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Social and Behavioral Sciences Commons™
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Articles 1 - 30 of 123
Full-Text Articles in Social and Behavioral Sciences
Social Networking As A Motivator For Social Gathering, Henrietta Abeley Abbey
Social Networking As A Motivator For Social Gathering, Henrietta Abeley Abbey
Walden Dissertations and Doctoral Studies
AbstractIn the United States, many activists use social media platforms to interact with protesters to organize demonstrations and protests rapidly. Some politically motivated social gatherings are organized online without the knowledge of government or law enforcement personnel. Gatherings can become violent and result in chaos. The purpose of this research is to determine the extent to which a variety of social media platforms contribute to New York City protesters and activists’ participation in demonstrations that potentially pose a threat to the community. The study involved a qualitative methodology explicitly focused on a phenomenological understanding of responses provided by activists and …
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Walden Dissertations and Doctoral Studies
Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …
The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe
The Role Of Leadership Communication Patterns On Organizational Effectiveness, Nidal Pascoe
Walden Dissertations and Doctoral Studies
Abstract The communication patterns of leaders in the workplace are vital to ensuring productivity and meeting organizational mission and goals. The quality of workplace communication from the leaders impacts the perceptions of employees about the workplace and their ability to fulfill organizational missions and goals. Communication can be delivered through multiple technological means, in person, and in writing. Message delivery also can convey the tone of the sender. The purpose of this case study was to identify the communication patterns between the executive leaders and six of eight site leaders of a nonprofit counseling center focused on serving children and …
Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey
Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey
Walden Dissertations and Doctoral Studies
While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …
Journalism Graduates’ Perceptions And Experiences Of Internships And Employment, Breanne L. Ahearn
Journalism Graduates’ Perceptions And Experiences Of Internships And Employment, Breanne L. Ahearn
Walden Dissertations and Doctoral Studies
Graduates who do not have an internship show greater difficulty in obtaining gainful employment compared to those who do have an internship. However, simply believing that internships may translate into employment does not explain how students perceive the role of the internship in obtaining employment in the field. The purpose of the study was to investigate the graduates’ perceptions and experiences of how internships might affect journalism majors’ gaining employment in the field within 6 months of graduation. Kolb’s four stages of experiential learning theory was used as the conceptual framework to investigate how journalism-related major graduates described their journalism …
Adult Day Care Staff Education To Improve Communication And Behavioral Management Skills, Kathy Davis
Adult Day Care Staff Education To Improve Communication And Behavioral Management Skills, Kathy Davis
Walden Dissertations and Doctoral Studies
AbstractIneffective communication and behavioral management skills are quality and safety issues that were identified at a local adult day care facility in the Southwest United States. Administrators at the facility identified a knowledge gap in communication and behavior management techniques for patients with cognitive impairment. An educational program, with a PowerPoint presentation and verbal feedback as key components, was developed and used to address the identified gap in practice related to individuals with cognitive impairments at the facility. The adult learning theory and the plan-do-study-act model provided supportive frameworks for program development and staff education. The project question explored whether …
Relationship Between Social Media Screen Time, Sedentariness, And Bmi Among Young Adults, Helen Golod
Relationship Between Social Media Screen Time, Sedentariness, And Bmi Among Young Adults, Helen Golod
Walden Dissertations and Doctoral Studies
Obesity has quickly become an epidemic that affects adults and youth not only in the United States, but also increasingly elsewhere in the global community. Research suggests that most children and adolescents spend a significant amount of time indulging in screen-based leisure, especially on social media. Such behavior may also be linked to sedentary lifestyle, which can impact an individual’s body mass index (BMI). There is a lack of understanding concerning how sedentary behavior moderates the relationship between screen time spent on different types of social media and BMI among young adults in the United States. To address this research …
Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James
Motivational Interviewing: A Strategy To Improve Health Professional's Communication, Lanita James
Walden Dissertations and Doctoral Studies
Miscommunication between patients and healthcare professionals is common in U.S. hospitals and is considered one of the chief factors in reduced patient satisfaction with care. Collaboration with the nurse researcher who reviewed the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data for a local hospital noted that negative ratings were directly related to the miscommunication between the patient and care providers. Further identified that the nursing staff was not knowledgeable about evidenced-based strategies needed to communicate effectively with the patients. The purpose of this DNP project was to develop an education program to increase nurses' knowledge about …
Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes
Eye Gaze Technology For Nonverbal Students With Cortical Visual Impairment, Hannah Sykes
