Social and Behavioral Sciences Commons^™

Management Consultant - Client Relationships: Their Impact On Consultancy Outcomes In Smes, Gary I. Noble

Faculty of Commerce - Papers (Archive)

This paper reports on the findings of an empirical study that examined aspects of the consultant - client relationship (CCR) that affect the adoption of a consultant's recommendations in the context of a small or medium enterprise (SME). In addition, this study found that a SNlE client's judgement of the success of a consultancy project was based on three key factors - the financial change in the business, the gaining of new knowledge on operating an SME learnt through the consultancy and any new perspective on the business gained as a result of the consultancy. These findings are drawn from …