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Full-Text Articles in Social and Behavioral Sciences

The Effects Of Communication, Knowledge Sharing, And Trust On Agile Virtual Team Effectiveness, Ivana Pino Feb 2024

The Effects Of Communication, Knowledge Sharing, And Trust On Agile Virtual Team Effectiveness, Ivana Pino

Walden Dissertations and Doctoral Studies

Ongoing globalization and the evolution of technology in the workplace reinforce the need for virtual teamwork. Individuals working together across the globe comprise virtual teams. Many teams across industries value and use agile methodology to manage their projects. Research shows that agile virtual teams face challenges based on social and organizational problems such as lack of trust, knowledge sharing, and suitable communication. Therefore, this quantitative study aimed to address a gap in the current literature on the effect that communication, trust, and knowledge sharing have on agile virtual team effectiveness. Additionally, the aim was to determine the moderating effect of …


Strategies Global Virtual Team Leaders Use To Improve Trust And Communication, Sarah Crandell Monday Jan 2023

Strategies Global Virtual Team Leaders Use To Improve Trust And Communication, Sarah Crandell Monday

Walden Dissertations and Doctoral Studies

Global virtual team (GVT) members’ inability to effectively build trust and communication has the potential to negatively impact organizational outcomes. Organizational leaders are concerned with team members’ inability to build trust and communication, as it is the leading cause of reduced productivity and efficiency levels within GVTs. Grounded in the social exchange theory, the purpose of this qualitative multiple case study was to explore strategies GVT leaders use to improve trust and communication among GVT members. The participants were 18 GVT business leaders from six organizations located in the Pacific Northwest of the United States. Data were collected using semistructured …


Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield Jan 2023

Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield

Walden Dissertations and Doctoral Studies

Telehealth and face masks are some of the infection control measures nurses use while attending to patients. Nurses provide the most patient care in hospital settings and thus spend the most time with patients in their recovery journey. Because communication is paramount to the role nurses play as health care professionals, there is a substantial need to investigate how infection control measures affect the quality of nurse-patient communication. The purpose of this quantitative cross-sectional study was to describe the relationship of methods aimed at maintaining social distancing between nurses and patients to nurse-patient communication and to compare differences in the …


Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson Jan 2023

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …


Community-Based Organization Leaders’ Communication Effectiveness And Effects On Performance Outcomes, Troy N. Nicholas Jan 2023

Community-Based Organization Leaders’ Communication Effectiveness And Effects On Performance Outcomes, Troy N. Nicholas

Walden Dissertations and Doctoral Studies

The purpose of this study was to determine if effective leader communication builds employee relationships that improves organizational performance. Organizational communication is a prominent factor that impacts the outcome of an organization’s goals and assists in executing its mission. There remain some gaps in the current literature considering the work environment and the attitudes of employees as they relate to organizational communication. To address the gap, the constructive grounded theory model was used to construct and analyze a theory of organizational communication. The sample for the study included 12 participants who were leaders or employees in a community-based organizations in …


Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson Jan 2023

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …


Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield Jan 2023

Comparison Of The Effects Of Telehealth Versus N95 On Nurse-Patient Communication, Tony Christopher Bloomfield

Walden Dissertations and Doctoral Studies

Telehealth and face masks are some of the infection control measures nurses use while attending to patients. Nurses provide the most patient care in hospital settings and thus spend the most time with patients in their recovery journey. Because communication is paramount to the role nurses play as health care professionals, there is a substantial need to investigate how infection control measures affect the quality of nurse-patient communication. The purpose of this quantitative cross-sectional study was to describe the relationship of methods aimed at maintaining social distancing between nurses and patients to nurse-patient communication and to compare differences in the …


Situation-Background-Assessment-Recommendation During Hand-Off In A Mental Health Nursing Unit, Renel Ramos Jan 2022

Situation-Background-Assessment-Recommendation During Hand-Off In A Mental Health Nursing Unit, Renel Ramos

Walden Dissertations and Doctoral Studies

AbstractCommunication failures, especially inadequate hand-off communication, in U.S. hospitals has accounted for 30% of malpractice claims, resulting in 1,744 deaths over 5 years. This prompted the Joint Commission to recommend utilizing standardized communication tools to reduce the number of medical errors related to miscommunication. The Situation-Background-Assessment-Recommendation (SBAR) Communication Tool has been used to improve the effectiveness of communication among health care providers. The partner organization noted failures to communicate patient-care-related information between psychiatric mental health nurses (PMHN) during hand-off, given the absence of standardized communication. This project aimed to develop a program to educate PMHNs on the SBAR Communication Tool. …


Examining Trust And Its Influence On Emotional Self-Disclosure, Demetria Thomas-Masso Jan 2022

Examining Trust And Its Influence On Emotional Self-Disclosure, Demetria Thomas-Masso