Walden Dissertations and Doctoral Studies
AbstractThe problem that this study addressed was eye gaze technology for nonverbal students with cortical visual impairment (CVI). There are no studies examining educators’ viewpoints on the usefulness of eye gaze technology for communication and language development of nonverbal students with CVI. The purpose of this basic qualitative study was to explore what educators think about the usefulness of eye gaze technology on communication and language development for nonverbal students with CVI. The conceptual framework applied to this basic qualitative study was based on the unified theory of acceptance and use of technology (UTAUT) and John Dewey’s pragmatism theory. The …
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush
Walden Dissertations and Doctoral Studies
Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …
Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta
Communicating Organizational Vision And Values To A Multigenerational Workforce, Jose M. Peralta
Walden Dissertations and Doctoral Studies
Differences in values, motives, and beliefs of members of a multigenerational workforce can negatively impact organizational sustainability. Business leaders who cannot communicate organizational vision and values to a multigenerational workforce risk reduced organizational sustainability. Grounded in generational cohort theory, communication accommodation theory, and organizational culture theory, the purpose of this multiple case study was to explore strategies that leaders of multigenerational workforces within the financial industry use to communicate organizational values and vision for a sustainable work environment. Participants comprised five financial organization leaders in New York City who successfully implemented communication strategies to communicate organizational vision and values for …
Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton
Instructor-Initiated Communication And Student Success In Online High-Impact Community College Courses, Tonia J. Benton
Walden Dissertations and Doctoral Studies
The problem addressed in this study is low student success in online high-impact courses. Researchers have shown that instructor-initiated communication contributes to student satisfaction and success. The purpose of this study was to determine any relationship between instructor-initiated communication and student pass rates in online high-impact courses offered at a community college in the United States. The Community of Inquiry (CoI), which identifies teacher, social, and cognitive guidelines supporting learning experiences for students, was the theoretical foundation of the study. The research question was designed to explore relationships among the percentage of students passing a course with an A, B, …
Cross-Cultural Communication Strategies That Engage Employees And Increase Productivity., Alvin Sidney Moton
Cross-Cultural Communication Strategies That Engage Employees And Increase Productivity., Alvin Sidney Moton
Walden Dissertations and Doctoral Studies
AbstractLow employee engagement can negatively impact productivity for small fast-food restaurants in the United States. Small fast-food restaurant managers who do not engage employees experience decreased employee productivity. Grounded in Hofstede's cross-cultural dimensions theory, the purpose of this qualitative multiple case study was to explore strategies managers of small fast-food restaurants managers use to improve employee engagement. Participants were four small fast-food restaurants manager within the southern region of the United States who used cross-cultural strategies to successfully engage employees. Data were collected through semistructured interviews and internal company documents and were analyzed using thematic analysis. Four themes emerged: (a) …
Faith Leaders Strategies For Increasing Millennial Engagement, Jessica Hayley Schafer
Faith Leaders Strategies For Increasing Millennial Engagement, Jessica Hayley Schafer
Walden Dissertations and Doctoral Studies
Faith based organizations (FBOs) have failed to engage their millennial members at the same level they have engaged the previous generations. FBO leaders who fail to engage millennials are at risk of not fulfilling their mission. Grounded in the value cocreation model, the purpose of this qualitative multiple case study was to explore strategies FBO leaders used to engage millennials successfully. The participants comprised 7 leaders from 3 Western U.S. FBOs who have implemented successful strategies to engage millennials. Data were collected from interviews, observations, and online and offline documentation. The data were analyzed using Miller's guide to thematic analysis, …
Employee Motivation And Knowledge Transfer In Nonprofit Organizations, Heidi Keam Nors
Employee Motivation And Knowledge Transfer In Nonprofit Organizations, Heidi Keam Nors
Walden Dissertations and Doctoral Studies
AbstractIneffective knowledge transfer strategies can negatively affect knowledge creation and employee motivation. Nonprofit business leaders who struggle with knowledge transfer among department staff are at a high risk of not improving employee motivation. Grounded in Kahn’s organizational theory on leadership and structure, the purpose of this qualitative multiple case study was to explore the knowledge transfer strategies used by nonprofit business leaders to transfer knowledge among departmental staff and to improve employee motivation. The participants comprised business leaders and staff, consisting of 2 executives, 2 managers, and 2 departmental staff members from a nonprofit charter school management company in North …
Institutional Narrative As A Means For Evaluating Mission Alignment At Community Colleges, Paul Wesley Lundburg
Institutional Narrative As A Means For Evaluating Mission Alignment At Community Colleges, Paul Wesley Lundburg
Walden Dissertations and Doctoral Studies
