar (West Bengal), 736 165, India

Information Needs And Information Seeking Behaviour Of Agricultural Research Fraternity Of West Bengal, India: An Evaluative Study, Priyanka Neogi, Bhanu Partap Dr.

Library Philosophy and Practice (e-journal)

The present study was undertaken with a view to know the information needs and information seeking behaviour of agricultural research fraternity of Uttar Banga Krishi Viswavidyalaya (UBKV), Pundibari, Cooch Behar, West Bengal (India), which comprises of teachers, scientists and extension specialists. The study employed the survey method with the help of self designed questionnaire. The findings reveal that 76.40% of the respondents visited the library for issue/return of books, while 59.55% respondents visited the library for accessing electronic information resources. Furthermore, 69.66% of the respondents were seeking their desired information from the library for research work ...


An Analysis Of Common Subjects Between Information Literacy And Critical Thinking Papers Indexed In Web Of Science Database, Mozhdeh salajegheh, Mahdieh Hossein Rezaei, Anahita Tashk 2021 Shahid Bahonar University of Kerman

An Analysis Of Common Subjects Between Information Literacy And Critical Thinking Papers Indexed In Web Of Science Database, Mozhdeh Salajegheh, Mahdieh Hossein Rezaei, Anahita Tashk

Library Philosophy and Practice (e-journal)

Objective: This study aimed to analyze common subjects between information literacy and critical thinking papers indexed in the Web of Science Database from 1983 to 2019.

Methods: The present study was conducted using a quantitative approach and scientometric indicators. The data in this study were extracted from 160 scholarly articles in the Web of Science citation database.

Results: A subject analysis of keywords used in the published articles showed that most keywords were the subject areas related to educational research, computer, librarianship, and information science. Furthermore, the highest number of published documents covered subject areas such as computer science and ...


Implementation Of Rfid In Arignar Anna Central Library, Bharathiar University, Coimbatore: A Case Study, ANANDHI C Sr, SARANGAPANI RAMASAMY Sr 2021 Annamalai University

Implementation Of Rfid In Arignar Anna Central Library, Bharathiar University, Coimbatore: A Case Study, Anandhi C Sr, Sarangapani Ramasamy Sr

Library Philosophy and Practice (e-journal)

The RFID (Radio Frequency Identification), a technology that uses radio waves to automatically identify items or individuals. The library started utilizing RFIDs system to supplant their electro-attractive and bar code system in the last part of the 1990s. This paper attempts to discover detailed information about the new implementation of RFID in Arignar Anna Central Library and focuses on a different component of the system and their standards. The AACL started using RFID in the year 2017 under the supervision of the University Librarian, for their regular activities like circulation, shelf management, stock verification shelf rectification, and theft detection, etc ...


Methods For Populating Scholarly Profiles With Repository Data, Pamela Brannon 2021 Georgia State University College of Law

Methods For Populating Scholarly Profiles With Repository Data, Pamela Brannon

Sandbox Series

The first sandbox session of the second series will feature Pam Brannon, Coordinator for Faculty Services at the Georgia State University College of Law Library, sharing "Methods for Populating Scholarly Profiles With Repository Data". Over the past couple of years law librarians have become increasingly involved in assisting law faculty with setting up and populating scholarly profiles, including ORCID profiles. In this session, Pam will discuss several methods for using faculty publications metadata housed in a repository to populate these profiles.


Greening The Archive: The Social Climate Of Cotton Manufacturing In The "Samuel Oldknow Papers, 1782-1924", Bernadette Myers, Melina Moe 2021 Columbia University

Greening The Archive: The Social Climate Of Cotton Manufacturing In The "Samuel Oldknow Papers, 1782-1924", Bernadette Myers, Melina Moe

Journal of Contemporary Archival Studies

This article re-examines the records and correspondence of Samuel Oldknow, a late eighteenth century textile manufacturer, within the context of the environmental humanities. Oldknow’s papers, a portion of which are held at Columbia University, are most often used by economic historians to date the beginnings of the factory wage labor system. We highlight, instead, the environmental implications of Oldknow’s cotton enterprise by juxtaposing documents related to the global reach of Oldknow’s empire with evidence of his transformation of the local landscape of northern England. This process of re-scaling captures a sense of what we call the “social ...


