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Full-Text Articles in Social Psychology
Long Distance Managerial Intervention In Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions, David R. Dunaetz
Long Distance Managerial Intervention In Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions, David R. Dunaetz
CGU Faculty Publications and Research
Effective ways of conflict management must be found for missionaries when no trusted mediator in the region is available. Home office management or leaders in other regions can intervene through context rich media, such as the telephone and video conferencing, to provide help. Intervention through context poor media, such as email, is much less likely to succeed. Effective managerial intervention involving interaction with each party can lead to reframing the conflict into an opportunity to cooperate and find mutually beneficial solutions. The manager can present information, ask questions, and help the parties see that resolution is possible by addressing key …