Walden Dissertations and Doctoral Studies

Communication is an important aspect of a relationship of any kind as thoughts, feelings, and ideas are conveyed from one party to the other. However, communication styles vary, which can contribute to lack of comprehension of content among individuals resulting in misinterpretation. This study focused on examining whether trust, an identified variable indicative of a secure relationship, could influence individuals’ willingness to emotionally self-disclose within a romantic relationship. One hundred fifty-eight individuals were randomly placed into one of three groups (two were priming groups) for the purpose of assessing whether trust influenced their willingness to disclose their emotions to their …


Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta Jan 2021

Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta

Walden Dissertations and Doctoral Studies

Differences in values, motives, and beliefs of members of a multigenerational workforce can negatively impact organizational sustainability. Business leaders who cannot communicate organizational vision and values to a multigenerational workforce risk reduced organizational sustainability. Grounded in generational cohort theory, communication accommodation theory, and organizational culture theory, the purpose of this multiple case study was to explore strategies that leaders of multigenerational workforces within the financial industry use to communicate organizational values and vision for a sustainable work environment. Participants comprised five financial organization leaders in New York City who successfully implemented communication strategies to communicate organizational vision and values for …


A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush Jan 2021

A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush

Walden Dissertations and Doctoral Studies

Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …


The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe Jan 2021

The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe

Walden Dissertations and Doctoral Studies

Abstract The communication patterns of leaders in the workplace are vital to ensuring productivity and meeting organizational mission and goals. The quality of workplace communication from the leaders impacts the perceptions of employees about the workplace and their ability to fulfill organizational missions and goals. Communication can be delivered through multiple technological means, in person, and in writing. Message delivery also can convey the tone of the sender. The purpose of this case study was to identify the communication patterns between the executive leaders and six of eight site leaders of a nonprofit counseling center focused on serving children and …


Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey Jan 2021

Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey

Walden Dissertations and Doctoral Studies

While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …


Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes Jan 2021

Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes

Walden Dissertations and Doctoral Studies

AbstractThe problem that this study addressed was eye gaze technology for nonverbal students with cortical visual impairment (CVI). There are no studies examining educators’ viewpoints on the usefulness of eye gaze technology for communication and language development of nonverbal students with CVI. The purpose of this basic qualitative study was to explore what educators think about the usefulness of eye gaze technology on communication and language development for nonverbal students with CVI. The conceptual framework applied to this basic qualitative study was based on the unified theory of acceptance and use of technology (UTAUT) and John Dewey’s pragmatism theory. The …


Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session Jan 2021

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …


Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James Jan 2021

Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James

Walden Dissertations and Doctoral Studies

Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …


Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend Jan 2021

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …


Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown Jan 2020

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …


Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton Jan 2020

Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton

Walden Dissertations and Doctoral Studies

The problem addressed in this study is low student success in online high-impact courses. Researchers have shown that instructor-initiated communication contributes to student satisfaction and success. The purpose of this study was to determine any relationship between instructor-initiated communication and student pass rates in online high-impact courses offered at a community college in the United States. The Community of Inquiry (CoI), which identifies teacher, social, and cognitive guidelines supporting learning experiences for students, was the theoretical foundation of the study. The research question was designed to explore relationships among the percentage of students passing a course with an A, B, …


Parental Perceptions Of Family Communication Within The Context Of Modern Technology, Litermin Joseph Jan 2020

Parental Perceptions Of Family Communication Within The Context Of Modern Technology, Litermin Joseph

Walden Dissertations and Doctoral Studies

The increasing dependence or reliance on the usage of technology to connect with each other is influencing family communication today. Face-to-face family communication is becoming more and more devalued. Considering the value of family communication, parents should play the most important role of sustaining it to enhance family relationship. Using the family systems theory as a foundation, the purpose of this generic qualitative study was to understand parental experiences concerning family communication within the context of modern technology. This study used purposeful sampling and semi-structured interviews from 7 U.S. citizens, men and women aged 30-55, from St Lucie County, Florida. …


Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …


Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel Jan 2020

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …


Supply Chain Managers' Reverse Logistics Strategies To Control Cost Through Risk Mitigation, Lawrence A. Reeves Jan 2019

Supply Chain Managers' Reverse Logistics Strategies To Control Cost Through Risk Mitigation, Lawrence A. Reeves

Walden Dissertations and Doctoral Studies

Supply chain managers in the food and beverage industry face significant challenges regarding the use of effective reverse logistics strategies to reduce supply chain disruptions, control risk, and reduce costs. Through the lens of resource dependence theory, the purpose of this multiple case study was to explore reverse logistics strategies used by supply chain managers in the United States to control cost through risk mitigation. Participants in this study included 5 supply chain managers in the food and beverage distribution industry in the state of Georgia who implemented successful reverse logistics strategies to control cost through risk mitigation. Data were …