Community colleges have expanded their goals and their mission statements to accommodate more students, introduce new programs, and respond to community needs. One result of this expansion has been the perception of mission misalignment: the idea that community colleges are struggling to fulfill their missions. Recent literature has focused on causes and problems presumed to be associated with mission misalignment; however, there is a gap in the empirical research on whether mission misalignment occurs. The purpose of this study was to examine mission misalignment in community colleges, thereby helping to fill the gap in the literature. The research question was …
Small Business Social Media Marketing Strategies In The Retail Industry, Mari E. Mew
Small Business Social Media Marketing Strategies In The Retail Industry, Mari E. Mew
Walden Dissertations and Doctoral Studies
Many small business owners lack social media marketing (SMM) strategies to generate sales growth. Small business owners are concerned with increasing sales growth to ensure sustainability. Grounded in Rogers’ diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore SMM strategies some small business owners in the women’s retail apparel industry use to generate growth in sales. The participants comprised 3 small business owners in the women’s retail apparel industry in South Carolina with successful experience using SMM strategies to generate sales growth. Data were collected from semistructured interviews, archival organizational documentation, and physical artifacts. …
Media Exposure To Crime, Fear Of Crime, And Social Interaction Anxiety, Genea Shoulders
Media Exposure To Crime, Fear Of Crime, And Social Interaction Anxiety, Genea Shoulders
Walden Dissertations and Doctoral Studies
In 2000, approximately 30% of all news stories in mass media focused on crime. According to research, increased exposure to the media directly correlates to an increased fear of crime; however, little research has been conducted into this influential relationship and the extent of which it could affect a person’s social interaction anxiety. Therefore, the study’s purpose was to examine the relationship and consequential impact of media exposure and the extent of which the fear of crime had on individuals’ social interaction anxiety levels. Through a quantitative approach, this study used the theory of cultivation. Question one examined the effect …
What Do The Stories Of Indigenous Youth Reveal About Their Educational Experiences?, Kenneth Paul Ealey
What Do The Stories Of Indigenous Youth Reveal About Their Educational Experiences?, Kenneth Paul Ealey
Walden Dissertations and Doctoral Studies
While the voices of Indigenous youth in other parts of the world have been sought out, no studies have specifically focused on the educational experiences of urban Indigenous youth in Canada. This phenomenological study explores the lived experiences of youth-adult relationships among Indigenous youth attending urban high schools in Western Canada. The study was approached from a postcolonial perspective aligning with Native Theory. This position is grounded on the premise that the experiences and stories of participants reveal their lived realities. Indigenous youth, 18 to 21, were recruited through targeted information sessions and word of mouth. Over 30 youth expressed …
Social Media And Customer Engagement: Customer Relations In A Digital Era, Nadia Delanoy
Social Media And Customer Engagement: Customer Relations In A Digital Era, Nadia Delanoy
Walden Dissertations and Doctoral Studies
Traditional big data analytics do not include the contextual facets that social media narratives and customer engagement do. There is currently a gap in research on how customer relations managers can integrate social media in their existing data analytics to improve business performance. The purpose of this qualitative, exploratory multiple case study was to further understand of how customer relations managers can use social media within the context of already existing data analytics across industries in Canada. Communication theory was the conceptual lens for assessing customer relations management and consumer feedback within an increasingly digital business environment. Purposeful sampling was …
Public Perceptions Of Delays In The Release Of Police Body-Worn Camera Footage, Christopher Lee Bush
Public Perceptions Of Delays In The Release Of Police Body-Worn Camera Footage, Christopher Lee Bush
Walden Dissertations and Doctoral Studies
Delays in the release of police body-worn camera (BWC) video footage have amplified public concerns about police misconduct. Law enforcement transparency is questioned when video from BWCs is not shared in a timely manner with the community. The purpose of this qualitative case study was to explore community and victims’ family’s beliefs related to delays in the release of police BWC footage. Rogers’s diffusion innovation theory and Mettler and Sorelle’s policy feedback theory were used for the study’s conceptual framework. The research questions focused on understanding the perceptions of community relationships with law enforcement around transparency, communication, and information sharing. …
Emerging Digital Marketing Strategies Using Mobile Instant Messaging, Philip Earl Bailey
Emerging Digital Marketing Strategies Using Mobile Instant Messaging, Philip Earl Bailey
Walden Dissertations and Doctoral Studies
Customer engagement by commercial mobile instant messages (MIMs) is hampered by the high rate of customer irritation of receipt of the message. Increasing customer engagement is essential to marketing managers because MIMs marketing opportunities do not translate into sales unless marketers employ effective strategies for MIMs as a communication channel. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore strategies marketing managers used to improve customer engagement with MIMs. The participants included 4 marketing managers from 3 organizations in the southeastern region of the United States who utilized MIMs as a marketing …
Social Media Technologies In Policy Communication: A Case Study Of Ghana’S Information Services Department, Winnifred Nafisa Mahama
Social Media Technologies In Policy Communication: A Case Study Of Ghana’S Information Services Department, Winnifred Nafisa Mahama