Scientometric Analysis Of Scholarly Publications Of University Of Mumbai From 2001 To 2019, Santosh Chaturbhuj, Sadik M. Batcha Dr. 2021 Annamalai University

Scientometric Analysis Of Scholarly Publications Of University Of Mumbai From 2001 To 2019, Santosh Chaturbhuj, Sadik M. Batcha Dr.

Library Philosophy and Practice (e-journal)

The study deals with the analysis of research output by the University of Mumbai from 2001 to 2019. The University has published 3362 articles, out of which 3205 research articles, proceeding articles, and reviews are taken for study. The year-wise distribution shows the highest publications found in 2008 with 260 articles. The study used Domestic Collaboration Index (DCI) and International Collaboration Index (ICI). It shows the highest domestic collaboration in 2011 (112.36) and the highest international collaboration in 2006 (179.15). The study used the specialisation index (SI), and as per SI, the University of Mumbai has specialised in ...


Analysis Of Authorship Pattern And Collaborative Research In The Field Of Laparoscopic Surgery Literature, Jagannathan Ramakrishnan Dr, Govindan Ravi Sankar Dr, Kotti Thavamani 2021 Regional Medical Library, The Tamil Nadu Dr. M.G.R. Medical University, Guindy, Chennai . Tamil Nadu. India

Analysis Of Authorship Pattern And Collaborative Research In The Field Of Laparoscopic Surgery Literature, Jagannathan Ramakrishnan Dr, Govindan Ravi Sankar Dr, Kotti Thavamani

Library Philosophy and Practice (e-journal)

This paper helps a bibliometric analysis of the authorship pattern and collaborative research in the field of Laparoscopic Surgery literature in the MEDLINE database which covered in PubMed throughout the years i.e. 2010 to 2019. The maximum number of 9118 publications was published in the year 2019. A total of 94.97% of publications are covered by multi-authors’ papers. The ratio of single and multi-authors’ contributions is 1:20 in the field of Laparoscopic Surgery. The year-wise Degree of Collaboration shows the ratio in-between 0.92 to 0.97 in the field of Laparoscopic Surgery. The study exposed that ...


Exploring The Researcher’ Perception And Adoption Technique Of Open Access Journals In Central University Libraries Of North India: A Survey, Neha Kanojia Research Scholar, Shilpi Verma Prof. & HoD 2021 Babasaheb Bhimrao Ambedkar University, Lucknow

Exploring The Researcher’ Perception And Adoption Technique Of Open Access Journals In Central University Libraries Of North India: A Survey, Neha Kanojia Research Scholar, Shilpi Verma Prof. & Hod

Library Philosophy and Practice (e-journal)

The research study presents the aim of the paper that open access journal is one of the most significant primary sources of information, which is helpful in the reference of scholarly publishing. A research article was undertaken to look at the accessibility and usage of perception in the library's open access journals. An effort has been made in this research paper to describe the perception and awareness of open access journals. The motive of the study explores the many resources that impact on the research scholar to select open access journals for publication. According to the methods used for ...


Awareness And Use Of E-Resources At Chandigarh College Of Architecture, Chandigarh, India: A Study, Bhanu Partap, Manju Ranga 2021 CCS Haryana Agricultural University, Hisar (India)

Awareness And Use Of E-Resources At Chandigarh College Of Architecture, Chandigarh, India: A Study, Bhanu Partap, Manju Ranga

Library Philosophy and Practice (e-journal)

This paper is an attempt to study the awareness and use of e-resources among the students at Chandigarh College of Architecture, Chandigarh, India. For the present study, survey method has been adopted using questionnaire as a data gathering tool. Copies of self designed questionnaire were distributed online through e-mail/WhatsApp to the 150 students during February-March, 2021. Out of total 150 administered questionnaires, 127 completely filled questionnaires were received back and found valid for analysis. The response rate is achieved @84.66 percent. The study revealed that more than 90 percent of the respondents were aware about the use of ...