Policy Knowledge Communication In Nursing, Curtiss John Vavra Jan 2019

Policy Knowledge Communication In Nursing, Curtiss John Vavra

Walden Dissertations and Doctoral Studies

Evidence-based practices in nursing improve patient outcomes, decrease healthcare costs, and can be implemented with policies and procedures. However, there is limited literature describing how nurses acquire policy knowledge, the dissemination of which may require a significant investment of resources by a hospital. The purpose of this study was to learn more about how nurses obtain policy knowledge. Rogers's diffusion of innovations theory guided the examination of communication channels and how they relate to the formation of policy knowledge. The research questions were designed to gather information on the relationship of policy communication channels, demographic factors, and the frequency of …


Positive Deviance Behaviors And Definition In Nursing, Stacy L. January Jan 2019

Positive Deviance Behaviors And Definition In Nursing, Stacy L. January

Walden Dissertations and Doctoral Studies

The concept of positive deviance (PD) has not been studied in the context of nursing. Grounded in narrative inquiry and combined with vocabularies of motive and symbolic interactionism, the purpose of this study was to explore whether PD behaviors existed in nursing, and if so, to develop an operational definition of PD for nursing. The research question addressed what PD behaviors, if any, were present in nurses’ workplace stories. Using posted flyers, eight participants either self-selected or were selected by snowball method to participate. Interviews were conducted in locations decided on by each participant. Interview data were obtained, transcribed, then …


Successful Strategies For Retaining Profitability In An Education-Sector It Project, Cassandra Romae Middleton Jan 2019

Successful Strategies For Retaining Profitability In An Education-Sector It Project, Cassandra Romae Middleton

Walden Dissertations and Doctoral Studies

Many information technology (IT) project managers (PMs) and other business leaders lack effective strategies for enhancing communication among their project team members, thereby reducing profitability and organizational cohesion. The purpose of this multiple case study was to explore communication strategies that IT PMs used to successfully complete IT mobile device projects. The conceptual framework for this study was McQuail's mass communication, Craig's communication, and Deming's profound knowledge theory. Purposive sampling method was used to identify 6 successful IT PMs and leaders who worked at 2 leading educations settings located in southeastern South Carolina. Data gathered from the semistructured interviews and …


Knowledge Sharing And Customer Relations In Mobility, Katie Dyretha Moore Jan 2019

Knowledge Sharing And Customer Relations In Mobility, Katie Dyretha Moore

Walden Dissertations and Doctoral Studies

After the events of September 11, 2001, inadequacies in how government organizations and agencies shared knowledge and communication with defense mission partners became readily apparent. A reasonable U.S. government information technology expectation is the integrated use of mobile phones across organizations and agencies. Yet, it is difficult to meet this expectation, as the provisioning process for mobile devices can be different for each government organization or agency. The Department of Commerce National Institute of Standards and Technology does not set provisioning standards, and organizations and agencies determine policies tailored to their particular needs. Using Schein's theory on organizational culture, the …


Exploring How Divorce-Related Communication Affected Relationships Between Same-Sex Parents And Their Offspring, Madonna Siao Jan 2019

Exploring How Divorce-Related Communication Affected Relationships Between Same-Sex Parents And Their Offspring, Madonna Siao

Walden Dissertations and Doctoral Studies

Communication styles used during divorce-related conversations may negatively influence the quality of parent-child relationships. Researchers have not examined how communication styles used in divorce-related communications affect parent-offspring relationships in same-sex parented families. The purpose of this generic qualitative study was to examine offspring perceptions of how divorce-related communication styles affected relationships between the children and their same-sex parents. The research question for this study addressed how the perceived communication styles of same-sex parents in divorce-related conversations influence the parent-offspring relationship. Principles from communication privacy management theory provided the conceptual framework. Two 21-year-old females whose same-sex parents dissolved their relationships participated …


A Study Of Rural Nonprofit Board Communication And Collaboration, Angela-Janine C. Crawford Jan 2019

A Study Of Rural Nonprofit Board Communication And Collaboration, Angela-Janine C. Crawford

Walden Dissertations and Doctoral Studies

This case study explored the perceptions, experiences, and significant internal communication and collaboration problem(s) faced by a rural nonprofit board of directors experiencing a growth transition. Specifically, this study addressed (a) how a rural nonprofit's board members perceived their communication and collaboration skills and practices, and (b) the training needed to improve board communication and collaboration policies and practices. Ten rural area study participants shared their experiences and made recommendations for board communication and collaboration training. Exploring the perceptions, understandings, and capacities of the rural nonprofit board members revealed how specific communication and collaboration policies and practices affected their organization's …


Frequency Of Cell Phone Texting And Social Competency In Adolescents, Anita Marie Phillips Jan 2018

Frequency Of Cell Phone Texting And Social Competency In Adolescents, Anita Marie Phillips

Walden Dissertations and Doctoral Studies

There is no current research on the relationship between texting frequency, social competency development, and the moderating effect of gender in adolescents. A quantitative study involving a moderation design using multiple regression assisted in determining the relationship between cell phone texting and gender and whether or not the interaction of these variables predicted social competency development. The theoretical base that grounded this study was the taxonomic model of social competence, which identified the importance of examining social awareness abilities such as communication, an essential component for the development of social competency. The study included 74 participants. The participants were parents …