Social and Behavioral Sciences Commons^™

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

Customer And Employee Social Media Comments/Feedback And Stock Purchasing Decisions Enhanced By Sentiment Analysis, Drew Mikel Hall

Walden Dissertations and Doctoral Studies

The U.S. Securities and Exchange Commission (SEC) warns professional investors that sentiment analysis tools may lead to impulsive investment decision-making. This warning comes despite evidence showing that aided social sentiment investment decision tools can increase accurate investment decision-making by 18%. Using Fama's theory of efficient market hypothesis, the purpose of this quantitative correlational study was to examine whether customer Twitter comments and employee Glassdoor feedback sentiment predicted successful investing decisions measured by business stock prices. Two thousand records from 3 archival U.S. public NASDAQ 100 datasets from March 28, 2016, to June 15, 2016 (79 days) of 53 companies with …

Coalition Sustainability After Federal Funding Is Expended: A Case Study, Shawnee Marie Seese

Walden Dissertations and Doctoral Studies

Community coalition sustainability has been a focus of scholars as community coalitions deliver vital programs and services for communities in need. Despite the value coalitions bring to U.S. communities, they often become vulnerable after federal funding is expended. Researchers acknowledge the need to build understanding of coalition sustainability and have identified factors that contribute to the sustainability of programs, but studies on the topic remain quite limited. Federal funding requirements are more stringent than in previous years, requiring evidence of sustainability planning, which increases the urgency to identify those elements that ensure sustainability. The purpose of this study was to …

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

Achieving Profitability In Global Small Business Supply Chain Management, Cheryl A. Mccloud

Walden Dissertations and Doctoral Studies

Supply chain managers of small and medium-sized enterprises face cost inefficiencies in meeting human, physical, and technology capital requirements. Small and medium-sized enterprise supply chain managers who fail to implement cost-efficiency strategies risk jeopardizing profitability. Grounded in the chaos theory, the purpose of this qualitative single case study was to explore the successful strategies SME supply chain managers used to create cost efficiencies to remain profitable. Participants were 3 corporate supply chain managers of a small and medium-sized international enterprise located in central Florida who were successful at creating cost efficiencies to remain profitable. The data collection process included face-to-face …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

The Experience Of Adults With Attention-Deficit/Hyperactivity Disorder In The Workplace, Josephine Laverne Harris

Walden Dissertations and Doctoral Studies

Attention-deficit/hyperactivity disorder (ADHD) has been associated with children for many decades, but it can continue into adulthood. However, little research has focused on adults with ADHD or the specific processes through which such adults mitigate the challenges they face, especially in the workplace. The purpose of this qualitative, grounded theory study was to provide a better understanding of the strategies and support systems adults with ADHD use to overcome workplace challenges. Self-efficacy theory grounded the study, allowing for an understanding of the lived experiences of adults with ADHD in the workplace. The researcher conducted 12 semistructured interviews with adults with …

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …

Unfunded Stakeholder Mandates And Nonprofit Performance Impacts, Courtney Lyn Coe

Walden Dissertations and Doctoral Studies

Small nonprofit organizations, with annual budgets of $500,000 or less, are assigned many obligations by external stakeholders while conducting their mission-related work. However, little is known about the impact of these obligations or mandates being received from their external stakeholders, which rarely have funding allocated to minimize any capacity impact they create. The purpose of this study was to learn about whether, and how, the organizational capacity of small nonprofit organizations is impacted by unfunded mandates. Applying the theoretical framework of rational choice theory, the patterns revealed by the data allow the ability to draw conclusions based upon the lived …

Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz

Walden Dissertations and Doctoral Studies

The prevalence of substance use disorder (SUD) is similar among individuals with intellectual or developmental disabilities (ID/DD) and the general population, yet there is a disparity between treatment and outcomes for these two groups due to a lack of appropriately adapted treatment and staff training. The purpose of this case study was to examine how leaders in a behavioral health organization understand the engagement and training experience for staff who provide substance abuse treatment for individuals with ID/DD. Governance and operational data were collected and analyzed from internal archival sources and organizational leader interviews. Themes identified from coding indicated that …

Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou

Walden Dissertations and Doctoral Studies

Many business sectors are currently facing challenges in the labor market and will need to address inefficiencies in their recruitment and retention strategies. Restaurant managers who lack strategies for recruiting nontraditional staff, such as people with disabilities, risk declining competitiveness because of this labor shortage. Grounded in stakeholder theory, the purpose of this multiple case study was to explore strategies restaurant managers use to recruit and hire people with disabilities to prevent or address skilled worker shortages. The participants comprised 7 quick service restaurant (QSR) franchisees and managers from the same QSR brand in Canada with previous experience recruiting staff …

Understanding Behavioral Health Stigma Within The Healthcare Workforce, Jason Robert Martin

Walden Dissertations and Doctoral Studies

Individuals who seek mental health treatment in the United States face significant barriers. One such barrier is the belief that those seeking mental health treatment are subpar people with some moral failure. One area where this phenomenon exists is the behavioral healthcare workforce. This study was conducted to understand the phenomenon of stigma that behavioral healthcare leaders exhibit toward behavioral healthcare patients using the Baldrige framework as its conceptual framework. Using a qualitative approach and case study design, interviews were conducted with 6 leaders within a large healthcare system in the suburbs of a major metropolitan area to evaluate their …

The Impact Of Technological Advances On Older Workers, Toni Mcintosh

Walden Dissertations and Doctoral Studies

The general problem addressed in this study was the treatment of older workers in the information technology industry that contributes to age discrimination in the workplace. Age discrimination is against the law irrespective of whether it is aimed at older workers in the workforce or becoming job candidates at an advanced age. Although previous research has shown that age discrimination is prevalent in work environments, little has been suggested to eradicate the issue in the workplace. The purpose of this qualitative case study was to investigate the issue of age discrimination as it relates to workers over the age of …

Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller

Walden Dissertations and Doctoral Studies

The effects of leaders on virtual employees job satisfaction and job performance is essential to virtual team success. As virtual workplaces continue to evolve, there is a need to focus research on how leaders affect virtual employees. Previous research has indicated that understanding the relationship between perceived leadership and job satisfaction is crucial as it helps create a motivated and effective workforce. However there remains an essential gap in current literature regarding leadership effectiveness on job satisfaction and job performance of virtual workers. The population group for this study consisted of 70 randomly selected virtual employees. Participants of the study …

A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith

Walden Dissertations and Doctoral Studies

The study showed factors that influenced senior female U.S. Marine Corps' (USMC) officer retention decisions. The qualitative study was based on the interpretivism research philosophy and Mobley's model of turnover and employed a phenomenological research design to identify themes regarding participants' perceptions of their lived experiences involving their professions and factors that affected their mandates to remain on active duty. The study included 11 women volunteers who had either earned membership in General Officer (GO) ranks or were competitive for within the USMC as a colonel (CV); they were recruited through purposive sampling, and data were collected through interviews. Data …

Employee Motivation And Knowledge Transfer In Nonprofit Organizations, Heidi Keam Nors

Walden Dissertations and Doctoral Studies

AbstractIneffective knowledge transfer strategies can negatively affect knowledge creation and employee motivation. Nonprofit business leaders who struggle with knowledge transfer among department staff are at a high risk of not improving employee motivation. Grounded in Kahn’s organizational theory on leadership and structure, the purpose of this qualitative multiple case study was to explore the knowledge transfer strategies used by nonprofit business leaders to transfer knowledge among departmental staff and to improve employee motivation. The participants comprised business leaders and staff, consisting of 2 executives, 2 managers, and 2 departmental staff members from a nonprofit charter school management company in North …

Engaging External Stakeholders To Improve Public-Private Partnership Water Project Completion Rates, John Paul Kolman