Student’S Challenges In Access To Digital Resources In Higher Education Institutes Of Pakistan, Qaiser Iqbal, Muhammad Tariq, Zaheer Ahmad 2021 GIFT University, Gujranwala-Pakistan

Student’S Challenges In Access To Digital Resources In Higher Education Institutes Of Pakistan, Qaiser Iqbal, Muhammad Tariq, Zaheer Ahmad

Library Philosophy and Practice (e-journal)

Purpose-

Consider that some high-quality learning processes in higher education are impossible without the use of technology, particularly considering its impact on the development of abilities & skills for the 21st-century. Shifting from a paper resource to a digital format enables users with a variety of access and usage options. Still, at the same time, some other challenges emerged which include the quality, cost, life, validity and credibility of digital contents. This research work is a detailed description of the challenges/ problems confronting by the researchers while accessing digital information resources.

Methodology- This study designed a quantitative research method by using ...


Law Library Usage For Legal Information Seeking Among The Law Students In Public Sector Universities: An Empirical Study, Jibran Jamshed, Muhammad Kashan Jamshaid, Iram Saleemi 2021 The Islamia University of Bahawalpur

Law Library Usage For Legal Information Seeking Among The Law Students In Public Sector Universities: An Empirical Study, Jibran Jamshed, Muhammad Kashan Jamshaid, Iram Saleemi

Library Philosophy and Practice (e-journal)

Objectives: The primary purpose of this study was to determine the Law Library usage patterns of law students in the public sector universities of Punjab, Pakistan. It analyzed the legal information needs of law students along with the purpose of their visits, availability of services, and major problems faced by law students in the law libraries.

Methodology: This empirical study was conducted while using a survey design. A structured questionnaire was distributed among the participants of the study using a convenience sampling technique. Collected data was analyzed and interpreted through the Statistical Package for Social Sciences (SPSS V23). Descriptive statistics ...


Not Forgetting – 80s Style, Regina Fisher Raboin 2021 University of Massachusetts Medical School

Not Forgetting – 80s Style, Regina Fisher Raboin

Journal of eScience Librarianship

Keeping in mind the work done by data librarians is key to understanding the importance of providing open and free access to data. Standards such as persistent identifiers (PIDs) were created to provide long-lasting access to all types of digital materials and resources. Providing new ways to inform and instruct researchers and other users on the importance of making data available for sharing, reproducibility, and re-use helps in driving good and effective social policy for researchers.


Perception And Utilization Of Single Window Search Tool For Conducting Literature Search: A Case Study, Mahabaleshwara Rao, Shivananda Bhat 2021 Manipal Academy of Higher Education, Manipal

Perception And Utilization Of Single Window Search Tool For Conducting Literature Search: A Case Study, Mahabaleshwara Rao, Shivananda Bhat

Library Philosophy and Practice (e-journal)

This paper focuses on understanding the perception and utilization of the ‘Single Window Search’ tool at the KMC Health Sciences Library of Manipal Academy of Higher Education (MAHE), Manipal, India for conducting a literature search. A structured questionnaire is distributed to the participants of the workshop conducted on a single-window search tool by the KMC Health Sciences Library to get data. The study identified that the single-window search tool is extremely helpful for the users for conducting a literature search for teaching, learning, research and patient care activities. Respondents of the study perceived that the single-window search tool helps to ...


Ddc-Wise Subject Mapping Of Ndli Indexed Multileveled, Multilingual Resources: A Special Reference With Indian Languages, Debasis Majhi, Sibsankar Jana, Amit Nath, Soumik Kerketta 2021 Indraprastha Institute of Information Technology, Delhi

Ddc-Wise Subject Mapping Of Ndli Indexed Multileveled, Multilingual Resources: A Special Reference With Indian Languages, Debasis Majhi, Sibsankar Jana, Amit Nath, Soumik Kerketta

Library Philosophy and Practice (e-journal)

The study helped with the subject mapping of the resources on 22 languages included in the Indian constitution that were indexed in the National Digital Library of India from 2018 and covering the different fields of arts and humanities, social sciences, science, engineering, technology, and history. The subject mapping is based on the Dewey Decimal Classification (DDC) 22nd edition. The relevant/required data was collected from the official website of the National Digital Library of India (https://ndl.iitkgp.ac.in/) on 4th April 2021, Sunday by browsing subject-wise.

(https://ndl.iitkgp.ac.in/result?q={"t":"subject","b":{"browse ...


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