Walden Dissertations and Doctoral Studies
There is an informational gap in demand and supply of real-time policy information confronting Ghana’s Information Services Department. This problem of a gap in demand and supply impacts the productivity of individuals, groups, as well as public and private institutions. The aim of this qualitative case study was to explore how the government could integrate social media technologies in its policy communications to bridge the informational gap. The narrative policy framework provided the theoretical framework for the study. Research questions focused on how the government uses social media technologies in engaging citizens to generate input for policy decision making as …
Successful Strategies To Address Disruptive Innovation Technologies In The Digital-Media Industry, Latronya M. Acevedo-Berry
Successful Strategies To Address Disruptive Innovation Technologies In The Digital-Media Industry, Latronya M. Acevedo-Berry
Walden Dissertations and Doctoral Studies
Digital media executives lack strategic solutions for the preparation and response to changing media innovation technology. The lack of innovative technological strategies threatens digital-media corporations’ ability to maintain marketplace sustainability for addressing disruptive innovation technologies. Grounded in Christensen’s disruptive innovation theory and Roger’s diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore innovative technological strategies some executives of digital-media corporations used to maintain marketplace sustainability for addressing disruptive innovation technologies. The participants were 7 digital-media executives in New York and California, who used effective strategies to innovate technology and maintain marketplace sustainability. Data were …
Strategies To Mitigate Negative Social Media Communications In Collegiate Athletics, Jennifer A. Parks
Strategies To Mitigate Negative Social Media Communications In Collegiate Athletics, Jennifer A. Parks
Walden Dissertations and Doctoral Studies
Harmful social media communications in collegiate athletics are challenging, compelling athletic administrators to implement strategies to mitigate costly damage to the university. Grounded in framing theory, the purpose of this qualitative multiple case study was to explore strategies some collegiate athletic administrators use to mitigate negative social media communications by their student-athletes and coaches that may cause problems resulting in reputational damage to the brand, negative publicity, financial loss, sanctions, and fines for the university or college. Participants were 4 collegiate athletic administrators located in the southeastern United States, who had a social media policy and strategies to successfully mitigate …
Strategies For News Professionals To Mitigate Negative Social Media Posts, Airielle J. Vincent
Strategies For News Professionals To Mitigate Negative Social Media Posts, Airielle J. Vincent
Walden Dissertations and Doctoral Studies
Businesses use social media to promote services and products as well as connect with current and potential customers. The purpose of this qualitative, multiple case study was to explore and understand the strategies that effectively remedy negative social media comments, the skills used to employ remedial actions, the reasons why organizations fail to develop effective strategies, and the motivations to develop them among the participants and their organizations. The conceptual framework of this study combined elements from the skills approach to leadership and e-leadership theory. The target population included news directors, assignment managers, and executive producers who have used social …
Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown
Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown
Walden Dissertations and Doctoral Studies
As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …
Strategies For Increasing Workforce Engagement, Joanne White Hayes
Strategies For Increasing Workforce Engagement, Joanne White Hayes
Walden Dissertations and Doctoral Studies
The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …
Use Of Mobile Telephones: Experiences Of First Responders In Rural African Communities, James Harding
Use Of Mobile Telephones: Experiences Of First Responders In Rural African Communities, James Harding
Walden Dissertations and Doctoral Studies
Emergency medical technicians (EMTs) usually participate in disaster response in rural African communities. Disasters in African communities are often characterized by huge fatalities, which are associated with a slow pace of response. The use of information and communication technology in disaster response is recognized as an effective conduit for enhancing response. Previous research indicates the efficacy of the use of mobile telephones in disaster response in advance countries. However, there remains a critical gap in the available literature on the experiences of EMTs with the use of mobile telephones in disaster response in rural African communities. The purpose of this …
Nonprofit Leader External Communication Strategies To Attract New Donors, Laurie Ann Albarino
Nonprofit Leader External Communication Strategies To Attract New Donors, Laurie Ann Albarino
Walden Dissertations and Doctoral Studies
Approximately 64% of nonprofit leaders struggle to connect with supporters through fund initiatives alone, and 59% of nonprofit leaders lack the marketing communication capability to attract new donors. Fundraising is vital to nonprofit organizations' sustainability and essential for successfully attracting new donors. The purpose of this qualitative single case study was to explore effective external communication strategies used by 3 southern California nonprofits through the conceptual lens of the integrated marketing communications theory. Data were gathered using semistructured interviews, a review of organizational documents and online databases, and the Baldrige Excellence Framework. The data were analyzed using Yin's 5-step process. …