Walden Dissertations and Doctoral Studies

Public-private partnership (PPP) water projects may have competing external stakeholders, resulting in a disproportionately high project failure rate when compared to other types of infrastructure projects. Private companies and local governments use PPP projects as a means to bridge deficiencies in local government funding and knowledge to assist in bringing improved water to their communities. The purpose of this qualitative single case study was to examine strategies leaders use to engage their external stakeholders in improving their PPP project completion rates. The study was grounded in Freeman's stakeholder theory. The participants consisted of 3 leaders who recently completed stakeholder activities …

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …

Organizational Climate And Employee Engagement, Romie Mejalli

Walden Dissertations and Doctoral Studies

Although research shows that disengaged employees contribute to increased health and hiring costs in for-profit organizations, there is a gap in the literature concerning the relationship between organizational climate (OC) and employee engagement (EE) in nonprofit organizations (NPOs). In this study, it was hypothesized that employee answers to the Utrecht Work Engagement Scale-17 (UWES-17) and OC surveys (for example, of management styles and innovation) would predict EE in a NPO. The study further addressed the question of whether age or the division in which the employees worked influenced the relationship between OC and EE. Kahn’s engagement theory served as the …

Special Operations Forces Culture And Implications For Interagency Collaboration, Bradley Rhinelander

Walden Dissertations and Doctoral Studies

The Horn of Africa exemplifies maritime instability due to regional climate, environmental, economic, food, and security issues. Future global challenges require collaborative approaches between U.S. government and military organizations to span organizational boundaries and leverage the strengths and insights of diverse organizations. The purpose of this research was to examine organizational culture and identity, as manifested in organizational literature, to identify opportunities and challenges to interagency networks and collaboration in the realm of confronting wicked problems around the globe. The research questions focus on the cultural and normative elements of organizational identity as manifest in the context of organizational literature. …

Assessment Of The High Performance Cycle To Understand Work Motivation Among U.S. Workers, Eric J. Evans

Walden Dissertations and Doctoral Studies

The high performance cycle (HPC) is a multi-theoretical model of workplace motivation that is rooted in goal setting theory. While limited studies have empirically tested the HPC since its inception in 1990, early studies were limited in the lack of an instrument designed to assess HPC variables. Using an instrument developed by Borgogni and Dello Russo to empirically test the HPC, this study’s aim was to provide further examination of the HPC antecedents of performance with an increased sample size and by drawing from a diverse population of workers. Using a self-report measure of performance, a cross-sectional design was implemented …

Financial Advisory Firms’ Strategies For Diversifying And Growing Clients’ Portfolio, Gerald Lee House

Walden Dissertations and Doctoral Studies

Abstract

Less than half of all U.S. households have some form of retirement assets. Advisors who fail to use alternative investment strategies may not accumulate enough retirement assets for their clients. Grounded in Markowitz's modern portfolio theory, the purpose of this qualitative multiple case study was to explore alternative investment strategies financial advisors use to enhance the growth and diversification of their clients' retirement assets. Data were collected from semistructured interviews and company documents from 4

financial advisors in Georgia and South Carolina who had successfully incorporated alternative investments in their clients' retirement portfolios. Thematic analysis was used to analyze …

Strategies To Reduce Absenteeism In The Public Sector Workplace, Dr. John G. Turner

Walden Dissertations and Doctoral Studies

When unplanned absences occur, employers incur lost productivity and additional costs. In the United States, missed work because of employee absence costs organizations about $202 billion dollars annually. Grounded in Burn’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective strategies public works department leaders use to reduce absenteeism in the workplace. The participants included 9 leaders who worked in a chosen department in the local government who successfully reduced absenteeism in the workplace. The data collection process included conducting semistructured interviews and reviewing organizational documents. The data were analyzed using a thematic analysis …

Impacting Nonprofit Financial Sustainability And Mission, Jarhal Duncan

Walden Dissertations and Doctoral Studies

Nonprofits in the United States have been struggling to maintain financial sustainability and create new pathways to accomplish its mission. The research problem was that there was limited research on leadership strategies for nonprofits to facilitate the balance of achieving the organizational mission and financial sustainability. The purpose of this study was to increase the understanding of how current leaders of niche-based nonprofit organizations use strategies to impact financial sustainability and maintain the mission of the nonprofit organization. Building on this understanding can help address this issue. Theoretical frameworks such as Resource Dependence Theory and General Systems Theory help develop …

Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada

Walden Dissertations and Doctoral Studies

A lack of diversity exists in higher education leadership, particularly with Hispanic/Latina women. Differences in cultural backgrounds play a role when leaders who are mostly White consider individuals of other ethnicities for promotion. In 2016, only 3% of all higher education leadership positions were held by Hispanics/Latinos and even a smaller percentage were women. Identifying the challenges Hispanic/Latino women face in competing for leadership roles in higher education is needed to understand the factors needed to be overcome to succeed. A phenomenological qualitative study was conducted with 13 participants to explore how Hispanic/Latina women perceive the higher education work environment …

The Sustainability Knowledge, Attitude, And Behavior Differences Between Green And Non-Green University Students, Rebekah Hart

Walden Dissertations and Doctoral Studies

Research has shown that green schools and sustainability education (SE) can improve learning, health, attitudes, and behaviors. They can also model the necessary community, societal, and global changes needed for sustainable living. However, most students do not attend green schools or receive adequate SE. Limited peer-reviewed studies have also examined the sustainability knowledge, attitude, and behavior differences between green and non-green university student populations. The theoretical foundation of the study was based on the theories of planned behavior and social identity theory. In order to fill the research gap, 606 undergraduates and graduates from 265 U.S. accredited green and non-green …

Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson

Walden Dissertations and Doctoral Studies

In response to healthcare payment policy reforms, billions of dollars in healthcare provider charges are challenged annually. Following the implementation of the Virginia workers’ compensation medical fee legislation, healthcare organizations experienced declining worker compensation medical fee schedule reimbursements and lack of profitability. Grounded in the adaptive cycle model, the purpose of this qualitative single case study was to explore strategies 2 urgent care center (UCC) leaders in Virginia used to increase profits after implementing the Virginia workers’ compensation medical fee legislation. Data were collected via in-depth interviews and a review of company documents. Thematic analysis was used to analyze data. …

Social Influences, Decision-Making, And Career Retention Of Novice Teachers, Kerstin Anna Stewart

Walden Dissertations and Doctoral Studies

New teachers bring hope, optimism, and excitement for teaching and learning from their individual preparatory programs to their classrooms at the start of every new school year. However, research indicates a large number of those teachers leave the field of teaching within a 5-year timeframe. The consequence of this loss of professionals has a deep-rooted impact on student achievement and learning. This loss also has considerable career and financial implications for the field of education. The reasons for this exodus are varied and somewhat broad in nature and scope. The purpose of this phenomenological study was to describe the lived …

Strategies For Enhancing Organizational Performance By Advancing Women To Leadership Positions, Veronica Denise Brown

Walden Dissertations and Doctoral Studies

Approximately 45% of the U.S. labor force comprises women, but less than 5% work in executive positions due to ineffective succession strategies. Human resource (HR) managers who fail to implement succession strategies are at risk of losing competitive advantage and lower organizational performance due to a lack of equitable promotional and hiring processes for future female leaders. Grounded in the social role theory, the purpose of this qualitative multiple case study was to explore succession strategies HR managers in the home improvement industry use to advance qualified women for leadership positions to improve organizations’ performance. The participants comprised 6 HR …

Innovation-Driven Growth In Heavy Equipment Firms, Raynald J. Gallant

Walden Dissertations and Doctoral Studies

Lack of innovation-driven revenue growth can have adverse effects on organizational outcomes. Company leaders who do not pursue innovation put their firm's survival at risk. Grounded in Christensen's theory of disruptive innovation and Rogers's diffusion of innovation theory, the purpose of this quantitative correlational study was to examine the relationship between company culture, company maturity, company revenue, and innovation-driven revenue growth rate in global heavy equipment manufacturing firms. Secondary data (N = 50) were collected from the Yellow Table, an annual listing of the top 50 global heavy equipment companies by revenue from 2002 to 2018. The results of the …